(833) 418-5004 www.trugreen.com
TruGreen provides local, affordable lawn care in the South Burlington area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our South Burlington community and loyal customers every day. Place your trust in America’s #1 lawn care company by calling TruGreen today at (802) 448-4900.
4.0 from 74 reviews
Based on reviews representing only 24% of total ratings
TruGreen Lawn Care is a solid fit for single-family properties with standard turf needs in Saint George, Vermont, where the objective is regular weed control, lawn feeding, and pest-prevention applications rather than elaborate landscape work. It suits homeowners who want ongoing, scheduled service from knowledgeable technicians and are comfortable with a long-term plan that may include occasional upsell options for enhanced results. For properties with complex landscaping, large acreage, or urgent, one-off fixes, this company is best viewed as a dependable routine-provider rather than a turnkey solution for every lawn challenge.
Safety and cleanup are non-negotiables with lawn-care services, and TruGreen’s best practice hinges on clear product choices and responsible application. The strongest credits go to technicians who communicate what they’re applying and why, and who tailor the plan, e.g., preference for liquid treatments over granular products when requested. A written service summary helps owners verify what was applied, where, and when, which reduces the risk of drift onto ornamentals, driveways, or pets. However, the pattern across the reviews also shows real risk if protocols aren’t followed: missed visits or last-minute substitutions can leave the lawn exposed to weeds or pests longer than expected, and improper handling, whether due to overspray or insufficient clean-up, not only undermines results but can create property damage. The best engagements come with documented guarantees (where offered), explicit pet and child safety considerations, and a demonstrable commitment to minimizing collateral effects on ornamental plantings and soil health.
From the field reports, TruGreen’s technicians are repeatedly described as courteous, knowledgeable, and diligent, with customers noting reliable visits, clear explanations, and lawn improvements when the service is delivered consistently. When the plan is executed well, lawns show meaningful weed reduction, healthier growth, and a level of curb-appeal that prompts compliments. Positive voices emphasize technicians taking the time to listen, honoring specific requests (such as avoiding granular products in favor of liquids), and delivering results that neighbors notice. In a market crowded with DIY options, these outcomes reflect a genuine capability to manage turf-health programs, pest control, and seasonal care in a sustained way.
Nevertheless, several reviews underscore a harsh reality: the service quality is not uniformly dependable, and the experience can swing with staffing, scheduling, and billing. Some customers report abrupt visits that feel perfunctory, inconsistent follow-ups, and advice that doesn’t translate into observable improvement. A recurring theme is aggressive upselling and sales pressure, sometimes accompanied by a dissonance between quoted prices and billed amounts. Billing confusion, missing invoices, late or disputed charges, and even the involvement of collection agencies, colors the experience with distrust. Safety and cleanup gaps also appear where crews park illegally, smoke on-site, or fail to complete the prescribed service, leaving the property with unresolved issues and a sense of being undervalued as a customer.
For decision-making, approach TruGreen as a service-centric partner rather than a one-and-done contractor. Insist on a written, itemized plan before work begins, including the number of visits, treatment types (liquid vs. granular), pesticide-product specifics, and any guarantees or replacement policies for underperforming treatments. Verify licensing and certifications for pesticide use, and request a dedicated point of contact who can provide timely updates and post-service summaries. Ask for a clearly defined cancellation or modification process to avoid billing surprises, and confirm adherence to a mutual communication routine so that misalignment, common in this region, doesn’t derail progress. For properties with pets or children, require explicit safety protocols, including restricted access times after applications and detailed cleanup procedures.
In the end, TruGreen presents a pragmatic option for homeowners who want dependable, ongoing lawn care delivered by knowledgeable techs and who can navigate the realities of pricing variability and administrative missteps. When the service aligns with clear communication, written plans, and careful handling of chemicals, the lawn responds with vigor and visual improvement that justifies the ongoing investment. When the cadence slips, missed visits, overactive sales tactics, or billing confusion, the value proposition deteriorates quickly, leaving property owners frustrated and wary of future engagements. For those evaluating alternatives, the advice is simple: demand a robust service agreement, insist on comprehensive safety and cleanup commitments, and compare not just the per-visit cost but the predictability of outcomes over a full growing season.