(828) 337-0735 www.familytreecare.com
900 Hendersonville Rd # 311, Asheville, North Carolina 28803
Equipment and Capabilities: Crane, Bucket Truck, Stump Grinder, Chipper
Tree Services: Works Near Structures, Large Trees, Dead Tree Experience
Emergency and Storm: Storm Cleanup, Hurricane Cleanup, Quick Response
Credentials and Trust: Long Established, Family Owned
Customer Experience: Affordable, Cleanup Included
We'd love the opportunity to make your trees safe and healthy. We do it all and take pride in our craft. We've been serving Western North Carolina since 2010 with a full range of tree work involving bucket trucks, track lifts cranes, and spikeless climbing and good old fashioned climbing. Fantastic customer service and excellent communication are the hallmarks of our business. All work is done to ISA standards for tree care. No tree topping!
5.0 from 61 reviews
Based on reviews representing only 0% of total ratings
Family Tree Care is best suited for Asheville-area homeowners who contend with wooded, mountain properties where mature trees and proximity to structures demand careful planning and skilled execution. They excel with large-diameter removals, difficult pruning, and storm-related hazard work that other crews shy away from. Clients with mid-range to generous budgets will find their pricing both fair and transparent, especially given the scope of equipment and crew size the company deploys. Urgency is a strong suit as well: rapid responses to emergencies, prompt site visits, and timely execution are consistently cited across reviews. The pattern is clear: complex jobs on challenging terrain, where risk management and disciplined project coordination matter as much as the outcome itself.
Safety and cleanup standards sit at the core of Family Tree Care’s value proposition. The feedback emphasizes a safety-conscious approach, with crews using modern lift equipment and a disciplined, professional workflow that minimizes collateral damage to nearby shrubs and landscaping. Time after time the team is praised for producing clean sites, debris cleared, wood arranged, and little to no evidence of disturbance after completion. This is not incidental: in a field where a misstep can compromise homes, driveways, or irrigation beds, Family Tree Care consistently demonstrates how to manage height, rigging, and drop zones with precision. The result is a yard that looks as if the work never happened, except for a transformed, safer, better-shaped canopy and an unspoken confidence in the property’s safety.
The company’s arborist-led approach translates into decisions that protect long-term tree health and property integrity. Reviews repeatedly highlight on-site expertise, with Ruben and Kris guiding crews through hazardous limbs, wind-prone sections, and trees whose failure could threaten structures or power lines. The team demonstrates careful pruning and removal strategies that respect adjoining plants and landscape features, while optimizing clearance around driveways and homes. The emphasis on planning and communication means work is not just brute force, there is thoughtful restraint when needed, with options explained and the chosen plan executed with discipline.
Timeliness and reliability underpin a lot of the positive impressions. Customers report punctual arrivals, prompt quotes, and work that proceeds efficiently once a plan is set. Whether handling a routine pruning, a multi-tree removal, or an emergent call after a storm, the crew moves with cohesion and purpose. Projects that would overwhelm other outfits, on-site lifts, multiple cranes, and backbreaking cleanup, are accomplished in hours or a single afternoon with orderly progress and a visible respect for the client’s schedule. The willingness to return for follow-up tasks, such as stump grinding or extra limb work, further reinforces the sense that Family Tree Care is a dependable partner rather than a one-off contractor.
Value and communication are consistently tied to trust. The reviews reveal fair pricing, often described as affordable or reasonably priced, paired with transparent dialogues about options and clear timelines. Kris’s leadership and the team’s responsiveness set a tone of reliability; conversations are practical, with a readiness to adjust plans if a site reveals an overlooked hazard or a shifting priority. Repeat clients and strong neighbor referrals are common, underscoring a track record built on respectful, professional interactions and a willingness to go beyond the call of duty. The crew’s courtesy, team cohesion, and the apparent pride in workmanship contribute to a perception of significant long-term value, not merely a scheduled service.
For decision-making, prioritize Family Tree Care when the job involves high-risk situations, large or compromised trees, or projects that demand tight coordination around structures, driveways, and valuable plantings. They are especially well-suited for storm cleanup, urgent hazard removal, and landscape-integrity-preserving pruning on wooded Asheville properties. The equipment inventory, bucket trucks, advanced rigging, and trained arborists, equips them to tackle tasks others cannot safely complete. If the primary criteria are safety, thorough cleanup, and predictable performance, this team stands out as a best-in-class option. In short, for owners facing complex, high-stakes tree work where reliability and careful stewardship of the landscape are non-negotiable, Family Tree Care should be the first call.
