Johnson & Sons Tree Service in Memphis

Johnson & Sons Tree Service

(901) 660-2897 johnsonandsonstrees.com

Emergency and Storm: 24 Hour Emergency Response, Quick Response

Tree Services: Works Near Structures, Large Trees, Dead Tree Experience, Stump Removal

Credentials and Trust: Long Established

Customer Experience: Affordable

From the moment we opened our doors in 2002, Johnson & Sons Tree Service has provided premium tree care to Memphis, TN. With an emphasis on personalization, we tailor our services to the unique needs of each tree, be it routine trimming for enhanced aesthetics or the removal of dangerous trees using advanced methods and machinery. We prioritize the safety of your garden while preserving its beauty, ensuring peace of mind. Trust in our skilled arborists for exceptional tree TLC, promising a flourishing landscape.

5.0 from 62 reviews

5 stars
62
4 stars
0
3 stars
0
2 stars
0
1 stars
0

Pros

  • They provide excellent service with prompt estimates and quick on-site visits.
  • They complete large tree jobs with exceptional quality and efficiency.
  • Joseph Johnson and his team are extremely professional, courteous, and customer-focused.
  • They are reliable, safe, and thorough in cleanup after every job.
  • They offer fair pricing and consistently deliver great value.
  • They respond quickly to inquiries and emergencies, providing peace of mind.
  • They handle trimming and removals with care, leaving yards neat and tidy.
  • They communicate clearly, keep promises, and are easy to work with.
  • They consistently earn high recommendations from satisfied customers.
  • They are top-notch professionals who go above and beyond to satisfy clients.

Cons

Based on reviews representing only 0% of total ratings

  • Joseph Johnson canceled the contract due to staffing issues and has not returned calls, emails, or the $850 deposit.
  • The company did not respond to a BBB report filed by the customer.
  • The customer states they were very disappointed.

Review Overview

Johnson & Sons Tree Service in Memphis is best suited for homeowners facing demanding, high-stakes arborist work where speed, safety, and a meticulous cleanup are non-negotiable. The firm shows a clear affinity for large removals, limb-drops over houses, tight-yard or mountainous access tasks, and projects that require cranes or complex rigging. Flags of urgency are met with responsive scheduling and quick estimates, including emergency call-outs that arrive within hours when storms threaten structures. The ideal client is a single-family homeowner, a rental property manager, or a large-acre property owner who needs decisive, capable hands on a job where access is constrained, space is precious, and the stakes are structural or cosmetic, yet who also values fair, transparent pricing and a tidy finish.

Safety and cleanup standards stand out as the backbone of Johnson & Sons’ appeal. Across multiple reports, the crews are described as careful, with a strong emphasis on protecting the home, surrounding landscape, and neighboring property. The cleanup consistently earns high marks: no lingering debris, limbs removed with precision, and yards returned to a neat, pre-job condition. This is not a finishing touch but a core competency, properties are left without trip hazards, sawdust, or loose logs, even after ambitious take-downs or complex removals. In a discipline where a single misstep can cause costly damage, Johnson & Sons’ emphasis on safety protocols, disciplined rigging, and on-site supervision translates into real peace of mind for clients who can’t tolerate residual danger or mess.

The service experience tends toward the confident, hands-on, and customer-focused end of the arborist spectrum. Several reviews highlight the owner’s direct involvement, Joseph Johnson is repeatedly described as professional, responsive, and actively guiding crews through difficult tasks. The crews are portrayed as efficient, well-coordinated, and respectful of property boundaries. Clients consistently note that work starts promptly after the estimate, progresses with clear direction, and finishes with the same level of attentiveness that characterized the initial consultation. The “hands-on” leadership style appears to translate into smoother job execution, fewer surprises, and better communication about what to expect from start to finish.

Pricing and perceived value consistently tilt in Johnson & Sons’ favor. Numerous clients compare quotes favorably against competitors, with several reporting noticeably lower pricing for similar scope work and faster completion times. The consensus is that the price reflects strong workmanship, not cutting corners, and that the resulting work often exceeds expectations in both outcome and efficiency. A recurring positive theme is value delivered, competitive quotes, rapid mobilization, and a final product that looks and functions better than anticipated. The occasional outlier notes a higher price elsewhere or a tighter budget constraint, but the overwhelming majority paints a picture of fair, transparent pricing that honors the quality of the work performed.

Reliability and accountability emerge as the most nuanced thread in the reviews. On balance, Johnson & Sons earns high marks for reliability: on-time arrivals, rapid quotes, swift mobilization, and owner-led accountability on challenging jobs. Yet there is one noteworthy exception worth weighing seriously. A contract-related cancellation in October 2025, attributed to staffing issues, culminated in a deposit dispute and a lack of timely follow-up with the client and the BBB. This is not typical of the broader feedback, but it highlights a critical risk management point: the reliability of scheduling and deposit handling. For any property owner, the takeaway is clear, confirm terms in writing, including the project timeline, cancellation policies, and deposit refunds, and gather current references who have had recent experiences with the firm to gauge consistency.

