Millburn Lawn & Landscape in West Jordan

Millburn Lawn & Landscape

(801) 810-5452 www.millburnlandscape.com

9456 Feulner Park Rd, West Jordan, Utah 84081

Credentials and Trust: Long Established

Customer Experience: Cleanup Included, Affordable

Emergency and Storm: Quick Response

Millburn Lawn & Landscape transforms outdoor spaces with expert landscape design, installation, and full-service renovations. We specialize in patios, pergolas, splash pads, retaining walls, fire pits, water features, and water-wise sprinkler systems. Our team maintains over 300 residential and commercial properties with reliable mowing, edging, aeration, fertilization, sprinkler repair, pruning, seasonal cleanup, and snow removal. Proudly serving Salt Lake City, West Jordan, South Jordan, Draper, Sandy, Herriman, Bluffdale, Daybreak, Cottonwood Heights, and surrounding Utah communities.

4.4 from 192 reviews

5 stars
154
4 stars
7
3 stars
4
2 stars
1
1 stars
26

Pros

  • They are easy to work with and provide awesome communication and great customer service.
  • They deliver fast, reliable service with a high level of professionalism.
  • They complete yard makeovers with meticulous detail and quality workmanship.
  • Eric and his team are creative, responsive, and solution‑oriented.
  • Their bids are thorough and pricing is fair, with no surprises at the end.
  • Bindy and Jamie offer outstanding office support and keep clients well-informed.
  • The crews are courteous, hardworking, and leave sites clean.
  • Their landscaping designs transform yards into beautiful, functional spaces.
  • They reliably service HOAs and large properties with consistent, high‑quality work.
  • Miguel, the sprinkler technician, is highly skilled, kind, and quick to resolve issues.

Cons

Based on reviews representing only 16% of total ratings

  • They are lazy fraudsters who take payment for a landscaping plan but deliver nothing of value.
  • They billed customers twice for services not performed.
  • They charged three times the normal rate for mowing a long lawn and left the yard in worse condition.

Review Overview

Millburn Lawn & Landscape in West Jordan is best suited for property owners who navigate large, multi-faceted landscape programs rather than quick, cookie-cutter lawn care. Families or HOAs with ambitious backyard renovations, complex irrigation, hardscape installations, or interior-design-grade outdoor living spaces will find this team capable of delivering “wow” moments, patios, stonework, fire pits, water features, and integrated lighting all coordinated under one roof. For single-family lots with mid- to high-end budgets, or for property managers juggling several hundred units, Millburn’s depth of services and design-build prowess makes them a practical, scalable partner. Urgency matters, too: when fast turnarounds are necessary, their track record for rapid mobilization and decisive action, whether a sprinkler blowout or a mid-project design adjustment, is a genuine asset.

On the design and construction side, Millburn earns its keep with a broad, if high-touch, scope. Projects described range from dramatic backyard transformations to complete front-yard redesigns that integrate drainage, native plantings, smart lighting, and water-conscious irrigation systems. The company handles multi-level patios, rock work, retaining walls, and even specialized elements like curved pavers and integrated fire features. Several clients highlight turnkey experiences where design concepts evolved into finished spaces that far exceeded expectations, with owners and project managers guiding every step and coordinating with third-party vendors when needed. The value emerges most clearly when a property needs cohesive planning, concept to build, with attention to site constraints and long-term maintenance.

Safety and cleanup standards deserve close attention in tree and landscape work, and Millburn’s reviews reveal a dual reality. When the job is routine maintenance or a planned renovation, crews are praised for thorough site protection, meticulous prep, and post-project cleanup, streetside areas kept neat, waste hauled away, and workmanship that “looks polished” and durable. In hardscape or rock-work installations, the crews’ careful attention to details and clean finishes stand out, suggesting a disciplined approach to protecting pathways, plantings, and neighboring yards. Yet the vendor does not escape occasional setbacks: several reviews report damaged sprinklers, miscommunications that led to mis-timed visits or billing confusion, and instances where cleanup or debris removal did not meet expectations. The variance is real, and it reinforces the need for explicit scope definitions and a clear sign-off protocol before any backhoe or trenching begins.

Customer service and communication are Millburn’s defining strength in many positive case histories, but they remain a potential weak point in others. The company consistently earns praise for responsive office staff, proactive project management, and owners who engage directly with clients to refine designs and resolve issues. Bids are described as thorough and fair, with projects progressing on time and within budget when communication stays tight. However, there are recurring cautions about inconsistent follow-through, missed calls, and billing disputes that can sour an otherwise stellar job. For HOA managers and busy homeowners, a single, dedicated point of contact and a written communication protocol are essential to avoid the disconnects that appear in some reviews.

