Palos Landscaping in Cypress

Palos Landscaping

(832) 433-0127

18315 Rexine Ln, Cypress, Texas 77433

One of the leading paver installation companies in Texas, Palos provides quality residential hardscaping services in the Northeast Texas region, including Houston, Katy and surrounding areas. The company has over 3 decades of experience in designing and building residential paver projects that are visually appealing, structurally sound and long-lasting. Palos provides a range of contractual services, including design and building custom patios, driveway replacement and repairs, swimming pool deck installations and repairs, and hardscaping services such as retaining walls and seating walls."

4.1 from 94 reviews

5 stars
71
4 stars
3
3 stars
1
2 stars
1
1 stars
18

Pros

  • They delivered an amazing patio for the family.
  • They are punctual, professional, and reasonably priced.
  • John and his team completed the sod quickly with great quality.
  • John is easy to contact and communicates well, and the work was completed to a high standard.
  • Palos Landscaping responded quickly to inquiries and delivered outstanding work from start to finish.
  • The outcome of Palos Landscaping’s work is top-notch, with professional and on-time performance.
  • Neighbors compliment the results, a testament to the craftsmanship.
  • Customers would highly recommend Palos Landscaping for future projects.
  • They consistently finish projects on time and within budget.

Cons

Based on reviews representing only 21% of total ratings

  • The contractor is dishonest and unprofessional, with multiple clients reporting he ghosts after payment and fails to finish promised work.
  • He promises high-quality results during consultations but delivers shoddy, incomplete work and uses poor materials, refusing to fix mistakes.
  • He does not meet deadlines, often arriving randomly and causing the project to be delayed far beyond the original timeline.

Review Overview

Palos Landscaping in Cypress, Texas is best suited for homeowners tackling mid- to large-scale yard renovations that combine landscape design, drainage or irrigation improvements, and visible hardscape work. This is the team for properties that require a coordinated plan rather than a quick, one-off hedge trim. The company demonstrates capacity for complex projects with multiple moves, like sod refreshes, extensive bed redesigns, and integrated irrigation, where a single point of contact can keep decisions aligned with a chosen budget. Urgency ranges from timely, scheduled work to projects that can absorb a bit of lead time; Palos tends to perform well when the scope is clear and the contract is detailed and followed.

Safety and cleanup should be non-negotiable when tree work or heavy yard construction is involved, and Palos Landscaping shows evidence of solid cleanup discipline in many jobs. Across several positive accounts, the crew is praised for leaving sites tidy, powering off with thorough site washing, and performing finish work that makes the space look as if the crew had never been there. That level of cleanup matters especially when pruning, tree removal, or large rock and concrete installs are part of the project. Yet the flip side in the reviews cannot be ignored: a subset of clients reports that work finished inconsistently or left an area with residual issues, and that communication gaps allowed liabilities to linger. The prudent buyer treats cleanup and safety as a contract deliverable, demanding explicit language about debris removal, surface protection, and post-work inspections.

Communication and reliability emerge as the most variable element in Palos Landscaping’s performance. Numerous reviews sing the company’s praises for prompt responses, clear quotes, and steady progress updates, with clients noting on-time arrival, professional crews, and flexible scheduling. But a notable cluster of reviews tells a cautionary tale: late or absent follow-through after deposits, unfinished projects, and disputes over what was promised versus what was delivered. The recommended safeguard is a rigorously defined contract: itemized scope of work, fixed milestones, a schedule with penalties for delays, written change orders, and a holdback on final payment until a punch list is completed and signed off. References should be checked, and past clients should be contacted to confirm whether the company honored warranties and completed issues after initial payment.

In tree-related and landscape-hardscape work, Palos demonstrates tangible capability, including large-tree removals, stump grinding, and substantial yard upgrades that include drainage and irrigation improvements. Projects described as “extremely professional,” with meticulous base preparation and careful leveling, speak to a workmanship standard that can be trusted when the job involves roots, grading shifts, or stonework around trees. However, the absence of explicit arborist credentials in the reviews means the consumer should verify that a qualified supervisor or certified arborist is on site for pruning cuts, risk assessment, and compliance with local codes. For jobs where tree health, risk of splitting branches, or near-structure pruning is involved, insist on a documented pruning plan, proper cutting techniques, and proof of insurance that covers potential tree-related damages.

Value appears to skew toward competitive pricing with high-quality results. Many clients describe Palos as offering fair or reasonable pricing and a strong sense of value, often delivering work that neighbors admire and that aligns with the project’s budget. At the same time, several reviews allege overbilling, upfront deposits, or promises that were not fulfilled. To navigate this, demand a detailed written estimate with line items for materials, labor, and any contingencies; require a formal change-order process for any deviation from the plan; and request receipts or documentation for all purchases. A transparent contract minimizes disputes over what was included and what constitutes “complete.” A conservative buyer will also request photos or a site plan of planned drainage and irrigation work to confirm alignment with expectations before any money changes hands.

Overall, Palos Landscaping stands out as a capable, full-service option for Cypress homeowners seeking comprehensive yard makeovers, drainage and irrigation improvements, and integrated hardscaping. The firm’s strongest cases come from projects that were well scoped, well priced, and executed with a clear timeline and thorough cleanup. The riskiest scenarios involve high-stakes, high-urgency work where certainty of follow-through is essential and where past clients have experienced incomplete finishes or communication lapses. For those who proceed, the recommended approach is to lock in a robust written contract, insist on a dedicated project manager, confirm arborist oversight for any significant tree work, and set up a structured payment schedule tied to verifiable milestones and final walkthroughs. With disciplined contracting, Palos Landscaping can deliver a striking yard transformation that lasts and stays within budget.