R & O Landscape Services in Keller

R & O Landscape Services

(817) 944-4592 www.randolandscape.com

9721 Forney Trail, Keller, Texas 76244

Customer Experience: Free Estimates, Affordable, Cleanup Included

Emergency and Storm: Quick Response

Get a free estimate & design consultation! Make 1 call for all your landscaping, lawn maintenance, stonework, drainage, stamped concrete, irrigation, outdoor & Christmas lighting needs. R & O Landscape Services, LLC beautifies residential and commercial outdoor spaces in the Fort Worth, Keller, Southlake, Colleyville, and Westlake areas with high quality design and installation. We turn your idea into reality or provide custom recommendations specific to your property. Having an attractive & well designed landscape is an integral part of a property’s value, we help maximize your investment for the greatest value & return, considering maintenance & future growth of mature plantings.

4.6 from 65 reviews

5 stars
59
4 stars
0
3 stars
0
2 stars
0
1 stars
6

Pros

  • They have reliably cared for landscaping needs across multiple homes for years.
  • They are greatly appreciated for their dependable service and professionalism.
  • They provide great value with competitive pricing, clear communication, and on-time results.
  • They complete large projects—from patios to irrigation and sod—with excellent outcomes.
  • They are a trusted, repeat choice for homeowners who want quality work.
  • They diagnose and fix issues quickly and efficiently.
  • They deliver high-quality work with attention to detail and neat cleanup.
  • They are responsive, friendly, and focused on customer service.
  • They offer creative, budget-conscious landscape solutions that clients love.
  • They consistently exceed expectations and earn high recommendations.

Cons

Based on reviews representing only 9% of total ratings

  • They claimed the company never called to set up an estimate or review of the required work.
  • They alleged the company canceled the rest of the project after payment for power washing.
  • They reported being charged a deposit on their company credit card without prior sign-off.

Review Overview

R&O Landscape Services in Keller, Texas is best suited for homeowners with medium to large residential properties who want a single, capable partner to handle complex landscape overhauls, drainage fixes, and focused tree work. The company demonstrates the capacity to manage both straightforward maintenance and ambitious projects, from sod installs and irrigation tweaks to French drains, retaining walls, and full hardscape additions. Budget-wise, reviewers consistently note fair to competitive pricing and value for the scope, with many projects completed on a schedule that fits active homes and HOA timelines. For urgent or time-sensitive jobs, the pattern of prompt responses and quick scheduling appears reliable, making R&O a strong match for homeowners who need momentum without chasing multiple subcontractors.

The breadth of R&O’s capabilities is a standout virtue. Clients describe a one-stop shop that can reimagine front beds, elevate backyard spaces with stonework and pergolas, and weave drainage solutions into every layer of a yard. Notable examples include transforming drainage with French drains and bumping up curb appeal with masonry, stone paths, and new sod, all while coordinating irrigation adjustments and plant choices to harmonize with the existing landscape. Several reviews highlight the owner-led approach and hands-on project management, with Ricardo and his crew delivering thoughtful layouts, budget-conscious planning, and creative but practical design ideas that align with each property’s constraints. The team’s ability to work with both established yards and evolving outdoor spaces makes them a compelling option for homeowners who want consistency and accountability in a single contractor.

Safety and cleanup are nonnegotiables in tree work and general landscape execution, and this is where R&O earns credibility. Multiple testimonials emphasize careful work practices, safety-minded trimming, and a thorough cleanup that leaves the site looking as if no crew had been there, except for the improved landscape. Tree trimming, in particular, is cited as performed with care and efficiency, with crews taking precautions to protect plants and minimize collateral damage while preserving the intended shape and health of the trees. Cleanups routinely receive high marks: debris hauled away, weeds trimmed, and beds left tidy. This is not merely cosmetic; it reflects a disciplined approach to safeguarding property, reducing risk to nearby structures, and ensuring a professional finish. The occasional critique about a problem on a different project underscores the need for a clear, written safety plan, and explicit post-project cleanup expectations when signing a job, especially for high-stakes tree work.

Price, quotes, and value come through as a strong point on balance, though a few experiences counsel caution. Several clients praise fast, detailed estimates and pricing that aligns with the scope, sometimes noting the absence of design fees. The narrative of value is reinforced by stories of on-time delivery, workmanship that lives up to the cost, and the flexibility to adjust plans mid-course to respect budgets. Yet there are isolated complaints about deposit handling and miscommunication on specific tasks. One review details a 10% deposit and an unexpected final charge, followed by a cancellation of the remainder of the project after payment. That experience, while not typical, serves as a prudent reminder to secure a written scope, schedule, and payment terms before starting, and to insist on formal change orders for any scope adjustments.

