TruGreen Lawn Care in Endicott

TruGreen Lawn Care

(833) 418-5004 www.trugreen.com

629 Dickson St, Endicott, New York 13760

Emergency and Storm: Quick Response

TruGreen provides local, affordable lawn care in the Endicott area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our Endicott community and loyal customers every day. Place your trust in America’s #1 lawn care company by calling TruGreen today at 607-786-3300.

4.4 from 203 reviews

5 stars
163
4 stars
13
3 stars
2
2 stars
3
1 stars
22

Pros

  • The service was excellent, with polite, friendly staff who are easy to work with.
  • Justin consistently delivers excellent work, and is courteous and customer-oriented.
  • Shawn did a great job, explained the treatment clearly, and was very friendly.
  • Jonathan explains treatments thoroughly and sets clear expectations for what will occur.
  • Jeff continues to do a great job maintaining the lawn.
  • The team works quickly and efficiently while explaining what will happen next.
  • The service is worth the money and leaves the lawn looking great.
  • TruGreen technicians are knowledgeable, friendly, and professional, with strong communication.
  • Ulysses is among the best technicians—professional, friendly, and keeps the lawn healthy.
  • TruGreen has transformed many lawns into beautiful, lush landscapes that homeowners are proud of.

Cons

Based on reviews representing only 13% of total ratings

  • The reviewer was not impressed with how personal information was handled, feeling that customer data was not securely kept.
  • The reviewer reported being billed for services not ordered and charged twice, with refunds taking repeated calls to resolve.
  • The reviewer complained that local offices do not respond to calls, making it feel impossible to resolve issues.

Review Overview

TruGreen Lawn Care in Endicott, NY is best suited for suburban homeowners with mid-to-large yards who want an ongoing, professional lawn-care program rather than a one-off fix. This service line excels for properties where crabgrass control, broad weed management, and shrub/tree care are part of a long-term plan. It suits budgets in the mid-to-upper range, customers who see value in consistent, scheduled treatments and the reassurance of ongoing monitoring. Urgency is typically moderate: the system works best when there is time to execute a season-long program, with expectations set for gradual improvement rather than instant, single-visit results. For those who prize a predictable, professionally managed lawn over the cheapest possible option, TruGreen Endicott stands out.

The company’s strength is not just the brand, but the people delivering the service. Reviews repeatedly highlight technicians who are knowledgeable, thorough, and customer-focused. Names like Justin, Jonathan, Arthur, Ulysses, Jamie, and Terrance pop up as reliable faces who explain every step, answer questions, and tailor treatments to problem areas. Consistency also emerges as a theme: many customers report the same technician returning over multiple visits, which builds trust and a clearer understanding of yard-specific needs. The experience is reinforced by competent account support, receiving advance notices, clear receipts, and the sense that someone is watching the lawn progress over time. For a property owner who wants expertise and dependable communication, this is a decisive advantage.

Safety and cleanup standards carry particular weight in tree and shrub work, and TruGreen demonstrates a conscientious approach, at least on the surface. Several reviews commend property handling during applications, guarding gates, securing the work area, and communicating ahead of service. The practice of notifying customers in advance of visits, coordinating around rain days, and providing written summaries of what was applied speaks to a safety-forward posture and professional discipline. Yet the picture is not uniformly pristine: a few comments point to noise issues (early-morning pump activity waking neighbors) and discomfort with aggressive scheduling in some instances. More troubling are a pair of security and privacy concerns raised in the feedback, the appearance of sensitive documents and misgivings about data handling, which underscore that, in any service relying on chemical applications and home access, proper data security and local accountability matter as much as the spray regimen itself.

Effectiveness is mixed but frequently positive, reflecting the variability inherent in lawn care across Northeast conditions. A substantial number of reviewers describe dramatic lawn improvements: lush, green stretches, weed suppression, and crisper crabgrass control, with customers praising the depth of information shared by technicians and the optional re-treats included in many plans. Others report slow progress or persistent weeds, mushrooms, or patchy areas despite multiple treatments. This divergence suggests TruGreen’s programs can deliver when tailored and maintained over several months, but outcomes depend on consistent application, climate nuances, and realistic expectations about weed reemergence or stress recovery. For decision-makers, this means patience and adherence to the recommended treatment schedule are critical to achieving the promised payoff.

Pricing, billing reliability, and customer-service consistency emerge as the most consequential friction points in the feedback. Dozens of reviews applaud courtesy and professionalism, but a notable minority describe overcharges, duplicate billing, and contract hassles that undermine trust. Some customers recount being quoted one price and receiving a different bill, or dealing with automatic charges that weren’t clearly approved, sometimes after attempts to cancel or modify service. Local office responsiveness ranges from exemplary to absent, with some customers praising prompt problem resolution and others reporting difficulty reaching anyone who can help. The prudent buyer will insist on clear, written pricing, confirm exactly which services are included, secure a local contact, and maintain meticulous records of all communications to avoid surprises.

Taking these patterns into account yields practical guidance for property owners weighing TruGreen Endicott against other options. This provider is a strong fit for those who value a proven, professional lawn-care cadence, with technicians who explain their actions and adapt applications to specific yard conditions. It should appeal to homeowners who can commit to a multi-visit program and who are willing to tolerate occasional scheduling misalignments or billing ambiguities that can be resolved with clear documentation and persistent follow-up. The best approach is to request the same technician when possible, obtain a detailed, written service plan, and confirm pricing and visit cadence before signing anything. Demand local, direct contact rather than a remote call center, and insist on timely, transparent communications around any changes to service or cost.

In the final analysis, TruGreen Endicott delivers dependable expertise, consistent service delivery, and meaningful improvements for many lawns, especially those battling crabgrass and recurring weeds. It is less suitable for budget-focused buyers seeking a single, low-cost treatment or for those who require flawless scheduling and billing with minimal friction. For property owners who can embrace a structured program, maintain open dialogue with a local technician, and guard against administrative glitches, TruGreen Endicott represents a prudent, results-oriented choice. The deciding factor centers on how well the local team can harmonize skilled application with transparent pricing and responsive service, elements that separate steady, satisfying outcomes from frustrating experiences in a field where safety, cleanup, and accurate documentation are non-negotiable.

Emergency and Storm

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Fast, efficient service is a frequent pattern among Endicott customers, with technicians arriving on time, applying treatments quickly, and providing clear explanations of what was done and what to expect. Pre-visit communications are valued—clients report advance notices, doorbell greetings, and treatment planning around rain to minimize disruption. When weed concerns pop up between visits, customers appreciate rapid responses such as no-cost re-treatments and prompt, knowledgeable answers about crabgrass and other weeds. Consistent, courteous technicians and clear, ongoing communication help Endicott residents trust TruGreen to resolve issues quickly, with many comments highlighting the same representative and strong customer care. Overall, the quick_response capability is evidenced by timely arrivals, predictable scheduling, proactive notifications, and ready explanations that keep lawn care moving forward in Endicott.