(585) 265-2490 prestonsonline.com
1640 NY 104, Ontario, New York 14519
Equipment and Capabilities: Crane, Stump Grinder
Tree Services: Works Near Structures, Large Trees, Dead Tree Experience, Tree Planting
Customer Experience: Free Estimates, Affordable, Cleanup Included
Credentials and Trust: Family Owned
Emergency and Storm: Quick Response
Welcome to Preston’s! We are your go to for Tree Service, Tree Removal, Landscape Design, Stump grinding, New Plantings, Patios, Walkways, Retaining Walls, Bulk products such as Mulch, Stone, Topsoil, Firewood and Landscape supplies. We are dedicated to helping you make your property look and function beautifully. Free estimates! Financing is available for our customers with options to choose from like our 0% for 12 months financing. We service Wayne and Monroe County including Ontario NY, Webster NY, Williamson NY, Penfield NY, Walworth NY, Fairport NY, Pittsford NY, Brighton NY, Canandaigua NY, Marion NY, Irondequoit NY, Rochester NY, Greece NY, Sodus NY, and more!
4.4 from 201 reviews
Based on reviews representing only 15% of total ratings
Preston’s Tree & Landscape Service is best suited for homeowners and property managers in Ontario, NY who face medium to large treework with a premium on safety, speed, and pristine cleanup. This is the outfit for sites where access is tricky, structures or utilities lie nearby, or multiple trees must be removed with minimal collateral damage. For busy families, rental portfolios, or small commercial properties that demand a reliable, capable crew, Preston’s delivers the kind of results that shrink project timelines without compromising safety. Budget-minded buyers should expect competitive, not bargain-basement, pricing, especially on complex removals that require cranes or meticulous cleanup. In short, when the job size is real and the stakes are protecting landscaping, fences, pools, and wires, Preston’s is the scalable choice.
Safety and cleanup standards are the foundation of every project. The reviews repeatedly praise the crew’s ability to maneuver heavy equipment in tight spaces and to remove trees without disturbing nearby landscaping or structures. The crane-and-machine approach is highlighted as a key advantage for high-risk removals, letting limbs be dropped limb-by-limb rather than dropped in a reckless rush. Cleanup is consistently described as thorough: yard debris hauled away, divots replaced, perennials spared where possible, and logs staged neatly for homeowners. Numerous anecdotes emphasize minimal lawn injury, no damage to pools or plants, and a clean, almost seamless transition from live tree to cleared space. That level of finish matters more in tree work than any other home service and is a reliable signal of a company that treats safety and post-work appearances as non-negotiables.
Evidence of performance underscores a pragmatic, can-do ethos. Timeliness is a recurring theme: estimators arrive on schedule with detailed, fair quotes, and crews show up ready to work, often completing significant removals in surprisingly short windows. Ten trees removed in about 2.5 hours demonstrates not only efficiency but the seasoned judgment that comes from years in the field. Clients frequently remark on the crew’s professionalism, their ability to explain the job, and their respect for neighbors’ properties. The most vivid testimony comes from high-profile removals, trees removed safely around structures, limbs taken down without overhanging houses, and stump grinding completed with neat backfill and clean edges. For property owners facing repeated wind events or trees suspended over critical assets, this performance profile translates into real risk reduction and predictable scheduling.
Value is a nuanced claim, but Preston’s generally delivers competitive pricing coupled with high-capacity service. Several reviewers compare quotes directly, noting fair, transparent estimates and payment options that help manage larger projects. In some cases, customers report being “beat the competition” on price for similar crews and equipment, while others acknowledge that the overall cost reflects the technical complexity and control provided by crane removals and meticulous cleanup. The recurring implication is that the company trades a middle-of-the-road price point for a high-value outcome: fast, safe removals, careful site management, and a yard left in excellent condition. The pattern is clear: when a job demands equipment, precision, and post-work care, Preston’s pricing aligns with the value delivered.
Customer service is a strength when it works, but the experiences aren’t uniformly consistent. The positive arc is well-supported by repeated mentions of on-time arrivals, courteous communication, and personable office staff who laid out the process and options clearly. Jamie at the office and Jackie in phone support are cited as dependable touchpoints, contributing to smooth scheduling and reassuring updates. The team’s reliability on the day of service, polite explanations, careful execution, and thorough cleanup, anchors many favorable reviews. Yet a minority of reviews flag reliability gaps: missed appointments, rescheduling without timely notice, and some friction in communication. These outliers aren’t the norm in the majority of the feedback, but they are meaningful red flags. Prospective clients should insist on a firm, written schedule, confirm the scope in advance, and obtain a single point of contact to hedge against occasional communication lapses.
