(865) 924-8733 www.hancocktreeservice.com
2321 Amherst Rd, Knoxville, Tennessee 37921
Equipment and Capabilities: Crane, Bucket Truck, Stump Grinder
Emergency and Storm: Storm Cleanup, 24 Hour Emergency Response, Quick Response
Tree Services: Works Near Structures, Large Trees, Dead Tree Experience
Specialty Expertise: Fruit Tree Specialist
Credentials and Trust: Insured, ISA Certified
Customer Experience: Affordable
We’re the tree service company that you want your mom to use when you’re not around to help, and even when you are! Hancock Tree Service is the professional tree service company that always provides friendly, top-rated, and expert tree service focused on you and your needs…no shortcuts and no unnecessary tree service work recommendations. We are both highly trusted and highly thought of for good reason. We consistently provide the proper level of care for your specific tree service needs at a fair and affordable price!
4.9 from 250 reviews
Based on reviews representing only 2% of total ratings
Hancock Tree Service in Knoxville, Tennessee is best suited for property owners facing high-stakes, technically demanding tree work. This includes large, mature trees located near homes, driveways, fences, or power lines, as well as jobs that require precise drops in tight spaces or the coordination of crane, bucket truck, and ground crews. It also suits HOA or multi-tree projects where schedules matter and the client expects a coordinated, professional team to manage safety, access, and cleanup with minimal disruption. The company earns top marks for urgency and reliability, often engaging quickly after the initial consult, and delivering a scope and plan that aligns with owner expectations and time constraints. In short, for urban Knoxville yards where risk, access constraints, and ongoing property care matter, Hancock is the go-to option.
Safety and cleanup standards are the defining strengths here. Numerous reviews describe crews that plan each move around nearby structures, utilities, and vegetation with a steadiness that only seasoned climbers and operators bring. The use of cranes, bucket trucks, and skid-steer equipment is not cosmetic; it’s essential for controlling drop zones, protecting roofs and foundations, and avoiding collateral damage to adjacent trees or landscaping. A recurring theme is meticulous site protection: ground coverings, careful wheel tracking, and a final sweep that leaves no debris behind. A certified arborist or seasoned crew lead often maps out the cuts before starting, which translates into fewer surprises during the lift, lower risk of property damage, and predictable outcomes, even when a tree is leaning toward a house or tangled with power lines.
Cleanup is consistently described as thorough to the point of claring doubts about residual debris. Customers repeatedly note that material is hauled away, stumps ground, and even small remnants removed, leaving lawns and hardscapes looking as if the tree work never happened. Several reviews highlight post-job touchups and repairs, when incidental damage occurs (such as a dented grill or a minor roof tweak), Hancock responds quickly, takes responsibility, and resolves the issue. The emphasis on finishing with a clean site is reinforced by stories of reseeding, strawing, and seedling work after large removals, which helps homeowners recover the landscape quickly and minimizes the long-term disruption to yards or gardens.
Value, quotes, and communication consistently rise above the competition, even when the work is urgent or expansive. The majority of reviewers report fast responses, clear estimates, and straightforward pricing with little to no surprise add-ons. Hancock often frames the job with detailed explanations of why a particular method or approach is safer or more efficient, and the team is praised for staying on schedule and coordinating complex logistics across multiple machines and crew members. While a handful of reviews mention scheduling hiccups or a brief lapse in responsiveness, the same sources show proactive follow-up and corrective action from leadership, underscoring a culture of accountability. In many cases, Hancock also demonstrates flexibility, adding minor tasks or adjusting the plan to protect the client’s budget without compromising safety or quality.
The company earns particular credibility for tackling difficult removals near structures, in tight yards, or behind fences. Several accounts describe 70-, 80-, and 100-foot trees removed with precision in spaces where a misstep could threaten homes or neighbor properties. The crews’ ability to bring in cranes, pin-point drops, and protect sidewalks, lawns, and underbrush stands out in reviews of storm and emergency work. The technicians’ teamwork, often led by John or Matt, with on-site supervision by a foreman like Johnny or a project manager, comes across as a well-practiced operating system rather than a scattered crew. The combination of technical skill, risk awareness, and adaptive problem-solving makes Hancock a prudent choice when the job involves high exposure, heavy equipment, or multiple trees in proximity to people and structures.
For decision-makers, Hancock is the recommended option when prioritizing safety, reliability, and pristine cleanup over the absolute lowest price. The feedback makes it clear that Hancock delivers solid value: fair pricing that remains competitive with other reputable firms, fast scheduling after an assessment, and a demonstrated track record of finishing on time and on budget. Potential customers should still enter the engagement with a precise scope and written agreement, especially around stump grinding expectations, cleanup detail, and any incidental repair commitments. A minority of reviews remind that even excellent teams can experience scheduling tensions or occasional miscommunications, but those incidents are rare and usually resolved transparently and promptly.