Reliability and communication emerge as defining strengths, tempered by occasional caveats. The firm is repeatedly praised for responsiveness, direct access to management, and proactive problem-solving. Clients recount steady communication from consultation through project completion, with Ricardo and teams who show up on time, listen, and adapt to feedback. Yet a few reviews flag inconsistent experiences, including delays or missed steps on estimates and a disconnect between written proposals and execution. The overarching takeaway is clear: for most residential projects, R&O delivers dependable leadership, clear updates, and a willingness to stand behind the work. For tree-heavy or drainage-heavy undertakings, this translates into a dependable partner who treats safety and finish quality as nonnegotiable.

The practical decision comes down to fit. For property owners who want a robust landscaping partner capable of designing, installing, and maintaining a cohesive outdoor space, with drainage improvements, hardscape, plant selection, and routine upkeep, R&O Landscape Services stands out as a top option in the Keller market. It is particularly well-suited for homeowners who value hands-on project management, consistent communication, and a single-point-of-contact experience across multiple disciplines. It also suits those who want responsive service and reliable scheduling, with a willingness to invest in quality materials and detailed workmanship. However, the prudent buyer will insist on a tightly written contract: a clear scope of work, a fair deposit policy, explicit payment terms, and a documented cleanup and warranty expectation.

Before committing, ask for a detailed, itemized estimate with explicit scope and timelines, and require written change orders for any refinements. Confirm the safety plan for tree work, the crew’s approach to pruning plus removal if needed, and who handles debris hauling. Request a site walkthrough to map drainage goals, irrigation rewiring, and any architectural features like walls or patios that influence access. Verify guarantees on plant replacements and lawn establishment, especially if new sod is installed in challenging Texas heat. Clarify who provides ongoing maintenance and what that service includes, then align that with HOA or city requirements to avoid surprises. In the hands of a disciplined, customer-focused team, R&O Landscape Services proves itself a capable partner for ambitious yard transforms, where practicality, safety, and finish quality drive the decision.

Customer Experience

Free Estimates

No charge for coming out to assess the job and give you a price. Know what you're getting into before committing.

A free estimate and design consultation is typically conducted through an on-site visit to Keller-area properties, where the team measures the space, discusses goals, and offers tailored design options. In many cases, customers receive the estimate within the same day or within 24 hours after the visit, helping them plan and schedule quickly. Feedback consistently highlights responsive communication, competitive pricing, and practical recommendations across landscaping, drainage, irrigation, and hardscape projects throughout Fort Worth, Keller, Southlake, Colleyville, and Westlake. The process is supported by a reputation for reliability and the team’s willingness to refine plans to fit budgets and preferences, from small cleanups to larger installations.

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordability stands out in feedback, with customers calling pricing competitive, fair, and a strong value for a full range of services. Free estimates and design consultations help clients budget confidently before committing. The work spans lawn maintenance, drainage and irrigation upgrades, stonework, stamped concrete, patios, and outdoor lighting, all delivered at prices customers say are reasonable for the quality. Reviews emphasize quick, transparent estimates and scheduling, along with consistently high-quality results that justify the cost. Across residential and commercial projects in Keller and the surrounding Fort Worth area, clients report that R&O delivers timely, tidy service at a cost-effective price point.

Cleanup Included

All debris - branches, logs, and brush - is hauled away as part of the job. No pile left behind for you to deal with.

Cleanup is built into their service model, with crews that leave job sites neat and debris-free after every project. Customers consistently note that crews arrive on time, complete the work, and then thoroughly clean up the area, leaving yards and beds ready for use. Whether they’re installing sod, drainage, stonework, or pruning trees, the pattern is to finish with a tidy landscape and spotless surroundings. This reliable cleanup pattern helps explain the strong repeat-customer trust in Keller and the surrounding Fort Worth area.

Emergency and Storm

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Rapid response defines the customer experience with R&O Landscape Services in the Keller–Fort Worth area. Inquiries, consultations, and estimates are handled quickly, with same-day or next-day responses and scheduling often set within a few days. When issues arise, their technicians diagnose and address problems fast—one instance had a nonworking zone identified in about 10 minutes and fixed in 30. Clients consistently report punctual arrivals, proactive communication, and rapid execution across jobs from lawn maintenance to irrigation adjustments and hardscape installations.