Down East Tree Service II in Greenville

Down East Tree Service II

(252) 702-3956

1000 Port Terminal Rd, Greenville, North Carolina 27858

Equipment and Capabilities: Bucket Truck, Stump Grinder

Emergency and Storm: 24 Hour Emergency Response, Storm Cleanup, Quick Response

Tree Services: Works Near Structures, Large Trees, Dead Tree Experience

Credentials and Trust: Insured, Licensed

Customer Experience: Affordable

Down East Tree Service II is the tree care business that specializes in all areas of tree trimming and removal. We will trim overgrown trees to improve their health and their aesthetic appeal. You can also count on us to expertly remove unwanted trees and shrubs from your property. We offer 24-hour emergency tree removal service in case of severe storm damage or any other problems you may encounter. We are licensed and insured to ensure your safety. Call us today!

4.9 from 75 reviews

5 stars
74
4 stars
0
3 stars
0
2 stars
0
1 stars
1

Pros

  • They are professional, hardworking, and reasonably priced.
  • They thoroughly clean up all debris after the job.
  • They are efficient, courteous, and professional.
  • They use top-notch equipment and deliver excellent workmanship.
  • The crew is friendly and respectful to the property and neighborhood.
  • They offer the best price around.
  • They are honest and fair.
  • They handle large trees near houses safely and with precision.
  • They are a one-stop shop for tree service needs.
  • They provide excellent customer service and quick responses.

Cons

Based on reviews representing only 1% of total ratings

  • One reviewer accused Johnathan and Ashley Williams of advertising firewood for sale, taking payment for a cord but delivering only half a cord, and labeled them not honest and likely to take advantage.

Review Overview

Down East Tree Service II in Greenville, NC is best suited for residential properties that demand serious tree work performed with precision, speed, and a tight cost ceiling. This outfit shines on single- and multi-tree removals in yards where space is limited, near structures, fences, or landscaping that must be protected. Homeowners facing imminent need, whether a hazardous tree leaning toward a house, a back-yard thinning project, or a crew coming in to open space quickly, will find this team’s pace and reliability particularly compelling. In budget terms, the company consistently lands in the “value” category: customers repeatedly describe the pricing as fair or best-in-market, without sacrificing workmanship. For those with urgent timelines, Down East demonstrates a track record of moving from estimate to completed job in remarkably short windows, often within days.

Safety is not an afterthought with Down East; it’s the defining standard. Multiple reviews stress that the crew works with calm, methodical rigging and heavy emphasis on protecting the home and landscape. The team frequently handles large, tension-filled removals near houses and decks, including trees 110 feet tall where interior rot or instability might complicate plans. Their references repeatedly note that sections are dropped with space to spare, that crews employ careful pruning and roping, and that insurance is current and visible as a backstop, not a substitute for hands-on risk management. The standout message is clear: when the stakes are high, this crew prioritizes safe operations and predictable outcomes, even under hot, humid, or damp conditions where slipping safety could become an issue.

Cleanup is the other pillar of Down East’s service. Reviewers consistently praise a level of debris removal that leaves the yard “like it never happened,” with branches hauled away, stumps ground where requested, and any scrap material removed promptly. In numerous instances, property owners note the absence of collateral damage, no fence damage, no trampled flowerbeds, and no lingering brush in the yard. This is not a one-off clean-up; it’s a standard operating procedure. Whether clearing eight dead trees adjacent to a neighbor’s property or a dozen trees in a close-quarters project, the crew’s cleanup performance is remembered as a decisive plus, reinforcing the practical expectation that a finished job should translate into a tidy, ready-to-use landscape.

Communication and reliability differentiate Down East from the pack. The company earns frequent praise for prompt responses, timely estimates, and a willingness to mobilize quickly, often delivering a quote within the same day and starting work within a couple of days. Customers describe crews that are courteous, professional, and focused on delivering what was promised without surprises. The consistency is notable: repeated customers return for repeat work and consistently rate the service highly. That said, a single negative note cautions about firewood sales: a buyer-beware experience where a cord may not have been delivered as described. While this appears to be an exception rather than the rule, it underscores the importance of getting all sales terms in writing and confirming delivery specifics before purchase.