In the end, Hancock Tree Service is best for property owners who demand a professional, safety-first approach to complex tree work in Knoxville and surrounding East Tennessee. Their disciplined crews, robust equipment, and uncompromising cleanup standards make them the logical pick for high-risk removals, trees near critical structures, and any project where time, precision, and landscape preservation are non-negotiable. They are not the cheapest option for small, routine pruning, but the value, especially for urgent emergency work, large-dauge removals, and multi-tree projects near homes, consistently justifies the investment. For homeowners seeking confidence that every cut is deliberate, every piece of debris is removed, and every safety protocol is observed, Hancock Tree Service stands out as the gold standard in the Knoxville market.
Crane-assisted removal for trees that can't be conventionally climbed or sectioned - ideal for extremely large, hazardous, or tightly situated trees.
Crane work is a hallmark of Hancock Tree Service's capabilities in Knoxville, enabling safe removal of enormous trees and heavy limbs that sit close to houses, fences, and power lines. Customer feedback highlights using a crane in conjunction with a bucket truck to lift and drop sections precisely where needed, often avoiding damage to nearby structures. In particularly tight or hazardous sites, the crane allows removing tall trees in sections rather than as a single fall, such as 75-foot specimens, to protect surroundings. The crane’s presence is frequently paired with quick response after storms, where crews arrive with crane-enabled lifts to clear roofs and driveways. This equipment combination, along with careful cleanup, minimizes disruption and protects surrounding vegetation, reinforcing Hancock’s reputation for complex removals near utilities and structures in the Knoxville area.
Uses an aerial bucket truck for safe, efficient access to tall or hard-to-reach branches. Faster and more stable than climbing for many jobs.
Bucket truck access lets Hancock Tree Service reach tall limbs and overhangs quickly and safely, even when space is tight around a home or driveway. Clients repeatedly describe crews using the bucket truck to position climbers with precision near roofs, fences, power lines, and other structures, enabling controlled removals without damage. In Knoxville-area jobs, the bucket truck is part of a coordinated team that speeds up difficult cuts while protecting nearby vegetation and landscaping. When needed, they supplement the bucket with cranes or other heavy equipment to lift large limbs from roofs or over obstacles, then finish with thorough cleanup. The pattern across jobs shows the bucket truck as a reliable, safety-conscious tool that supports fast, careful work in challenging residential settings.
Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.
Stump grinding is a core capability, with many customers noting that stumps are ground down thoroughly after removals and the site is cleaned up meticulously. Crews often leverage a combination of crane, bucket truck, and stump grinder to reach stumps near houses, driveways, utilities, and other structures with precision and minimal impact to surrounding vegetation. The feedback Pattern shows grinding is performed efficiently and completely, frequently during the same visit as the tree removal, followed by thorough debris and wood-chip cleanup. Reviewers consistently report that large or awkward stumps are handled reliably and that the finished area is left ready for landscaping or reseeding. Overall, Hancock Tree Service’s stump grinding is viewed as a dependable, end-to-end service that complements their removal work with strong professionalism and clear communication.
Ready to respond after high winds, ice storms, or heavy snow bring trees and limbs down across your property.
Storm cleanup capability is highlighted by rapid, coordinated responses to storm damage in Knoxville and surrounding East Tennessee, with crews often mobilizing within hours of contact and even working through off-hours when needed. They deploy a full suite of heavy equipment—crane, bucket truck, chipper, stump grinder, and skid steer—to safely remove large trees, dangerous limbs, and debris near houses, fences, and power lines. Their approach handles tricky, tight-access removals by carefully lowering sections or even zip-lining heavy limbs to prevent collateral damage to structures and landscaping. Cleanup is thorough and consistent, with debris hauled away, stumps ground, and disturbed areas returned to a neat condition; in some cases they even restore soil or seed to promote rapid recovery. Work with insurance is noted as smooth and supportive, with teams staying communicative and professional to help customers navigate the claim process. Overall, after storms and tornado events they demonstrate fast response, safe execution near critical infrastructure, and meticulous site restoration that reassures Knoxville homeowners.
Available around the clock for dangerous situations - a tree on your roof, a limb blocking your driveway, or a trunk threatening to fall. Day or night.
Emergency responses after storms in Knoxville show strong and rapid capability. Reviews frequently highlight same-day or next-day mobilization, with Matt coming out within a day of contact and crews arriving promptly to start work. The team brings crane and bucket truck support to safely remove trees that threaten roofs, power lines, or nearby structures, often completing the job in a few hours and leaving the site spotless. In cases where a tree fell on a house or blocked driveways, responses have been documented within 24 hours and, when needed, coordinated closely with insurance to manage debris and repairs. However, there is at least one report noting a delay or lack of callback despite the emergency tag, indicating the 24-hour promise isn’t universal.
Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.
