Greg's Tree Service in Charleston

Greg's Tree Service

(304) 346-9905 www.gregstreeservicewv.com

121 Arctic Dr, Charleston, West Virginia 25311

Equipment and Capabilities: Stump Grinder, Chipper

Tree Services: Works Near Structures, Large Trees, Dead Tree Experience, Stump Removal, Tree Assessments, Lot Clearing

Emergency and Storm: Storm Cleanup, 24 Hour Emergency Response, Quick Response

Credentials and Trust: Family Owned

Customer Experience: Cleanup Included, Affordable

Local family owned and operated tree service out of Charleston, WV.

4.7 from 78 reviews

5 stars
72
4 stars
0
3 stars
0
2 stars
2
1 stars
4

Pros

  • They leave the property looking better after removing trees.
  • The crew is highly knowledgeable, professional, and considerate of the property.
  • They handle difficult hillside and near-structure removals with no damage.
  • They complete work quickly and thoroughly, with excellent cleanup.
  • They communicate promptly and clearly from estimate to completion.
  • Their pricing is competitive and very reasonable.
  • They respond quickly in emergencies and urgent situations.
  • They educate clients about trees and future care.
  • They are widely recommended and trusted by homeowners.
  • Greg's Tree Service is absolutely phenomenal.

Cons

Based on reviews representing only 8% of total ratings

  • Several reviewers claim the company sometimes leaves jobs unfinished after payment, with stumps and yard damage left unresolved.
  • One reviewer warned others not to pay in advance, saying the crew would not return to finish the work and would block or ignore calls.
  • A reviewer described delays with persistent excuses and then no communication, leaving the project incomplete.

Review Overview

Greg's Tree Service is best suited for residential properties with real tree problems that demand practical, safe, and efficient execution. For single-family homes with hillside lots or trees perched near roofs, driveways, or power lines, this outfit delivers the combination of speed and skill that keeps projects moving. They excel on jobs that are technically challenging, crowded yards, tight access, or large specimens in proximity to structures, and on customers who want visible results quickly without blowing a budget. Urgency is a strong suit as well: the reviews repeatedly show rapid estimates, fast scheduling, and decisive, on-site action. The trade-off to consider: a willingness to navigate through occasional contract- or payment-related hiccups in a few reviews, in which case a clear written scope and milestone-based payments are essential.

Safety and cleanup are where Greg’s Tree Service stands apart from many competitors. The crews routinely manage clearance around homes, roads, and neighboring properties with deliberate rigging and careful limb-by-limb removal. Several accounts highlight near-miss precision when limbs are over buildings or infrastructure, and the team’s ability to avoid damage to driveways, roofs, and vehicles is a recurring strength. The company shows a disciplined approach to hillside or slope work, often lowering large limbs with ropes and controlled drops to protect the ground and nearby vegetation. Cleanup is impressively thorough in most cases: piles hauled away, lawn and beds restored, and even seed, straw, and tamping used to stabilize freshly disturbed soil. These outcomes matter more in tree work than most home services, where debris and root disturbance can create weeks of follow-up chores.

On the ground, the service consistently demonstrates capability with large removals and stump grinding, and it often delivers in two days or less on sizeable residential jobs. Instances include taking down a 120-foot pin oak, grinding stumps, and restoring the yard; removing multiple trees close to structures without collateral damage; and hillside clearances involving dozens of trees. The team also handles urgent scenarios, trees encroaching on houses or blocking roads, with prompt assessments and decisive action. Notably, they have worked through inclement weather and still kept to timetables, which is a meaningful gauge of reliability when northern weather can complicate projects. The most compelling endorsements come from clients who say their property was safer, neater, and more livable after the work was completed.