Value, scope, and capability cohere in a way that makes Down East a practical choice for larger or more complex projects. Reviews recount situations where 8 to 19 trees were removed in a single pass, or where large oaks and pines near structures were felled with careful planning and precision. The crew’s willingness to adapt to equipment constraints, such as resorting to smaller gear when bucket trucks aren’t feasible, speaks to a practical, problem-solving mindset. Clients consistently note not only the quality of the cut and the accuracy of where sections land but also the level of forethought that prevents damage to nearby shrubs, fences, or hardscaping. This is a team that can be trusted to manage high-risk tasks without compromising neighborly relations or yard aesthetics.

For property owners evaluating options, Down East Tree Service II remains a decisive, results-driven choice for residential tree work in eastern North Carolina. It is especially well-suited for those needing fast, safe, and thorough removals in challenging settings, with a budget-conscious eye and a low tolerance for cleanup-heavy follow-up work. Prospective clients should approach the engagement with clear expectations: insist on written scope and pricing, confirm insurance coverage, and verify whether stump grinding or debris disposal is included. If multiple tall trees threaten homes, or if a property requires rapid re-opening of sunlit spaces without risk to the surrounding landscape, Down East offers a pragmatic blend of speed, safety, and scrupulous cleanup that makes it hard to overlook. Overall, this is the team to hire when reliability, meticulous safety, and a tidy finish are non-negotiable.

Equipment and Capabilities

Bucket Truck

Uses an aerial bucket truck for safe, efficient access to tall or hard-to-reach branches. Faster and more stable than climbing for many jobs.

Bucket truck capability enables reaching high limbs and removing trees in tight, residential spaces, including yards directly beside homes in Greenville, NC. Customers describe the crew as professional and careful when operating the bucket truck, with precise lowering and thorough cleanups that leave the yard neat even in restricted, near-structure environments. If ground conditions prevent bucket-truck use, the team adapts—often switching methods or making multiple trips—to complete the job safely and efficiently. This equipment supports quick, effective removal of large trees near houses and in backyards in the Greenville area, with strong indications of reliability and value in a single-visit or short-turnaround timeframe.

Stump Grinder

Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.

Stump grinding is routinely included after tree removals, with customers noting that stumps are ground in backyards and near structures as part of the service. In Greenville, NC, homeowners consistently report thorough cleanup after stump grinding, leaving the yard neat and free of leftover debris. Clients also value the service for its fair pricing, often highlighting that the overall tree-removal package is competitively priced. The crew is described as professional, careful, and efficient, helping protect landscaping and nearby property while removing stumps.

Emergency and Storm

24 Hour Emergency Response

Available around the clock for dangerous situations - a tree on your roof, a limb blocking your driveway, or a trunk threatening to fall. Day or night.

Emergency readiness in Greenville, NC is demonstrated by rapid on-call response times and decisive action in crisis scenarios. For example, when a tree fell on a house on a Sunday afternoon, Jonathan arrived within 15 minutes and had the hazard cleared within an hour, with the crew returning the next day to remove additional trees. They consistently accept short notice and can start work quickly after a quote, often within a couple of days. The team prioritizes safety around structures, taking precautions to avoid damaging property, and they perform thorough cleanup after the job. Overall, customers highlight reliable, professional crews who communicate clearly, work efficiently in urgent removals, and leave the site clean.

Storm Cleanup

Ready to respond after high winds, ice storms, or heavy snow bring trees and limbs down across your property.

In the Greenville, NC area, rapid storm cleanup is a core capability, with 24-hour emergency response ready to deploy after severe weather. Customers consistently note quick, reliable handling of storm damage, often describing fast on-site arrival (sometimes within minutes) and swift removal of trees threatening homes. Crews are adept at removing large trees near structures and working in tight yards or near fences without disturbing surrounding landscaping. Cleanup afterward is thorough—debris is quickly removed, stumps can be ground, and the property is left clean and restored. The service is professional and safe, with insured and licensed teams delivering competitive pricing and clear communication throughout the process.

