(540) 525-9787 www.brownhoundtreeservice.com
2141 Patterson Ave SW, Roanoke, Virginia 24016
Family owned and operated, licensed and insured, Brown Hound Tree Service is an award winning tree care company. Serving the Roanoke Valley and surrounding areas, Brown Hound Tree Service performs complete tree removals, trimming, stump grinding, and hazardous tree assessment and removal. When all is said and done, we leaf your lawn looking spotless. Bad tree puns come free of charge... Brown Hound Tree Service offers FREE ESTIMATES and can find a solution that's affordable to you. With a bucket truck, bobcat, stump grinder, experienced climber and ground crew, we get your job done promptly and affordable. CALL ANY TIME! 24/7, we are here for you when the unthinkable happens.
4.8 from 74 reviews
Based on reviews representing only 4% of total ratings
Brown Hound Tree Service in Roanoke, Virginia, is best suited for residential properties with serious tree needs: multiple large trees, trees in precarious positions near houses, fences, or utilities, and sites with slopes, banks, or delicate landscaping where precision and cleanup matter as much as safety. The company earns consistent praise from homeowners who face high-stakes removals or purges of dangerous trees, and who value a firm that can deliver results without dragging out a project. Budget-conscious clients who still demand solid workmanship will find value here, as many customers describe the quotes as fair or competitive and the work as thorough. Urgency is a clear strength for Brown Hound, emergency response and time-critical scenarios are cited frequently as a key reason to rely on them.
Safety and cleanup are not optional add-ons with Brown Hound; they are the baseline. Across the board, reviewers stress that the crew works with careful regard to property and people, using the right equipment and protective gear, and executing cuts that minimize risk to structures, decks, and utilities. Cleanup stands out as equally important: debris, sawdust, and branches are removed, and yards are left looking as though the work never happened. In most jobs, the result is a neat, well-graded site with stump grinding, mulch, and filled-in gaps completed or scheduled promptly. A rare misstep is noted by one customer who felt a yard was damaged and a stump grinder left behind; Brown Hound’s broader track record shows accountability is taken seriously, repairs were made and the area restored in that instance, underscoring a willingness to make things right when problems occur.
When the terrain and proximity to structures get tricky, Brown Hound demonstrates real capability. Several reviews describe large-diameter removals performed in tight spaces, near homes, roofs, fences, and driveways, without collateral damage. The teams handle leaners, trees leaning over roofs or along property lines, and trees that must be brought down from precarious positions near power lines. The company’s approach appears systematic: a prompt estimate, a clear plan, and the on-site execution by a full crew equipped for the most challenging locations. The ability to perform complex cuts without harming adjacent landscaping or hardscape is a recurring theme, and the crew’s willingness to work around obstacles from septic systems to buried utilities sets Brown Hound apart for high-stakes residential work.
Value and reliability emerge as standout traits, not afterthoughts. Reviewers repeatedly note fair pricing, with several calls out that Brown Hound was among the least expensive options among several bids, yet never at the expense of quality. The pace is efficient, arriving on time, presenting a practical plan, and delivering the work within the promised window. Customers consistently praise the thorough cleanup and the meticulous stump removal, sometimes accompanied by post-job improvements like reseeding or ground leveling. The office-to-field handoff is a strength; quotes, scheduling, and billing are described as straightforward, and the team’s ability to “do what they say” builds enduring trust. Importantly, several customers highlight that the company stands behind its work, addressing incidental damages and ensuring the site is restored to a better condition than before.
Professionalism and communication are core to Brown Hound’s reputation. The leadership and crew are described as courteous, respectful, and safety-minded, with a work ethic that blends efficiency with attention to detail. The staff, whether in the office or in the field, are repeatedly praised for responsiveness: timely estimates, follow-through on promises, and after-action communication that confirms satisfaction. The company’s leadership is noted for practical recommendations and honest assessments rather than sales pressure or doom-and-gloom tactics. An emphasis on reliability is reinforced by accounts of after-hours assessments, rapid on-site visits for urgent problems, and a willingness to coordinate with neighbors or local authorities if needed. The team’s congenial, professional demeanor, sometimes highlighted as “all-stars” or “top notch”, contributes to a decision that feels solid and low-risk.
In short, Brown Hound Tree Service is a practical fit for homeowners who need capable, safety-forward tree work done right the first time. It makes sense for properties with complex site constraints, for jobs where proximity to structures or utilities requires disciplined execution, and for clients who want clear communication backed by a straightforward, fair price. It’s especially well suited to urgent or emergency removals where time is of the essence, and to households that prize a clean, well-managed job site with responsible cleanup. Prospective customers should, however, acknowledge the rare misstep that can occur with any contractor and insist on a written plan that specifies scope, cleanup, and any potential contingencies before the first cut is made. With Brown Hound, that plan is typically delivered with confidence, backed by a track record of safe, thorough work and a team ready to stand behind the result. For most Roanoke homeowners facing sizable tree work in demanding settings, Brown Hound offers a dependable, well-priced option that consistently respects property, safety, and Leo-level cleanup standards.