TruGreen Lawn Care in Memphis

TruGreen Lawn Care

(833) 418-5004 www.trugreen.com

6855 Appling Farms Pkwy, Memphis, Tennessee 38133

Emergency and Storm: Quick Response

TruGreen provides local, affordable lawn care in the Memphis area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our Memphis community and loyal customers every day. Place your trust in America’s #1 lawn care company by calling TruGreen today at 833-418-5004.

4.6 from 946 reviews

5 stars
795
4 stars
54
3 stars
17
2 stars
12
1 stars
68

Pros

  • TruGreen delivers professional, on-time service with thorough lawn care.
  • The technicians are friendly, courteous, and knowledgeable.
  • They clearly explain the process and answer questions.
  • They keep lawns green and weed-free with effective treatments.
  • They promptly address issues and follow up to ensure satisfaction.
  • Their mosquito and pest treatments help customers enjoy being outdoors again.
  • They provide timely text and app notifications to keep customers informed.
  • They show care for pets and safety during treatments.
  • The service is consistently excellent and highly reliable.
  • Technicians like James Gibson and Trevore W. are praised for their professionalism and thoroughness.

Cons

Based on reviews representing only 10% of total ratings

  • One reviewer was extremely disappointed that TruGreen marked services as completed when no treatment had been performed.
  • A customer said they would give zero stars due to poor customer service.
  • Another reviewer described TruGreen as inconsistent, noting unannounced visits and communication issues.

Review Overview

TruGreen Lawn Care in Memphis is best suited for homeowners with true lawn-and-landscape ambitions: mid- to large-size suburban properties, a mix of lawn, shrubs, and occasional pests, and a budget that supports a full-service program rather than a la carte treatments. The reviews reveal a pattern of success for those seeking ongoing fertilization, weed control, and mosquito/pest defense across lawns and ornamentals, with a preference for dependable, consistent technicians. It works well for people who want predictable scheduling, clear explanations of the treatment plan, and a proactive approach to problem-solving. Urgency matters here: for someone facing a stubborn crabgrass flush, nutgrass invasion, or a high-murb mosquito season, TruGreen can deliver rapid, measurable improvement, provided the customer is willing to commit to the ongoing program.

Safety and cleanup standards deserve top-tier emphasis, and the Memphis experience consistently reflects that emphasis. The strongest reviews highlight technicians who are mindful of pets and family safety, taking time to explain products, durations, and expected outcomes. Several customers note the benefit of courteous, door-to-door introductions and the use of text or app updates to keep families aware of when crews arrive and what will be treated. The most credible warnings center on the need for explicit expectations: customers should obtain a written plan, confirm which areas will be treated (including any shrubs or garden beds), and insist on a thorough, complete application that covers the entire property. While many crews cover every inch of a yard and leave no messy residue, a minority of reviews recount gaps in coverage or reports that do not match on-site work. In practice, TruGreen’s strongest value lies in the accountability guarantees they offer, re-treatments at no extra charge when issues persist, and the expectation that safety protocols will be followed to protect children, pets, and non-target plants.

The performance narrative across Memphis is decisively favorable for those who invest in ongoing service. Lawn health often improves to a lush, weed-light state, and users repeatedly point to noticeable reductions in pests, mosquitoes, ticks, and other nuisance insects, once a consistent treatment cadence is established. Weed control and fertilization receive frequent praise, with some customers explicitly naming technicians who delivered thorough coverage and practical, easy-to-follow maintenance tips. A recurring theme is the value of a single, knowledgeable technician building familiarity with a yard over time; many remarks celebrate continuity, having the same specialist on a route, who understands the soil, shade patterns, and problem areas, and this consistency translates into quicker, clearer results and fewer miscommunications.

Yet the service is not without caveats. Several reviews underscore the reality that results hinge on product choice, timing, and execution at the local level. A handful of customers report stubborn weed regrowth after the initial treatment window, or even burn spots and inconsistent outcomes that require retraining or adjustment of the program. This places a premium on transparency: confirm upfront what products will be used, what weather-related adjustments may be necessary, and how a retreatment process works when results lag. Importantly, the presence of a robust service guarantee, prompt follow-ups, no-charge re-treatments, and accessible escalation paths to local managers, can turn a lukewarm experience into a confident long-term relationship. The negative outliers often involve communication gaps or a disconnection between scheduling and field execution; these underline the need for proactive, local oversight rather than relying solely on a call-center.

From a decision standpoint, the value proposition centers on reliability, education, and safety discipline. TruGreen Memphis excels for property owners who want comprehensive lawn and shrub care with mosquito and pest defense, who value honest dialogue about what the yard needs and why, and who are willing to invest in a multi-visit program. The company’s best advocates are customers who routinely see a uniformed, attentive technician walking the yard, explaining each step, and then following through with the plan. The strongest caution comes from those who encounter inconsistent scheduling, incomplete treatments, or poor communication, precisely the kinds of issues that can derail even the best fertilization and pest-control strategies. In such cases, escalating to a local supervisor and anchoring the service on a named technician can restore confidence and ensure continuity.

For Memphis homeowners deciding whether to hire TruGreen, the guidance is crisp: start with a clearly defined scope, lawn fertilization, weed prevention, shrub maintenance, and mosquito defense, and request a preferred technician with a proven track record. Verify that the plan includes detailed visit notes and a predictable cadence, and insist on doorbell introductions and real-time notifications so no one is left guessing about when crews will arrive or what was sprayed. If safety around pets and family is paramount, explicitly confirm product choices and spray windows, and choose a plan that emphasizes complete coverage and post-treatment follow-up. In exchange, expect a yard that looks healthier, weed-free, and more resilient to pests, with responsive service that corrects issues promptly. For property owners who prize consistency, accountability, and a knowledgeable crew that treats lawn care as an ongoing stewardship rather than a one-off fix, TruGreen Memphis represents a solid, practical investment.

Emergency and Storm

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Prompt arrival and on-time service are consistently observed, with technicians showing up as scheduled, greeting clients, and clearly explaining the plan for the visit. When issues arise or follow-up is needed, the team responds quickly—arranging re-treatments within days and often at no additional cost to address the problem. Real-time notifications and communication are a hallmark, with text alerts, app updates on ETA, and pre-visit summaries that keep homeowners in the loop. This combination of punctual service, quick follow-ups, and clear communication supports a confident experience for Memphis families enjoying their outdoor space.