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Rapid response is a standout capability of Down East Tree Service II in Greenville, NC, with customers frequently noting quick replies and prompt estimates. Across feedback, they mobilize quickly, often getting a job started within 24 hours of inquiry and finishing the work in a single day when possible. In urgent situations—such as trees near structures or multiple large removals in tight spaces—clients report fast arrival, use of appropriate equipment like bucket trucks, and efficient completion with thorough cleanup. Customers also highlight reliable communication and punctual arrival, reinforcing that their quick-response capability carries from the initial call through project completion.

Tree Services

Works Near Structures

Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.

Near-structure capability is a core strength, with crews regularly removing large trees that sit close to homes, decks, fences, and other structures in Greenville, North Carolina. In tight yards they adapt, using smaller equipment when a bucket truck can’t access the area and carefully dropping sections so adjacent features aren’t disturbed. Customers note precise rigging, safety-focused work, and protection of landscaping and exterior elements while delivering quick, thorough removals. Cleanup after near-structure work is consistently thorough, leaving yards looking neat and free of debris.

Large Trees

Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.

Large-tree work is a core capability, regularly removing 100+ ft trees and tall oaks or pines that sit close to houses or in tight yards. Clients report safe, precise cuts with careful rigging that minimizes damage to surrounding shrubs, fences, and property, followed by thorough debris cleanup. The crew frequently handles multiple large trees in a single project, sometimes removing eight to nineteen trees, and often finishes in a single day at a fair price. Equipment like bucket trucks and stump grinders, along with an adaptable crew able to work near structures or in restricted spaces, enables safe removal even when access is challenging. They also provide 24-hour emergency tree removal for storm damage and urgent needs. Overall, customers consistently praise professionalism, reliability, fair pricing, and strong communication.

Dead Tree Experience

Specialists in the safe removal of dead, dying, or diseased trees. Dead trees are unpredictable - experience and caution matter.

In Greenville, NC, they handle dead trees—especially those near houses or other structures—with careful, safety-minded planning. They've demonstrated the ability to work in tight spaces near structures using smaller equipment to access dead trees and avoid damaging fences or nearby shrubs. Cleanup after dead-tree work is consistently thorough, with debris cleared and yards returned to their pre-work condition. Dead-tree removals are often completed quickly, with large trees taken down in a single visit or within hours. Pricing is frequently described as competitive, and customers report reliable, professional service that they would hire again for future dead-tree needs.

Credentials and Trust

Insured

Carries proper liability and workers' compensation insurance. If something goes wrong on your property, you're protected.

Insurance underpins a safety-first approach to high-risk removals near structures. In Greenville, NC, customers report large-tree removals in tight spaces right beside homes, with crews avoiding damage to fences and nearby landscaping. They have removed very tall trees—over 110 feet—near residences, demonstrating precise control and minimal disruption. Across jobs, the insured status combines with thorough cleanup and professional conduct, giving homeowners confidence in safe, reliable, and accountable service.

Licensed

Holds all required state and local licenses to operate legally as a tree service. A basic but important box to check before hiring.

Licensed and insured crews in Greenville enable Down East Tree Service II to perform high-risk removals near homes and other structures with demonstrated safety and compliance. First-hand feedback patterns show a professional, courteous team that prioritizes safety, avoids damaging fences and landscaping, and delivers thorough cleanup after removing trees. The use of reliable equipment, including bucket trucks for work near structures and tight yards, supports efficient, accurate removals and minimizes disruption. Customers consistently report quick responses, clear estimates, and completion of work on or ahead of schedule, underscoring the reliability of their licensed service in Greenville.

Customer Experience

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable pricing is a central selling point, with customers consistently noting very fair, competitive rates and often calling it the best price around. The affordability pairs with strong capability: they remove multiple large trees near structures or in tight yards and deliver thorough cleanups, doing so efficiently and with careful attention to safety. In Greenville, NC, residents value the combination of dependable, professional service and affordability for both routine trimming and emergency removals, making them a trusted local option.