Five Star Tree Service in Las Vegas

Five Star Tree Service

(702) 860-1330 fivestartreeserv.net

Equipment and Capabilities: Stump Grinder

Specialty Expertise: Palm Specialist

Emergency and Storm: 24 Hour Emergency Response, Storm Cleanup, Quick Response

Tree Services: Large Trees, Stump Removal, Tree Assessments, Dead Tree Experience

Credentials and Trust: Family Owned

Customer Experience: Free Estimates, Cleanup Included, Affordable

Combining years of experience with a dedication to client satisfaction, Five Star Tree Service has established itself as the local leader in Emergency Tree Removal, Tree Pruning and Stump Removal.

4.9 from 249 reviews

5 stars
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Pros

  • They arrive on time and are highly professional.
  • They leave the site impeccably cleaned up after the work.
  • Their pricing is fair and very competitive.
  • They perform fast, efficient, and high-quality tree trimming and removal.
  • They are courteous, knowledgeable, and attentive to customer needs.
  • They handle tricky jobs safely without damaging surrounding areas.
  • They communicate clearly and respond quickly to inquiries and bids.
  • They consistently provide reliable service and excellent results.
  • They go above and beyond, taking care of extra cleanup and details.
  • They are highly recommended by many satisfied customers.

Cons

Based on reviews representing only 2% of total ratings

  • They were extremely rude and condescending.
  • They failed to show up as scheduled and offered excuses, which reviewers described as shocking customer service and totally unreliable.
  • They let the reviewer down by not following through on stump removal and by not referring them to someone who could help.

Review Overview

Five Star Tree Service in Las Vegas is best suited for busy homeowners and property managers who face big, high-stakes tree work in a desert setting. The typical client: a single- or multi-family property with tall palms, oleanders, mesquites, or aging evergreens that require careful pruning, strategic removal, or stump grinding. Jobs range from routine palm trim to major removals near roofs, power lines, or irrigation systems. Budget ranges from competitive mid-market quotes to “best price won’t sacrifice safety.” Urgency is a strong suit here: the crew repeatedly proves capable of fast, on-site assessments and rapid scheduling, including emergency responses after wind events or downed limbs.

Safety and cleanup standards separate Five Star from many competitors. The reviews consistently flag meticulous protection of surrounding structures, plants, and landscaping features. Crews bring professional-grade equipment and clear safety discipline, trimming without dinging roofs, windows, or irrigation lines and using boom trucks or grinders with care. Post-work cleanup is repeatedly described as exemplary, debris removed, yard swept, and even neighboring areas tidied up. The standard is not merely to finish the job, but to restore the site to a condition that makes it appear as if no heavy work occurred. That level of cleanup is essential for pool areas, driveways, and delicate desert plantings.

On-site leadership and transparent communication drive reliable outcomes. The office team, especially Yenifer, handles scheduling and quoting with a practical eye for timelines, while Hector and the crew execute with professional authority. Estimates tend to be on-site, with clear expectations and fair pricing; several reviewers note same-day or next-day availability and the ability to work around tight schedules. The company shows a knack for pragmatic problem-solving, assessing sick trees, offering actionable care plans, and sometimes coordinating irrigation or other landscape tasks to maximize long-term health. A few reviews acknowledge rare hiccups, but the overwhelming pattern is on-time arrivals, direct conversations, and a smooth path from quote to completion.

The breadth of work Five Star handles is notable, extending from palm-reef trimming to multi-tree removals and stump grinding, often in space-constrained backyards. Palm trees, large pines, and mesquites are their specialty, with crews rated highly for efficiency and technical skill in aggressive pruning, safe limb removal, and root management. They routinely tackle tricky access issues, nearby landscaping, and HOA coordination, suggesting a capability to manage larger commercial or multi-property maintenance programs as well. Cleanup extends beyond the work zone: they frequently reset rock borders, replanting areas when needed, and in some cases adjust irrigation components disturbed during the job. The result is landscapes that look refreshed, healthier, and markedly more controlled.

Value and reliability consistently stand out in Five Star’s favor. Many clients report prices that are “very fair” or among the lowest bids while still delivering top-tier workmanship. The owner’s hands-on involvement, Hector on-site guiding crews, Jennifer coordinating logistics, contributes to consistency across projects and years of service for repeat customers. The company’s reputation for dependability is reinforced by stories of rapid responses to windstorms, prompt quotes, and the ability to mobilize a crew quickly for urgent removals or trimming. Long-time customers describe a relationship built on trust, with repeat hires for maintenance and seasonal shaping of palms, canopies, and hedges.

For a practical decision, Five Star Tree Service earns its five-star claims in most scenarios, but a disciplined buyer should enter with a clear plan. They excel when a large yard, a cluster of tall palms, or a dead tree near a roof demands immediate, careful action. They are a strong match for HOA or rental-property work where reliability and cleanups matter as much as the cut. Confirm licensing and insurance in writing, insist on an on-site, written estimate, and spell out exact cleanup standards and debris disposal. If a stump removal is part of the project, verify that stump grinding is included and the stump’s grade is ground below surface level as appropriate. For emergencies, know their on-call responsiveness and whether weekend or after-hours service is available and priced accordingly.