Crane-assisted removal for trees that can't be conventionally climbed or sectioned - ideal for extremely large, hazardous, or tightly situated trees.
Crane- and lift-equipped crews can reach tall trees and heavy limbs deep in backyards or close to houses and driveways, handling removals that would be difficult with traditional equipment. Customers consistently report precise lowering near structures, minimal collateral damage, and yard-friendly outcomes after big removals, with crews coordinating like a well oiled machine. The use of bucket trucks, track lifts, and other advanced machinery enables safe access to tight spaces, including trees near roadways and under structures, and supports urgent storm and emergency removals to proceed quickly. Beyond removal, crews leave properties tidy, often grinding stumps and chipping limbs for mulch, and they communicate clearly from quote through completion.
Uses an aerial bucket truck for safe, efficient access to tall or hard-to-reach branches. Faster and more stable than climbing for many jobs.
Bucket trucks and lift equipment let the crew reach high limbs quickly and work near structures with precision and care. Customer feedback consistently notes on-time arrival, professionalism, and thorough cleanup after lift-assisted work. In tight backyards or deep in the property, the bucket truck and track lifts enable removing large branches without damaging the house, fence, or landscaping. This capability, paired with clear communication and fair pricing, underpins fast, safe storm and emergency removals as well as routine near-structure pruning and removal.
Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.
Stump grinding is routinely included in their tree removal work, with clients reporting that stumps are ground down thoroughly after removals. They consistently deliver a clean, level area with debris removed, and in many cases even provide wood chips for the property if requested. The crew uses advanced equipment and a coordinated team to reach stumps in challenging spots, completing the job efficiently and safely. This service is part of a broader, long-standing operation serving Asheville and Western North Carolina since 2010.
On-site wood chipping turns bulky brush and branches into manageable mulch. Efficient cleanup and an option to keep the chips for your garden.
On-site chipping turns limbs into garden mulch, a capability homeowners repeatedly note as a major value of the service. They often leave wood chips behind for landscaping or woodland areas, providing a usable resource instead of just debris. This chipping capability is part of a well-equipped operation that includes bucket trucks and cranes, enabling safe removal even when limbs are near structures. Across projects in Asheville and Western North Carolina, customers consistently describe the team as timely, professional, and thorough, with tidy cleanup and mulch-ready results.
Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.
Near-structure work is a core capability, with crews regularly pruning or removing limbs that threaten homes, driveways, or landscaping without damaging the structures themselves. Patterns in client feedback show careful, safety-conscious execution when limbs are close to houses, often removing branches hanging toward the home and finishing with no damage to the house or plantings. Advanced equipment—bucket trucks, track lifts, and cranes—combined with spikeless climbing lets the team reach tight spaces near structures while maintaining control and minimizing collateral impact. Clients also emphasize prompt communication and meticulous cleanup, with crews arriving on time and leaving properties tidy as if they were never there.
Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.
Large-tree work is a core capability, backed by bucket trucks, track lifts, and cranes that reach high canopies and access tight spaces. Clients report successful removal and pruning of very large trees near driveways and houses, with the area left clean and intact. They climb with a safety-conscious, spikeless approach and follow ISA standards, avoiding topping and prioritizing long-term tree health. Storm and emergency scenarios are handled promptly, including removal of branches and trees after ice or wind events, sometimes deep in backyards thanks to advanced lift equipment. In Asheville and Western North Carolina, customers consistently praise the team's professionalism, reliability, and thorough cleanup after large-tree jobs.
Specialists in the safe removal of dead, dying, or diseased trees. Dead trees are unpredictable - experience and caution matter.
Dead trees and dangerous dead limbs near structures are handled with advanced gear—bucket trucks, track lifts, and cranes—by experienced arborists who follow ISA standards and avoid topping. Feedback consistently highlights precise, safe removals with minimal collateral damage and thorough cleanup when branches threaten driveways, houses, or landscaping. They routinely respond quickly to storm or ice events, often arriving within hours to assess and remove hazards. Customers praise reliable communication and fair pricing, with many noting that cleanup leaves the property looking as good as new. Across Asheville, North Carolina and Western North Carolina, they’re trusted for dead-tree removal and hazard mitigation, delivering safe work near homes with careful attention to the landscape.
Ready to respond after high winds, ice storms, or heavy snow bring trees and limbs down across your property.
