Moore & Smith Tree Care in Nashville

Moore & Smith Tree Care

(615) 877-8733 nashvilletntreeservice.com

301 S Perimeter Park Dr #100, Nashville, Tennessee 37211

Emergency and Storm: Storm Cleanup, 24 Hour Emergency Response, Quick Response

Tree Services: Works Near Structures, Large Trees, Tree Assessments

Credentials and Trust: Family Owned, Insured

Customer Experience: Free Estimates, Affordable, Cleanup Included

For professional tree care in Nashville, look no further than Moore & Smith Tree Care Our team of certified arborists provides expert tree removal, trimming, and arborist services in Nashville TN, Brentwood TN, Oak Hill TN. As a local, family-owned company, we take pride in our quality work and outstanding customer service. With highly-trained arborists, modern equipment, and affordable pricing, we're equipped to handle any size tree service project. Maintain your property's value and safety. We Committed to customer satisfaction, we serve residential and commercial clients throughout the Greater Nashville area. Contact us for a free estimate!

4.7 from 215 reviews

5 stars
197
4 stars
4
3 stars
0
2 stars
2
1 stars
12

Pros

  • Moore & Smith Tree Care delivers excellent, fast, and thorough service.
  • Kasandra is an incredibly knowledgeable arborist who explains tree health and needed work clearly.
  • The crew is punctual, efficient, and respectful of the client’s property.
  • Their communication is outstanding and keeps clients in the loop throughout the process.
  • Pricing is fair and offers great value for the quality of work.
  • Cleanup is meticulous, leaving the yard cleaner than before they arrived.
  • They handle emergencies promptly, often the same day, with professional care.
  • They notice and address additional needs beyond the original scope, not just what’s in the quote.
  • They are fully insured and licensed, with arborists overseeing the work to ensure safety.
  • They earn trust and repeat business through honesty, integrity, and excellent customer service.

Cons

Based on reviews representing only 7% of total ratings

  • A reviewer described Moore & Smith as “horrible people” who took advantage of the elderly and threatened a lien over a $17,000 bill.
  • Another reviewer warned of a bait-and-switch, with the price increasing after a signed contract.
  • A customer said the service was unprofessional and that the owner spoke poorly of employees.

Review Overview

Moore & Smith Tree Care is best suited for Nashville-area homeowners and property managers who deal with sizable, mature trees, tight sites, or high-risk removals where safety, precision, and long-term tree health matter more than the lowest bid. The company earns its keep with mid- to upper-mid budgets that value arborist oversight, permits when needed, and a plan-focused approach rather than quick, casual work. Properties with several large oaks or palms, yards encroached by branches, or trees whose removal intersects driveways, fences, or roofs benefit most. Urgency is a strength here: when hazards loom after storms or a tree fails, Moore & Smith often delivers rapid assessment, scheduling, and execution. For owners who want confidence that every decision is guided by tree biology and risk management, this outfit is a strong match.

Safety is the cornerstone of Moore & Smith’s operating philosophy, and it shows in every facet of the service. Across the reviews, the arborist-led approach stands out: Kasandra Moore, a certified arborist, and Phil (her husband) oversee projects, conducting on-site evaluations that translate into carefully staged work plans. Climbing and rigging are treated as high-stakes tasks, with crews coordinating to minimize risk to structures and utilities. The company repeatedly demonstrates the ability to address dangerous limbs, hedges of concern near roofs and lines, and the removal of multi-tree configurations with a clear safety chain of command. Emergency scenarios, two trees that threatened a house, a swift removal after a wind event, or a tree that had to come down during a storm, are handled with immediate responsiveness and disciplined execution that prioritizes homeowner safety and crew welfare.

Cleanup standards are not an afterthought but a defining metric of value. The most persuasive reviews describe yards left cleaner than before arrival, with debris hauled away, wood chips and sawdust cleared, and even previously overlooked landscaping preserved. Moore & Smith’s cleanup discipline complements their safety rigor: they protect flower beds, lawns, driveways, and fences by planning cuts and staging work to reduce collateral damage. A handful of reviews acknowledge occasional friction around scope or schedule, but those are outliers. The prevailing message is unmistakable: when the job is done, the site looks better, not just “less tree.” That level of cleanup translates directly into less post-job maintenance for the client and a visible marker of professional workmanship.

