Austin Tree Surgeons in Austin

Austin Tree Surgeons

(512) 301-4400 austintreesurgeons.com

150 Pemberton Way, Austin, Texas 78737

Equipment and Capabilities: Stump Grinder, Chipper

Specialty Expertise: Palm Specialist, Oak Wilt Specialist

Tree Services: Works Near Structures, Large Trees, Tree Assessments, Tree Planting, Cabling Bracing, Stump Removal, Dead Tree Experience

Customer Experience: Affordable, Cleanup Included

Credentials and Trust: Long Established

Emergency and Storm: Quick Response

Tree service in Austin, Tx with 6 Certified Arborists on staff providing tree trimming, tree removal, diagnosis and treatment of trees, fertilization, spraying, oak wilt treatment, root collar excavation, stump grinding, tree planting and cabling. We have the top rated certified arborists in Austin and surrounding areas. We are available to provide diagnosis and consultations and recommend any tree treatments that we think will help. We are aware of correct times of the year for tree trimming and can help with planning on that. We are oak wilt certified and tree risk assessment qualified as well. Our goal is to provide the highest quality tree service to residents of Austin. Feel free to request a quote online or call to set up an estimate.

4.8 from 199 reviews

5 stars
181
4 stars
6
3 stars
1
2 stars
3
1 stars
8

Pros

  • They praised the timeliness and professionalism of the entire team.
  • They noted excellent customer service and easy accessibility.
  • They appreciated detailed, transparent estimates and fair pricing.
  • They praised arborists (e.g., Jessica, Annette) for knowledge, honesty, and clear explanations.
  • They commended thorough cleanup and debris removal after work.
  • They highlighted safe, careful work that protected their property and landscaping.
  • They valued responsive communication and being kept in the loop throughout the process.
  • They described the crew as friendly, courteous, and hardworking.
  • They trusted the arborists to diagnose complex tree issues and recommend the best course.
  • They felt the service improved the health and aesthetics of their trees and yard.

Cons

Based on reviews representing only 6% of total ratings

  • One reviewer claimed the crew damaged their tree and that management lacks integrity.
  • A reviewer described the crew as careless and disrespectful, trampling plants and damaging nearby property.
  • The fig tree was split in half after the work, which the reviewer attributed to the service.

Review Overview

Austin Tree Surgeons (ATS) is best suited for residential properties with mature, substantial tree canopies in and around structures, driveways, roofs, and landscape features in the Austin area. The company excels when the job requires skilled arborist input, precise pruning, and careful removals in tight spaces or near power lines. For homeowners who value long-term tree health, artful pruning, and thorough cleanup, ATS is a strong match, especially on mid- to upper-midrange budgets where quality and safety matter more than the lowest possible price. They handle storm-damaged limbs, canopy shaping for live oaks, and removals that demand a controlled, educated touch. For owners with very tight budgets or those seeking a one-size-fits-all approach, ATS can still be competitive, but the value proposition hinges on expertise and long-term care rather than rock-bottom pricing.

Safety and cleanup standards drive ATS’s reputation as a serious tree service. Across many projects, the crew’s careful rigging, targeted limb removal, and strategic canopies lifting near roofs and vehicles demonstrate a disciplined approach to protecting property. Debris removal is consistently thorough, yards are swept, branches hauled away, and even small twigs are accounted for. In several reviews, cuts on oaks are treated with sealant to reduce disease pressure, and workers are praised for minimizing collateral damage to nearby plants. The emphasis on safety equipment, careful descent of large limbs, and meticulous ground cleanup appears nearly universal. Yet, a few reviews note isolated lapses, occasional miscommunication or minimal damage in a single instance, so the prudent client docks in with explicit scope, oversight, and a pre-job walk-through to keep expectations aligned.

ATS’s arborist-led approach stands out. The company frequently assigns a certified arborist to assess problems, present options, and craft a plan before any work begins. Clients frequently report receiving detailed proposals, photos illustrating what will be trimmed, and ongoing guidance on tree health. Jessica, Priscilla, Annette, and Sean appear repeatedly as knowledgeable points of contact who translate complex tree biology into practical actions. This is more than a sales line; the arborists educate clients about pruning cuts, light penetration, disease mitigation, and the long-term plan for each tree. The best outcomes tend to come from contracts that clearly delineate which tasks the arborist will supervise on-site and which will be delegated to a trained crew, followed by a post-work review to confirm that the plan was executed as intended.