Pricing and value are another decisive factor. In many cases, Greg’s quotes come in as “very reasonable” or better than competing bids, with several customers citing substantial savings over other available quotes for comparable work. The price-to-performance ratio tends to be strong when the scope includes multiple trees, difficult hillside clearing, or combined removal and stump grinding. Yet there is a cautionary layer: a handful of reviews recount projects paid for upfront that were not completed or finished on schedule, with stumps lingering or fences damaged and later repairs needed. The practical takeaway is clear, demand a written contract that defines scope, milestones, and a holdback until all work is finished to the customer’s satisfaction. This is a scenario where setting expectations upfront can preserve the excellent value Greg’s typically delivers.

Communication and professionalism emerge as a defining pattern in the better outcomes. The company often earns praise for fast responses, clear estimates, and consistent updates through the job. The family-led structure, Greg and his son Dewey frequently cited as foreman, adds a personal touch that translates into accountability on site. Insurance claims experience and responsiveness during storm-related emergencies are highlighted as particularly helpful for clients dealing with damage from fallen trees. However, the reviews also reveal a risk vector: when communication lapses occur or payment precedes completion, frustration rises quickly. A prudent client will insist on detailed schedules, progress confirmations, and a written payment schedule that aligns with completed milestones and final site restoration.

In practical terms, a property owner facing a residential tree project in Charleston should use Greg’s Tree Service as a first call for most medium-to-large jobs where safety, speed, and cleanup are non-negotiable. For hillside lots or trees near structures, the team’s skill set and proven discipline with rigging, chipping, and debris removal are hard to beat. For those with a tight budget but high expectations, Greg’s offers compelling value, as long as the engagement is framed with explicit scope, timelines, and payment terms. The company’s track record for complex removals, efficient cleanup, and strong customer communication makes it a strong default choice in the Charleston market, with the caveat that a written agreement will guard against the rare but real miscommunications that appear in a minority of reviews.

Bottom line: for most homeowners dealing with real tree hazards or ambitious multi-tree projects, Greg’s Tree Service provides the practical expertise necessary to get the job done safely and cleanly, often at a price that respects the budget. Prioritize a clear scope, insist on milestone-based payments, and secure a written plan for debris removal and ground repair. When these conditions are met, this Charleston outfit consistently turns high-risk jobs into manageable, well-executed results, delivering the peace of mind that comes from knowing a tree-related project is no longer a threat to home and family.

Equipment and Capabilities

Stump Grinder

Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.

Stump grinding is a routine part of their tree removal work in the Charleston, WV area, with customers noting stumps ground down on site in backyards, along hillsides, and near structures. They handle close, near-structure scenarios with care, avoiding damage to roofs, driveways, vehicles, and neighboring properties while grinding and removing the stump. Cleanup after grinding is thorough, with crews raking, blowing debris away, and often reseeding or strawing to restore the area to a neat, workable state. Pricing is consistently described as competitive, with stump grinding frequently included in removal quotes and the overall package offered at good value.

Chipper

On-site wood chipping turns bulky brush and branches into manageable mulch. Efficient cleanup and an option to keep the chips for your garden.

In Charleston, WV, their in-house chipper capability is a standout asset for tree removal and cleanup. They operate a modern, highly efficient chipper that handles branches and stump material, enabling rapid processing of multiple trees. On hillside sites and in tight spaces near structures, the chipper helps them clear large numbers of trees quickly while preventing damage to roofs, driveways, and neighboring properties. After chipping, they often seed grass and cover with straw to stabilize and restore the area. Overall, the combination of an updated chipper, fast removal timelines (including jobs completed in a couple of days), and thorough cleanup supports efficient, near-structure removals throughout the Charleston area.

Tree Services

Works Near Structures

Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.

Near-structure work is a core capability for Greg's Tree Service in Charleston, WV, with crews routinely removing or trimming trees that sit close to houses, roofs, driveways, and fences. They consistently take extra care to prevent damage when limbs are near homes or neighbors, and multiple clients note that no damage occurs to driveways, vehicles, or roofs during drops close to structures. Tight, hillside, and roadside scenarios are handled with careful planning and precise rigging, allowing safe removal even when access is limited or trees loom over buildings. Cleanup is thorough after near-structure work, with debris cleared and yards left neat, often including stump grinding as part of the finish. Prompt communication and a safety-conscious approach further support reliable, local service for properties in the Charleston area.