Rapid response characterizes the Knoxville operation. Quotes are provided quickly—often the same day—and scheduling can be set within days, with customers noting fast turnarounds from first contact to work start. In urgent storm situations, Hancock mobilizes fast: a representative can be on site within hours to assess, and crews with a crane and bucket truck commonly begin work the next morning. A notable example saw Matt on site at 10 AM after an 8 AM call, with the crew arriving by noon to begin removing a large tree. Cleanup is thorough and rapid, and crews coordinate smoothly so work near homes, driveways, or power lines progresses quickly with minimal disruption.
Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.
In the Knoxville area, near-structure work is routinely handled with cranes and bucket trucks to remove or prune trees that sit close to homes, driveways, fences, and power lines. Crews plan and execute controlled drops and limb removals to avoid damage to roofs, siding, windows, and underground utilities, even in tight spaces. Techniques like precise cutting and sometimes zip-lining heavy sections allow safe work near structures without disturbing nearby buildings or landscaping. Cleanup is thorough, with debris hauled away and surrounding vegetation protected. Overall, customers repeatedly note safe, efficient, and professional execution when trees threaten nearby structures, reflecting a strong near-structure capability.
Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.
Handling large trees is Hancock Tree Service's hallmark, and in the Knoxville, TN area they regularly remove towering specimens—up to about 85–90 feet, including a 106-year-old, 32-inch red oak near homes, fences, and power lines—using cranes and bucket trucks. Clients consistently note the crews work like a well-coordinated team, executing precise drops near structures with safety and care for nearby vegetation. They bring a full toolkit—crane, bucket truck, stump grinder, chipper, skid steer—and can maneuver around houses and utilities to reach the most challenging large-tree scenarios. In storms and emergencies, they respond quickly, bringing the right equipment to clear hazards and remove large trees near roofs, driveways, and power lines. Cleanup is thorough—stumps ground, debris hauled away, and the site returned to a neat condition, with attention to protecting surrounding property.
Specialists in the safe removal of dead, dying, or diseased trees. Dead trees are unpredictable - experience and caution matter.
Two dead or dying trees are commonly removed in a single Knoxville job, with nearby limbs often topped to reduce risk and protect structures. For trees near houses or power lines, they bring in a crane or bucket truck to drop sections safely and haul away debris. A certified arborist guides the process, providing prompt quotes and clear options, while the crew works together like a well‑oiled machine. Cleanup and site protection are prioritized, with careful debris removal, protection of nearby vegetation, and thorough finishing touches to leave the area neat and, in many cases, reseeded or restored.
Experienced with the pruning, shaping, and care of fruit-bearing trees. The right cuts at the right time keep trees productive and healthy season after season.
Pear trees and other fruit-bearing varieties are routinely addressed by Hancock Tree Service in Knoxville. Customers consistently report precise trimming and careful shaping of pear trees (including multiple reviews noting trimming four pear trees and improving Bradford pear trees) without compromising health or natural form. They’re able to work around tight spaces and near structures, often deploying bucket trucks or cranes to minimize risk to roofs, fences, and utilities, while maintaining a clean site. The feedback highlights responsive arborists, fair pricing, and thorough cleanup after fruit-tree work, underscoring reliable, professional care for fruit-bearing trees in residential Knoxville settings. Overall, Hancock demonstrates strong capability in fruit-tree assessment, pruning, and maintenance as part of comprehensive tree services in the area.
Carries proper liability and workers' compensation insurance. If something goes wrong on your property, you're protected.
Insured and bonded crews are a consistent capability, enabling safe crane-assisted removals and bucket-truck work even near structures and power lines in Knoxville, TN. Customers repeatedly note that Hancock protects nearby vegetation and leaves the job site clean after completion. They also report smooth coordination with insurance companies, including examples where Hancock facilitated easier claim processes after storms. This insured capability, along with strong safety practices and reliable cleanup, underpins the dependable service Knoxville homeowners rely on.
Employs one or more ISA-certified arborists - credentialed professionals who've passed rigorous testing in tree care science and best practices.
ISA-certified arborist expertise underpins Hancock Tree Service’s Knoxville-area work, with Matt Posey frequently on-site to assess trees, discuss options, and map out a detailed plan before any work begins. Customer feedback consistently highlights safe, near-structure removals using cranes and bucket trucks, with precise coordination to protect homes and power lines and thorough cleanup when the job is finished. The arborist-led approach is evident in clear estimates, thoughtful recommendations, and job plans that emphasize tree health as well as removal, rather than simply selling a service. In practice, this translates to targeted pruning, thinning, and dead-wood removal alongside removals, as Knoxville clients note pruning Bradford pears, shaping canopies, and discussing care with informed professionals.
Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.
Affordable pricing is a hallmark of Hancock Tree Service, with customers noting fair, competitive quotes that fit within homeowners’ budgets for large removals near structures. The pattern shows final costs that match the initial quote, and several reviews emphasize there are no surprise upsells. In Knoxville and the surrounding area, many clients compare Hancock favorably to other bidders on price while still receiving quick scheduling and professional work. Even emergency and storm-removal jobs are handled at a cost that many homeowners perceive as affordable for the level of equipment and expertise involved.