Reliability, communication, and pricing form a second axis of ATS’s value. Reviews consistently describe rapid responses, on-site assessments the next day, and transparent or fair pricing relative to the scope. The most persuasive testimonials emphasize timely scheduling, precise estimates, and a neighborhood-friendly approach, crews arrive on time, communicate arrival windows, and leave premises neater than found. Price variability exists in the reviews: some clients find ATS’s rates very reasonable for the level of expertise and service; others feel the quote is higher than some competitors, though many still conclude the price is justified by quality. The recurring theme is clarity: detailed proposals, clear invoicing, and an openness to adjust the plan to fit budgets and needs. The occasional scheduling hiccup or miscommunication serves as a caution that a well-structured contract and pre-work confirmation matter as much as the labor itself.

Special strengths, removal, preservation, and problem-solving, define ATS for many repeat clients. Large removals in precarious locations, limb work around roofs and hardscape, and salvage-oriented pruning show a capability to manage risky operations with a coordinated crew. Ball moss removal, root fertilization programs, and disease treatments are frequently cited as part of ongoing care, not one-off jobs. The consistency in leaving yards “spotless” or “neat and tidy” after a removal or pruning speaks to a culture of thorough cleanup that reduces post-job headaches. Yet, a few accounts recount experiences where a crew’s handling of plants or a miscommunication led to unintended damage or dissatisfaction. The best practice for prospective clients is to enter with a written scope, confirm that the arborist will supervise critical steps, and request a post-job walkthrough to verify everything, including any guarantees or warranty language.

The practical decision: ATS is a sound choice for homeowners who need experienced tree care at a fair-to-strong value, especially when the property includes multiple mature oaks, canopy management near structures, or complex storm damage scenarios. They are particularly compelling for clients who want a trusted arborist’s diagnosis, a thorough plan, and a commitment to cleanup and property protection. However, care should be taken to lock in on-site arborist direction for critical pruning or reductions, and to secure explicit agreements on scope, milestones, and cleanup. For properties with constrained budgets, it pays to compare not just price, but the projected health benefits, the longevity of the work, and whether the contract guarantees on-site supervision during the work window.

In short, ATS is a practical, knowledgeable partner for discerning homeowners who treat tree care as a long-term investment. Their strength lies in arborist-led assessments, careful execution, and comprehensive cleanup that protects roofs, landscaping, and driveways. They perform well on complex trimming, structured removals, and health-focused treatments, delivering consistently solid results that often translate into healthier trees and a cleaner yard. The most important caveat is to attach clear expectations: insist on an on-site arborist for complex or near-structure projects, require explicit scope documentation, and confirm post-work checks. When those guardrails are in place, Austin Tree Surgeons stands as one of the most capable, reliable choices in the Austin market for preserving and improving tree health while keeping the property safe and pristine.

Equipment and Capabilities

Stump Grinder

Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.

Stump grinding is a core follow-up capability, added after tree removals or significant trimming to finish the job. Customers note that the stump is ground promptly, with examples of the crew returning the next day to complete the stump grinding as promised. Cleanup after stump work is consistently thorough, leaving the yard neat and free of debris. The process is guided by an arborist or project lead who coordinates the stump work with the broader treatment plan and keeps the customer informed. Across Austin, TX, clients describe this stump-grinder capability as reliable, professional, and respectful of property, with clear communication throughout.

Chipper

On-site wood chipping turns bulky brush and branches into manageable mulch. Efficient cleanup and an option to keep the chips for your garden.

The on-site wood chipper is a clear capability, with a customer noting that “the chipper was pretty fun too” during a trimming and removal job. This tool underpins strong cleanup performance, as many customers report debris hauled off and yards left clean after trimming, pruning, and tree removals. In demanding jobs, the chipper enables efficient handling of brush and limbs, contributing to fast completion times and minimal disruption. Overall, customers consistently value the combination of skilled arborists, careful pruning, and on-site chipping as part of a professional, reliable service in Austin.

Specialty Expertise

Palm Specialist

Knows the unique needs of palm trees - trimming, skinning, removal, and health care specific to the species common in your area.

