TrueCare Tree Services in Parkersburg

TrueCare Tree Services

(304) 373-9609 truecaretrees.com

664 Happy Valley Rd, Parkersburg, West Virginia 26104

Tree Services: Log Splitting, Works Near Structures, Large Trees, Tree Assessments, Stump Removal, Tree Planting, Lot Clearing

Emergency and Storm: Storm Cleanup, 24 Hour Emergency Response, Quick Response

Credentials and Trust: ISA Certified, Insured, Licensed

Customer Experience: Free Estimates, Affordable, Cleanup Included

TrueCare Tree Services is the areas best fully licensed and insured tree service. Owned and operated by an ISA Certified Arborist, we serve Parkersburg, Marietta, Ripley, New Martinsville, Pennsboro, and surrounding areas. We offer complete tree removal, tree pruning, tree trimming, land clearing, brush removal, tree risk assessments, and storm clean-up. Call us today to schedule your free estimate!

4.9 from 64 reviews

5 stars
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Pros

  • They are extremely professional and courteous.
  • Mark and his team are prompt, hardworking, and reliable.
  • They provide top-notch service at a very reasonable price.
  • They cut back dangerous limbs safely and leave the yard clean.
  • They go above and beyond to meet customers' needs.
  • They communicate clearly and are easy to work with.
  • They handle even challenging jobs with safety and skill.
  • They earn repeat business and enthusiastic recommendations.
  • They give back to the community through charitable acts.
  • They are widely recommended as the go-to tree service.

Cons

Based on reviews representing only 3% of total ratings

  • A reviewer stated that Mark was an hour late to a scheduled 9 a.m. estimate and had not arrived by 10:20 a.m., which led to canceling the appointment.
  • The reviewer described the experience as leaving a not-good impression of the company.

Review Overview

TrueCare Tree Services in Parkersburg, West Virginia, is best suited for residential properties with large, high-stakes trees where safety, speed, and clean results matter most. Homeowners with mature yards, tight spaces, or trees that threaten structures, driveways, or utilities will find this outfit’s strengths especially valuable. The typical job profile includes multi-tree removals, large-diameter pruning, stump grinding, and even selective replanting or ivy removal on historic or precious landscapes. Budget-conscious clients who insist on thorough, professional work will likely find their pricing fair and competitive, with a track record of delivering solid value even on complex jobs. Urgency is well handled, as reviews repeatedly note rapid estimates, quick mobilization, and decisive action when time is critical.

What TrueCare demonstrates in the field is an ability to handle the truly demanding work. Several reviews describe removing two massive 60-foot trees, cutting and grinding stumps, and clearing debris in spaces crowded by homes, nearby garages, and sensitive plantings. In tight yards, around power and gas lines, or near customers’ houses, the crew shows a calm, disciplined approach that prioritizes safety and precision. There are accounts of storm-damaged trees near occupied structures resolved quickly, and of projects that involved coordinating with neighbors while maintaining momentum. The company also adapts to various demands, from routine pruning of oaks and pines to more nuanced tasks like selecting trees to preserve and advising on cost-saving options.

Safety and cleanup are non-negotiables with this firm, and the reviews make that clear. The crew is repeatedly described as safety-minded, with careful planning of drop zones and clear strategies to keep the landscape and people out of harm’s way. Messages emphasize near-flawless execution, no stray branches, no collateral damage to lawns, gardens, or foundations, and meticulous cleanup after every job. In one standout example, the team managed a risky removal with confidence and left the property in noticeably better shape than before. The consistency here is not just about not injuring people; it’s about preventing damage to property and ensuring the landscape recovers quickly post-work. That kind discipline is what differentiates a good tree service from a truly dependable one.

Value is another recurring theme. TrueCare’s pricing is described as affordable and competitive, with several reviewers noting quotes that were well below other bids. Many customers report a willingness to add or adjust work without nickel-and-diming, including optional tasks such as soil amendment, reseeding, or additional cleanup at no extra charge if it fits the scope. Several reviews highlight prompt, on-schedule performance and the sense that what was promised is what was delivered. The combination of fair pricing, reliable timelines, and a proactive stance on reducing future maintenance (for example, advising on pruning to prolong tree life or to prevent recurrent storm damage) makes this service a compelling choice for ongoing tree work rather than a one-off urgent fix.

