First Choice Lawn & Tree Service in Knoxville

First Choice Lawn & Tree Service

(865) 934-7766 knoxvilletreebusiness.com

5607 Washington Pike, Knoxville, Tennessee 37918

Equipment and Capabilities: Stump Grinder

Emergency and Storm: Storm Cleanup, Quick Response

Tree Services: Works Near Structures, Large Trees, Dead Tree Experience

Credentials and Trust: Long Established

Customer Experience: Affordable

First Choice Tree Service is Knoxville’s most trusted tree removal expert for over a decade! We offer professional tree care services from tree trimming and pruning to full tree removal, all at affordable prices! Our friendly owners and staff are always happy to talk about your trees and provide cohesive solutions to any and all of your tree service & removal needs.

4.8 from 348 reviews

5 stars
319
4 stars
16
3 stars
3
2 stars
3
1 stars
7

Pros

  • First Choice Tree Service cuts down trees and leaves no mess.
  • They are professional and their team does a great job at a fair price.
  • They consistently arrive on time and clean up thoroughly.
  • The crew is true professionals and delivers excellent work.
  • They provide prompt, friendly, and responsive customer service.
  • Their estimates are timely and pricing is fair.
  • They come highly recommended by satisfied customers.
  • They handle big, challenging removals safely with careful cleanup.
  • They go above and beyond to ensure customer satisfaction.
  • The work quality is top-notch and the cleanup is thorough.

Cons

Based on reviews representing only 4% of total ratings

  • The reviewer described a no-call, no-show for the scheduled appointment.
  • The cleanup after the job was described as a little off.
  • They damaged two trees during the removal.

Review Overview

First Choice Lawn & Tree Service in Knoxville, Tennessee is best suited for residential properties with significant tree work where safety, precision, and a thorough cleanup are non-negotiable. Property owners facing large removals, multiple trees, or tasks that must be accomplished without disturbing delicate landscaping will find this outfit especially capable. The service excels when the project involves proximity to a house, fences, or power lines, and when urgency matters, emergency storms, imminent hazards, or tight timelines, because their crew tends to mobilize quickly and execute with efficiency. Budget-conscious homeowners will also appreciate the consistently competitive pricing demonstrated across numerous projects, from single-tree removals to multi-tree clears.

In terms of scope, First Choice handles the full spectrum of tree work with confidence. They cut down large trees, prune and trim canopies, and grind stumps; they clear overgrowth and brush; and they routinely work in constrained spaces, hillside locations, and cramped yards. The reviews repeatedly highlight their ability to bring down trees in tight corners or near structures without collateral damage, often performing complex cuts to keep lines of sight and buildings safe. Several customers note that even demanding jobs, like trees perched near a fence, leaning toward a house, or nestled beside power lines, are completed with a level of control that makes the outcome feel almost surgical. When multiple trees are involved, the crew often works methodically in teams, delivering substantial progress in a single day.

Safety and cleanup standards stand out as a defining feature of First Choice’s service. The company consistently appears as a reference point for leaving properties in better condition than found, no lingering debris, neat stacks of cut limbs, and minimal disruption to plantings or lawns. The crews are described as careful with equipment, mindful of the garden and fences, and adept at choosing drop paths that protect valuable plantings. Time and again the cleanup earns five-star remarks: debris removed, sawdust swept, and stoops and driveways left spotless. On towering removals or works near structures, customers report precise drops and heavy emphasis on reestablishing a safe, tidy site. A few reviews acknowledge occasional hiccups, missed communication, scheduling slips, or a need for a follow-up visit, but the pattern shows rapid remediation: the company makes fixes, honors quotes, and completes stump grinding or repairs as promised. That willingness to address post-job concerns reinforces confidence in their safety culture and responsibility to property owners.

Pricing and quotes are typically a strong selling point, though a cautious reader will note the importance of crystal-clear scope. First Choice is frequently praised for fair, competitive pricing and transparent bidding, often beating other estimates while delivering robust scope, cleanup, and service. Photographic estimates and clear written briefs appear in several experiences, helping homeowners understand exactly what is included, cut, drop, haul, stump grinding, and cleanup. The recurring lesson is to lock in a detailed contract: what trees are to be removed or pruned, whether stump grinding is included, and what level of debris removal is guaranteed. A few reviews recount price changes or scheduling adjustments, underscoring the need to document every detail in the quote and to confirm their arrival window so no money or time is wasted. Overall, the pricing signal is favorable for those seeking value in exchange for reliable workmanship.

Reliability and communication are the other pillars that shape the decision to hire. The office side, especially staff members who manage scheduling, estimates, and updates, receives ample praise for responsiveness, clarity, and courtesy. Many customers feel they are treated as partners in the process, with timely notifications about arrivals and progress, and with crews that communicate what will happen and what they will need from the property. That said, there are occasional complaints about missed start times or less-than-perfect updates. The prudent approach is to confirm the appointment, request a foreman contact for the day, and insist on status updates if weather or access issues arise. When the team is aligned, the work unfolds quickly and smoothly, with a palpable sense of coordination on the ground and a culture of accountability in the office.