In the practical calculus of choosing Preston’s, a few guiding conclusions emerge. For owners with hazard concerns, tight timelines, or projects that involve structure-adjacent removals, the combination of crane-enabled precision and meticulous cleanup makes Preston’s a compelling choice. The company’s reputation for mobilizing quickly, protecting valuable perennials, and delivering a yard that looks as if the tree never existed is unusually valuable in storm-prone or wind-heavy climates. On the other hand, if a project hinges on ultra-low price or if prior experiences with scheduling instability have soured one’s expectations, it pays to lock in every detail in writing: exact start and finish dates, the anticipated crew, the equipment list, and a post-work cleanup checklist. The good news is that the core strengths, expertise, equipment, and a track record of neat, efficient work, are well supported by the strongest reviews.
Ultimately, Preston’s Tree & Landscape Service stands as a robust, decision-forward option for serious tree work in Ontario, NY. The best-fit client is a property owner who values safety-first methods, a clean worksite, and rapid, high-quality results on complex removals or large pruning projects. The crew’s capacity to navigate tight spaces, protect surrounding plantings, and leave the site looking almost untouched is a rare edge in this market and worth paying a premium for when risk management and long-term yard health are priorities. To maximize satisfaction, engage with a single point of contact, secure a written scope and timeline, and request crane-enabled removal for tall or over-structure tasks. When reliability aligns with capability, Preston’s delivers not just a job well done, but a property preserved and a landscape that remains healthy for years to come.
Crane-assisted removal for trees that can't be conventionally climbed or sectioned - ideal for extremely large, hazardous, or tightly situated trees.
Crane-equipped tree removal is a hallmark capability, with customers noting Preston’s uses state-of-the-art crane gear to lift and remove large trees safely. One job involved lifting a 100-foot cottonwood up and over a house, demonstrating precision that avoids yard damage. Another account describes the crew arriving with a crane alongside skid loaders and trucks, completing removals efficiently with minimal disruption to pools and landscaping and leaving the yard clean. In the Ontario, NY area, this crane capability supports complex removals in tight spaces and near structures, with customers praising on-time service and competitive pricing.
Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.
Stump grinding is a core part of Preston’s tree services, often performed in tandem with tree removal to eliminate stumps in one project. The crew brings the right equipment and expertise to grind stumps efficiently, even in tight spaces, while navigating around pools, plants, and other landscape features. Work is completed in a timely manner with thorough cleanup, leaving the yard neat and free of debris. Clients note fair pricing and clear, on-time estimates, which helps keep stump-grinding projects smooth in Ontario, NY and the surrounding Wayne and Monroe County communities. Overall, the pattern is one of thorough, careful stump grinding performed by a professional team capable of handling multiple stumps with minimal disruption.
Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.
Near-structure work is a core strength, with customers noting how Preston’s crews maneuver cranes and other heavy gear through tight spaces without disrupting pools, fences, or nearby plants in Ontario, NY. They have removed large trees and limbs over houses, often limb-by-limb with precision to protect roofs and yards while keeping disruption to a minimum. Cleanups are consistently thorough, leaving yards neat with little to no damage and debris quietly removed or neatly stacked as requested. They also listen to neighbor and property-line concerns, coordinating timing and approach to minimize impact and keep projects running smoothly.
Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.
Large-tree removal is a core capability, evidenced by multi-tree jobs completed quickly—ten trees of various sizes were cut and removed in about 2.5 hours. The crew uses state-of-the-art crane equipment and heavy machinery that can reach and work in tight spaces or near structures like pools, fences, and landscaping, removing trees safely and with few disruptions. They consistently deliver professional, courteous service with thorough cleanup, leaving yards neat and minimizing any damage to surrounding plantings or turf. Stump grinding is included, and when requested they stack large logs neatly for easy handling. They serve Wayne and Monroe counties, including Ontario NY and the Rochester area, and are experienced with trees near property lines or neighbors, taking care to address concerns and avoid collateral damage.
Specialists in the safe removal of dead, dying, or diseased trees. Dead trees are unpredictable - experience and caution matter.
