Valley Landscaping in Radford

Valley Landscaping

(540) 382-6710 valleylandscapingva.com

3000 Peppers Ferry Rd NW, Radford, Virginia 24141

Emergency and Storm: Storm Cleanup, Quick Response

Tree Services: Large Trees

Having a lush, healthy lawn is rewarding, but getting it there and keeping it nice takes a lot of work and know-how. You could spend hours toiling in the yard, or you could leave the work to a local professional landscaping company. If you'd like to have a professional develop and maintain your commercial or residential landscape in Southwest Virginia, call Valley Landscaping. We service New River, Roanoke, and Shenandoah Valley; Smith Mountain Lake, Lynchburg, Charlottesville, Harrisonburg, Waynesboro, and Richmond areas.

4.4 from 62 reviews

5 stars
49
4 stars
3
3 stars
1
2 stars
2
1 stars
7

Pros

  • Valley Landscaping is regarded as the best in the business for landscaping needs.
  • The company is responsive, professional, and delivers quality work, earning strong recommendations.
  • Tate McCracken and his crew deliver excellent results and handle issues with integrity.
  • They are punctual and leave properties clean and pristine.
  • Mark, Michael, and John set a high standard and outperform other regional landscapers.
  • The service consistently pleases customers in tree maintenance and related work.
  • Maria and Tyler provide prompt, personable customer service and solid project proposals.
  • Valley Landscaping staff are courteous, honest, and go above and beyond to ensure satisfaction.
  • Projects are completed ahead of schedule and often for less than the estimated cost.
  • The company receives praise for exceptional professionalism, design services, and overall value.

Cons

Based on reviews representing only 16% of total ratings

  • The company is a joke.
  • They do not bag leaves and simply blow them around the parking lot.
  • The owner rents out dozens of properties and the rental unit was uninhabitable with mouse droppings and rotten fixtures.

Review Overview

Valley Landscaping in Radford, Virginia is a workhorse for properties where the job demands coordination, heavyduty equipment, and a landscape plan that extends beyond mowing and basic maintenance. This outfit is best suited for mid-to-large residential properties or small commercial sites that require tree-related work, storm debris cleanup, drainage and water-management tweaks, or design-build hardscapes. Urgency plays to their strengths: several reviews recount rapid storm-response, with crews arriving quickly to assess and remove hazardous limbs, then executing the plan with a level of precision that protects the home and surrounding landscape. Budgeters will find value in a scope-driven approach, where projects that are well-defined up front frequently yield outcomes that exceed initial expectations. For clients seeking a single contractor who can tackle complex tree and landscape tasks under one roof, Valley Landscaping is the go-to option.

Safety and cleanup are non-negotiables in tree work, and Valley Landscaping flags this in practice. Reviews repeatedly highlight protective measures during high-stakes tasks: careful equipment placement, use of heavy mats to shield lawns and hardscapes, and a methodical approach to pruning or removing limbs without compromising the yard. Post-project care also stands out, areas tracked by machinery are seeded or mulched, and effort is shown to restore the site to a presentable condition. Yet the picture isn’t uniformly flawless. A few reviews describe debris left behind or incomplete cleanup, underscoring the need for a clearly defined cleanup plan in the contract and for a thorough walk-through upon completion. The practical takeaway: insist on a written safety and cleanup plan, explicit milestones, and a final cleanup sign-off before considering the job closed.

The company’s tree work capabilities emerge as a core strength in real-world scenarios. In storm-related events, Valley Landscaping demonstrated savvy problem-solving: evaluating damage, selecting equipment to minimize yard disruption, and executing limb removal with an emphasis on safety and control. One case notes a split tree braced by a neighboring limb, with the crew coordinating access and timing to prevent damage to home and landscape. The team’s capacity to bring in the right gear and stage the work to protect hardscape and plants is evident, especially when the job requires precision around mature trees and delicate features. Potential clients should still confirm the scope of work, whether pruning, bracing, or full removal is planned, and verify that the crew accounts for utilities and nearby structures. In short, the crew reads the landscape like a trusted arborist would, but a detailed plan remains essential.

