Three Timbers in Tonka Bay

Three Timbers

(612) 214-1955 threetimbersservices.com

Emergency and Storm: Quick Response

Customer Experience: Affordable

Three Timbers is a full-service landscaping company serving Minnesota with high-end design, build, and maintenance services. We specialize in large-scale landscape and hardscape projects—custom paver patios, retaining walls, fire pits, and complete outdoor living spaces—plus ongoing lawn care (mowing, fertilization, aeration, and seasonal cleanups). Serving the West Metro around Lake Minnetonka, including Wayzata, Minnetonka, Orono, Mound, Excelsior, Deephaven, Long Lake, Plymouth, Eden Prairie, Chanhassen, Chaska, Victoria, Waconia, and nearby communities. Expect clear communication and a client-first process that makes every project smooth and stress-free.

4.9 from 92 reviews

5 stars
88
4 stars
1
3 stars
0
2 stars
0
1 stars
3

Pros

  • Three Timbers provides good-looking plants and great planting service.
  • Bobby is great to meet with for an estimate, listening to needs, understanding budgets, and offering creative solutions.
  • The crew is courteous and hard-working.
  • Their plant prices are awesome and offer excellent value for installation.
  • The crew communicates clearly and keeps clients informed at every step.
  • The team has outstanding work ethic and dedication to the job.
  • They schedule quickly and complete projects efficiently, often ahead of schedule.
  • They consistently deliver beautiful landscapes that neighbors compliment.
  • Delivery is prompt and plants arrive healthy and thriving.
  • Three Timbers is reliable, responsive, and professional to work with.

Cons

Based on reviews representing only 3% of total ratings

  • After paying the deposit, their communication became significantly delayed and the project manager’s contact information was ignored.
  • They felt the company’s actions resembled a scam.
  • They claimed that Bobby laughed at them and dismissed their concerns.

Review Overview

Three Timbers in Tonka Bay is best suited for homeowners pursuing substantive landscape upgrades rather than small, one-off spruce-ups. The ideal client is a single-family property owner with mid-sized grounds who can benefit from a cohesive plan that combines planting, soil and drainage improvements, and hardscape elements like retaining walls or rock features. It’s particularly well-matched for projects where budget-conscious choices are welcome but quality cannot be compromised, and where there is time to plan and execute over a few weeks rather than needing an emergency fix. For owners who want a turn-key approach that includes design guidance, prompt scheduling, and reliable completion, Three Timbers delivers consistently strong value.

From the outset, the company demonstrates a disciplined project-management approach that translates into dependable results. Budding projects seldom stall, thanks to responsive front-end communication and a willingness to work within a client’s budget. Clients repeatedly praise timely estimates, rapid mobilization, and hands-on involvement from Bobby Mason, who surveys sites, explains options, and helps shape clear, photo-backed proposals. The presence of a documented scope of work, often delivered through a client portal, gives homeowners real visibility into what is promised, what it costs, and when each phase will occur. When schedules tighten, Three Timbers proves capable of moving quickly, completing sizable tasks in short windows and keeping crews coordinated across the job.

The company’s arborist-minded approach stands out in a field that too often tolerates “hack and plant” mindsets. Reviews consistently note that Three Timbers treats plant material with care, offering thoughtful species selection, careful placement, and attention to long-term health rather than impulsive changes. This is not just about aesthetics; it’s about durability and plant vigor in Minnesota’s climate. The team handles a wide range of tasks, from installing trees and shrubs to laying sod, mulching, and integrating drainage solutions, without sacrificing plant longevity or landscape harmony. In many cases, clients remark on the learning they gain about proper pruning, rooting, and soil preparation, which translates into fewer issues down the line and more robust landscape performance.

Safety and cleanup are non-negotiables for Three Timbers, and those standards influence every bid and site visit. Crews are described as professional, courteous, and meticulous about leaving spaces cleaner than they found them. Debris removal, thorough site cleanup, and careful protection of existing plantings are repeatedly highlighted as hallmarks of credible work. Even large-scale transformations, such as French drains, rock installations, and retaining features, are executed with an eye toward minimizing disruption and preserving the rest of the yard. The emphasis on preventive cleanliness and post-job restoration makes Three Timbers a reliable partner for properties where aesthetics matter as much as function. The most serious safety concern the reviews reveal is the need to lock in clear communication protocols to avoid any ambiguity around scope changes, timing, and responsibility.

Pricing and reliability emerge as meaningful strengths, though not without a noteworthy caveat. Many clients report that Three Timbers delivers substantial value, often at prices that undercut competing nurseries or landscape outfits for equivalent plant material and execution. The pricing structure is described as transparent and contract-based, with detailed scopes of work and formal invoices that arrive on a predictable schedule. The same discipline that anchors the design phase, clear expectations, documented processes, and responsive service, persists through maintenance work and routine yards upkeep. That said, there is one documented friction point in the reviews: after a deposit is paid for a project, some clients experienced a drop in communication or delays in upcoming steps. While this pattern is not universal, it underscores the necessity of secure, written milestones, a designated project manager contact, and explicit change-order procedures before any funds exchange hands.

In the end, Three Timbers earns its keep by delivering reliable, well-executed landscape projects with a strong emphasis on plant health, practical design, and scrupulous cleanup. For homeowners who want a robust, design-forward team that can integrate tree and shrub installation with drainage, hardscape, and ongoing maintenance, the company stands out as a capable and trustworthy option. It is particularly advisable for clients who prize transparent planning, timely execution, and a hardworking crew that treats property with care and respect. To mitigate the risk some clients have experienced, prospective buyers should insist on a detailed scope of work, a definite project manager contact, and clearly defined payment milestones tied to measurable progress. When those safeguards are in place, Three Timbers consistently fulfills expectations, often surpassing them, leaving properties healthier, more attractive, and easier to maintain year after year.

Emergency and Storm

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Across the Lake Minnetonka West Metro area, quick response is a hallmark of Three Timbers' service pattern. Customers note fast quotes and easy scheduling, with projects slated in just two weeks and completed in as little as two days, even during busy seasons. Communication is consistently described as proactive and responsive, with prompt text or phone updates and answers to questions. This combination of rapid onboarding, clear ongoing communication, and efficient on-site work supports a smooth, client-first landscaping experience around Minnesota’s lakes region.

Customer Experience

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable pricing is a clear and recurring strength, with clients citing strong value on plant purchases, landscape design, hardscapes, and ongoing maintenance. Feedback often notes competitive quotes and prices that feel aligned with—or even beat—what customers expect, including references to “awesome” plant pricing and “excellent value for money.” The ability to deliver big results within budget is demonstrated by stories of under-budget installations, quick estimates, and efficient crews completing work promptly. In the Lake Minnetonka West Metro area, customers also highlight a client-first approach, transparent communication, and a smooth, stress-free process that helps projects stay on budget while achieving high-end landscape outcomes.