MowTown Outdoors in Broken Arrow

MowTown Outdoors

(918) 346-4721 mowtownoutdoors.com

8800 S Fawnwood Ct Suite 102, Broken Arrow, Oklahoma 74011

Credentials and Trust: Family Owned, Long Established

Emergency and Storm: Quick Response

Customer Experience: Affordable

MowTown Outdoors our ethos is BEAUTIFUL LAWNS | HEALTHY RELATIONSHIPS. We are locally and family owned business right here in Tulsa, Oklahoma. We have both Residential and Commercial clients we service with Lawn Mowing, Weed Control & Fertilization, Landscaping, Landscape Lighting, Seasonal Bed Maintenance, Leaf Management, Tree & Shrub Trimming, Pest Control, Aeration & Overseeding, Holiday Lighting & Snow and Ice Removal. For over 21 years we have been offering Outdoor Solutions to Tulsa and surrounding communities. The last call for help outside you will have to make!!!

4.7 from 63 reviews

5 stars
58
4 stars
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Pros

  • They deliver 10/10 service every time.
  • They are a best-in-class company with excellent customer service.
  • Their crews work hard and leave landscaping looking great.
  • They provide valuable help to parks and communities with wonderful workmanship.
  • They are very professional and offer great customer service.
  • Shelly represents the company well and genuinely cares for clients.
  • Chad and Gabe are amazing to work with; their crews are outstanding.
  • They are easy to work with and ensure clear instructions on service.
  • They design beautiful flower beds and select perfect trees and shrubs.
  • They respond quickly to requests and keep properties looking their best.

Cons

Based on reviews representing only 6% of total ratings

  • The company failed to fulfill scheduled times and had multiple no-shows.
  • They routed calls to a third-party (ClarkMongo) who appeared not to be affiliated with the company.
  • New customers experienced no-shows and unreliable service, described as undependable.

Review Overview

MowTown Outdoors is best suited for Broken Arrow and greater Tulsa-area property owners who want a reliable, full-service lawn and landscape partner rather than a one-trick arborist. The company excels for homeowners with medium to large lots that require ongoing maintenance, bed refreshing, plantings, and occasional design input, plus projects like patio extensions or plant-through plans that hinge on coordination and a clear, on-schedule sequence. For urgent, strictly tree-focused emergencies or complex, high-safety pruning/removal, this contractor can handle the work, but the safest choice is to pair them with a credentialed arborist or demand a tightly written scope and timeline. In short: a strong fit for established homes with evolving landscaping needs, a willingness to invest in thoughtful design and steady maintenance, and a budget that accommodates multi-part projects rather than a single, low-commitment service.

Safety and cleanup standards matter above most other home-services, and this one thread runs through the mixed experiences. On the positive side, the crew is repeatedly described as professional, hard-working, and capable of translating a plan into a tangible transformation. Clients witness clear design input from Chad Walker, overseen projects that stayed on budget and on schedule, and a level of care that makes beds and plantings look polished. When the team is aligned with a competent supervisor or coordinator, often Shelly, the execution feels cohesive: communication leads to crews understanding where to work, how to shape plant selections, and how to implement a plan with noticeable attention to detail. Yet the safety-first standard in tree work requires more explicit, formalized assurances. Several reviews recount damage or breakdowns in systems (for example, irrigation levers or sprinklers misconnected or left in disrepair) and inconsistent post-service follow-up. This suggests a pragmatic caution: while pruning and cleanup are competently handled, any work that touches critical infrastructure or involves high-safety stakes should be backed by documented procedures, verifiable insurance, and a clearly defined cleanup checklist.

Communication and reliability present a clear split in customer experiences. Some clients report the rhythm of a dependable, responsive team that shows up when promised, actively visits the property to confirm the service scope, and delivers a finished product that exceeds expectations. Others describe sticking points: appointment no-shows, delayed responses, or refunds not processed as promised. The contrast is not just about personalities but about process discipline. The most favorable narratives hinge on direct, steady contact with Shelly and a willingness to re-engage after a rough patch; these clients eventually feel valued and kept in the loop. The risk is real for time-sensitive work, especially when a job relies on a precise sequence (design, plant installation, bed refresh, spring cleanup). The prudent buyer treats scheduling as a contract item: insist on a named supervisor, a written timeline, and a single point of contact with authority to adjust and communicate changes.

Value is variable, but the signals point toward solid outcomes when the scope is well-defined. The strongest endorsements credit MowTown with imaginative landscaping ideas, on-budget execution, and a track record of improving curb appeal, whether for a private residence or a neighborhood project. They are also praised for responsive service and fair pricing on many jobs, including mowing, bed maintenance, and seasonal installations such as Christmas lighting. There is, however, a cautionary note from at least one reviewer who faced steep costs, perceived inefficiency, and repeated no-shows, paired with a damaged sprinkler that was not promptly resolved. The takeaway is clear: obtain a detailed, written scope and cost estimate up front, and insist on a fixed price or a clearly defined hourly estimate with milestones. In practice, this translates into getting a precise plan for what is included (design, plant selections, bed cleanup, irrigation checks) and a predictable billing structure.

