Monster Tree Service of South Charlotte in Matthews

Monster Tree Service of South Charlotte

(704) 741-4432 www.monstertreeservice.com

Equipment and Capabilities: Crane, Stump Grinder

Emergency and Storm: 24 Hour Emergency Response, Storm Cleanup, Quick Response

Tree Services: Lot Clearing, Tree Planting, Tree Assessments, Dead Tree Experience

Customer Experience: Affordable, Free Estimates, Cleanup Included

Monster Tree Service of South Charlotte offers expert, professional tree care throughout South Charlotte, NC, and surrounding areas including Matthews, Pineville, and Waxhaw. Our certified arborists and skilled crews provide comprehensive solutions: safe tree removal (crane-assisted), efficient stump grinding, precise pruning, land clearing, and professional tree planting for residential and commercial properties. We also specialize in tree risk assessments and health care. For 24/7 emergency tree removal and storm damage cleanup, rely on our prompt and reliable service. We prioritize safety, property protection, and customer satisfaction, ensuring your landscape thrives. Contact us for a free estimate!

4.9 from 124 reviews

5 stars
117
4 stars
3
3 stars
0
2 stars
1
1 stars
3

Pros

  • Monster Tree Service is consistently professional, courteous, and prompt.
  • They show up on time and go above and beyond to meet customers’ needs.
  • Their crews leave yards clean and well-groomed after removal.
  • Eric and his team are a pleasure to work with and highly skilled.
  • They communicate well throughout the process and explain the work clearly.
  • The service is reliable for emergencies, including crane-assisted removals.
  • They treat properties with care and minimize landscaping damage.
  • Pricing is fair and competitive, offering great value.
  • Customers repeatedly say they would recommend Monster Tree Service to others.

Cons

Based on reviews representing only 3% of total ratings

  • One reviewer labeled the business terrible, citing unresponsive office staff and deceptive deposit practices, including a non-refundable deposit.
  • A reviewer warned others to stay away, alleging they were tricked by the owner's politeness.
  • A reviewer doubted the company’s five-star rating, citing unprofessionalism and carelessness in scheduling and communication.

Review Overview

Monster Tree Service of South Charlotte is best suited for single-family and HOA-managed properties in Matthews, NC, where canopy work or hazard removal demands real expertise, heavy equipment, and a calm, controlled approach. This is a company built for complex removals, storm-damage responses, and canopy management on yard-heavy lots where stakes include nearby structures, fences, gardens, and driveways. Budget-wise, the service targets mid-to-upper price ranges, but the value is measured in minimal collateral damage, thorough cleanup, and predictable timing. Urgency matters: when a tree threatens the house, the team mobilizes quickly, brings the right rigging, and coordinates to restore safety with speed. For homeowners who want a professional team that treats risk with gravity and returns the yard to condition that resembles before, Monster Tree Service is the clear choice.

Safety and cleanup standards are non-negotiable with Monster Tree Service, and the reviews reinforce a culture that makes this a core differentiator. The crew routinely deploys high-end equipment, crane access for tall or precarious limbs, spider lifts or bucket trucks for tight lanes, and a disciplined staging plan that protects landscaping and hardscapes. Reports consistently describe drops conducted with precision near houses, fences, and power lines, then followed by a meticulous cleanup that leaves the site looking untouched. The emphasis on safety is evident in the way crews coordinate to avoid collateral damage, and in the way they document and communicate a plan before touching anything. For any property where a misstep could cost landscaping or vitality, this is the team to trust.

Cleanup quality is the standout practical proof of competence. Across numerous jobs, the yard is left neater than before, debris removed, and imprints of heavy equipment minimized. Reviews celebrate not only the removal of deadwood and hazardous limbs but also the restoration steps, furniture moved, gardens shielded, even fences put back in place after work near boundaries. In one memorable case, a trunk piece was repurposed as a seat for a daughter, illustrating the crew’s willingness to go beyond the contract when it benefits the client. Time and again, customers note that after Monster leaves, the space looks as if the tree work never happened, yet the safety and canopy health improvements remain evident. This level of cleanup reduces subsequent homeowner effort and protects lawn and ornamental beds from post-job damage.

Communication and scheduling generally align with the highest professional standards, though a few reviews note occasional hiccups, typically tied to weather-driven demand or unusually large projects. The company’s leadership, especially owner-led site visits and project management, helps keep plans cohesive, with on-site quotes, photos, and clear work plans that translate into reliable execution. In urgent storm scenarios, the response is notably fast, with crews arriving promptly, performing with minimal disruption, and leaving the site clean. Where delays occur, management has shown a willingness to address concerns, honor prior estimates, and adjust to keep customers informed. The takeaway is simple: confirm details in writing, and expect strong coordination from a team that has earned a reputation for accountability even when schedules stretch.