Large Trees

Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.

Their large-tree capability shines on Charleston, WV properties, tackling hillside clearings and trees perched close to houses, roads, and power lines with careful planning. They routinely handle very large removals—think 120-foot trees and beyond—using rigging, experienced crews, and equipment like stump grinders, chippers, a large boom truck, and skid steers to work safely near structures. Even when access is limited, they cut down multiple trees, remove limbs near roofs or neighbors, grind stumps, and chip and haul away debris, leaving yards clean. Customers repeatedly praise fast response, clear communication, thorough cleanup, and fair pricing on complex hillside and near-structure jobs, across both residential and commercial settings.

Dead Tree Experience

Specialists in the safe removal of dead, dying, or diseased trees. Dead trees are unpredictable - experience and caution matter.

Hazardous dead trees are removed quickly and safely, even on hillside lots or sites with limited access in the Charleston, WV area. Crews consistently work near structures and roads with careful planning to protect roofs, driveways, vehicles, and neighboring properties. Stump grinding and thorough cleanup are standard, with debris removed and yards left neat. In emergencies, they respond promptly—often providing same-day estimates and on-site removal when a tree hazards a home or rental property. They handle large, tall trees near homes or utilities, including removing a 120-foot pin oak and a 100-year-old maple near power lines, frequently on hillside projects.

Stump Removal

Full stump extraction, root and all - not just grinding. Ideal when you need the area completely cleared for construction, landscaping, or replanting.

In Charleston, WV, stump removal is repeatedly demonstrated as part of their tree service, with customers reporting stumps ground down in yards after removing large trees and near structures. Several clients note that stump removal is included in the overall job price, citing instances where the stump was included or ground down as part of the removal package. Crews are described as careful around homes and neighbors to avoid damage when limbs are near houses, roofs, or property, showing strong attention to safety during stump work. Cleanup after stump work is consistently thorough, with debris cleared and yards returned to a neat, usable state.

Tree Assessments

Offers professional evaluation of your trees' health, structure, and risk level. Useful before buying property, after storm damage, or when a tree just doesn't look right.

On-site tree health and risk assessment is a core strength, with clients noting prompt evaluations and clear, actionable guidance on which trees to remove, prune, or monitor. They consistently identify hazards near structures—overhanging limbs, leaning trees, and those on hillsides or near roofs—and tailor plans to protect homes and yards. The team takes time to educate owners about tree health and what to watch for, helping clients understand long-term maintenance and risk factors. Even in challenging conditions with limited access or storm damage, assessments translate into careful, safe work and thorough cleanup.

Lot Clearing

Full-scale land clearing for new construction, overgrown acreage, or development prep. Trees, brush, and stumps - all of it gone.

Serving the Charleston, WV area, their lot clearing capability shines in hillside and bank clearings where work near structures is done with care. For example, they cleared a hillside of about 75 trees, chipping everything and piling it at the hilltop. They regularly coordinate with homeowners to confirm exactly what to remove and take extra precautions when limbs are near houses or neighbors' properties. Equipped with a modern chipper, stump grinder, skid steers, and a large boom truck, they clear brush, remove trees and stumps, and leave the site clean with debris hauled away.

Emergency and Storm

Storm Cleanup

Ready to respond after high winds, ice storms, or heavy snow bring trees and limbs down across your property.