Expertise and communication drive the overall customer experience, and they are not merely marketing slogans here. Kasandra’s arborist perspective consistently shines in the estimates, recommendations, and sometimes in pre-job education that helps clients avoid unnecessary expenditures. The company commits to transparent, written estimates and clear scope of work, often accompanied by permits and HOA navigation where required. Clients repeatedly praise timely responses, in-depth explanations of tree health, and a collaborative pace that respects homeowners’ questions and budgets. While a small subset of reviews call out scheduling delays or contract friction, the common thread is that owners who insist on written scope, owner involvement on the day of work, and proactive communication typically experience a smooth, predictable process.

The project profile that best demonstrates Moore & Smith’s strengths includes large, hazardous, or legally complex removals, as well as significant trimming on mature canopies. The crew’s use of specialized equipment, boom or grapple trucks, careful rigging, staged limb removal, allows work in tight spaces and near structures without collateral damage. For properties with active hazards, such as limbs over a roofline or branches leaning toward living spaces, Moore & Smith offers a credible route to a safer, more stable canopy. In addition, their consultative approach, often including treatment recommendations, preventive care, and long-range planning for multi-year projects, helps clients prioritize true tree health over expedient, expensive fixes. For those evaluating options, this level of planning is a decisive advantage.

Bottom line: Moore & Smith Tree Care is the go-to choice for property owners who demand safety-forward, arborist-guided, and impeccably cleaned outcomes on complex tree work. They excel with large trees, high-risk removals, and projects where permits, HOA approvals, or emergency response are factors. Budget-conscious buyers should plan for fair-to-premium pricing balanced by proven expertise and robust insurance coverage; they will not be the cheapest option, but they deliver reliable value through informed pruning, careful removal, and a level of customer service that consistently elevates the end result. To maximize satisfaction and minimize friction, clients should insist on a written scope, request proof of insurance and licensing, and press for owner involvement on the project day. In short, Moore & Smith Tree Care is a seasoned, safety-centric partner for difficult, high-stakes work where the health of the trees and the protection of the property hinge on expert judgment and meticulous cleanup.

Emergency and Storm

Storm Cleanup

Ready to respond after high winds, ice storms, or heavy snow bring trees and limbs down across your property.

Emergency storm cleanup is a clear strength, demonstrated by rapid response and decisive hazard removal when storms strike. In Nashville, after the January 2026 ice storm, they provided a thorough assessment of remaining trees and outlined exact steps to keep them healthy, then followed through a week later with the recommended work. There are accounts of same-day emergency removals—crews arriving, assessing, and removing hazardous trees on the same afternoon as the call. Even when weather disrupts schedules, they communicate promptly about delays and keep homeowners informed. Customers consistently highlight safety, professional crews, and meticulous cleanup, making them a trusted storm-response partner in the Greater Nashville area.

24 Hour Emergency Response

Available around the clock for dangerous situations - a tree on your roof, a limb blocking your driveway, or a trunk threatening to fall. Day or night.

Emergency response is available around the clock, with Nashville-area crews ready to mobilize quickly after a call. Customers describe same-day emergency removals, often arriving in the afternoon or within hours to assess hazards and begin work. In severe weather events, the team acts fast to remove hazardous trees near structures, clear driveways, and even tarp roofs to prevent further damage. Communication during emergencies is consistently strong, with real-time updates about scheduling changes and coordination with insurance when needed. The approach combines skilled arborists with careful cleanup and even humane touches when safety allows, such as rescuing wildlife during removal.

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Rapid response to emergencies is a core capability, with rapid assessments and quick mobilization to hazardous trees. Customers repeatedly report crews arriving within hours or the same afternoon after a call, and urgent removals or hazard mitigation completed promptly. In the Nashville area, communication stays clear and timely, with updates about scheduling changes or delays delivered right away. This combination of swift action, on-site arborist expertise, and reliable follow-through helps protect property and maintain safety when storms or urgent tree issues arise.

Tree Services

Works Near Structures

Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.

In Nashville and the Greater Nashville area, near-structure work is a core capability, with crews routinely assessing and removing hazardous limbs that sit close to houses, roofs, chimneys, driveways, fences, and pool enclosures, including proximity to power lines. Customers consistently note careful, plan-driven cuts that protect the home while addressing overhanging branches, often allowing for preservation of the tree when feasible. They tailor access to tight spaces, using climbers to perform staged removals when a bucket truck cannot reach without risking the structure or landscaping. Arborists oversee the work, providing health assessments and practical guidance on preservation or removal, and ensure thorough cleanup and clear communication throughout the process.

Large Trees

Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.