In the end, Johnson & Sons Tree Service stands out as a practical, trustworthy choice for Memphis properties facing serious tree work. It is a strong recommendation for clients who require technical prowess in challenging removals, emergency responses, or jobs where space and safety constraints demand experienced riggers and a tight, no-mess cleanup. The best-fit client is not chasing the cheapest option but the combination of speed, skill, and scrupulous site care that keeps risk low and results clean. To maximize confidence, prospective clients should secure a detailed written agreement, request a clear project captain for the site, ensure current insurance coverage and workers’ compensation documentation, and outline a precise, written cleanup standard before work begins. When these boxes are checked, Johnson & Sons Tree Service delivers a level of competence and reliability that makes it easy to trust the next big or dangerous tree project to Memphis’s area-top crew.

Emergency and Storm

24 Hour Emergency Response

Available around the clock for dangerous situations - a tree on your roof, a limb blocking your driveway, or a trunk threatening to fall. Day or night.

Emergency response is a defining strength, with Memphis-area customers noting rapid dispatch when a tree threatens structures. In at least one urgent case, crews were on site within an hour to prevent a tree from falling onto a house. They also don’t hesitate to tackle hazardous work in adverse conditions, including storms, to secure limbs and perform removals. Post-emergency service is consistently thorough: work is completed quickly and safely, with meticulous cleanup, reinforcing confidence in their 24/7 readiness.

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Swift response is a core strength for Johnson & Sons Tree Service in the Memphis, TN area, with customers noting rapid outreach after contact. In urgent situations, crews are on site quickly—one note cites arrival within an hour to prevent damage to a house, and others describe coming the next day for large removals, even working during storms. Quotes and scheduling move fast; for example, a job quoted on a Saturday was completed the following Monday in an afternoon, illustrating brisk turnaround and efficient execution. Owner Joseph Johnson frequently oversees on-site work and maintains open, prompt communication, underscoring a hands-on, reliable service with thorough cleanup.

Tree Services

Works Near Structures

Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.

They excel at near-structure work, removing and trimming limbs that overhang roofs, windows, decks, and other structures while protecting the home. Customers note quick, emergency response when a tree threatens a house, often arriving within an hour and working to stabilize or remove the hazard. Even in tight backyards with limited access, they’ve used cranes and careful rigging to bring down large limbs over homes without causing damage. Cleanup and debris removal are thorough, leaving yards neat and free of leftover branches after the near-structure work. Clients describe the team as professional, safe, and responsive, with the owner often involved and focused on delivering the job right.

Large Trees

Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.

They excel at removing gigantic trees, including 150+ foot oaks up to 5 feet in diameter, often in backyards with limited access. In such challenging settings, their crews coordinate crane-assisted removals and other heavy machinery to move limbs over houses and obstacles, protecting structures and ensuring a thorough cleanup. Clients consistently highlight fast response, professional conduct, and meticulous cleanup, with crews finishing large jobs efficiently and leaving property tidy. Based in Memphis, TN, they handle large-tree removals for homes and rental properties alike, frequently delivering rapid estimates and affordable, dependable service.

Dead Tree Experience

Specialists in the safe removal of dead, dying, or diseased trees. Dead trees are unpredictable - experience and caution matter.

Removing dead trees and hazardous limbs is a core capability, tackled quickly when the threat sits near a house, deck, or fence. Customer feedback patterns show swift emergency responses with crews arriving promptly to protect homes and landscapes. In challenging scenarios, they use careful rigging and crane-assisted removals when space is limited or the tree is large near structures. Cleanup is consistently praised—debris is cleared and yards are left neat and safe. Owners are described as hands-on and communicative, which helps Memphis-area clients feel confident about dangerous dead-tree work that could impact their homes.

Stump Removal

Full stump extraction, root and all - not just grinding. Ideal when you need the area completely cleared for construction, landscaping, or replanting.

In Memphis, Johnson & Sons Tree Service includes stump removal as part of their turnkey tree-removal projects, handling stumps alongside large removals. Customers note exceptionally thorough cleanup, with one client specifically saying they opted to remove the stump as well and “you literally couldn't tell that there was ever a tree there.” The team, led by on-site ownership, is praised for fast, safe service and debris-free results that leave yards neat and ready for use again.

Credentials and Trust

Long Established

A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.

Long-standing reliability shows up in a pattern of swift, professional service across Memphis, with many customers receiving a free estimate and a crew on site the next day to begin trimming or removal. Clients praise hands-on leadership from the owner and crews that prioritize safety, thorough cleanup, and respectful treatment of yards and landscaping. The company showcases the capacity to handle large, hazardous, or hard-to-access removals, including massive oaks and limbs threatening structures, often completed quickly with tidy results. Affordability and reliability are repeatedly highlighted, with competitive pricing, prompt quotes, and on-schedule work that minimizes disruption. Taken together, these feedback patterns reflect a durable, long-established capability to deliver safe, effective tree care at scale for both residential properties and larger sites in the Memphis area.

Customer Experience

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable pricing is a clear recurring capability, with customers describing trimming, removal, and stump work as reasonably priced. Some clients note being quoted significantly higher by others, yet Johnson & Sons delivers fast, thorough work at a competitive price. They routinely offer free estimates and respond quickly, often scheduling and starting work the next day. Work is praised for speed, safety, and tidy cleanup, delivering high-value results without budget overruns. In Memphis, TN, the pattern shows a reliable, customer-focused team that combines affordability with professional, efficient tree care, including emergency response.