The bottom-line verdict is clear for Knoxville property owners weighing tree-service options. First Choice Lawn & Tree Service is a confident default for most residential jobs that require strength, safety, and a polished finish. For near-house removals, trimming near power lines, hillside pruning, or urgent storm-related clearance, they often outperform the competition in both tempo and outcome. Budget-minded homeowners will find their quotes compelling, provided the job scope is laid out in writing and all post-work cleanup and stump work are included in the contract. The company’s demonstrated ability to protect turf and ornamentals during heavy work, along with a track record of thorough cleanup and respectful, professional crews, makes it a practical, candid recommendation. When in doubt, treat the estimate as a plan: confirm scope, demand written terms, and expect a clean, safe, and efficient finish that will leave the property as unscathed as a well-tended yard can be.

Equipment and Capabilities

Stump Grinder

Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.

Stump grinding is a clearly integrated capability that often follows tree removal to finish the job. Customers report the stump grinder can arrive quickly, frequently the very next day, and complete grinding efficiently. The work is thorough, with stumps ground down below grade when requested. Cleanups are consistently emphasized, with crews removing grindings and leaving the area neat and debris-free. Pricing for stump work is repeatedly described as fair or reasonable, making the service a dependable, affordable part of the overall tree-care package.

Emergency and Storm

Storm Cleanup

Ready to respond after high winds, ice storms, or heavy snow bring trees and limbs down across your property.

Storm cleanup is a core capability, with crews quickly assessing hazards and removing fallen or leaning trees after ice storms or strong winds. In urgent storm scenarios, customers report fast, same-week or next-day service to remove dangerous trees and clear debris, keeping disruption to a minimum. They can perform surgical removals in tight spots—such as between two houses, near power lines, or beside a garage—without causing damage to the surrounding structures or landscape. Cleanup is thorough, with debris hauled away, yards left neat, and stump grinding completed promptly when needed. Office staff and crew are noted for professional, responsive communication and courteous service, helping to coordinate rapid scheduling and keep customers informed through the process.

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Rapid response is a hallmark of First Choice Lawn & Tree Service, with inquiries answered quickly, quotes delivered promptly, and scheduling arranged fast in the Knoxville area. In urgent storm or ice-event situations, customers consistently note same-week service and rapid movement from estimate to removal. On-site, crews arrive on time, work efficiently, and leave the area clean, even after large or complex removals. They frequently operate near structures, fences, or power lines with careful technique to avoid damage, earning praise for safe handling and minimal disruption. Overall, the pattern of quick replies, timely scheduling, and fast, tidy work makes them a dependable quick-response option for tree needs in Knoxville.

Tree Services

Works Near Structures

Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.

Near-structure work is a cornerstone of their Knoxville service, with crews regularly removing or pruning trees and limbs that sit right beside homes, fences, roofs, and even power lines. They perform precise cuts and controlled lowers in tight yards, often navigating around skylights, gutters, and other obstacles without damaging the structures. The team’s safety-focused approach and professional demeanor help manage high-risk jobs near buildings, and cleanup after such work is consistently thorough. Scheduling and communication remain reliable, ensuring work near sensitive structures is completed efficiently and neatly in the Knoxville area.

Large Trees

Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.

Handling large trees is a core strength, with crews removing 100+ foot oaks and other big specimens even when they sit close to houses, fences, or other structures. They regularly work in tight, high‑risk scenarios such as between two houses, near power lines, and on hillsides, delivering precise drops that protect surrounding property. Cleanup is consistently thorough, with yards left cleaner than before and debris removed promptly. Stump grinding is included and performed quickly, sometimes the day after removal, to finish the job cleanly. Across Knoxville and East Tennessee, they are praised for fair pricing, quick responses, and reliable scheduling, making them a trusted option for big‑tree removals.

Dead Tree Experience

Specialists in the safe removal of dead, dying, or diseased trees. Dead trees are unpredictable - experience and caution matter.

The team excels at dead_tree removal, handling large, diseased, or dying specimens even when they sit close to structures, fences, or power lines. Clients repeatedly describe precise removals, safe rigging around houses or utilities, and professional crews that communicate well and keep disruption to a minimum. Cleanup is consistently thorough, with debris removed and driveways and lawns left clean; stump grinding is completed promptly after removal. Their Knoxville-area service and responsive scheduling make them a go-to for urgent dead-tree scenarios, including storm-related removals. Overall, the pattern is professional expertise, careful attention to safety, and fair pricing in handling dead trees.

Credentials and Trust

Long Established

A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.

A long-established presence in the Knoxville area is demonstrated by more than a decade of tree care work that consistently earns client trust. Customer feedback patterns show a durable capability to handle large, hazardous removals near structures and power lines with precise, safe operations and thorough cleanup. The team repeatedly delivers on-time service, clear quotes, fair pricing, and responsive communication, leading to numerous repeat engagements across projects of varying scope. Even in storm or urgent situations, the company mobilizes quickly and completes complex jobs with minimal disruption, underscoring an enduring track record in this market.

Customer Experience

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable pricing powers their ability to handle a full range of tree work, from trimming and pruning to complete removals and stump grinding, without compromising quality. In Knoxville, customers consistently note fair quotes, affordable rates, and prices that compare very favorably with other bids. The value is enhanced by swift estimates, on-time crews, and thorough cleanup, which helps clients get more done for their money. Even complex jobs near structures or power lines are completed with careful, professional work at prices that many describe as competitive or the best in the area.