Value is the natural topic when weighing Millburn’s services. The consensus tilts toward “quality costs more, but the outcome often justifies the price.” Clients repeatedly note that Millburn delivers superior craftsmanship, sophisticated layouts, and dependable execution, especially on large or design-forward projects. There are explicit cautions about pricing in certain reviews, including design fees or charges that felt disconnected from the delivered work. The cautious takeaway is to secure a detailed, line-item contract with milestones, so changes or extras don’t drift into surprise billings. For those evaluating a full-scale landscape overhaul or high-end irrigations and turf transformations, Millburn’s past performance suggests strong value when budgets are aligned with ambitious goals and a clear path to completion.

In practical terms, Millburn is the go-to choice for complex, design-driven work or HOA-scale maintenance where a unified team can plan, build, and shepherd a project to completion. They excel at translating vague desires into workable plans, coordinating multi-trade crews, and delivering finished landscapes that stand the test of time. The caveat is clear: ensure thorough vetting of the scope and a robust communication framework. Ask for a single project manager, require written change orders, and insist on a final punch list with sign-off before closing out a project. If the job involves urgent repairs, sprinkler failures, flooded lines, or imminent seasonal deadlines, Millburn’s demonstrated responsiveness can make a real difference, but it pays to document expectations upfront to prevent a repeat of the more problematic billing or scheduling concerns seen in a minority of reviews.

Credentials and Trust

Long Established

A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.

With a decade-long presence in Utah, Millburn Lawn & Landscape demonstrates a long-established capability to service residential, HOA, and commercial landscapes. Their breadth of work spans design, installation, and full-service renovations—from patios, pergolas, stone features, and fire pits to water features and water-wise sprinkler systems—along with ongoing mowing, edging, aeration, fertilization, pruning, seasonal cleanup, and snow removal for more than 300 properties. Client feedback patterns reveal steady, proactive communication, quick responses to irrigation issues or sprinkler failures, and dependable project management from design through completion, often coordinating with other vendors or HOA teams. The long-running relationships and multi-scenario projects across West Jordan and neighboring Utah communities—ranging from complete backyard makeovers to large-scale HOA maintenance—illustrate the capability to deliver high-quality design-build work, seasonal maintenance, and reliable service year-round.

Customer Experience

Cleanup Included

All debris - branches, logs, and brush - is hauled away as part of the job. No pile left behind for you to deal with.

Cleanup is a core capability they consistently deliver in West Jordan and the broader Salt Lake City area, handling yard debris removal, pruning, and hauling away waste as part of both seasonal cleanups and full renovations. Customers repeatedly note thorough, on-site cleanup that leaves properties tidy and ready for use, with crews who clean up after themselves and keep street-fronts and driveways neat. In time-sensitive situations, they respond quickly to clear overgrowth or address irrigation-related messes, ensuring work sites are neat and safe as work progresses. Across HOA properties, commercial sites, and residential yards in West Jordan and nearby communities, the pattern is clear: cleanup is included by default and reliably executed as part of their full-service landscaping approach.

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable pricing and transparent bids appear consistently in client feedback, with comments about solid quotes and no surprises at project completion. In West Jordan and nearby communities, Millburn Lawn & Landscape handles large-scale renovations—patios, decks, retaining walls, custom stonework, water features, and irrigation systems—while keeping projects within budget through budget-conscious design choices. Maintenance and HOA work are paired with affordable expectations, as customers describe reliable mowing, sprinkler repair, seasonal cleanup, and snow removal at fair, predictable prices. Even complex installs and full yard makeovers deliver value for money, with reports of high-quality craftsmanship, attentive project management, and timely completion within budget across the Salt Lake City area.

Emergency and Storm

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Rapid response and reliable communication define the service from this Utah-based landscape team serving West Jordan and surrounding communities. Clients report record-speed irrigation repairs and fast, same-day or next-day scheduling for sprinkler issues, with crews arriving promptly to resolve problems. Office staff and project managers, including Bindy, are consistently praised for quick replies and proactive updates that keep clients informed throughout a project. Across HOA maintenance, snow removal, and urgent landscape renovations, the team emphasizes timely planning and responsiveness to minimize downtime and deliver on-time results.