Jackson Tree Service in Maryland Heights

Jackson Tree Service

(314) 423-9295 jacksontreestl.com

11388 Dorsett Rd, Maryland Heights, Missouri 63043

Emergency and Storm: 24 Hour Emergency Response, Storm Cleanup, Quick Response

Tree Services: Works Near Structures, Large Trees, Stump Removal

Specialty Expertise: Conifer Specialist

Credentials and Trust: Family Owned, Long Established

Customer Experience: Free Estimates, Affordable

As a proud family-owned business rooted deeply in the St. Louis community since 1960, Jackson Tree Service bring decades of experience and dedication to every project. With certified arborists on staff, we expertly diagnose and treat ailing trees and infestations. Our tree-related services include: - Tree Removal - Tree Trimming - Tree Pruning - Tree Stump Removal - Emergency Tree Services - Tree Fertilization - Emerald Ash Borer Treatment - Oak Gall Treatment - Deadwooding Experience why we are St. Louis' tree service experts. Request a free estimate today!

4.7 from 395 reviews

5 stars
359
4 stars
9
3 stars
5
2 stars
8
1 stars
14

Pros

  • They are professional, courteous, and highly knowledgeable.
  • They consistently deliver safe, efficient work with excellent cleanup.
  • They communicate clearly and keep clients informed throughout the process.
  • They offer fair pricing and great value for the services provided.
  • They are a trusted, family-owned business with integrity and reliability.
  • They respond quickly, including in emergencies and after storms.
  • They treat trees to improve health with injections, fertilization, and expert care.
  • They handle difficult removals with minimal to no damage to property.

Cons

Based on reviews representing only 7% of total ratings

  • They destroyed the yard with tire tracks and the bobcat sank the concrete in front of the house, making it unsafe.
  • They charge for bids and reportedly mislead customers about what is included.
  • They claimed limited service areas and refused to work in some neighborhoods, suggesting discrimination.

Review Overview

Jackson Tree Service in Maryland Heights, MO is best suited for residential and small-commercial properties with serious tree work where safety, cleanup, and long-term tree health matter more than the lowest bid. The company shines on large removals, wind- or storm-damaged trees, and tight-space jobs where limbs over roofs, near power lines, or between structures require careful control. Property managers with multiple sites will find this outfit reliable, especially when speed and consistency across properties are valued. For budget-conscious clients, Jackson’s pricing is typically competitive and well worth the value when measured against the scale of work and the confidence delivered on site. For urgent needs, the firm has demonstrated agility in mobilizing quickly, storms and emergencies often trigger rapid responses and coordinated crews.

Safety and cleanup are not afterthoughts with Jackson Tree Service; they are core operating standards. Across multiple jobs, crews have demonstrated the ability to remove or prune large trees with minimal risk to buildings, yards, and adjacent utilities. Instances show careful crane or pulley use to control where sections fall, proactive protection of surrounding landscaping, and explicit attention to keeping power lines and pedestrians safe. Homeowners repeatedly note that no damage occurs to homes or hardscapes, even when the tree sits within feet of a house or a tight yard. Cleanup is consistently described as thorough, debris and sawdust are swept away, stumps ground, driveways and patios restored, and neighboring yards protected. In high-stakes work, this level of discipline is not negotiable, and Jackson earns a reputation for delivering it.

Cleanup and customer care are a recurring strength, making Jackson a solid recommendation for anyone who wants a job done with minimal disturbance. The majority of reviews highlight meticulous post-work cleanup, with yards returned to a near-pristine condition and even incidental details attended to (porches swept, debris removed from roofs, and landscaping respected). Communications are typically clear and proactive: every major job features written proposals with scope, photos, and phased explanations, plus prompt follow-ups from office staff. While a small handful of experiences mention scheduling glitches or billing friction, the prevailing pattern is a dependable, transparent process led by a hands-on, family-owned approach that takes ownership when issues arise and corrects course quickly.

The company’s engineering and arborist expertise are a decisive differentiator. They deploy certified arborists for assessments and treatment decisions, including gall wasp injections, growth regulators, root stimulation, and deep fertilization when appropriate. The range extends from routine maintenance (deadwood removal, trimming, and shaping) to complex removals in confined spaces and near utilities, often with quick turnarounds. Equipment sophistication, from modern chippers to efficient stump grinders and lifting gear, enables safe execution of large-tree work that many smaller outfits cannot handle without risk. Several clients report that Jackson provides thoughtful options at multiple price points, explaining long-term health benefits versus short-term fixes, which is a critical factor when trees form a large part of the property’s resilience and value.

