Better Tree Services in Conway

Better Tree Services

(843) 630-2809 www.bettertreeservices.com

1028 Manor Ln lot 90, Conway, South Carolina 29526

Equipment and Capabilities: Stump Grinder

Tree Services: Large Trees, Dead Tree Experience, Works Near Structures

Credentials and Trust: Long Established, Insured, Licensed, Family Owned

Customer Experience: Affordable

A Full Service Tree Company, that provides tree trimming and removals, stump grinding, in and around Myrtle Beach, and throughout most of all Horry County including Conway, Loris, Longs, Longs, Aynor, Socastee, Carolina Forest, and Murrells Inlet! We are Licensed and insured for over 40 years. The team of Better Tree Services consist of skilled and trained professionals who are experts in our field. We use the latest equipment and techniques to provide efficient and effective tree services with low impact on our customers' property.

4.9 from 153 reviews

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Pros

  • They did a great job removing trees and trimming; efficient, well priced, and friendly.
  • They were on time and completely professional throughout the process.
  • They ground stumps and left the yard looking smooth and amazing afterward.
  • They did a GREAT job and cleaned up nicely; you could hardly tell the trees were there.
  • They provide fair estimates, great pricing, and excellent service; we would use them again.
  • Robert and Nancy are very professional, prompt, and a pleasure to deal with; highly recommend.
  • They go above and beyond to leave the property looking beautiful and to restore views.
  • Their cleanup is thorough; the yard looks better after the job.
  • They handled dangerous removals safely and without incident.
  • They are honest, reliable, and provide outstanding customer service.

Cons

Based on reviews representing only 1% of total ratings

  • The reviewer had an unpleasant experience with the owner-operator, describing him as belligerent and leaving the job unfinished, calling it a very expensive mistake.
  • Another reviewer warned others not to deal with the company, describing the customer service as horrendous and the owner as uncooperative.
  • A third reviewer claimed the owner refused to honor contracted pruning and walked off like a child, forcing them to hire someone else.

Review Overview

Better Tree Services in Conway, SC is best suited for homeowners and small to mid-size commercial properties facing high-stakes tree work. For properties with multiple trees, leaners, or roots encroaching on structures and utilities, this outfit consistently handles dangerous removals, heavy pruning, and stump work with a practical, no-nonsense approach. The service fits mid-range budgets that value thorough cleanup and reliable scheduling, and it excels when urgency is a factor, same-day or next-day quotes and prompt turnarounds are common. For a property with a mix of dangerous removals, overgrowth, and maintenance trimming, Better Tree Services is the obvious choice; for clients chasing ultra-high-end, concierge-grade arborist service, this crew still hits a very solid middle ground with transparent pricing and dependable results.

Safety and cleanup standards are the hidden core of this company’s reputation. In the field, they consistently demonstrate a disciplined, safety-forward operation: trees are removed without collateral damage to houses, roofs, or landscaping, even when the tree is perched precariously over a home or nestled among garden beds. Reviews repeatedly note clean cut lines, careful work around obstructions, and a minimal post-job mess, often the yard looks better than before, with grass left intact and no scorch marks or scrapes on surrounding plants. The crew’s ability to coordinate tasks near obstacles, fences, lighting, driveways, and even busy public spaces, underscores a specialization in risk management that matters more in arboriculture than most home services. That said, a rare negative review cautions that customer experience can hinge on management style; the takeaway is clear: secure a written scope, confirm expectations, and request a specific cleanup standard to avoid miscommunication.

Cleanup is where Better Tree Services often outshines the competition. Time and again, customers report lopping branches, grinding stumps, and restoring turf to near-pristine condition, sometimes with thoughtful extras like replanting near the base or blowing and raking suffused leaf litter until the yard looks untouched. The consistency of cleanup is reinforced by comments about leaving no trace of the operation, or at least leaving the site “neater than before.” Even when the job requires delicate work around shrubs or finished landscaping, the team tends to go the extra mile to protect surrounding plantings and to re-establish a tidy, inviting space. This emphasis on post-job orderliness translates into less stress for owners who need quick access to outdoor spaces, kids or pets returning to play, or clients who maintain meticulous landscapes.