Reliability, safety culture, and technical proficiency converge in Monster Tree Service’s approach to difficult jobs. The crew is described as highly skilled, meticulous, and safety-minded, characteristics essential when trees are near structures, vehicles, or power infrastructure. Testimonials highlight careful rigging, advance planning for access routes, and the use of modern machinery that reduces ground disruption and protects turf or garden borders. The company’s leadership is praised for coordinating with homeowners and, in HOA scenarios, with boards to align work with budget constraints and neighborhood expectations. This is not a casual maintenance outfit; it is a workhorse for serious arboriculture that can salvage compromised trees, stabilize hazardous situations, and do so with a level of professionalism that makes a return engagement almost guaranteed.

The bottom-line recommendation centers on risk-aware property decisions. For property owners facing dangerous removals, large-canopy reshaping, or post-storm salvage where time and precision matter, Monster Tree Service of South Charlotte earns strong consideration. They excel when the job requires heavy equipment, careful access planning, and a cleanup that makes it hard to tell a tree was ever there. They are especially compelling for homeowners who value safety, minimal landscaping damage, and straightforward communication about scope and cost. Those on tighter budgets or seeking the absolute cheapest option should proceed with caution and compare bids carefully, but for most Matthews properties with serious tree work, Monster Tree Service is a prudent, reliable bet that blends technical mastery with practical care for the home landscape.

Equipment and Capabilities

Crane

Crane-assisted removal for trees that can't be conventionally climbed or sectioned - ideal for extremely large, hazardous, or tightly situated trees.

Crane-assisted removal is a hallmark of Monster Tree Service of South Charlotte, enabling safe extraction of very large or structurally challenging trees in tight spaces around homes and commercial properties. In multiple jobs, crews used the crane to tackle leaning trees, large poplars, and other oversized removals that would be difficult or unsafe to handle by hand. They consistently deliver thorough cleanup and protect landscaping, leaving yards looking neat and as if the trees were never there. The team also demonstrates quick, coordinated responses for emergencies in South Charlotte, Matthews, and surrounding areas, bringing crane-equipped crews to storm-related and urgent situations when needed.

Stump Grinder

Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.

Precision stump grinding is a core strength, with customers consistently noting clean, natural-looking results that make stumps disappear as if they were never there. They often praise on-time, efficient crews who wrap up stump work with thorough cleanup, even when part of larger removal projects. One reviewer specifically highlighted Ken Bostic’s precision stump grinding, underscoring careful depth and seamless integration with the surrounding landscape. In the Matthews and South Charlotte area, homeowners rely on Monster Tree Service for stump grinding that minimizes disruption while safely completing stump removal and leaving the yard ready for immediate landscaping.

Emergency and Storm

24 Hour Emergency Response

Available around the clock for dangerous situations - a tree on your roof, a limb blocking your driveway, or a trunk threatening to fall. Day or night.

Emergency 24/7 service in South Charlotte and surrounding areas (Matthews, Pineville, Waxhaw) includes crane-assisted tree removal and storm-damage cleanup when danger is present. When a crisis hits, crews respond quickly—on-site within hours, sometimes as fast as 45–50 minutes to assess and quote, then mobilize to remove hazards. They have demonstrated the ability to remove trees threatening structures and clear driveways even on holiday weekends, often completing the job in under 16 hours. Crane-equipped removals are paired with careful cleanup to protect the home and landscape, minimizing disruption and damage. In the South Charlotte market, customers rely on Monster Tree Service for rapid, safe, and professional emergency responses when storms strike.

Storm Cleanup

Ready to respond after high winds, ice storms, or heavy snow bring trees and limbs down across your property.

Storm cleanup is a core strength, with 24/7 emergency tree removal and crane-assisted capability to quickly address hazardous wind-fallen trees. In the South Charlotte region—including Matthews, Pineville, and Waxhaw—the team responds promptly to storm calls, assesses risk, and mobilizes skilled crews and heavy equipment to safely remove trees that threaten roofs, cars, or power lines. They focus on property protection and safety, using precise crane work to minimize collateral damage and then delivering a thorough cleanup that leaves yards looking nearly untouched. Customer feedback patterns show fast on-site quotes, on-time arrivals, courteous crews, and consistent follow-through even during weekends and holiday periods. Together, these capabilities make Monster Tree Service of South Charlotte a trusted partner for storm-related tree issues in the Charlotte metro area.

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Rapid response and on-site assessment are hallmarks of their service in South Charlotte and nearby Matthews, Pineville, and Waxhaw, with crews frequently arriving within hours of contact. For emergencies and storm damage, they provide 24/7 urgent removal and swift mobilization, often employing crane-assisted lifts to reach hazardous limbs and begin quick cleanup. Callbacks and quote timing are consistently fast, with on-site estimates and same-day or next-day scheduling reported by customers. Even in difficult jobs, teams move quickly yet carefully, protecting property and delivering thorough cleanup so the work appears seamless.

Tree Services

Lot Clearing

Full-scale land clearing for new construction, overgrown acreage, or development prep. Trees, brush, and stumps - all of it gone.

