Complete Grounds Commercial Landscaping in Winston Salem

Complete Grounds Commercial Landscaping

(336) 530-5622 gocompletegrounds.com

3065 Cumbie Rd, Winston Salem, North Carolina 27107

Customer Experience: Affordable

Emergency and Storm: Quick Response

Complete Grounds Commercial Landscaping provides dependable landscape maintenance and installation for businesses throughout the Piedmont Triad. We help commercial properties stay safe, polished, and professional year-round with routine grounds care, mulching, weed control, tree trimming and removal, and seasonal snow and ice management. Our local team is known for clear communication, strong attention to detail, and reliable service. From office buildings to retail centers and multifamily properties, we take pride in maintaining landscapes that leave a great first impression.

4.8 from 51 reviews

5 stars
48
4 stars
0
3 stars
0
2 stars
0
1 stars
3

Pros

  • The owner has a strong work ethic and deep knowledge of landscaping, and the team consistently goes above and beyond.
  • The company is easy to work with and communicates very well.
  • The Complete Grounds team delivers great results and is top notch.
  • They are reliable, go above and beyond, and provide timely, informative communication.
  • They are attentive to detail, keep properties looking beautiful, and handle requests with urgency and care (Cody’s 110% service).
  • The staff are professional, knowledgeable, responsive, and go the extra mile to address concerns.
  • Jeremy, Drew, and Daniel are highly professional and dedicated to high-quality work.
  • Complete Grounds is a breath of fresh air in the multifamily and commercial landscapes, known for prompt service and quality.
  • The company is organized, courteous, and dependable.
  • Their work elevates curb appeal and consistently earns client recommendations.

Cons

Based on reviews representing only 6% of total ratings

  • They do not repair what they mess up.
  • After an initial period of decent work, the quality has declined and results are not satisfactory.
  • They use heavy, wide-tired mowers that leave ruts in the yards.

Review Overview

Complete Grounds Commercial Landscaping is best suited for commercial-property managers and multi-site operators in the Winston-Salem corridor who demand dependable, detail-driven landscape care and projects that span seasonal maintenance, capital improvements, and stormwater or pond-related needs. This firm excels with HOA and multifamily communities, office campuses, and larger retail centers where consistency matters as much as speed. Budget-wise, clients consistently note strong value for the level of service, indicating mid-to-upper budget ranges are a comfortable match when reliability, safety, and proactive management are priorities. Urgency is a hallmark: scheduling requests are handled promptly, proposals arrive the same day, and crews are available to mobilize quickly for time-sensitive tasks. In short, Complete Grounds is not a budget-only vendor; it’s a strategic partner for properties that cannot tolerate lapses in appearance or function.

Safety and cleanup standards stand out as a defining feature. The company operates with a safety-forward mindset, evidenced by feedback about uniformed, professional crews who treat safety as part of the job, not an afterthought. Cleanup is equally disciplined: crews leave sites orderly, weed through detail work, and perform final checks to ensure nothing is left behind that could pose a liability or disrupt a property’s curb appeal. Several reviews highlight crews that are careful around vehicles and pedestrians, and that finish with a thorough walk-through to confirm client satisfaction. This is not the type of landscaper that jogs away after a cut; Complete Grounds commits to post-job accountability, with on-site staff verifying that the customer is happy before departing. For properties where lives and traffic must be managed safely, apartment complexes, campuses, or commercial entrances, this emphasis on safety and thorough cleanup is not optional; it’s essential.

Quality, reliability, and long-term capability are the backbone of their service. The team earns praise for an eye for detail, consistent results, and a habit of exceeding expectations rather than merely meeting them. Accounts from property managers and facility leaders repeatedly emphasize professional execution, prompt communication, and a track record of completing work as promised. The leadership, especially figures like Daniel and Drew, consistently earns trust by staying engaged, providing clear scopes, and following through with accurate timelines and budgets. Clients note that proposals and plans unfold with clarity, that crews perform work thoroughly, and that the superior finish is evident in both hardscaping adjustments and refined plant selections. When a project requires coordination across multiple sites or a stormwater or pond component, Complete Grounds’ project-management discipline translates into fewer surprises and fewer callbacks.

The client experience reinforces the company’s practical edge. The team is described as responsive, personable, and solution-oriented, with multiple references to “going above and beyond” to address special requests. Communication is a recurring strength: timely updates, quick responses, and detailed explanations of what will happen and why. The company’s account managers cultivate continuity, clients often mention repeat business across years and multiple properties, with assurance that the same reliable team will show up as needed. This consistency matters in commercial settings where daytime operations, tenant considerations, and seasonal transitions require coordination and predictability. Testimonials also highlight the willingness to tailor services to climate and site-specific constraints, a sign of a mature, client-focused operation rather than a one-size-fits-all contractor.

Value and risk management are well aligned with the expectations of professional property management. The firm’s pricing is repeatedly described as competitive for the level of service rendered, with many clients noting that the quality justifies the cost and reduces the need for frequent rework. Beyond price, the risk reduction from their safety practices, meticulous cleanup, and disciplined scheduling translates into lower liability, less disruption, and a more compelling overall property experience. For managers weighing long-term contracts or multi-site portfolios, the ability to consolidate maintenance, irrigation, pond and stormwater, and seasonal plantings under one trusted partner is a meaningful dividend. The reviews collectively signal that Complete Grounds delivers on reliability, backed by a proven team and a management approach that minimizes downtime and maximizes consistency.

In sum, Complete Grounds Commercial Landscaping is the go-to choice for commercial properties and multi-site portfolios that prize dependable execution, meticulous safety standards, and proactive, communicative service. It is especially well-suited for properties with complex needs, including stormwater and pond components, seasonal transitions, and the coordination of crews across multiple sites, where a responsive partner with strong field leadership and a clear process can materially elevate curb appeal and operational efficiency. This is not the option for a budget-focused, hands-off approach; it is for property teams that require a professional, accountable landscape partner who can be trusted to follow through, adapt to evolving needs, and keep residents, tenants, and visitors safe and satisfied. Prospective clients should schedule a consult, request a same-day estimate, and ask for references on similar property types. Verify safety protocols, inquire about specific stormwater and irrigation capabilities, and expect a thorough walkthrough that aligns scope, schedule, and budget with real-world site conditions.

Customer Experience

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable pricing accompanies a full slate of commercial landscaping services, including routine grounds maintenance, mulching, weed control, tree trimming and removal, and seasonal snow and ice management. In Winston-Salem and the Piedmont Triad, customers highlight reliable performance and clear, proactive communication that helps projects stay on budget. They frequently note that work is thorough and completed on schedule while maintaining very good prices, delivering value for office buildings, retail centers, and multifamily properties. Overall, affordability does not come at the expense of quality, as the team’s attention to detail, responsiveness, and professional service are repeatedly highlighted across the region.

Emergency and Storm

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Fast, clear communication and rapid follow-up are consistent strengths, trusted across Winston-Salem and the broader Piedmont Triad. Clients frequently note timely updates and often receive proposals or answers the same day, with upfront information on what to expect and when. Several team members—Cody, Drew, Daniel, and Victoria—are repeatedly singled out for attentiveness, accessibility, and going above and beyond to ensure customer satisfaction. This quick-response capability underpins reliable year-round maintenance for commercial properties, from office campuses to retail centers and multifamily communities.