MA Souders in Orient

MA Souders

(614) 875-3122 masouders.com

7910 Main St, Orient, Ohio 43146

Lawn Fertilization, Insect Control, Mosquito Control, Tree and Shrub Care, Seeding, Aeration

4.9 from 258 reviews

5 stars
236
4 stars
15
3 stars
3
2 stars
1
1 stars
3

Pros

  • MA Souders is widely regarded as the best lawn care company in Central Ohio.
  • They are professional, knowledgeable, and consistently deliver lush, green lawns.
  • Their customers report weed-free yards and noticeable improvements after treatments.
  • The company is praised for outstanding, responsive customer service and clear communication.
  • They show up on time and take care to protect outdoor furniture and gates.
  • Their pricing is competitive, with fair and straightforward payment options.
  • MA Souders' technicians are courteous, friendly, and highly skilled.
  • They effectively handle pest control, fertilization, and weed management.
  • They tailor services to customer needs and quickly address any issues.
  • The business is a trusted local, family-owned company with long-standing, loyal customers.

Cons

Based on reviews representing only 3% of total ratings

  • The company has gotten worse and offers very poor customer service.
  • The lawn worsened after treatment due to a lack of follow-up, and the service is described as very poor.
  • The driver promised to come out but never showed up, leaving issues unresolved.

Review Overview

MA Souders in Orient, Ohio is best suited for homeowners who want a long-term, high-value lawn care partner rather than a quick, low-cost fix. The company consistently earns praise from two audiences: single-family residences with one to several acres and HOA-style properties that require dependable scheduling and uniform results. Clients who prize steady, premium fertilization and weed control over bargain-price guarantees will find MA Souders’ approach aligns with their goals. For urgency, the firm shines in planned, ongoing care and in-season adjustments rather than one-off emergency treatments; it’s the kind of service that thrives when a yard needs year-after-year stewardship rather than a single “spray and pray” intervention.

Safety and cleanup standards are treated as non-negotiables, not optional add-ons. Several reviews underscore meticulous on-site behavior: technicians protect outdoor furniture and features during applications, and they are careful around dog enclosures, often closing gates to keep pets safe. Gate security isn’t just a courtesy; it’s a practical safeguard in neighborhoods where pets roam. Cleanup is evident in practice as well, one technician even blew leaves away before starting an application, illustrating attention to site cleanliness that reduces fire hazards, preserves aesthetics, and ensures the treatment isn’t undermined by debris. The company also communicates scheduling ahead of time, which supports safety planning around pets and children, and minimizes the risk of mistimed applications or disturbed routines.

Performance evidence across hundreds of reviews is remarkably consistent: lush, greener lawns with markedly fewer weeds, and in some cases dramatic turnarounds on properties that previously suffered from crabgrass, broadleaf weeds, or pest damage. Multiple homeowners report a “carpet-like” green result across large patches, while others note significant thistle or weed reductions after years of subpar service elsewhere. The recurring theme is not just stronger grass but healthier turf that resists outbreaks year after year. The company’s local expertise shows in long-running reliability, neighbors and real estate professionals alike attest that MA Souders truly understands Columbus-area grasses and pests, tailoring treatments to local conditions rather than applying a one-size-fits-all program.

Customer service and reliability are consistently cited as MA Souders’ core differentiators. The office staff are described as friendly, responsive, and easy to reach, with technicians who arrive on time and perform with professionalism. A distinctive hallmark is the owner’s hands-on involvement; in several reviews the owner personally visits or returns calls to address questions or concerns, a level of accountability uncommon among mid-sized lawn brands. Receipts detail exactly what was done and by whom, and the company often backs treatments with a policy to retreat those areas that fail to respond, sometimes at no additional charge. There is a rhythm to the relationship: predictable scheduling, transparent pricing, and proactive troubleshooting that keeps yards ahead of problems rather than chasing them.

Like any long-running service, MA Souders is not free from occasional critique. A small subset of reviews describe lapses in communication or gaps in follow-through, particularly when issues arise between treatments or with newer staff members. These instances are not the rule, but they illustrate an important caution: the strongest lawn companies still rely on consistent staffing and rigorous follow-up. Prospective buyers should confirm current technicians assigned to their property, request a clear plan for mid-season weed spurts or pest outbursts, and verify that retouch treatments are guaranteed within the agreed window. The takeaway is practical: MA Souders delivers exceptional value and results when expectations, especially around response time and follow-up, are set upfront and reinforced by ongoing contact.

In decision terms, the best fit is clear. MA Souders serves property owners who want a trusted, locally knowledgeable partner capable of managing ongoing fertility programs, weed control, pest mitigation, and occasional reseeding or lawn restoration across sizable residential lots. It’s ideal for homeowners who value accountability, predictable service, and mature, consistently excellent results over the cheapest possible price. Those managing HOA parcels or multi-acre sites will find the company’s combination of professional staffing, documentation, and owner accessibility particularly compelling. The risk, limited to a minority of service-disruption reports, can be mitigated by a brief pre-signing conversation to lock in preferred technicians, set expectations for communication cadence, and confirm the retreat policy and timing.

Actionable next steps for anyone deciding to hire MA Souders: request a current treatment calendar that maps out seasonal applications and any optional add-ons (grub control, mosquito or tick programs, reseeding after weed outbreaks). Ask for the specific technician(s) who will work your property and request a pre-treatment notice so pets and people can be kept off treated areas as needed. Confirm that gates will be closed after each visit, and that the team will protect landscaping features and outdoor furniture during applications. Finally, discuss guarantees and retreat policies so the plan includes clear contingencies if a weed or pest flare emerges between scheduled visits. With its proven track record, local knowledge, and unabashed commitment to safety, MA Souders remains a prudent, results-driven choice for discerning Ohio homeowners who expect their lawn to perform at a golf-course level year after year.