Hampton Roads Tree & Brush in Portsmouth

Hampton Roads Tree & Brush

(757) 302-5231 www.hamptonroadstreeremoval.com

Hampton Roads Tree and Brush provides tree removal, tree maintenance, tree preservation, brush removal, land clearing, trimming, pruning, stump grinding, emergency tree services, commercial tree services, commercial lawn maintenance, excavating, grading, and clearing to the Hampton Roads community.

4.9 from 81 reviews

5 stars
78
4 stars
0
3 stars
0
2 stars
0
1 stars
3

Pros

  • They are amazing to work with from start to finish.
  • They are true professionals who know their work and do it well.
  • They prioritize safety while delivering results that satisfy customers.
  • They provide honest recommendations and avoid upselling.
  • Their prices are fair and reasonable.
  • They communicate clearly and respond quickly.
  • They complete jobs on time and leave the work areas clean.
  • They deliver high-quality workmanship and exceptional service.
  • They are highly recommended by satisfied customers.

Cons

Based on reviews representing only 4% of total ratings

  • One reviewer described the owner as rude and judgmental, including racist remarks about the reviewer’s husband, and said they would call other companies instead.
  • A reviewer claimed the crew broke a window during stump grinding and did not pay for the damage.
  • Another reviewer said the stump grinding damaged the property and that spiked-up trees were not being removed, leaving the tree with open wounds and potential disease.

Review Overview

Hampton Roads Tree & Brush Removal is best suited for residential property owners in Portsmouth and surrounding Virginia Beach areas who confront moderate to large tree work that sits between “easy cleanup” and “high-stakes access.” Ideal clients are homeowners with single-family lots or small multi-unit properties where trees overhang structures, driveways, or property lines, and where access may be tight or constrained by fencing, utilities, or neighboring yards. The company's strengths show up strongest for projects that require thoughtful planning, precise trimming, or full removals of mature trees, plus stump grinding or land clearing, all at a reasonable price. Urgency is met well when a job isn’t an immediate emergency, but quick turnarounds and reliable scheduling are common, especially for prep work ahead of hurricane season or seasonal maintenance.

Safety and cleanup are the cornerstone of this operation, and that emphasis is what separates Hampton Roads from less scrupulous outfits. Multiple reviews highlight the crew’s attention to worker safety and their insistence that customers remain comfortable with the process. The team consistently delivers clean work sites, with debris cleared and pathways restored to near-pristine condition. When a job involves cutting near power lines or navigating tight spaces, the company demonstrates prudent planning and careful execution, without creating collateral damage to shrubs, driveways, or lawns. Even in cases of complex removals, the evidence is clear: yards are left looking orderly, with stump grinding and root work completed to a level that supports future hardscape projects or lawn installation.

From a capability standpoint, the company handles a broad spectrum of challenges with confidence. Large, mature trees with extensive pruning or complete removal are well within their wheelhouse, as are brush-clearing and undergrowth cleanup that previously overwhelmed property owners. Several reviews recount successful work in tight backyards, narrow alleys, or limited access points where other crews would stall. They also demonstrate versatility with land clearing, hedge and shrub removal, and stump grinding, often returning the site to a usable condition, clear of debris and ready for patios, gardens, or new fencing. The ability to ground root systems and grind stumps to a practical depth stands out, allowing clients to proceed with new landscaping or construction projects without a perpetual reminder of the tree work that was done.

Value emerges as a recurring theme. The company is repeatedly praised for fair pricing, transparent communication, and a no-pressure consultative approach that resists unnecessary upselling. Several clients report free or low-pressure estimates, with quotes that frequently beat competing bids. The recurring message is one of honesty and practical budgeting: the team offers informed advice to save money, explains scope clearly, and documents what will be done so there are few surprises. This combination of straightforward pricing and reliable performance makes it easier to justify larger projects, such as removing a cluster of trees near a home or clearing a line of dense brush, without feeling gouged once the work begins.

Professionalism and reliability underpin much of the overwhelmingly positive feedback, though one review hints at variance in customer experience. The majority praise Tom, Angela, and their crew for punctuality, strong communication, and a collaborative, respectful approach with homeowners and even neighbors. The business’s veteran- and woman-owned status is highlighted by customers who value community ties, accountability, and consistency in service. The lone negative note centers on a single interaction suggesting rude behavior; in practice, however, the vast majority of reviews describe a courteous, professional team that takes ownership of the job from estimate through cleanup. This cautionary note underscores the importance of clear expectations and documented scope when engaging any contractor.

In choosing Hampton Roads Tree & Brush Removal, the decision hinges on how the project aligns with risk, space, and budget. For properties requiring careful health and safety considerations around nearby lines, or for those needing aggressive thinning and precise pruning to restore sun and airflow to a garden, this crew delivers with confidence and grace. For sites where cleanup and site protection are paramount, where a yard must be left spotless for children, pets, or new landscaping, their track record offers reassurance. Clients dealing with tight budgets will appreciate the emphasis on fair pricing and honesty about necessary work, while those facing urgent timelines can rely on prompt responsiveness and dependable scheduling.

To maximize satisfaction, prospective clients should start with a written estimate that clearly details scope and exclusions, and request a documented plan for access, debris removal, and stump or root work. Confirm the specifics for near-structure trimming and power-line clearances, and discuss any environmental considerations such as minimizing chemical use. For properties with shared boundaries or neighbors, insist on a plan that respects property lines and provides a predictable cleanup outcome. Given the breadth of demonstrated capabilities and the consistent focus on safety and cleanup, Hampton Roads Tree & Brush Removal represents a thoughtful, practical choice for homeowners who demand competent arborist work, transparent pricing, and a clean, respected finish to every project.