For decision-making around tree trimming or removal, the advisory stance is pragmatic. MowTown Outdoors should be considered a strong generalist for lawn care and landscape enhancement, with the ability to handle pruning, dead-branch removal, and related backyard improvements. Yet the scope should be validated against the expertise of a certified arborist for any substantial tree work, or when the job involves significant safety risk (crowded canopies, near structures, or power lines). Verify that the team has current liability and workers’ compensation insurance, and request a written safety plan, including PPE, equipment standards, chip disposal, and containment zones. If the project involves elevated pruning or potential tree removal, demand a staged approach: first, a plan from Chad or a designated supervisor; then, a written safety and cleanup protocol; and finally, a post-work inspection to confirm damage-free irrigation lines or other sensitive infrastructure.

The bottom-line verdict positions MowTown Outdoors as a capable, locally rooted partner for property owners who want reliable lawn care, thoughtful landscaping, and project oversight across multiple outdoor disciplines. When the relationship is anchored by a dedicated contact, explicit scopes, and transparent scheduling, the company delivers outcomes that beautify yards, enhance curb appeal, and provide lasting value. For consumers with a strict deadline, a primary concern about consistency, or a job that hinges on tree-specific expertise and high safety standards, it is wise to complement MowTown with a credentialed arborist or insist on a robust collaboration plan. In Broken Arrow and the surrounding Tulsa area, the choice should favor MowTown for ongoing maintenance and landscape-integration projects, while keeping expectations grounded about appointment reliability and the need for precise, written protocols for any tree-related work. The result is a well-managed outdoor transformation where design intent, practical execution, and responsible cleanup converge into a lasting improvement that aligns with budget and timeline objectives.

Credentials and Trust

Family Owned

A business built and run by family, often passed down or grown from the ground up. Personal accountability and pride in every job.

As a family-owned business with over 21 years serving Tulsa and surrounding communities, MowTown Outdoors demonstrates a hands-on, client-focused approach rooted in local leadership. Customers frequently describe in-person property visits, design guidance by Chad, and direct client care from Shelly, signaling ongoing personal involvement from a family-led team. The work is often delivered on-budget and on-time with thorough mowing, landscaping, and maintenance, underscoring reliability and long-term commitments. Quick responses and clear communication are common themes, though a small number of reviews note scheduling gaps; when issues arise, there is a pattern of addressing concerns and striving to restore relationships. Their Tulsa-area presence, including work for Tulsa Parks and neighborhood projects, illustrates a community-focused, locally trusted provider.

Long Established

A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.

With over 21 years serving Tulsa and surrounding communities, MowTown Outdoors has developed a long-established capability in creating and maintaining beautiful outdoor spaces. Locally owned and family-run, they offer a comprehensive suite of services—lawn mowing, weed control and fertilization, landscaping, landscape lighting, seasonal bed maintenance, leaf management, tree and shrub trimming, pest control, aeration and overseeding, and holiday lighting and snow removal—demonstrating depth and versatility. Their work spans residential properties and commercial accounts, including public spaces like Tulsa Parks, where crews transform overgrown beds into clean, manageable landscapes. The trajectory of client feedback highlights professionalism, responsive service, and consistent performance—along with on-budget, on-time deliverables—that signal mature execution built over many years. While there are occasional scheduling hiccups noted by some clients, positive reports about leadership and team reliability, such as Shelly handling client care and Chad or Gabe delivering solid results, show ongoing improvement and a commitment to long-term relationships.

Emergency and Storm

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Quick response is a prominent pattern in feedback, with clients noting rapid replies to inquiries and urgent requests. Shelly is singled out for promptly returning calls and guiding clients, helping schedule services and resolve issues quickly. On-site teams led by Chad or Gabe are praised for arriving promptly, listening to instructions, and moving projects forward without unnecessary delays. Customers also report that staff often visit properties in person to confirm details and ensure crews know exactly what to do, which keeps work on track. While there are some reports of missed appointments, the overall pattern shows fast, proactive communication and coordinated service for both residential and commercial needs in the Tulsa area around Broken Arrow.

Customer Experience

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable, comprehensive outdoor maintenance is a core capability, spanning mowing, weed control and fertilization, landscaping, landscape lighting, seasonal bed maintenance, leaf management, tree and shrub trimming, pest control, aeration and overseeding, plus holiday lighting and snow/ice removal in Broken Arrow and the Tulsa metro. Based in Broken Arrow, they serve both residential and commercial clients across Tulsa and surrounding communities, delivering on-budget and on-time results. Feedback highlights affordable pricing, quick response times, and professional service that consistently enhances curb appeal, with crews noted for efficiency and quality. Even as some customers report scheduling challenges, the overall pattern shows value-driven pricing and dependable work that keeps lawns and landscapes well-maintained year-round.