Customer-service reliability runs hot and cold in the feedback, and that nuance matters for decision-making. The majority praise is palpable: prompt responses, professional demeanor, consistent scheduling, and crews that respect landscape boundaries while delivering quality results. Several testimonials specifically commend team members by name for their thoroughness and personal touch, noting that the crew understands the local environment and how best to protect delicate hardscapes while performing complex work. However, there are notable dissenting experiences about communication gaps and missed follow-through in some projects, including unreturned calls or quotes that never materialized. The practical implication is clear: prospective clients should accompany every engagement with strict communication protocols, written quotes, documented scope, and a defined chain-of-command for updates, to tamp down the risk of misalignment.

Value is a recurring theme, sometimes positively and other times with caveats. Many customers report that Valley Landscaping delivers quality work at a reasonable price, and several projects conclude with costs coming in under or close to the original estimates. Positive anecdotes highlight design input, timely execution, and the tangible improvement of outdoor spaces, from updated patios to revitalized beds and mulch, delivering long-term curb appeal and functional improvements. Yet there are cautionary notes about scope creep and missed expectations that translated into perceived overbilling or under-delivery. The prudent approach for budget-conscious buyers is to insist on a phased plan with milestones, pegged costs, and a clear remedy if any portion of the work diverges from the agreed scope. This ensures value without open-ended cost risk.

For decision-makers weighing Valley Landscaping against alternatives, the verdict is practical and concrete: this is a strong partner for property owners facing complex, multi-faceted outdoor projects where safety, site protection, and reliable execution matter most. The firm shines in emergency responsiveness, thoughtful tree-work tactics, and the ability to weave landscape design with hardscapes into a coherent, finished product. It is less consistently suited to routine, small-scale lawn maintenance where reliability and cadence are the primary drivers, given the variability in some mowing-and-cleanup reviews. The recommended path is to engage with a detailed scope, safety and cleanup commitments, and a transparent pricing plan. Verify insurance and licensing as part of due diligence, request recent project references, and insist on a written change-order process to preserve control over outcomes and cost. When these conditions are in place, Valley Landscaping stands out as a capable, knowledgeable partner that treats trees and landscapes with the respect they deserve.

Emergency and Storm

Storm Cleanup

Ready to respond after high winds, ice storms, or heavy snow bring trees and limbs down across your property.

Rapid storm cleanup is a core capability, with on-site responses to wind and water damage noted as exceptionally fast—arriving in some cases within 45 minutes and wrapping up cleanup in about two hours. They quickly assess damage, propose a plan to eliminate immediate hazards, and implement steps to prevent further harm to yards and surrounding hardscape. The crews maneuver equipment with care, using protective heavy mats to shield lawns and hardscape while safely removing fallen limbs and stabilizing damaged trees. After cleanup, they restore the landscape by reseeding disturbed areas and supplying mulch for affected beds. Strong, responsive communication and reliable follow-through from the team accompany storm work, reflecting a professional approach to handling urgent outdoor projects in the region. Based in Radford, they serve Southwest Virginia and nearby areas including New River, Roanoke, Shenandoah Valley, Smith Mountain Lake, Lynchburg, Charlottesville, Harrisonburg, Waynesboro, and Richmond.

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Rapid response is a consistent theme in feedback, with Maria promptly returning storm-related calls and scheduling evaluations for the next business day. In urgent storm scenarios, they can mobilize quickly—one client noted arriving within 45 minutes of a call and completing the cleanup in about two hours after a high-wind event. Customers consistently describe the team as responsive and on time, often arriving when promised and leaving properties clean and pristine after each visit. During damage assessments, they quickly prepare proposals and coordinate equipment to minimize yard and hardscape disruption, adapting plans as needed. When issues arise, management has shown responsiveness to feedback, with the owner personally following up to address concerns and rectify problems.

Tree Services

Large Trees

Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.

Large-tree work is a core capability, spanning storm cleanup, limb removal, and careful management of substantial trees in Southwest Virginia. Clients report rapid response and decisive action during storms—crews on site within about 45 minutes and cleanup completed in roughly two hours. Their method combines site-specific planning and equipment that protects the yard, including heavy-mat protection to safeguard landscape and hardscapes. They’ve demonstrated safe, strategic limb cutting and bracing to prevent damage, as when a split oak was stabilized and limbs removed with precision. After the work, they often restore the area with seeding and fresh mulch, reflecting a thorough, professional service that emphasizes safety, reliability, and care for the surrounding property across the New River, Roanoke, and Shenandoah valleys.