Reliability, communication, and professionalism come through again and again. The estimator arrives quickly, walking clients through the plan and providing a written quote on the spot in many cases. On the job, crews are described as efficient, courteous, and highly skilled, with superior coordination when several tasks, like pruning, removal, and stump grinding, must come together in a single visit. Emergency responses are particularly notable: homeowners report timely arrival and decisive action during storms, with crews balancing speed and safety to minimize risk to neighbors and property. A rare caveat appears in a single negative review noting a delay to an appointment; that outlier is a reminder to verify arrival windows and ensure alignment on schedules, especially for weekend or peak-season work. Overall, however, the operational philosophy centers on doing what’s promised, on time, with minimal disruption.

The practical verdict is clear. TrueCare Tree Services is the go-to choice for homeowners facing substantial, safety-critical tree work on a residential lot in Parkersburg or nearby areas. It’s especially well-suited for properties with large or multiple trees near structures, in confined spaces, or near utilities, where a responsible crew and a clean, deliberate approach prevent costly mistakes. For people who want straightforward pricing, dependable crews, thorough cleanup, and guidance that actually helps preserve landscape value, this outfit delivers. The ideal customer is someone who appreciates expert tree care that treats safety as a core service, who values prompt communication, and who plans ahead for multi-tree projects or emergency response. In short, TrueCare Tree Services earns strong consideration as a primary vendor when the priority is dependable, high-quality tree work with conscientious cleanup and transparent pricing.

Tree Services

Log Splitting

Cuts felled trees into firewood-ready logs and splits them on site. Turn a removed tree into a winter's worth of firewood instead of hauling it away.

They regularly cut large trees into firewood-sized pieces, then split and stack the logs so customers have ready-to-use firewood. Crews handle substantial amounts of wood efficiently and have even provided wood to veterans and senior citizens, reflecting a community-minded approach to log handling. Work is performed with safety and thorough cleanup in mind, even when jobs are near structures or involve multiple large trees. In Parkersburg, West Virginia, and the surrounding area (including Marietta and nearby communities), TrueCare Tree Services delivers reliable log-splitting capabilities alongside their full tree service offerings.

Works Near Structures

Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.

Near-structure work is a core strength, with crews routinely removing or pruning trees and limbs that overhang homes, garages, and other structures. They safely navigate tight spaces and proximity to power and gas lines, often performing removals of unsafe trees very close to residences. Customers repeatedly note fast response, careful, precise execution that preserves trees when possible while eliminating hazards, and meticulous cleanup that leaves yards better than they found them. The team communicates clearly and can mobilize quickly for emergencies, sometimes arriving within hours to secure danger and perform needed removals. Led by an ISA Certified Arborist, the operation prioritizes safety and thoroughness when working near homes and utilities in the Parkersburg and surrounding areas.

Large Trees

Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.

Large-tree removals are a core strength, with crews routinely handling trees 60 feet tall in tight spaces near homes, garages, and even utility lines. They are praised for prompt, professional service, safely removing massive trees and delivering thorough, meticulous cleanup afterwards. In Parkersburg and nearby West Virginia communities, they expertly work around structures, power and gas lines, and other constraints, including yards with pools and neighbors close by. Feats cited by customers include removing two massive 60-foot trees and their stumps, taking down 14 large pines in a single operation, and handling trees between homes with care. Storm and emergency work is handled quickly and safely, with clear communication and fast response when needed. Led by an ISA Certified Arborist and backed by licensed, insured crews, they also offer stump removal, land clearing, and even replanting to restore neighborhood aesthetics.

Tree Assessments

Offers professional evaluation of your trees' health, structure, and risk level. Useful before buying property, after storm damage, or when a tree just doesn't look right.

On-site tree health and risk assessments are a core capability. Customers report prompt, thorough evaluations of diseased or hazardous trees and clear guidance on whether to prune, preserve, or remove. They assess trees near structures and utilities, such as those close to homes, power, or gas lines, and often provide a written quote on the spot after reviewing the site. The feedback emphasizes practical, safety-focused recommendations to save healthy trees when possible, rapid response for emergencies, and meticulous cleanup, with neighbors and property owners in Parkersburg and surrounding areas noting professionalism and reliable communication.