Palm trimming and removal are handled as a core capability, with customers noting that palms can be a bigger, more involved job that ATS completes safely and efficiently. Arborists and crews are described as highly qualified, often guiding the work on site and providing clear, detailed estimates and options to protect palm health. Proposals are consistent and pricing is regarded as fair, with work scheduled promptly and communication kept open throughout the process. Cleanup is thorough, with debris hauled away and yards left neat, even when palm work occurs near roofs or structures. In Austin, customers repeatedly trust ATS for palm-related questions and care, calling them the go-to team for palm work as part of broader tree services.

Oak Wilt Specialist

Knowledgeable about oak wilt - a serious fungal disease spreading through root systems and beetle activity. Proper pruning timing and technique can mean the difference between saving and losing an oak.

Oak wilt capability is evidenced by a team of certified arborists who promptly diagnose oak health issues and propose oak wilt treatment plans. Customer feedback consistently notes thorough on-site arborist assessments, clear explanations, and careful, oak-focused recommendations to preserve mature live oaks rather than remove them. The pattern also shows preventive measures being emphasized, such as sealing cuts and precise pruning to protect canopies and minimize disease spread. Treated cases include fungal infections and other oak health concerns, with many clients reporting healthier, more resilient oaks after treatment and ongoing care. Overall, clients repeatedly rely on ATS for long-term oak health management, reflecting trusted expertise in oak wilt and related care.

Tree Services

Works Near Structures

Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.

Work near structures is a primary focus, with crews routinely pruning and removing limbs to clear roof lines and reduce risk from branches that come close to the home or power lines. Certified arborists are on-site to assess problems and guide the crew, providing clear explanations and a plan rather than just following a generic approach. They pace work to protect structures and landscaping, carefully sealing cuts on oaks and ensuring limbs are controlled when near roofs, walls, or other features. Cleanup is thorough and consistent, with debris removed and yards left neat after complex pruning or removals near the house. Communication and scheduling are reliable—quick responses, detailed proposals, and arrival notifications help coordinate near-structure work smoothly.

Large Trees

Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.

Handling large trees is a core strength, with extensive trimming, canopy lifting, and sculpting of large live oaks and other tall specimens while protecting roofs, nearby structures, and even power lines. An on-site certified arborist directs the crew for big-tree projects, providing detailed proposals, clear guidance, and tailored recommendations based on each tree’s health and landscape goals. Work on large trees is thorough and efficient, including canopy raising, heavy-limb removal, ball moss control, and careful sealing of cuts to protect against damage and disease. They respond quickly to storm- or emergency-related needs, removing hazardous limbs or entire trees, grinding stumps, and leaving the site clean and tidy. Based in Austin, TX, with six Certified Arborists on staff, they offer oak wilt treatment, root collar excavation, pruning and removal, and other advanced large-tree care for local homeowners and properties.

Tree Assessments

Offers professional evaluation of your trees' health, structure, and risk level. Useful before buying property, after storm damage, or when a tree just doesn't look right.

The tree_assessment capability is demonstrated by on-site, certified arborists who diagnose complex tree health issues, explain root causes, and present clear, option-driven plans. They frequently deliver detailed written reports or proposals after assessments, sometimes with photos showing exactly what to trim so homeowners know what will be done and why. The approach prioritizes long-term health, with tailored recommendations for pruning, disease and pest interventions, fertilization, oak wilt management, or root work across Central Texas species like live oaks, pecans, and cedar elms. Customers note rapid response, proactive communication, and transparent pricing that aligns with the assessment and proposed work. Assessments empower clients to avoid unnecessary removals, follow practical care guidance, and trust experienced arborists to protect trees while maintaining safety and curb appeal.

Tree Planting

Not just removal - these companies help you add trees too. Proper planting technique gives new trees the best chance at a long, healthy life.

Planting new trees is a well-supported service, with a dedicated planting team that works under the guidance of Austin Tree Surgeons’ certified arborists. Customers report thorough planning and clear information before planting, including detailed proposals and on-site explanations from the arborists. The planting crews are described as friendly, knowledgeable, and effective at placing trees, with results visible as planted trees look healthy and add appeal to the yard. After planting, they clean up thoroughly and often haul away debris, with scheduling and execution praised as reliable. In some cases they even handle the permitting process with the city, simplifying projects for Austin and surrounding areas.

Cabling Bracing

Installs steel cables or braces to support weak branch unions, co-dominant stems, or leaning trunks - extending the life of a tree you don't want to lose.