Crane-assisted removal and stump grinding are central to their lot clearing, enabling efficient removal of large trees and dense brush on residential and commercial parcels in Matthews and the surrounding South Charlotte area. Customers consistently note punctual, professional crews who protect surrounding landscaping, fences, and gardens, often moving belongings and leaving the yard clean and looking as if the trees were never there. They demonstrate access in tight spaces with a range of gear, including cranes and stump grinders, and even spider-style machines when needed to reach hazardous limbs without damaging property. Across both urgent storm-clearings and routine land-clearing projects, they deliver quick, clear communication, fair pricing, and reliable results that prep lots for immediate use.

Tree Planting

Not just removal - these companies help you add trees too. Proper planting technique gives new trees the best chance at a long, healthy life.

Professional tree planting is supported by the same planning and client-focused approach customers consistently experience with Monster Tree Service of South Charlotte. Crews are punctual, courteous, and thorough, explaining the work plan on site and coordinating carefully to protect gardens, borders, and landscaping while they work. They employ high-tech equipment and crane-assisted capabilities when needed, enabling precise placement and careful handling in challenging spaces without damaging surrounding structures. Written estimates with photos and clear scope, along with responsive communication and reliable follow-through, give clients confidence that planting projects will be planned and executed reliably. Overall, the strong pattern of repeat customers and high recommendations suggests they can integrate planting into a broader tree-care plan with the same level of professionalism and care they apply to removals and canopy work.

Tree Assessments

Offers professional evaluation of your trees' health, structure, and risk level. Useful before buying property, after storm damage, or when a tree just doesn't look right.

In South Charlotte and Matthews, Monster Tree Service conducts on-site tree assessments performed by certified arborists who deliver risk analyses and health evaluations for residential and commercial properties. Customer feedback highlights their ability to spot diseases and hazardous conditions during assessments, such as diagnosing gloomy scale on a sick tree and advising timely removal to protect homes and structures. They provide clear, written proposals—often with photos—that lay out options on the spot, so clients can choose the best path with full context. The service emphasizes canopy health and long-term care, including multi-year planning and follow-up when needed, with crews that communicate well and tailor work to protect landscaping and property. In urgent or high-risk situations, they quickly assess damage and mobilize safe, crane-assisted removals to secure the site and keep neighbors and properties safe.

Dead Tree Experience

Specialists in the safe removal of dead, dying, or diseased trees. Dead trees are unpredictable - experience and caution matter.

Dead-tree removal is a core capability, with swift, decisive action taken on dead or leaning trees across South Charlotte and nearby Matthews, Pineville, and Waxhaw. When safety is at stake, they deploy crane-assisted removals or other heavy equipment to work around houses, fences, and landscape without causing collateral damage. Cleanup after removal is consistently thorough, with customers noting yards look untouched and even fences or surrounding plants are restored. They also assess tree health and risk before removal, quickly identifying diseased or unstable trees and planning the best, safe course of action.

Customer Experience

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable pricing is a defining capability for Monster Tree Service of South Charlotte, with many customers noting competitive, fair, and value-driven quotes for projects big and small. Whether performing crane-assisted removals, stump grinding, pruning, land clearing, or tree planting, clients report pricing that remains reasonable relative to the scope and risk involved. Even large, urgent jobs such as storm damage cleanup or emergency removals are delivered at competitive rates, often with on-site quotes and transparent expectations. This balance of affordability, safety-focused service, and thorough cleanup makes them a strong value option for residential and commercial work in South Charlotte, including Matthews, Pineville, and Waxhaw.

Free Estimates

No charge for coming out to assess the job and give you a price. Know what you're getting into before committing.

Free estimates are a core capability, with on-site quotes offered across South Charlotte and nearby Matthews, Pineville, and Waxhaw. Customers report that estimators arrive promptly, provide quotes on the spot, and often deliver a written estimate or proposal the same day, sometimes accompanied by photos. Reviews describe the pricing as reasonable and transparent, and several notes mention that Monster has honored quotes from prior discussions, demonstrating reliability. This quick, on-site estimation process supports a smooth start for everything from pruning and removal to crane-assisted jobs and storm cleanup on both residential and commercial properties.

Cleanup Included

All debris - branches, logs, and brush - is hauled away as part of the job. No pile left behind for you to deal with.

Cleanup is included with Monster Tree Service of South Charlotte’s work, and the team consistently delivers a meticulous, property-restoring finish in South Charlotte and surrounding areas like Matthews, Pineville, and Waxhaw. Customers note that after removal or storm-clearing, leaves, branches, and debris are removed and the yard looks as if the trees were never there. Crews often go beyond the basics—moving furniture or planters, protecting gardens, and tidying driveways and sidewalks so the space is left clean and intact. The level of care and thorough cleanup is repeatedly highlighted as a reliable hallmark, with many customers saying they would reuse or strongly recommend them for their cleanup as part of the service.