(980) 247-9964 www.groundsguys.com
Tree Services: Tree Planting, Large Trees, Works Near Structures
Credentials and Trust: Long Established, Licensed
Emergency and Storm: Quick Response
Customer Experience: Affordable
The Ground Guys began with ten brothers in 1987. From there, we became a recognizable brand built on the values of excellent workmanship, customer satisfaction, and real care. The Ground Guys provides full-service and fast response time lawn care to residential and commercial clients. Our licensed service professionals are trusted experts in maintaining, enhancing, and creating the best-looking lawns and landscapes in our community. As a Neighborly company, our commitment to excellence and world-class customer service is backed by the Neighborly Done Right Promise™—if it’s not done right, we promise to make it right. Our more than 200 locations are locally owned and operated, which means we are trusted by every shared community we serve.
4.6 from 52 reviews
Based on reviews representing only 8% of total ratings
The Grounds Guys of Indian Trail, NC are best suited for homeowners with spacious residential properties who want a reliable, all-around landscaper that can handle ongoing yard maintenance, modest to moderate tree and shrub work, and landscape renovations on a mid-range budget. The reviews repeatedly show a crew comfortable with large properties that mix lawns, flower beds, vegetable patches, and even small farm elements, all under one care umbrella. They are a strong fit for clients who prize consistency, clear communication, and scheduled upkeep, rather than someone chasing an urgent, large-scale emergency removal. For properties that require regular mowing, edging, pruning of shrubs and holly trees, and periodic enhancements (sod, mulch, pine needles, or tree planting), Grounds Guys deliver dependable, hands-on service that keeps the outdoor space cohesive over time.
Safety and cleanup standards sit high in the expectations for tree work, and Grounds Guys demonstrate a practical, no-nonsense approach to tidiness and debris control. The reviews consistently highlight thorough cleanup: leaves and sticks are blown and collected, yard debris is removed, and even after storms the crew follows through to haul away waste. They routinely perform multi-pass detailing on lawns and beds, restore order after invasive growth, and address problem areas such as bamboo with decisive action. While the language in reviews centers on yard maintenance, the implication is that pruning and trimming are done with care, shrubs trimmed to appropriate scale and a holly tree pruned with restraint and attention. For tree-related tasks, that emphasis on leaving the site clean and safe after completion is a critical differentiator.
The company’s strengths lie in reliability, communication, and the breadth of services that translate well to tree and landscape projects. Clients note on-time arrivals, professional conduct, and attentiveness to special requests, with Steve and his crew repeatedly described as courteous and thorough. The range of capabilities, lawn aeration, seeding, fertilizing, sod installation, topsoil work, and landscape renovations, means a single crew can execute a coordinated plan from initial assessment through plantings and finish work. When a project requires both plant care and structural improvements, Grounds Guys present a cohesive team approach, and the feedback consistently points to strong value for the services provided, especially given the multi-year relationships and repeat business they cultivate.
However, there are clear cautionary notes in the feedback. A few reviews describe over-commitment without delivery, or missed responses after initial contact, and even an instance of understaffing affecting scheduling and project scope. These gaps are not universal, but they signal a risk for clients who rely on precise timing, urgent quotes, or quick turnaround on complex tree-removal or large landscape installs. The variability appears linked to staffing and the ability to manage peak demand; customers should enter engagements with explicit, written timelines and a single point of contact to minimize the chances of miscommunication or delays. In practice, this means asking for a concrete schedule, confirmed start dates, and a defined chain of communication early in the process.
To maximize outcomes when hiring Grounds Guys, approach the engagement with specific, guard-railed expectations. Seek a written estimate and scope that covers pruning targets, removal needs (if any), debris removal, and post-work cleanup. Confirm who will supervise the job and how progress updates will be provided, especially on multi-day tasks or projects involving large areas or delicate plant materials. For properties with shrubs, trees, or bamboo, inquire about pruning standards, equipment used, and safety protocols, including site protection for surrounding ornamentals and pathways. Ask for references on projects similar in size and scope, and review insurance and licensing relevant to tree care and landscaping in North Carolina. A proactive homeowner who documents goals and checks in with the designated crew lead tends to unlock the strongest performance from Grounds Guys.
In the end, The Grounds Guys of Indian Trail offer a pragmatic, capable option for property owners who require steady lawn maintenance and thoughtful landscape improvements across a large yard or small farm-style setting. The service profile, routine mowing, edging, debris removal, pruning of shrubs and light trees, bamboo and invasive-plant management, and renovation work, aligns well with homeowners seeking long-term partnership and consistent results. The company earns credibility through reliability, on-time visits, and responsive communication when operations run smoothly. The caveats are real, however: a few reviews warn of scheduling hiccups and inconsistent follow-through after initial quotes. Weighing these factors, the Grounds Guys are a solid match for mid-range budgets and property types that benefit from regular, coordinated care rather than urgent, one-off tree removals or ultra-fast quoting.
