(704) 270-2585 www.groundsguys.com
Tree Services: Tree Planting
Credentials and Trust: Long Established, Licensed
Emergency and Storm: Quick Response
Customer Experience: Affordable
The Ground Guys began with ten brothers in 1987. From there, we became a recognizable brand built on the values of excellent workmanship, customer satisfaction, and real care. The Ground Guys provides full-service and fast response time lawn care to residential and commercial clients. Our licensed service professionals are trusted experts in maintaining, enhancing, and creating the best-looking lawns and landscapes in our community. As a Neighborly company, our commitment to excellence and world-class customer service is backed by the Neighborly Done Right Promise™—if it’s not done right, we promise to make it right. Our more than 200 locations are locally owned and operated, which means we are trusted by every shared community we serve.
4.8 from 71 reviews
Based on reviews representing only 6% of total ratings
The Grounds Guys of Concord, NC are best suited for residential properties where a broad, design-driven landscape upgrade or hardscape improvement is desired, and where reliability and project management matter as much as the end look. They excel with single-family yards that need a front-yard facelift, drainage fixes, or a cohesive upgrade that includes sod, planting, mulch, irrigation, and even concrete work or decorative lighting. They handle both smaller, quick-turnaround tasks and mid-sized renovations, making them attractive to homeowners who want a trusted team to coordinate several elements in one project. Budget-wise, they tend to offer good value, with quotes reported as reasonable and responsive, and a willingness to work within a range of budgets. Urgency is also a strength: clients frequently recount rapid scheduling, prompt site visits, and fast execution, often delivering results within days rather than weeks.
Safety and cleanup top the list when evaluating any landscape contractor, and Grounds Guys of Concord deliver with a consistent emphasis on orderly, tidy worksites and considerate crew conduct. Multiple reviews describe crews arriving on time, working efficiently, and leaving property beds, lawns, and hardscape areas in pristine condition after a job, an improvement in curb appeal that’s clear and lasting. The company’s approach to cleanup is reinforced by concrete examples: beds redefined, weeds controlled, and debris removed; even large projects such as new patios or retaining walls are followed by thorough site restoration. That said, safety and cleanup are only as good as the communication around scope; a few clients note gaps between initial quotes and on-site material delivery or work outcomes. When the scope is crystalized in writing, down to the number of pine needle bales or square footage of sod, the safety-conscious, cleanup-focused standard shines through consistently.
The Grounds Guys’ capabilities span a broad landscape-services portfolio, and the reviews reflect a track record of dependable execution across design, planting, drainage, irrigation, and hardscaping. Clients frequently commend thoughtful design guidance, plant recommendations tailored to climate and maintenance needs, and the ability to translate plans into tangible improvements, whether it’s a front-yard redesign, a cohesive backyard layout, or a new concrete patio that blends with the existing architecture. Drainage and moisture-related fixes are a recurrent theme; several projects center on French drains, perforated piping, and slope adjustments to direct runoff away from the house, with praise for practical problem-solving and hands-on execution. Scheduling is typically prompt, with next-day quotes and a week-long window to complete work, and the crews are lauded for professionalism, reliability, and good communication from initial proposal through project completion.
Prospective clients should brace for the occasional caveat that accompanies any busy, multi-service contractor. A minority of experiences in the reviews point to miscommunications on scope or materials, such as a mismatch between quoted and delivered pine needles or a perception that hillside work or drainage modifications required additional payment beyond the original estimate. One notably negative review references a misstep in a lighting project and a rude response from the owner when corrections were requested. While these appear as exceptions rather than the rule, they are important reminders to lock in scope, materials, and costs in a detailed contract, and to designate a clear on-site supervisor who can authorize changes in writing. In practice, this means asking for an itemized proposal, defining milestones, and obtaining explicit approval before any work deviates from the plan.
For homeowners navigating an upcoming project, several practical safeguards emerge from the collective experience. First, insist on a written scope with itemized quantities and materials, especially for plantings, mulch, pine straw, and any drainage components. Second, request a single project lead and a daily or every-other-day update routine so progress is measured against the contract rather than memory. Third, confirm waste disposal plans and cleanup standards before work begins; in grassy or bed-bound areas, specify how clippings, soil, and rock will be removed and where they will be staged. Fourth, verify insurance coverage and safety protocols; while most reviews underscore courteous, careful crews, the reality is that tree pruning, soil excavation, or drainage work introduces risk, and insurance-backed assurances provide peace of mind. Finally, for projects involving significant tree work or areas of high risk (loose soil, steep slopes, or near structures), consider pairing Grounds Guys’ capabilities with a licensed arborist to address any tree-health or risk assessment needs.
