The Davey Tree Expert Company in Lancaster

The Davey Tree Expert Company

(716) 235-5298 www.davey.com

1200 Commerce Pkwy, Lancaster, New York 14086

Davey's ISA Certified Arborists has been providing professional tree care near Buffalo since 1880. Our certified arborists understand the local challenges you face with regional climate conditions and tree insects (pests) and diseases common to Buffalo. With research and science from the Davey Institute, we can provide the highest quality services in the industry with personalized local tree services for tree trimming, tree cutting, shrub pruning, tree health inspections and treatments, tree insect and disease control, tree and shrub fertilization, lawn care, storm prep, and tree removal in the Buffalo and surrounding areas.

4.6 from 87 reviews

5 stars
71
4 stars
6
3 stars
2
2 stars
3
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Pros

  • The entire team was professional, personable, and knowledgeable.
  • They arrived promptly, listened to concerns, and completed the job efficiently at a very fair price.
  • The crew's cleanup was perfect and they are highly recommended.
  • The crew was super nice and surprisingly quiet.
  • They were professional, efficient, and very considerate of the property; highly recommended.
  • Davey Tree Service is trusted to deliver professional and great work every time.
  • The arborists were knowledgeable and explained options clearly.
  • They left the property cleaner than they found it.
  • They performed the work safely and with safety-first execution around power lines.

Cons

Based on reviews representing only 11% of total ratings

  • The reviewer described the service as absolutely horrible and said they would never hire them again.
  • The reviewer alleged that Davey failed to issue mandatory neighbor notifications before spraying dangerous chemicals, exposing their family and pets, and accused the company of lying about sending notices.
  • The reviewer was disappointed that brush left behind after trimming was not chipped as promised.

Review Overview

The Davey Tree Expert Company in Lancaster, NY is best suited for property owners facing high-stakes or technically demanding work on mature landscapes. Single-family homes with large, hazardous trees, or properties where removals must be performed with tight proximity to houses, decks, or power lines are where this outfit shines. They also serve clients with ongoing tree health needs, from fertilization and insect-disease management to long-range pruning plans. Their most valuable niche is handling complex, multi-tree projects where accuracy, safety, and minimal landscape disruption matter more than the bottom-line impulse to save a few dollars. For urgent storm work, they show the capacity to respond promptly, often mobilizing quickly to clear hazards and protect structures.

Safety and cleanup standards sit at the core of Davey Tree’s value proposition. Reviews repeatedly praise the teams for prioritizing safety “1st” and for executing tricky removals without collateral damage to nearby structures, utilities, or landscaping. Instances include removing 80- to 90-foot trees wedged between houses and power lines, trimming limbs that threaten roofs, and anchoring or supporting trees with measured arborist guidance. The crews arrive with professional equipment, exhibit calm, methodical technique during dangerous cuts, and ensure that property lines, driveways, and flower beds emerge unscathed. The emphasis on proper planning, site assessment, and cautious execution translates into consistently low risks for homeowners in tight spaces, a critical differentiator in a field where a mistimed cut can cause extensive damage.

Cleanup and workmanship carry equal weight with safety in Davey Tree’s performance profile. The company earns credibility through repeatable outcomes: debris-free driveways, hand-raked grounds, meticulous pruning, and thoughtful post-job tidying that leaves properties looking as if nothing happened, aside from a healthier canopy. Several entries highlight exceptional cleanup after removing large removals or storm damage, including wood stacking in convenient locations and careful protection of prized plantings. Even in cases requiring stump grinding or re-establishment work, the crews demonstrate a reliable commitment to finishing cleanly, minimizing visible evidence of disturbance. That degree of care matters deeply for customers who live and work on-site and cannot tolerate residual mess or compromised aesthetics.

Communication, estimates, and project management emerge as a mixed but generally strong suit. The company’s quotes frequently arrive promptly, with some reviewers noting on-site or printed quotes that streamline decision-making. Many arborists, including named professionals, are praised for taking time to explain options, anticipate questions, and tailor plans to budget realities, sometimes saving clients money by recommending less invasive or unnecessary measures. Scheduling is typically reliable, and crews often arrive on time or even ahead of schedule, with a track record of coordinating work around customer needs and utility considerations. A minority of reviews point to hiccups, delays, incomplete tasks, or neighbor-notification gaps for spraying. These slip-ups appear manageable when addressed by responsive management and a willing reassessment of the scope, underscoring the importance of securing a single point of contact and a clearly documented plan before work begins.

Value in Davey Tree’s services reflects both the intensity of the work and the depth of expertise. Clients repeatedly report fair and reasonable pricing for large removals, detailed treatment plans, and long-term tree health programs that yield measurable improvements in vitality. The company’s capacity to combine practical pruning with disease management, such as targeted ash borer treatment and deep fertilization, often translates into healthier trees and longer lifespans, a compelling return on investment for property owners with mature landscapes. While some reviews note annual price increases or occasional billing irregularities, the overall perception is that the level of technical skill, safety, and reliability mitigates budget concerns for complex jobs. For customers focused on long-term canopy health and predictable outcomes, Davey Tree tends to deliver substantial value.

Bottom-line guidance: choose Davey Tree for complex, high-stakes arboriculture needs where safety, precision, and cleanup drive decisions. This is the team for properties with large trees near structures or utilities, for multi-day projects, or for urgent post-storm work where risk to home and landscape is nontrivial. Prospective clients should come prepared with a clear scope and a single point of contact, request a detailed, itemized written plan, and confirm neighbor-notification and permit considerations if spraying or soil treatments are involved. While a few reviews note scheduling frictions or occasional miscommunications, the pattern is overwhelmingly positive: a professional, highly skilled crew that communicates well, cleans up exceptionally, and treats the yard with care. For homeowners who demand rigorous safety standards, professional arboriculture, and a reliable, long-term care partner, Davey Tree stands as a prudent, well-qualified choice.