Reliability and accountability emerge as a defining personality trait of Jackson Tree Service. This is a family-owned business with years of continuity, and customers repeatedly cite dependable scheduling, accurate estimates, and crews that treat property with respect. The ownership and office team frequently step in to address concerns, review scope with homeowners, and ensure that the agreed-upon plan is followed. Yet a few reviews underscore the need for diligence in communication and scope confirmation, including service-area clarity and contract details. The takeaway is practical: verify service boundaries before engagement and insist on a detailed written scope, photos, and a clear change-order process. When executed well, Jackson stands behind the work, revisits if issues arise, and often earns repeat business from satisfied families and property teams.

For those evaluating Jackson against other vendors, the practical decision is straightforward. Choose Jackson for complex removals, dangerous pruning, or projects that require careful orchestration in tight spaces, overhanging structures, or near utilities. Expect mid-range, fair pricing with value tied to long-term tree health and reliable cleanup. Expect top-tier safety practices, precise communication, and a team that treats a property as if it were their own. The caveats are modest: confirm service-area coverage, lock in a precise scope in writing, and anticipate the occasional scheduling hiccup as the company remains busy with steady demand. With these guardrails, Jackson Tree Service emerges as a prudent, decisive choice for discerning homeowners who demand safety, cleanliness, and dependable arboricultural judgment.

Emergency and Storm

24 Hour Emergency Response

Available around the clock for dangerous situations - a tree on your roof, a limb blocking your driveway, or a trunk threatening to fall. Day or night.

Emergency work is a clear strength, with crews routinely mobilizing within 24 hours of a call. In the Maryland Heights area, customers describe fast, reliable responses during storms and after tree failures, with next-day or even same-day visits when urgency is high. They handle dangerous removals near roofs and power lines, remove large limbs quickly, and follow up with thorough cleanup and stump grinding, often leaving the yard in great shape. Clear communication is a hallmark, with office staff coordinating access, timelines, and keeping clients informed throughout the process. The pattern is especially evident in tornado and storm aftermaths, where quick, safe deployments secure properties and complete removals efficiently.

Storm Cleanup

Ready to respond after high winds, ice storms, or heavy snow bring trees and limbs down across your property.

Storm cleanup is a core capability, with rapid mobilization to address wind damage, downed limbs, and fallen trees. Across many reports, clients note same-day or next-day responses, prompt bids, and swift work to secure properties and remove hazards after storms, including emergencies addressed within 24 hours. Crews navigate tight spaces safely, often near power lines and houses, using coordinated teams and equipment to control where pieces fall. Cleanup is consistently thorough—stumps ground, debris cleared, roofs swept of fallen branches, and yards left neat and tidy. Even in severe weather or post-tornado scenarios, they communicate clearly and follow through, earning strong trust for storm-related tree care in the Maryland Heights area.

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Rapid response is a hallmark of Jackson Tree Service, widely noted by customers in Maryland Heights and the surrounding St. Louis area. They frequently deliver estimates and proposals within 24 hours of inquiry, and scheduling often happens quickly, with on-site work starting within days of approval. In emergencies or after storms, crews are described as arriving early, sometimes the next day, and completing dangerous removals or storm cleanups efficiently with minimal property disruption. Office coordination—particularly from staff like Kelly and Rachel—keeps customers informed with prompt updates, photos, and clear timelines, helping jobs stay on track. This pattern of fast responses, reliable follow-through, and careful cleanup is a trusted asset for homeowners and property managers alike when timely tree care matters.

Tree Services

Works Near Structures

Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.

Near-structure work is a hallmark of Jackson Tree Service's capabilities in Maryland Heights and the greater St. Louis area. Customers repeatedly report safe, near-building removals and trims when limbs overhang homes, driveways, roofs, or fences, including scenarios just feet from structures and utilities. Crews employ precise rigging, cranes, and pulley systems to control fallen sections and protect houses, power lines, and surrounding landscaping. The company consistently delivers thorough trimming, deadwooding, and stump grinding near structures with exceptional cleanup that leaves the yard looking neat. Clear, proactive communication—photos in bids, detailed explanations, and updates throughout the process—helps coordinate work near adjacent properties and utilities. In emergencies or after storms, they respond quickly to remove dangerous limbs near structures, reducing risk to homes and residents. Taken together, these patterns show reliable near-structure performance tailored to Maryland Heights residents and nearby communities.

Large Trees

Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.

Maryland Heights-based Jackson Tree Service specializes in large-tree removals, handling giant specimens up to and beyond 100 feet tall that sit close to houses, fences, and even power lines. They regularly remove very large oaks, silver maples, pines, and cottonwoods, including trees within feet of structures, using crane-assisted lifts and pulley systems to control drops and protect nearby property. Their crews ground stumps and perform thorough cleanups, leaving yards looking as if no tree work was ever done and often coordinating access to minimize damage to landscaping. In addition to removals, the team provides trimming, deadwooding, and health care for large trees, with certified arborists on staff to diagnose issues like gall wasps or beetle damage and implement treatments. They also respond to emergencies quickly—often within 24 hours after contact—demonstrating the capacity to manage high-risk, large-tree projects safely and efficiently.