In the end, The Grounds Guys of Concord stand out as a practical, capable choice for homeowners who want dependable, design-forward landscaping and hardscaping delivered with strong client service. They are particularly well-suited for front-yard renovations, lawn enhancement, irrigation and drainage improvements, and mid-scale outdoor living upgrades such as patios, retaining walls, and lighting. The company’s strengths, reliable scheduling, clear communication, clean site discipline, and initiatives that elevate curb appeal, make them a sensible one-stop option for busy households seeking visible, lasting results. Caution is warranted around projects with tightly constrained budgets or where scope creep has historically eaten into timelines and costs; to minimize risk, insist on a detailed written plan, a defined change-order process, and a single point of contact. For those ready to invest in a cohesive landscape that complements home architecture and addresses practical concerns like moisture management and low-maintenance plants, Grounds Guys of Concord are an sturdy, capable partner, one that consistently earns praise for technical competence, reliability, and a hands-on approach that translates vision into durable, attractive outdoor spaces. In short: they’re a strong match for residential properties where project complexity is moderate, urgency is real, and the payoff is measured in both beauty and function.
Not just removal - these companies help you add trees too. Proper planting technique gives new trees the best chance at a long, healthy life.
Tree planting is a core capability for The Grounds Guys of Concord, NC, with Concord-area clients noting successful tree installations as part of full landscape projects. They frequently plant trees alongside shrubs, mulch, and hardscaping, and tailor selections to site conditions and client preferences. Feedback highlights thoughtful planning, clear guidance on plant choices, and prompt, professional execution by Brian and his crew. The service is often integrated with other improvements like drainage, irrigation, and lighting, and customers appreciate follow-up care instructions to help new trees establish.
A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.
Dating back to 1987, this Concord location embodies long-established capability in full-service lawn care and landscape construction, rooted in the founder’s ten-brother beginnings. Patterns in customer commentary show consistent reliability, on-time delivery, and professional communication—from front-yard transformations to drainage fixes and patio extensions. The team handles a broad scope of work, including front-yard and backyard landscaping, tree and shrub planting, irrigation systems, hardscapes like retaining walls and stamped concrete, lighting, and ongoing maintenance. A long-standing client base and repeat engagements across residential projects indicate durable capability and trust within the Concord community. When adjustments are needed, the owner and crew have demonstrated a commitment to addressing concerns and delivering quality results.
Holds all required state and local licenses to operate legally as a tree service. A basic but important box to check before hiring.
Licensed service professionals underpin The Grounds Guys of Concord's capacity to provide full-service lawn care and landscape construction. The feedback pattern shows consistent professionalism, punctuality, and clear, responsive communication from Brian and his team. They handle a wide range of work, from front- and back-yard landscaping, tree planting, irrigation installation, and drainage solutions to concrete patios, retaining walls, and landscape lighting. When issues arise, the crew revisits projects to address concerns and adjust plans, underscoring a customer-focused commitment to doing it right. Overall, the Concord location demonstrates trusted licensed capability across maintenance and design-build projects, earning repeat work and referrals.
Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.
Rapid response is a consistent strength of their service approach, with inquiries answered quickly, quotes provided the next day, and scheduling often completed within a week. Customers note fast turnarounds across a range of projects—from prompt yard cleanups and hedge trimming to full patio extensions—often seeing work scheduled and completed in under a week and, in some cases, completed within 24 hours. On-site teams are described as punctual and efficient, delivering finished work quickly while maintaining professionalism and clear communication throughout. When issues arise, leadership acts quickly to resolve them, such as sending a crew back to address discrepancies or improve outcomes. Across Concord, these patterns reflect The Grounds Guys of Concord's quick_response capability in handling requests promptly and keeping projects moving forward.
Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.
Affordable value shows up across a wide range of projects, with customers noting pricing that fits different needs and budgets in Concord. They often report pricing as reasonable or in line with other quotes, and people say the team can work within a budget while still delivering meaningful improvements. From front-yard landscaping and sod installs to drainage fixes and patios, the Grounds Guys of Concord demonstrate the ability to tailor services to budget without sacrificing quality. In Concord, NC, quick quotes, flexible scheduling, and a willingness to accommodate budget and timing make their affordable, reliable lawn and landscape work a practical choice for homeowners.