Bottom line: for owners who need dependable, comprehensive landscape care on a recurring basis, with a proven track record on large properties and complex plant materials, Grounds Guys deliver a practical, cost-conscious choice. They excel when a project requires both lawn care and plant work, including tree and shrub maintenance, soil amendments, and curb-appeal upgrades, with a strong emphasis on cleanup and site tidiness. If the priority is steady scheduling, clear communication, and a partner that treats the property with respect and care, this team earns strong consideration. If the job hinges on immediate quotes or guaranteed, ultra-rapid response for emergency tree work, it pays to plan ahead and confirm a formal timeline with a single point of contact to ensure alignment with expectations.
Not just removal - these companies help you add trees too. Proper planting technique gives new trees the best chance at a long, healthy life.
Tree planting is a core capability, offered in Indian Trail, NC as part of their full-service landscape work with planning guidance and installation. In one project, they revised the landscape plan after discussing tree choices and installed all the trees, expanding from 12 client-purchased trees to 24 total. They also handle large trees near structures, demonstrated by trimming a large holly tree at the corner of a home and integrating that work with shrubs and other plantings. Clients consistently note thorough planning, reliable communication, and skilled execution, giving them confidence in tree installation as part of ongoing lawn and landscape maintenance.
Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.
Large-tree work is a core capability, shown by precise pruning of a very tall holly tree at a home, performed with care for the house and surrounding landscape. They also execute substantial arboreal projects as part of landscape renovations, including evaluating, purchasing, and installing a dozen trees and revising plans to add more. Beyond pruning and planting, they manage debris removal from tree work, including clearing underbrush and hauling away branches, and they handle seasonal cleanups like blowing leaves and removing piles of sticks. Residents in the Indian Trail, NC area report on-time arrivals, thorough work, and responsive communication that supports complex outdoor tasks near structures.
Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.
In the Indian Trail, NC area, they demonstrate near-structure capability by carefully pruning shrubs and trees close to homes, including a large holly tree at a corner of a house that was trimmed beautifully and with evident care. They respect property boundaries and ensure full property coverage, with customers noting they actually mowed the full extent of the yard after boundary lines were shown. They can manage expansive, activity-rich landscapes near structures—yards with flowers, vegetables, fire pits, and even pets—without compromising safety or layout, adapting to the space as needed. They keep areas around foundations tidy by blowing leaves and removing piles of sticks and yard debris, contributing to a cleaner, safer near-structure environment. Overall, reliable communication and timely service around near-structure tasks are highlighted, with on-time arrivals and responsiveness to specific requests noted by clients.
A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.
Long-established in Indian Trail, NC, The Grounds Guys have built a reputation for dependable, ongoing lawn care across residential and commercial properties. Customer feedback patterns show punctual arrivals, thorough attention to detail, and proactive communication throughout seasonal tasks such as leaf cleanup, aeration, seeding, and fertilization. They can manage large, multi-featured sites—like homes on a family farm with abundant flower beds, vegetables, pets, and family activity—without compromising boundaries or quality. Their breadth of services includes mowing and shrub trimming, soil and mulch work, pine needle installation, and landscape renovations, performed with professionalism and a consistent level of care. Over multiple years, clients rely on the Grounds Guys for steady maintenance, responsive service, and a commitment to correcting issues to ensure the job is done right.
Holds all required state and local licenses to operate legally as a tree service. A basic but important box to check before hiring.
Licensed professionals in Indian Trail, NC provide full-service lawn care, reflecting the licensed capability to maintain, enhance, and create well-presented landscapes. They repeatedly perform aeration, seeding, and fertilizing with on-time, thorough, professional execution that clients describe as detailed and reliable. On larger or more complex properties, from farms to expansive yards, they handle mowing, pruning of shrubs and trees, landscape renovations, and even pine needle installation, topsoil, or sod with consistent care. Strong communication and accountability are evident in prompt replies, weather-adapted scheduling, and responsive handling of issues, including refunds for missed visits when needed.
Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.
Prompt response is a hallmark of Grounds Guys of Indian Trail, NC, with crews consistently arriving on schedule and keeping clients informed about timing and weather-related changes. Customers praise easy, prompt communication—questions are answered quickly and plans are adjusted promptly to accommodate requests. Seasonal tasks like fall leaf cleanup are handled swiftly, with crews removing piles and debris and returning for follow-up work as needed. For aeration, seeding, and fertilizing, teams are described as on time, thorough, professional, and responsive to aftercare instructions.
Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.
Affordable, value-driven lawn care is a recurring theme for Grounds Guys of Indian Trail, NC, with customers consistently noting competitive pricing across a broad range of services. From leaf removal and aeration to mowing large properties, tree planting, and full landscape renovations, they deliver thorough work at costs that clients consider reasonable. Notable feedback highlights that pricing is great and that their rates can be lower than other providers, even on sizable projects like installing topsoil over a 13,000 sq ft yard. When paired with responsive communication and reliable scheduling, affordability goes hand in hand with dependable execution for residential, rural, and farm-scale properties in the local area.