In short, Five Star Tree Service is the go-to choice for Las Vegas property owners facing substantial, safety-sensitive tree work that requires speed, clarity, and an unblemished cleanup. Their strength lies in practical, experienced arboriculture that respects both the trees and the property, without letting price override the integrity of the job. For palm-dense yards, storm-damaged landscapes, or HOA-grade landscaping refreshes, the Five Star crew delivers dependable execution, fair pricing, and a yard that looks as if no tree ever existed there, except for the healthier, better-shaped trees that remain.

Equipment and Capabilities

Stump Grinder

Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.

Stump grinding stands out as a core capability, with crews quickly grinding out stumps and returning yards to a clean, level surface, often below grade. Customers highlight handling large numbers of stumps in a single project—28 stumps at one site and multiple stumps ground at others—while keeping cleanup thorough. They also note careful operation to protect surroundings, preventing debris from flying and avoiding damage to nearby plants, roofs, and irrigation. In the Las Vegas area, the service is consistently described as fast, reliable, and fairly priced, with noticeable attention to post-job cleanup.

Specialty Expertise

Palm Specialist

Knows the unique needs of palm trees - trimming, skinning, removal, and health care specific to the species common in your area.

Palm tree trimming and removal is a core capability, with customers noting they handle very tall palms quickly and efficiently, including removing seven tall palms in a single job. They are repeatedly described as on time, professional, and careful to protect structures and landscaping, often guarding roofs and pools and leaving the yard spotless. Work includes trimming, skinning at the base, thinning, and precise shaping to meet client specs while maintaining tree health. In the Las Vegas Valley, from Rhodes Ranch to Lake Las Vegas and Henderson, homeowners and HOAs rely on Five Star Tree Service for palm maintenance and emergency palm removal. Reviews consistently highlight fast, affordable service and thorough cleanup, with crews who are friendly, communicative, and vigilant about property protection.

Emergency and Storm

24 Hour Emergency Response

Available around the clock for dangerous situations - a tree on your roof, a limb blocking your driveway, or a trunk threatening to fall. Day or night.

Rapid emergency response is a hallmark of Five Star Tree Service in the Las Vegas Valley, including Henderson, with crews mobilizing quickly for wind-damaged trees and downed limbs. They are repeatedly able to meet urgent needs after hours—arriving the same day or within hours after calls, even on Saturdays or Sundays, and performing removal or cleanup promptly. Work is conducted with professional-grade equipment and a focus on safety, with crews protecting surrounding structures and landscaping while delivering thorough cleanup. Their emergency capabilities cover a range from limb removal and large-tree cuts to stump grinding and storm cleanup, often finishing the job and restoring access in a single visit. Locals consistently report fair pricing, clear communication, and reliable, courteous service from a family-owned team that shows up on time and leaves yards looking as if the tree never existed.

Storm Cleanup

Ready to respond after high winds, ice storms, or heavy snow bring trees and limbs down across your property.

Storm cleanup is a core capability, demonstrated by rapid mobilization to wind-damaged properties across the Las Vegas Valley and nearby Henderson areas. Crews are consistently described as fast, professional, and meticulous, quickly assessing hazards and removing large downed limbs or whole trees while safeguarding roofs, driveways, and irrigation systems. Even during off-hours or weekend storms, they have shown prompt responsiveness—arriving on schedule, providing on-site estimates quickly, and completing removals within hours or the next day. Cleanup is thorough, with debris hauled away and yards left looking clean, often after meticulous stump grinding and area restoration. The combination of speed, safety, and thorough cleanup makes Five Star Tree Service a reliable choice for storm-related tree care in this region.

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

In the Las Vegas area, rapid response is a hallmark of Five Star Tree Service, with crews mobilizing quickly when storms or urgent tree issues arise. Across multiple interactions, customers report same-day or next-day estimates and on-site work, with teams arriving promptly and ready to work. They’ve demonstrated emergency responsiveness on weekends and after hours, removing downed limbs or risky trees within hours of contact. Cleanup is thorough and careful, with debris cleared and yards left in good condition, often with surrounding landscaping protected. Pricing is described as fair and affordable, making fast, professional service a dependable option for tree care in the Las Vegas Valley.

Tree Services

Large Trees

Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.

Large-tree work is a core strength, with frequent removal and pruning of tall palms and other sizable trees on Las Vegas-area properties, including multi-tree projects and large palm removals. Crews use boom trucks and bucket lifts, enabling precise, safe work around roofs, pools, and irrigation systems. Customers report fast, on-time service, careful handling, and minimal disruption, even when trees are near structures or during urgent wind-storm scenarios. Cleanup is consistently thorough—stumps ground, debris removed, and yards left looking as if the trees were never there. The service spans HOA and rental properties across the valley, with fair pricing and reliable scheduling, including same-day or next-day estimates and rapid removal when access is tight.

