(865) 268-4068 naturescapelawncare.com
202 Sherlake Ln, Knoxville, Tennessee 37922
Credentials and Trust: Licensed
Emergency and Storm: Quick Response
Customer Experience: Affordable
Naturescape is proud to offer fully-guaranteed lawn and landscaping services at less than do-it-yourself prices. Our trained and licenced specialists use the highest-quality products to keep your lawn, trees and shrubs healthy and attractive. If you ever have any concerns, we will address them within 72 hours free of charge. We'd be happy to have you as our customer, and we look forward to working with you.
4.5 from 85 reviews
Based on reviews representing only 11% of total ratings
Naturescape Lawn & Landscape Care is best suited for Knoxville homeowners who manage sizable, multi-component landscapes that include a lawn, trees, and shrubs, and who want steady, professional maintenance rather than one-off services. The company is a strong fit for properties where routine fertilization, weed control, aeration, overseeding, lime treatments, and tree/shrub care are valued as ongoing programs. Budgets in the mid-to-upper range are reasonable for the level of service promised, and buyers who prize dependable scheduling and responsive support will find the most value. Urgency is well-managed for most common concerns, with multiple reviews noting prompt responses and a willingness to address issues quickly when they arise.
Safety and cleanup stand out as a decisive factor in choosing Naturescape. The reviews consistently describe knowledgeable crews that explain product applications and aim to protect surrounding plantings. Yet, a few accounts underscore the need for explicit safety and cleanup protocols: fertilizer and residue on hardscape and patio surfaces, and occasional property disturbance during lawn work. The practical takeaway is clear, enter with a signed plan that mandates protective measures for hardscapes, furnished outdoor spaces, and irrigation zones, and insist on thorough site protection before any granular applications or mowing. The best practice is to demand a detailed pre-job walkthrough and a written cleanup standard to accompany every service visit.
On balance, Naturescape delivers strong technical capability and reliable customer service. The Tree & Shrub Program, lawn fertilization and weed-control services, and aeration/overseeding work are repeatedly praised for producing tangible improvements in plant health and lawn density. Client-facing staff such as Brittany, Logan, and Noah receive frequent kudos for product knowledge, patient explanations, and hands-on quality control. The company’s responsiveness to issues, at least in the majority of cases, is framed as a hallmark, with claims of rapid follow-up and willingness to revisit problem areas. In practice, this makes Naturescape a practical choice for homeowners who value ongoing attention, clear explanations of treatments, and a service team that can be counted on to stay in communication.
Nevertheless, the occasional negative report cannot be ignored. A minority of reviewers describe inconsistent scheduling, imperfect follow-through, or disputes about refunds and credits after cancellations or service dissatisfaction. Some accounts cite missed appointments, slow refunds, or a sense that promises did not always translate into action. These incidents matter because they directly affect emergency timelines and property conditions, where delays can compound weed pressure or nutrient misapplication problems. The prudent approach is to pursue explicit service guarantees and a fixed visit calendar in writing, with a designated point person to minimize miscommunication and to document any damage or complaints promptly so they can be resolved without delay.
For job fit, the company excels in treating large-property scenarios that blend turf care with woody ornamentals. The breadth of offerings, lawn treatment programs, lime and aeration services, insect and mosquito control, and targeted shrub/tree care, supports properties that require a coordinated program rather than piecemeal work. The human factor matters greatly: managers and technicians who communicate clearly and who demonstrate respect for landscape layouts, irrigation zones, and outdoor furniture tend to produce the best outcomes. Prospective clients should prioritize discussing a single, cohesive plan that links lawn health to tree and shrub vitality, ensuring all components of the landscape are treated with aligned timing and compatible products.
The verdict favors Naturescape for property types where reliability and knowledge are worth the investment, and where there is willingness to engage in a thorough, written service agreement. For those considering a full program, begin with a clear scope, lawn care, aeration/overseeding, lime cycles, weed control, and add a tree/shrub component as a complement rather than a one-off add-on. Request a written service calendar, explicit safety and cleanup commitments, and a guaranteed response window for issues. Before the first application, ask for a pre-visit checklist and protective measures for hardscapes and furniture; after the work, document the condition of the landscape and request a photo-based report if needed. If a misstep occurs, leverage the company’s claim of responsiveness and insist on remediation within a defined timeframe.
In practice, customers who are methodical about expectations will find Naturescape a practical partner. They tend to produce real improvements in lawn health and canopy or shrub vigor when programs are followed and communication remains open. For those who crave a low-maintenance, high-touch experience, where the company handles seasonal scheduling, problem-solving, and routine upkeep, Naturescape delivers. The key to maximum value rests in a disciplined onboarding: a written treatment plan, a protected work zone, and a documented guarantee of follow-up if any weed or nutrient issue reappears. With these guardrails, Naturescape becomes not only a service provider but a landscape partner capable of sustaining Knoxville properties through peak growing seasons and shifting urban conditions.
Holds all required state and local licenses to operate legally as a tree service. A basic but important box to check before hiring.
Licensed specialists deliver a fully guaranteed lawn and landscape program in Knoxville, using high-quality products to keep lawns, trees, and shrubs healthy and attractive. Feedback consistently highlights knowledgeable, friendly, and professional service, with technicians who explain what they are applying at each visit. When concerns arise, the company promises a 72-hour response window at no charge, and customers note rapid, helpful resolution. From fertilization and weed control to aeration, overseeding, and tree/shrub work, the Knoxville team demonstrates reliable scheduling and strong customer service that reinforce the licensed capabilities in the local market.
Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.
Rapid response is a core strength, with Knoxville staff handling inquiries and scheduling requests quickly and efficiently. Customers describe the team as responsive, friendly, and thorough, consistently addressing requests and concerns with care. The firm stands behind a 72-hour resolution policy for any issues, offered at no charge, which many Knoxville clients rely on when questions arise after a treatment. Technicians such as Noah, Brittany, and Logan are repeatedly praised for professionalism, clear explanations of products, and going above and beyond to make things right. In the Knoxville area, customers also appreciate proactive communication—staff typically contact a day before visits and deliver timely, on-schedule service to keep lawns and landscapes on track.
Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.
Knoxville-area customers consistently highlight affordability as a core capability, with many noting reasonably priced programs and cost-effective treatments. Throughout, they describe high-quality lawn care—fertilization and weed control, aeration and overseeding, and tree/shrub services—delivered at prices that undercut DIY options. The value is reinforced by a fully guaranteed service and a 72-hour window to address any concerns at no charge, ensuring affordable means to fix issues quickly. Together, these factors create a pattern of affordable, reliable maintenance that helps Knoxville yards look better year after year.