Stump Removal

Full stump extraction, root and all - not just grinding. Ideal when you need the area completely cleared for construction, landscaping, or replanting.

Stump removal is a core capability and is frequently paired with tree removals in Maryland Heights and the surrounding St. Louis area. Customers consistently report fast, thorough stump grinding—whether removing a single stump or grinding multiple stumps after removing very large trees—and they note clean, tidy results with the area left level and ready for landscaping. Crews use capable equipment and coordinate carefully to minimize disruption, often grinding stumps to below grade with exceptional cleanup that leaves the yard looking as if the tree never stood there. Feedback highlights clear communication, detailed proposals (including photos of what will be removed), reliable scheduling, and fair pricing. While a few reviews mention occasional minor yard disturbance or scheduling hiccups, the overall pattern is highly positive about safe, professional stump removal and thorough cleanup.

Specialty Expertise

Conifer Specialist

Deep knowledge of pines, firs, spruces, cedars, and other conifers - including their growth habits, diseases, and the timing of proper trimming.

Conifer-focused care shows up in steady hedge maintenance and evergreen trimming, with customers noting repeat visits and growing satisfaction as hedges are shaped year after year. A Maryland Heights-area client reports a second-year hedge trim that left them “very pleased,” reflecting ongoing conifer upkeep. The company also handles conifer removal and shaping in tight spaces—for example, trimming two pine trees and removing one that was too close to other plantings—demonstrating careful work around delicate conifer setups near structures. Reviewer feedback consistently highlights safe, precise work near homes and utilities, along with exceptional cleanup and clear communication from start to finish. In addition to trimming and removal, they document and explain recommended treatments and health care for trees, including photos in quotes to show exactly what will be done, underscoring a knowledgeable conifer specialization within their broader arborist services.

Credentials and Trust

Family Owned

A business built and run by family, often passed down or grown from the ground up. Personal accountability and pride in every job.

As a family-owned operation rooted in the St. Louis community since 1960, Jackson Tree Service brings a multi-generational commitment to diagnosing, treating, and removing trees with certified arborists on staff. The family-led approach shows in hands-on involvement and accountability—owners and family members often revisit projects to address concerns and ensure safe, thorough work. Customers note clear, proactive communication from estimate through completion, with Kelly coordinating crews, sharing photos, and keeping clients informed every step of the way. The service is marked by professional, courteous crews who prioritize safety around homes and utilities, meticulous cleanup, and fair pricing, earning repeat engagements and wide referrals. Based in Maryland Heights and serving the greater St. Louis area, they’re frequently described as a trusted family “tree care family” by homeowners and property managers alike.

Long Established

A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.

Rooted deeply in the St. Louis community since 1960, Jackson Tree Service demonstrates a long-established, family-owned capability that locals trust for comprehensive tree care. With certified arborists on staff, they diagnose and treat tree health issues and infestations across a broad service menu that includes removal, trimming, pruning, stump grinding, and emergency services, plus targeted Emerald Ash Borer and Oak Gall treatments. Customer feedback consistently highlights reliable, prompt responses, transparent quotes with accompanying photos, fair pricing, and thorough cleanup—performed safely around structures and utilities. The enduring relationships and repeat business point to a trusted local presence in Maryland Heights and the greater St. Louis area, where a steady team delivers high-quality work and clear communication over years and even decades. Even in emergencies, they mobilize quickly, offering 24-hour readiness and a commitment to long-term tree health and property protection.

Customer Experience

Free Estimates

No charge for coming out to assess the job and give you a price. Know what you're getting into before committing.

Free estimates are a consistent feature of Jackson Tree Service, with on-site arborists quickly assessing the situation and delivering written bids. In many cases, quotes arrive the same day or within 24 hours after the initial contact, often accompanied by photos showing exactly which trees, limbs, or stumps will be addressed. Customers praise the transparency of the estimates and the visual documentation, which helps compare options and understand the scope of work. The company also demonstrates honesty about what work is advisable or feasible, such as informing a client that an injection or treatment isn’t appropriate at the moment. Across Maryland Heights and the surrounding St. Louis area, these rapid, clear estimates typically lead to prompt service, fair pricing, and thorough cleanup.

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordability stands out in feedback, with many customers describing quotes as competitive, reasonable, or among the best value in the Maryland Heights and greater St. Louis area. Several reviews note free estimates and transparent proposals, sometimes with photos, making it easy to compare value before committing. Even for urgent storm cleanup or removing large trees near homes, clients report strong value, safe work, and meticulous cleanup at a fair price. As a long-standing family-owned business rooted in Missouri since 1960, they combine arborist expertise with cost-conscious options that fit multiple budgets. The pattern of repeat work and referrals suggests affordability is a core capability alongside quality tree care.