Stump Removal

Full stump extraction, root and all - not just grinding. Ideal when you need the area completely cleared for construction, landscaping, or replanting.

Stump removal is a core capability, with reports of removing as many as 28 tree stumps and grinding others below grade to leave a smooth surface. Crews are noted for careful grinding near structures and landscaping, protecting surrounding plants and features from debris and avoiding damage to roofs or windows. Turnaround is fast and reliable in the Las Vegas Valley, with on-site estimates and same-day or next-day service and frequent on-time arrivals. Cleanup after stump work is consistently thorough, with debris hauled away and yards left looking as if the work never happened. Pricing is frequently described as fair and competitive, delivering strong value for large stump and tree removal projects in Las Vegas and nearby areas like Henderson and Rhodes Ranch, led by a locally owned family team.

Tree Assessments

Offers professional evaluation of your trees' health, structure, and risk level. Useful before buying property, after storm damage, or when a tree just doesn't look right.

Their tree assessment capability shows up as thorough on-site health and risk evaluations, with experts inspecting trees, identifying issues, and articulating a clear plan of action. In several cases, an arborist like Pedro is dispatched to explain what’s wrong, answer questions, and outline concrete steps to save affected trees. When storms or wind damage strike, they respond quickly with on-site assessments and fast, priority scheduling, often delivering same-day or next-day estimates and prompt hazard removal. Pricing and estimates are repeatedly described as fair and competitive, with free on-site estimates and upfront quotes before work begins. They also tie assessment to broader property care, offering guidance on irrigation and ensuring meticulous post-work cleanup so neighborhoods in the Las Vegas area look as good as new.

Dead Tree Experience

Specialists in the safe removal of dead, dying, or diseased trees. Dead trees are unpredictable - experience and caution matter.

Dead-tree removal is a core capability delivered with safety-first precision, able to tackle large, hazardous trees near homes and valuable landscaping. In windstorm and emergency scenarios, crews respond quickly, often providing same-day or next-day estimates and removing dead limbs or whole trees to secure property. They handle aftercare as well, grinding stumps and hauling away debris so yards look clean and almost as if the trees were never there. Work is done with careful attention to surrounding structures and irrigation, with frequent notes of no damage to roofs or windows and thorough, tidy crews. Across the Las Vegas area, including Henderson and Rhodes Ranch, customer feedback patterns show reliable, professional service at fair pricing, with crews that communicate well and leave landscapes in excellent condition.

Credentials and Trust

Family Owned

A business built and run by family, often passed down or grown from the ground up. Personal accountability and pride in every job.

This family-owned business is led by Hector and Yenifer, with Yenifer handling the office, quotes, and scheduling while Hector personally oversees on-site crews. Customers consistently describe a personal, accountable experience—prompt arrivals, professional crews, careful work, and thorough cleanup that leaves the yard looking pristine. In emergencies and windstorms, the family team responds quickly—same-day or next-day quotes and rapid, safe removals around utilities and structures. In the Las Vegas Valley, including Henderson, Rhodes Ranch, Lake Las Vegas, and nearby areas, homeowners and HOAs note fair pricing and a trustworthy, long-standing local family provider that earns repeat business.

Customer Experience

Free Estimates

No charge for coming out to assess the job and give you a price. Know what you're getting into before committing.

Free estimates are a core capability, with on-site assessments often provided quickly for Las Vegas and surrounding areas. Reviewers frequently note that the estimate is free and that the quoted price is fair, reasonable, and often among the lowest they receive. After an estimate is accepted, scheduling is typically fast, with crews arriving on time and completing work efficiently, then leaving the site spotless. Office staff, especially Yenifer and Jennifer, are repeatedly praised for their clear, helpful communication and smooth coordination of bids and appointments. Taken together, the pattern of prompt free estimates, transparent pricing, rapid scheduling, and thorough cleanup backs up Five Star Tree Service as a reliable choice for emergency removals and routine maintenance in the Las Vegas valley.

Cleanup Included

All debris - branches, logs, and brush - is hauled away as part of the job. No pile left behind for you to deal with.

Cleanup is consistently included and delivered to a high standard, with debris removal and thorough area tidying after trimming, removal, or stump grinding. Yard outcomes are repeatedly described as left clean and neat, with reviewers noting you could barely tell a big job had taken place. The cleanup often extends beyond the immediate work zone, with crews resetting rocks, irrigation components, and even handling nearby areas or neighbors’ yards. This pattern holds across both emergency removals and routine maintenance in the Las Vegas area, reflecting a dependable, mess-free service as part of their offering.

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable pricing is a core capability consistently reflected in customer feedback, with estimates described as fair, reasonable, and among the lowest quoted. Across services like emergency removal, pruning, stump grinding, and palm trimming in the Las Vegas area, clients report competitive bids and prices described as the lowest or among the most reasonable they received. This affordability is paired with dependable service—on-time arrivals, professional crews, and thorough cleanup—so value means both cost savings and solid outcomes. The pattern holds across neighborhoods from Henderson to Rhodes Ranch and Lake Las Vegas, underscoring a consistent, local affordable capability.