Emergency storm cleanup is a core strength, with rapid response, quick estimates, and timely scheduling to remove hazards after a storm. They handle difficult sites near structures and roadways with care to prevent damage to homes, roofs, and neighboring property, even when access is limited. Cleanup is thorough: they chip and grind stumps, haul away debris, and leave yards and driveways clear with little trace left behind. Clear, proactive communication accompanies the work, with updates throughout and helpful guidance about tree health and future risks. A full set of equipment and the ability to work in inclement weather allow the team to complete storm-related removals quickly, often finishing jobs in a single day when conditions permit.

24 Hour Emergency Response

Available around the clock for dangerous situations - a tree on your roof, a limb blocking your driveway, or a trunk threatening to fall. Day or night.

Emergency readiness is evident in their ability to respond quickly to urgent hazards in the Charleston, WV area. For example, when a tree fell on a rental house in the middle of the night, the team was on site by noon to assess and plan, and the tree was cut away by dark, with the crew working non-stop to secure the site. Crews consistently exercise extra caution near structures, taking care to prevent damage when limbs are close to houses or neighbors’ property. Customers also report fast estimates and scheduling, with many jobs moving from quote to completion within a few days, even under challenging conditions. This pattern reflects a reliable, 24hr-capable emergency response combined with thorough cleanup and safety, making Greg’s Tree Service a go-to for urgent removals in Charleston and surrounding Kanawha County.

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

A quick response is a defining capability of Greg's Tree Service in Charleston, WV, with customers repeatedly noting fast estimates and rapid scheduling—one account describes completing the job within five days of contact. In emergencies, the team shows speed and decisiveness; for example, when a tree fell on a rental home, Greg was at the site by noon to plan and have the removal completed by dark. Communication is consistently praised—prompt updates and clear estimates help projects move along, even when access is limited on hillside properties. Crews are described as professional and efficient, finishing complex residential jobs quickly and leaving the property clean. Overall, in the Charleston area and nearby communities, rapid responsiveness and dependable scheduling appear to be core strengths of Greg's Tree Service.

Credentials and Trust

Family Owned

A business built and run by family, often passed down or grown from the ground up. Personal accountability and pride in every job.

Charleston-based and family-owned, the operation is led by Greg and his son, delivering a hands-on, family-led approach to tree work in the Charleston area. Clients consistently note professional, knowledgeable crews who protect landscaping, communicate clearly, and leave properties clean. They tackle challenging jobs—from trimming near structures and removing large trees by houses or roads to hillside clearing and stump grinding—while prioritizing safety and meticulous cleanup. Rapid estimates and scheduling, responsive communication, and competitive pricing are common, with examples of fast responses, quick turnarounds, and dependable service even in urgent situations. This combination of family leadership, safety-first practice, and reliable follow-through helps explain the strong, ongoing referrals and high customer satisfaction in the Kanawha Valley.

Customer Experience

Cleanup Included

All debris - branches, logs, and brush - is hauled away as part of the job. No pile left behind for you to deal with.

Cleanup is included and consistently thorough in Charleston, WV, with crews removing all debris, hauling away limbs and trunks, and chipping waste after removals, trimming, or stump grinding. The pattern across jobs shows the site is left clean, with minimal debris and yards left in immaculate condition. For hillside or near-structure work, crews take extra care to avoid damage and finish by raking, sweeping, and sometimes laying straw or reseeding to stabilize disturbed areas. Overall, customers in the Charleston area repeatedly highlight the robust cleanup provided as part of Greg's Tree Service.

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable pricing stands out in the Charleston, WV area, with Greg's Tree Service repeatedly praised for competitive quotes and very reasonable prices for tree removal, stump grinding, and cleanup. Many customers note value pricing on large hillside removals and near-structure work, where the crew can remove multiple trees and grind stumps without breaking the budget, with some reviews calling the pricing “value pricing for service.” The affordability is paired with fast, responsive service and thorough cleanup, so homeowners feel they get safety-focused work at a fair cost. As a local family-owned operation, they leverage competitive pricing while delivering professional crews and strong communication, making cost-effective removal of large trees near homes a reliable option in the Charleston area.