Stump Removal

Full stump extraction, root and all - not just grinding. Ideal when you need the area completely cleared for construction, landscaping, or replanting.

Stump removal is a core capability, frequently bundled with large-tree removals in the Parkersburg area. Customers report they’ve removed stumps after taking down massive trees, including instances where two 60-foot trees were removed along with their stumps, and they’ve even helped with replanting neighborhood-friendly trees. They also grind stumps and restore the ground by backfilling holes with topsoil, then seeding and covering with straw to rejuvenate the area. Across projects, clients note prompt, professional crews, careful work near structures, and thorough cleanup at fair prices.

Tree Planting

Not just removal - these companies help you add trees too. Proper planting technique gives new trees the best chance at a long, healthy life.

Replanting neighborhood-friendly trees after removals is part of their demonstrated capability, as one project shows: they removed two massive 60-foot trees and stumps and then assisted with replanting. This reflects an ability to restore landscapes post-removal, going beyond cutting to help clients re-establish greenery. An ISA Certified Arborist leads the team, lending professional arboriculture expertise to planting-related work. In Parkersburg, West Virginia and nearby communities such as Marietta, Ripley, New Martinsville, Pennsboro, and surrounding areas, their service has been praised for professionalism, promptness, and thorough cleanup, even when replanting is involved.

Lot Clearing

Full-scale land clearing for new construction, overgrown acreage, or development prep. Trees, brush, and stumps - all of it gone.

Lot clearing is handled by a proactive crew that can clear large trees and dense brush on parcels in Parkersburg and surrounding WV areas, including tight spaces near homes, garages, and utility lines. They remove stumps and debris and leave sites clean, with many customers noting thorough cleanup and yards that look better after the work. In challenging conditions, their team works safely and professionally, using careful rigging to protect lawns, gardens, and nearby structures while clearing the land. They sometimes add site restoration, including topsoil filling and reseeding, and have even helped with replanting neighborhood-friendly trees when appropriate. Led by an ISA Certified Arborist and operating in Parkersburg, Marietta, and nearby communities, TrueCare Tree Services provides licensed, insured, and affordable lot clearing tailored to tight lots and sensitive surroundings.

Emergency and Storm

Storm Cleanup

Ready to respond after high winds, ice storms, or heavy snow bring trees and limbs down across your property.

Swift emergency storm cleanup and hazard reduction is a standout capability, with crews quickly mobilizing to remove storm-damaged limbs and unsafe trees near homes in Parkersburg and nearby towns. In urgent cases, they provide rapid on-site assessments and quotes—often within minutes to hours—and then begin work promptly to reduce risk to the house and surrounding properties. They handle challenging conditions, including large trees close to structures and around power or gas lines, using skilled climbing and precise cutting to avoid collateral damage. Cleanup afterward is thorough, with debris removed and yards left neater; in some projects they even fill holes and low areas with topsoil, then seed and straw to restore the landscape. Clients repeatedly note their safety-minded, professional teams, reliable communication, and willingness to go the extra mile—even working through rain or storms to complete removals and protect homes.

24 Hour Emergency Response

Available around the clock for dangerous situations - a tree on your roof, a limb blocking your driveway, or a trunk threatening to fall. Day or night.

Emergency response readiness is a clear hallmark of TrueCare Tree Services' operations in Parkersburg, WV and surrounding areas. Customers repeatedly note swift responses to urgent hazards—arriving within hours, and in some cases within 15 minutes of contact—to address dangerous limbs or storm-damaged trees. They handle high-risk removals near structures and utilities, including near houses, garages, and power or gas lines, providing quick assessments, safe cuts, and timely removal. Cleanup is thorough and professional, with crews leaving properties neat and safe and maintaining clear communication throughout the process.