The company’s work quality and scope prove exceptionally versatile. Reviews highlight the capacity to tackle large live oaks, storm-damaged trees, and complicated root systems with confidence. Jobs range from trimming limbs hanging over roofs to removing hazardous pines, felling trees in tight residential lots, and grinding stubborn stumps adjacent to walkways. The team’s approach is practical and purpose-driven: they shorten the time from quote to execution, bring appropriate equipment, and complete tasks with minimal disruption to surrounding structures. They handle projects on commercial properties and public spaces as well, offices, post offices, churches, and community areas, while maintaining a focus on safety and precision. The consistency of performance across such varied scenarios marks Better Tree Services as a reliable operator capable of delivering predictable outcomes.

Value and reliability emerge as defining strengths in most client experiences. Quotes are frequently described as fair or very reasonable, with many customers noting that the final bill matched or came in under the original estimate. The business appears to operate with integrity, owners Robert and Nancy are repeatedly described as responsive, professional, and hands-on, with long-standing involvement that signals stability (the staff often comprises a tight-knit crew who perform the work themselves). Insurance documentation is commonly provided promptly as part of the proposal, reflecting a professional standard that many buyers demand. Repeat business is common: rental properties, churches, and long-time homeowners repeatedly return, and neighbors often refer friends after witnessing a clean, well-priced job. Overall, Better Tree Services delivers dependable service value, a cornerstone for decision-making when selecting a contractor in this field.

The verdict for a buyer is clear, with one important caveat. For most property types, residential homes with risk trees, rental properties, or light commercial sites, the combination of aggressive safety practices, meticulous cleanup, multi-tree capability, and fair pricing makes Better Tree Services a top pick. Prospective clients should still verify a few details before committing: insist on a written scope of work and a signed contract, request proof of insurance and licensing, and confirm whether stump grinding and root work are included in the quoted price. If a job involves tight spaces, critical landscaping, or special considerations like protecting a pool or garden beds, request explicit assurances about cleanup standards and any guarantees on replanting or lawn recovery. In practice, when safety, speed, and value matter, Better Tree Services often provides an unbeatable blend of practical arborist know-how and courteous, professional service that homeowners can rely on in Conway.

Equipment and Capabilities

Stump Grinder

Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.

Stump grinding is a core capability, delivering ground-down stumps that leave the area smooth and ready for lawn or plantings. They routinely tackle stubborn root systems, including oaks with complex root networks, ensuring the stump and roots are removed and the ground leveled. Cleanup is highlighted in multiple jobs, with crews raking, leveling the area, and leaving yards looking as if the stumps were never there. Customers report fair pricing and quick turnaround on stump work, with many noting affordability alongside solid workmanship. In Conway and surrounding areas, their stump grinding is performed with precision and care, aligning with their broader reputation for careful, professional service.

Tree Services

Large Trees

Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.

Large-tree work is a core strength of this Conway-area team, consistently handling mature pines and oaks that need removal or heavy pruning near houses, roofs, and other structures. They expertly address challenging root systems and stumps, offering stump grinding and root work that stabilizes the landscape and returns space quickly. Feedback shows precise work in tight residential lots and near landscaping, with minimal disruption to surrounding plants and property. The crews demonstrate speed and reliability—often showing up on short notice, working efficiently, and delivering thorough cleanup that makes yards look as if the trees were never there. Clients repeatedly note fair pricing, professional conduct, and a careful, safety-conscious approach when removing large trees.

Dead Tree Experience

Specialists in the safe removal of dead, dying, or diseased trees. Dead trees are unpredictable - experience and caution matter.

Dead-tree removal and dangerous limb work is a core capability, with crews able to take down dead or unstable trees, including those leaning over homes, with careful planning and safe execution. In Conway and across the Myrtle Beach area within Horry County, customers report on-time arrivals, professional crews, and meticulous cleanup that protects landscaping, even dodging shrubs and other features during removal. Stump grinding is routinely bundled with dead-tree work, with many clients noting clean, level ground after removal. The team is portrayed as experienced and trustworthy, a family-owned operation with decades of local practice, led by Robert and Nancy.