Large-tree work is a core capability, with removal and canopy reduction handled near homes and other structures across Nashville and the Greater Nashville area. Arborsists on staff, including Kasandra, deliver thorough tree-health assessments and clear, honest recommendations for what’s needed now and what can wait. They respond quickly in emergencies and storms, often fitting urgent removals into tight timelines and coordinating with insurers and permits as needed. Customers repeatedly note professional crews who work safely, remove large trees without damaging nearby property, and leave yards cleaner than before. Pricing is described as fair and competitive, with the emphasis on value through expertise, reliability, and strong communication from the Nashville team.

Tree Assessments

Offers professional evaluation of your trees' health, structure, and risk level. Useful before buying property, after storm damage, or when a tree just doesn't look right.

In Nashville and the Greater Nashville area, their arborist-led assessments deliver a clear health and risk profile for each tree, especially when trees are near structures. Clients consistently describe the process as thorough and honest, with explanations of what needs to be done, what can wait, and even cost-saving DIY or maintenance options. They identify pests and diseases—such as emerald ash borer—and assess overall tree health to determine whether treatment, removal, or pruning is the safest path, with written reports or detailed estimates to document findings. Assessments are paired with practical planning, including long-term care strategies, scheduling, permits, and coordination with insurance during emergencies. Overall, feedback patterns show a highly knowledgeable, communicative, and trustworthy team that leaves properties clean and ready for the next steps, often earning repeat calls and referrals.

Credentials and Trust

Family Owned

A business built and run by family, often passed down or grown from the ground up. Personal accountability and pride in every job.

As a family-owned operation, Kasandra and Phillip personally oversee each Nashville project, bringing hands-on leadership and arborist expertise to ensure safety and tree health. Their approach is highly customer-centered, with the owners frequently on site to assess trees, explain health issues, and develop long-term care plans rather than quick fixes. Customers consistently note honest guidance, fair pricing, detailed estimates, and thorough cleanup that leaves the yard looking better after the work. In emergencies—such as ice storms or downed branches—they respond quickly, communicate clearly, and work to fit clients into the schedule. This combination of personal oversight, ethical service, and reliable results in the Greater Nashville area reinforces the family-owned identity and keeps customers returning.

Insured

Carries proper liability and workers' compensation insurance. If something goes wrong on your property, you're protected.

Fully insured status and verifiable coverage appear as a recurring reassurance in customer feedback, with frequent mentions of proof of insurance and workers’ compensation. Clients highlight the ability to work smoothly with their insurer and to coordinate on claims during storm-related removals and emergency projects. The arborist-led teams, overseen by Kasandra and Phil, carry insured crews that handle dangerous tasks near structures and leave sites clean, which strengthens confidence that the coverage backs safe, responsible work. In the Greater Nashville area, homeowners and business clients repeatedly cite insurance documentation and reliable risk management as reasons to choose Moore & Smith Tree Care again. Overall, this insured capability is a core driver of trust, safety, and high satisfaction in their tree-care services.

Customer Experience

Free Estimates

No charge for coming out to assess the job and give you a price. Know what you're getting into before committing.

Free estimates are a core feature of Moore & Smith Tree Care’s Nashville-area service, offered with no obligation before any work begins. Customers report thorough, honest evaluations from certified arborists such as Kasandra and Meagan, who explain what work is truly needed and even offer cost-saving alternatives or DIY options when appropriate. The process often includes prompt quotes and quick scheduling, even in emergencies, with clear communication and proactive updates throughout. Overall, the estimates align with fair pricing and focus on preserving tree health, avoiding unnecessary work while prioritizing safety in the Greater Nashville area.

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable pricing is a core strength, with Nashville clients frequently noting fair, competitive quotes that deliver strong value for tree removal, trimming, and assessment. The team provides honest, scenario-specific guidance that helps customers avoid unnecessary work, including DIY recommendations to save money when possible. Emergency and storm-related jobs are handled promptly with clear communication and pricing customers describe as fair. Clients value the combination of certified arborists, insured crews, and meticulous cleanup, which translates into cost-effective work that protects property and tree health. Moore & Smith Tree Care also offers free estimates, and in practice Nashville customers report transparent, upfront pricing aligned to the job.

Cleanup Included

All debris - branches, logs, and brush - is hauled away as part of the job. No pile left behind for you to deal with.

Cleanup is included and consistently delivered to a high standard, with customers noting that the yard ends up cleaner after the job than before the crew arrived and that all debris is removed. Leaves, branches, and wood chips are routinely hauled away, and several mentions highlight neighbors noting how pristine the property looks once they’re done. Even in emergencies or storm-related work, the crews prioritize thorough cleanup and often finish by removing all debris and tidying up the area. In the Nashville area, this strong cleanup focus contributes to a reliable, full-service impression that customers repeatedly rely on for safe, well-maintained properties.