In Austin, customers see arborists guiding work with site-specific plans to preserve mature trees while reducing risk to nearby structures. Arborists come out quickly, provide detailed proposals, and crews execute with precision, especially when canopies loom over roofs or limbs are near houses and power lines. Crews are repeatedly described as careful, with thorough cleanup and thoughtful pruning that protects yards and landscaping, signaling readiness to address structural concerns as part of the job. Taken together, the feedback patterns point to a strong capability for managing trees with potential structural issues through expert assessment and skilled, plan-driven execution—consistent with cabling and bracing as part of a comprehensive care approach in the Austin area.

Stump Removal

Full stump extraction, root and all - not just grinding. Ideal when you need the area completely cleared for construction, landscaping, or replanting.

Stump removal is carried out as part of their full tree-care package, with stump grinding included after removals. Customers note prompt, professional arborist guidance upfront, followed by crews that grind the stump and leave the area clean and debris-free. In at least one instance, the stump grinding was scheduled and completed the next day, with the crew restoring the site to a tidy condition. Across multiple jobs, the pattern is careful workmanship, thorough cleanup, and reliable follow-through even in tricky spaces near structures.

Dead Tree Experience

Specialists in the safe removal of dead, dying, or diseased trees. Dead trees are unpredictable - experience and caution matter.

Dead and dying trees are a central focus, with certified arborists diagnosing causes such as disease or storm damage and advising removal when preservation isn’t viable. When removal is necessary, the crews perform careful, safe removals even in tight spaces near roofs, power lines, and other structures, and they routinely grind stumps and haul away all debris. Customers consistently note rapid, professional responses—from same-day or next-day arborist visits to detailed estimates and quick scheduling—followed by clean, meticulous work on-site. In practice, they have removed large dead specimens, including two massive dead cottonwoods, and have handled removal of dead or dying elderberries and other trees with minimal disruption and thorough cleanup. The overall pattern reflects reliable diagnosis, decisive action for dead trees, and strong attention to site care and cleanup, backed by a responsive, knowledgeable team.

Customer Experience

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable access to expert tree care is a clear pattern, with customers noting consistently reasonable pricing across trimming, removals, and oak-health services. Reviewers frequently point to very fair or right-priced services, and they often find ATS pricing more reasonable than competing bids. They also highlight transparent, detailed estimates and billing, which helps customers budget confidently. Even complex jobs—such as large removals near structures, oak wilt treatment, or extensive pruning—are described as affordable given the quality and speed. Overall, the feedback suggests a value-driven option in Austin where certified arborists deliver high-quality care at a price that fits budgets, with a willingness to accommodate scheduling and financial constraints.

Cleanup Included

All debris - branches, logs, and brush - is hauled away as part of the job. No pile left behind for you to deal with.

Cleanup is included with Austin Tree Surgeons’ services, with crews hauling off all debris and leaving the yard spotless after trimming, removal, or stump grinding in the Austin area. Across jobs around Austin, customers consistently report that the site is cleaned down to the smallest twigs, with no lingering branches or brush. Debris removal is thorough and routine—wood, brush, and chipped material are carted away, and the work area is returned to a neat, hazard-free condition. The pattern of feedback notes that cleanup after large projects is consistently thorough, with the site returned to a neat, debris-free condition. In Austin neighborhoods, clients repeatedly express appreciation for reliable cleanup as part of a high-quality tree care experience.

Credentials and Trust

Long Established

A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.

A long-established presence in Austin is evident in the steady pattern of repeat customers who rely on ATS for ongoing tree care over many years. Several clients note they have used the service for years—some for almost 15—reflecting enduring trust in the arborists and crew. Feedback consistently highlights knowledgeable certified arborists diagnosing issues, outlining clear, detailed plans, and delivering on-site guidance, precise work, and transparent pricing. The emphasis on thorough cleanup, safe handling around mature trees, and reliable scheduling underlines a history of dependable, high-quality service in the Austin area, including oak wilt treatment, root work, and other specialized care.

Emergency and Storm

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Rapid responses are a hallmark of their service, with customers in Austin noting fast replies and quick access to a certified arborist. Feedback patterns show arborists visiting the property the same day as inquiries and providing detailed estimates promptly. Scheduling is consistently swift, often with a crew on site the next day to begin trimming, removal, or other work. Communication remains strong throughout, with arrival alerts and ongoing updates to keep homeowners informed. In urgent or complex situations around Austin, they mobilize quickly and deliver professional, attentive service with thorough cleanup.