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Quick-response capability is a clear pattern in TrueCare Tree Services’ work, especially when limbs threaten a home or a storm-damaged tree needs immediate attention. Customers consistently note prompt, professional service, with crews arriving and working until the job is done, often on the same day. In emergencies, responses are remarkably fast, with some reports of contact-to-quote times under 15 minutes and rapid on-site assessments. They also provide on-site estimates quickly—Mark is often onsite the same day and ready with a written quote, helping you plan and approve work without delay. This rapid mobilization and reliable follow-through extend across Parkersburg and the surrounding areas they serve, including Marietta, Ripley, and Pennsboro, supporting fast storm cleanup and hazard removal when you need it most.

Credentials and Trust

ISA Certified

Employs one or more ISA-certified arborists - credentialed professionals who've passed rigorous testing in tree care science and best practices.

Guided by ISA certification, the leadership at this tree service shows up in how customers experience precise, safety-focused risk assessments and planning before any cutting, even when work is close to homes or utilities or during storm conditions. They consistently receive praise for knowledgeable, thoughtful recommendations—such as ways to save money and preserve existing trees—along with on-site quotes that are fair and clearly explained. Reviewers highlight professional crews who execute complex removals near structures, power lines, and other hazards with careful, thorough cleanup after the job. The combination of safety-minded execution, transparent communication, and strong customer care reflects the practical benefits of having an ISA Certified Arborist overseeing tree health and risk management in Parkersburg and surrounding areas.

Insured

Carries proper liability and workers' compensation insurance. If something goes wrong on your property, you're protected.

Their insured capability shows up in how they manage dangerous, near-structure removals with careful planning and risk controls. Customers repeatedly describe professional, safety-minded teams that work near homes, driveways, and utilities, including power and gas lines, and during storm events. They consistently note thorough cleanup, respectful handling of property, and clear, reliable communication throughout emergency and routine projects. Across the Parkersburg area and nearby communities, clients highlight fair pricing and dependable service, reflecting a trusted, licensed operation that prioritizes safety and accountability.

Licensed

Holds all required state and local licenses to operate legally as a tree service. A basic but important box to check before hiring.

Licensed and insured status is evident in the careful, safety-first approach they take when work must happen near homes, structures, and utility lines. Customers repeatedly highlight professional, knowledgeable crews who assess risk and execute complex removals safely, including near power and gas lines, with a focus on preventing damage. They also emphasize thorough cleanups and debris disposal, reflecting dependable service backed by proper credentials. Led by an ISA-certified arborist, this Parkersburg-based team demonstrates consistent safety, reliability, and professionalism across surrounding areas.

Customer Experience

Free Estimates

No charge for coming out to assess the job and give you a price. Know what you're getting into before committing.

Free estimates are consistently highlighted as fast and transparent for Parkersburg-area clients. In practice, estimators frequently arrive promptly—often the same day or within 24 hours—and deliver a written quote on the spot. Customers can book consultations online, and in urgent storm scenarios the team provides quick, actionable estimates to address safety and insurance concerns. Pricing is repeatedly described as fair and competitive, with examples of added work completed without extra charges when possible. Overall, the free-estimate process pairs well with TrueCare Tree Services’ local service footprint in Parkersburg and surrounding areas.

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable pricing stands out in their customer feedback, with many noting rates well below average, the best price, or very reasonable costs for major tree work in Parkersburg, WV and surrounding areas. They offer a full suite of services—from emergency removals near structures and storm cleanup to pruning, land clearing, stump removal, and tree risk assessments—delivered safely and professionally. Clients consistently mention fast response times, on-time arrivals, thorough cleanups, and crews willing to go the extra mile to save money or protect landscapes. Free estimates are provided, and the team operates across Parkersburg, Marietta, Ripley, New Martinsville, Pennsboro, and nearby communities, backed by licensed, insured professionals led by an ISA Certified Arborist.

Cleanup Included

All debris - branches, logs, and brush - is hauled away as part of the job. No pile left behind for you to deal with.

Cleanup is included and consistently executed to a high standard in Parkersburg and the surrounding area. Customers repeatedly note thorough debris removal, leaving yards neat and better than before, even after removing large trees or limbs near homes or close to power and gas lines. In some cases they restore the landscape by filling holes and low spots with topsoil, then reseeding and covering with straw. The crews finish quickly and professionally, with no leftover litter, and many indicate they would hire TrueCare again for future tree work.