For dead trees, Preston’s uses crane-equipped crews and heavy equipment to safely remove hazard trees, even when they’re near structures, fences, pools, or power lines in tight yard spaces around Ontario, NY. The team handles large removals and stump grinding efficiently, finishing with thorough cleanup and minimal landscape disruption, often leaving little to no visible damage. Neighbors and homeowners consistently praise on-time arrivals, professional conduct, and neat cleanup, with crews sometimes stacking large logs per request for easy processing. With free estimates and fair pricing, Preston’s serves Wayne and Monroe counties, including Ontario and nearby towns, offering reliable dead-tree removal and related services.
Not just removal - these companies help you add trees too. Proper planting technique gives new trees the best chance at a long, healthy life.
Tree planting is a core part of their landscape design work, integrated with site prep and drainage considerations to ensure new trees and shrubs fit the overall plan. In Macedon, NY, a large-scale project included adding trees and shrubs, creating new planting beds, converting mulched areas to stone beds, and achieving a cohesive, well-finished look. Clients note that the owner often oversees the job and crews work neatly, with thorough cleanup and attention to neighboring features. This planting capability complements their removal and maintenance services, offering a full-service option for adding trees to properties in Ontario and the broader Rochester area, including Wayne and Monroe Counties.
No charge for coming out to assess the job and give you a price. Know what you're getting into before committing.
Free estimates are a core capability, allowing customers to obtain a no-cost quote before any tree removal or landscape project. Clients frequently report the estimator arrives on time, provides a fair, detailed quote, and patiently answers questions. Across the Wayne and Monroe County service area, reviews describe the estimates as extremely fair and often more competitive than other options, with some noting the company beat the competition on price. In Ontario and neighboring communities, the free-estimate process is paired with straightforward pricing and reliable scheduling, helping customers plan and proceed with confidence.
Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.
Affordability shows up in Preston’s Tree & Landscape Service’s clear, fair pricing and flexible financing for Ontario, NY-area customers. Many clients report estimates that are fair or beat the competition, with several noting they got the best price around for large removals. The company offers free estimates and financing options, including 0% for 12 months, making big projects more approachable for Wayne and Monroe County residents. For mulch and landscape materials delivered locally, customers frequently mention good pricing and reliable service, underscoring strong value across both services and products. Even complex crane-assisted removals are described as providing excellent value given the efficiency, cleanup, and professional execution.
All debris - branches, logs, and brush - is hauled away as part of the job. No pile left behind for you to deal with.
Cleanup is included with Preston’s tree and landscape work, and customers consistently report yards left neat, debris-free, and with little to no damage after removals or trimming in Ontario, NY and the broader Monroe County area. They haul away all debris and, when requested, stack large logs neatly for later processing, leaving the site ready for the next phase of your project. Even in tight spaces, the crew uses capable equipment to remove trees safely with no disruptions to pools, plants, or wiring. Time and again, homeowners notice thorough post-work cleanup, from raking and leaf blowing to preserving surrounding landscaping, which reinforces their reputation for reliable, tidy service.
A business built and run by family, often passed down or grown from the ground up. Personal accountability and pride in every job.
Being a family-owned operation, Preston’s Tree & Landscape Service in Ontario, NY demonstrates hands-on leadership and a long-standing commitment to the local community. They bring dependable, professional crews with top-tier equipment capable of removing multiple trees, navigating tight spaces, and stump grinding, all while leaving properties neat with little to no damage. Customers consistently note punctual, courteous service, thorough cleanup, and clear communication from office staff to on-site crews. They readily accommodate specific requests—such as stacking large logs, avoiding damage to pools or nearby plantings, and working around yard features—while delivering fair, reliable pricing. This pattern of trust, repeat engagements, and local referrals reflects a strong family-owned presence serving Ontario and the Rochester area.
Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.
Rapid response is a defining pattern for Preston’s Tree & Landscape Service in Ontario, NY, with prompt estimates and crews arriving on schedule across Wayne and Monroe Counties. They’ve demonstrated agility for urgent needs, including next-day or timely dispatch when trees pose a risk or require immediate attention. For complex jobs, their state-of-the-art crane equipment and skilled crews can execute multi-tree removals quickly—examples include removal projects completed in a matter of hours with careful navigation around pools and other structures. Customers consistently note professional, courteous crews who work efficiently, leave little to no damage to lawns or landscaping, and perform thorough cleanups. Office staff and on-site coordinators, such as Jamie or Jackie, provide timely quotes and clear scheduling updates, helping finger-pointed timelines stay on track.