R Santos Landscaping in Riverhead

R Santos Landscaping

(631) 745-1153 www.rsantoslandscapingcorp.com

Emergency and Storm: Quick Response

Customer Experience: Affordable

Your lawn offers the very first impression of your home. It is ideal for taking meticulous care of it, but lawn maintenance can be a very laborious job. That's why R Santos Landscaping is here. We take precious care of your lawn, bush, and garden to maintain the beauty of your home. Located in Mastic, NY, our company is a premier landscaping company that is dedicated to offering you top-quality services. Whether you need your bushes trimmed, your grass cut, or your home or work building serviced, we do it all!

4.7 from 68 reviews

5 stars
62
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Pros

  • They arrive on time and work diligently, delivering high-quality results.
  • They are professional, respectful, and easy to work with.
  • They provide fair prices and great value for the service.
  • They transform yards with fast, efficient work and meticulous attention to detail.
  • They are honest, friendly, and dependable.
  • They communicate promptly and accommodate changes to invoices or schedules.
  • They earn repeat business and strong referrals from satisfied clients.
  • They leave properties clean, tidy, and well-maintained.

Cons

Based on reviews representing only 6% of total ratings

  • They were absolutely rude and just stopped coming.
  • One day he didn’t show up and said he wouldn’t continue, effectively quitting.
  • The service was described as very disappointing with horrible customer service.

Review Overview

R Santos Landscaping in Riverhead is best suited for suburban and rural properties that require dependable, hands-on yard maintenance with a readiness to handle sizable cleanup tasks, seasonal refreshes, and selective tree work. The company consistently shines on fall and spring cleanups, lawn care, mulching, pruning, and the removal of vines and dead wood around residences with multiple trees. For homeowners, real estate professionals, or property managers facing a tight schedule, a modest to mid-range budget, and the need for rapid deployment, this outfit offers a pragmatic blend of speed, reliability, and scope. The reviews repeatedly highlight same-day quotes, prompt site visits, and fast execution, making them a strong fit for urgent seasonal needs or a quick turnaround on yard transformation projects. In essence, when the job demands a comprehensive yet cost-conscious approach to curb appeal and yard health, R Santos Landscaping stands out as the go-to option.

Reliability and responsiveness are core to their reputation, but several reviews document a pattern that potential clients should scrutinize before committing. The team is praised for arriving on time, maintaining momentum, and delivering work that neighbors notice. A number of clients describe same-day or next-day quotes and rapid scheduling, followed by efficient, thorough execution. The positive testimonials frequently emphasize the ability to adapt to changing invoices or scope requests, underscoring an operational flexibility that can be invaluable on complex jobs. Yet a minority of reviews point to a lapse in consistency, with one or two clients reporting a missed follow-through or abrupt disengagement. That caveat suggests a practical due diligence step: secure a detailed, written scope and a firm schedule before work begins, and confirm expectations in writing to avoid any misunderstandings.

Safety and cleanup standards emerge as a decisive differentiator in tree-work decisions, and this company earns strong marks here. Numerous customers recount clean, neat post-job sites, meticulous debris removal, and thorough leaf and vine clearance, sometimes describing entire yards transformed after a single visit. The crews are noted for careful pruning and branch removal in proximity to structures, as well as working without causing damage to fences, decks, or adjacent landscaping. Several reviews specifically commend the team for being orderly, stacking cut material neatly, blowing off decks and walkways, and leaving driveways clear. That level of care is essential given the risk profile of tree trimming and removal in residential lots. For property owners prioritizing a tidy, safe finish and a debris-free space, the evidence points to solid, dependable cleanup discipline.

The breadth of services and job types handled by R Santos Landscaping reinforces their practical value on real-world properties. Clients report successful spring and fall cleanups, mulching projects, lawn maintenance, and even tree removals in tight spaces near fences or structures. The capacity to address vines, invasive growth, and overgrown thickets, sometimes clearing out “jungle-like” landscapes, speaks to a willingness to take on challenging overgrowth and restore order. Real estate professionals repeatedly note the impact of their work on curb appeal and property presentation, often choosing them for listings and recommending them to clients. The reviews show a consistent ability to blend landscape maintenance with tree and shrub care, delivering complete yard rejuvenation rather than a narrow service focus.

Value and customer experience come through as consistently favorable, though with caveats that merit mindful consideration. The majority of clients praise fair pricing, transparent communication, and dependable performance across multiple visits and seasons. Long-time customers highlight loyalty, steady quality, and a willingness to work within budget constraints, which is especially meaningful for ongoing lawn maintenance or multi-year planting schemes. A couple of reviews mention exceptionally reasonable pricing compared to other landscapers and a willingness to adjust terms to fit the client’s financial picture. On the other hand, the occasional negative experience points to inconsistent follow-through and customer-service gaps. These outliers, while not representative of the typical trajectory, underscore the importance of written scope, explicit timelines, and a clear point of contact to sustain a consistently positive experience.

In sum, R Santos Landscaping is a strong, practical choice for homeowners facing substantial seasonal cleanup, heavy leaf loads, and medium-to-large-scale yard improvements, especially when trees and vines play a central role in the project. This company excels for properties that demand speed, reliability, and thorough cleanup, along with knowledgeable pruning and selective tree removal when needed. The advisement here is to lean on their demonstrated strengths while guarding against service gaps with a carefully drafted contract: obtain a detailed written scope, confirm a hard start and completion date, and request explicit descriptions of cleanup standards and post-job expectations. For Riverhead-area properties where the yard is a living ecosystem, trees, shrubs, and turf all competing for attention, R Santos Landscaping provides a practical, value-driven pathway to a healthier, more inviting landscape, provided communication is tight and the scope is clear from the outset.

Emergency and Storm

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Rapid response is a hallmark of R Santos Landscaping in the Riverhead/Mastic area, with site visits arranged within just a few hours of contact. They often provide fast quotes, and in many cases the next day brings both the estimate and the actual job. Clients consistently note punctual arrivals and work that is fast, professional, and thorough. They tailor options quickly to fit budget and scheduling needs, contributing to a reliable, high-quality experience.

Customer Experience

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable, transparent pricing stands out for R Santos Landscaping in the Mastic, NY area, with frequent notes of fair, reasonable rates for services from spring and fall cleanup to ongoing lawn and shrub care. Clients report quick estimates and easy online invoicing, helping budget and plan without surprises. They consistently deliver on-time, professional results, with many praising the value for the quality and attention to detail. The strong mix of affordability and dependable workmanship leads customers to make them the go-to choice and to refer friends and neighbors, often turning one project into regular lawn care service.