Works Near Structures

Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.

The near-structure capability is a core strength, with crews routinely trimming and removing limbs that threaten houses, roofs, and driveways in Conway and throughout Horry County, including Myrtle Beach, Loris, Longs, Aynor, and Socastee. They approach trees leaning toward homes with careful pruning and selective removal, preserving healthy growth while eliminating risk to the structure. Clients consistently note punctual, professional crews and thorough cleanup that leaves the yard looking as if the trees were never there, often with no damage to plants or surfaces. Even when access requires working near fences or pools, they avoid collateral damage and ensure a complete cleanup.

Credentials and Trust

Long Established

A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.

Long established, this Conway-based, family-owned tree service has operated for over 40 years across Myrtle Beach and most of Horry County, including Conway. Feedback patterns show customers consistently experience punctual arrival and professional, courteous service from Robert, Nancy, and their crew. They demonstrate broad capability—from trimming and removing large trees to stump grinding and root work—while leaving properties clean and largely undisturbed. Pricing is repeatedly described as fair and affordable, with a focus on value and no hidden charges. This combination of longevity, family ownership, safety, and consistent performance—able to handle routine care as well as storm-related removals—keeps Conway residents turning to this service.

Insured

Carries proper liability and workers' compensation insurance. If something goes wrong on your property, you're protected.

Insurance documentation and safety-minded practice appear clearly in client feedback. Customers consistently note that proof of insurance is provided with quotes, often emailed upfront, before any work begins. They describe risk-averse, professional removals near homes with meticulous cleanup and minimal disruption across Conway and the broader Horry County area. With over 40 years of licensed and insured operation, this pattern reflects a long-standing commitment to reliable, risk-managed tree work. Overall, the insured capability contributes to trusted, fair-priced service for Conway, Myrtle Beach, and surrounding communities.

Licensed

Holds all required state and local licenses to operate legally as a tree service. A basic but important box to check before hiring.

Licensed and insured for more than 40 years, they provide insurance documentation up front as part of quotes, reflecting a strong compliance posture. Customers describe safe, incident-free handling of high-risk removals—such as trees leaning over houses and near roofs—demonstrating dependable licensed capability in challenging site conditions. The licensed scope is evident in their full suite of services (trimming, removals, stump grinding) delivered on time with thorough cleanup that leaves yards looking tidy. In Conway and across Horry County, the family-owned husband-and-wife team earns repeat business through fair pricing, prompt responses, and professional, safety-conscious workmanship.

Family Owned

A business built and run by family, often passed down or grown from the ground up. Personal accountability and pride in every job.

Family ownership shines through in every job at Better Tree Services. Robert and Nancy, a husband-and-wife team, frequently lead on-site, guiding crews and personally ensuring work aligns with what customers request. Feedback patterns show they arrive on time, perform careful work around homes and structures, and leave yards spotless—often cleaning up, raking, and even replanting plants after stump grinding or tree removal. The personal, neighborly approach—clear communication, fair pricing, and genuine care for property—wins repeat business and referrals, with many customers saying they will hire them again and recommend the company to others. With more than 40 years in business in Conway and the wider Myrtle Beach area, the family-owned operation brings enduring reliability and pride in doing the job right.

Customer Experience

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable pricing underpins a wide range of services, from trimming overgrown limbs to removing hazardous trees and stump grinding. Clients consistently report fair, transparent estimates and prices that are lower than competitors, with quotes honored and no hidden charges. The service is praised for being prompt and reliable—on-time arrivals, quick responses, and efficient work. Cleanup is repeatedly highlighted, with yards left tidy, debris cleared, and no lingering mess. In Conway and the surrounding Horry County communities, this combination—affordable pricing, clear communication, prompt service, and thorough cleanup—makes Better Tree Services a trusted choice for tree trimming, removals, stump grinding, and root work.