Rapid storm cleanup is a hallmark, with crews responding promptly after severe weather to clear driveways and protect homes in Western North Carolina. Patterns in feedback show they can safely remove large, dangerous branches and downed trees near structures, often climbing to assess weak limbs and dropping hazards away from houses. Advanced machinery, including bucket trucks, cranes, and lift equipment, enables access to trees deep in backyards or tucked behind structures that traditional gear can't reach. Cleanup is thorough and tidy—debris is removed, stumps ground, and, when requested, wood chips are provided to blend back into the landscape. Customers repeatedly commend timely communication, fair pricing, professionalism, and a calm, respectful approach during hazardous cleanup operations.
Equipped and experienced for large-scale post-hurricane debris removal. Fast mobilization and the capacity to handle widespread, severe damage across a property.
Rapid hurricane cleanup and post-storm restoration is a core capability, with crews quickly assessing hazards, removing or pruning dangerous limbs, and clearing downed trees after storms across Western North Carolina, including the Asheville area. Customers repeatedly note timely on-site responses, professional crews, and thorough cleanup that leaves yards and driveways neat and safe. They use bucket trucks, crane-equipped lift equipment, and track lifts to reach tall or precarious trees and to remove hazards without damaging nearby structures or landscaping. On-site stump grinding and brush chipping are performed as part of the service, with waste neatly removed and the site left clean. Across years of service, they are described as communicative, fairly priced, safety-conscious, and dependable for emergency storm work and beyond.
Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.
Quick response is a defining strength of Family Tree Care in Asheville and Western North Carolina; inquiries are answered promptly and quotes provided quickly, enabling fast scheduling. In emergencies they’ve shown up within hours or the same day, even on Sundays and in bad weather, to survey hazards and begin safe removals. Crews arrive on time with a full team and advanced equipment, and they maintain proactive, clear communication from the initial contact through completion. After the work, cleanup is thorough and the focus on safety minimizes collateral damage, reinforcing their reputation for rapid, reliable service.
A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.
Long established since 2010, this Asheville-area family-owned operation demonstrates deep capability in safe, comprehensive tree care, using bucket trucks, track lifts, cranes, and spikeless climbing to reach even difficult limbs. Customer feedback patterns consistently highlight on-time arrival, clear communication, fair pricing, skilled pruning and removals, and meticulous cleanup that leaves properties looking as if they were never there. They’re trusted for both routine maintenance and high-stakes work, including storms and emergency take-downs, with crews that are courteous, safety-conscious, and adept at evaluating hazards and planning effective solutions. The combination of long-term service across years, adherence to ISA standards with no topping, and a responsive, family-oriented team in the Asheville region underscores their established capability.
A business built and run by family, often passed down or grown from the ground up. Personal accountability and pride in every job.
As a family-owned operation led by Kris Wetmore, they demonstrate a hands-on, customer-first approach that shows in how they care for clients and their trees. Feedback patterns highlight punctual arrivals, courteous, safety-conscious crews, precise pruning or removals, and meticulous cleanup that leaves properties spotless. Long-standing relationships and frequent referrals point to a trusted, family-run business that treats customers like family and stands by its word. Owners Kris and Ruben communicate clearly, offer practical options, and oversee crews that operate as a tight-knit, safety-focused team. Serving Western North Carolina since 2010, this family-led operation quickly responds to storms, prioritizes safety and minimal disruption, and leaves properties in great shape.
Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.
Affordable pricing paired with quick, professional service is a clear throughline in the feedback, with quotes described as very reasonable for the scope of work. They use bucket trucks, track lifts, and cranes to reach large trees near structures, and they work spikeless with ISA standards to keep property safe. In challenging cases—such as removing two large oaks by driveways and a walnut tree near the house—the crew climbs safely, identifies weak limbs, and completes the job efficiently with meticulous cleanup. Customers consistently note on-time arrival, courteous communication, and yard cleanups that leave the property looking better than before. Across Western North Carolina, including Asheville, quotes are affordable and transparent, with no surprise charges and dependable, repeatable service since 2010.
All debris - branches, logs, and brush - is hauled away as part of the job. No pile left behind for you to deal with.
Cleanup is included with their tree work, and customers consistently highlight meticulous debris removal and landscape restoration. After removal or pruning, the property is left spotless—no debris, brush, or leftover material, and the ground is often left level and tidy. Chipped limbs are processed on-site, and when requested, wood chips are left for mulch or garden use. Even in storm or emergency scenarios, the crew cleans up efficiently, leaving yards looking better than before with no trace of ongoing work. This dependable cleanup pattern contributes to high satisfaction and frequent referrals.