Hathaway Tree Service in Rochester

Hathaway Tree Service

(507) 282-4777 www.hathawaytree.com

2555 50th Ave NW, Rochester, Minnesota 55901

Equipment and Capabilities: Crane

Tree Services: Works Near Structures, Large Trees, Stump Removal

Credentials and Trust: Family Owned, Long Established, Insured, Licensed

Customer Experience: Free Estimates, Cleanup Included, Affordable

Emergency and Storm: Quick Response

Hathaway Tree Service, Inc. is a local company, family-owned and operated since 1947. Our tree staff consists of Certified Arborist and expert tree technicians. We respect your property, neighborhood, and time, and focus on leaving your yard looking as great, if not better, than before we arrived. We offer free estimates and are licensed and insured. Hathaway Tree also operates a 100% wood recycling site. TREE RECYCLING and BRUSH DUMP SITE is open Monday - Saturday during DAYLIGHT HOURS. Family-owned business since 1947.

4.6 from 52 reviews

5 stars
42
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Pros

  • Hathaway tree service cut down a very large ash tree for a client; the crew was professional, hard-working, careful, and timely, with a very reasonable price and thorough cleanup.
  • They outperformed two other companies in every way.
  • The crew was willing to cut tree trunk pieces to size for a preschool natural playground and even left the pieces behind.
  • They removed two giant trees with a crane over houses, and after the job they walked the neighborhood and picked up all branches and leaves; you can barely tell they were there.
  • They offer mulch and materials at great prices, providing good value.
  • Rick is great to work with and delivery was excellent.
  • The business is second to none; wonderful owners; extremely pleased with the experience and would recommend to absolutely everyone.

Cons

Based on reviews representing only 10% of total ratings

  • The company provides poor quality work.
  • The contractor left tire marks and oil stains on the driveway and did not properly clean them up.
  • The reviewer would not trust the company on their property.

Review Overview

Hathaway Tree Service in Rochester, Minnesota is best suited for residential properties facing large, technically demanding removals, especially when the tree sits near structures, fences, play areas, or other valuable improvements. The firm earns its appeal with big-tree competence, fast execution, and a value-conscious approach on substantial jobs. Properties with mature oaks or ashes, or situations requiring crane work to avoid collateral damage, are where Hathaway shows its strength. For budget-minded homeowners handling moderate or routine trimming, Hathaway can still work, but the standout value appears when the challenge exceeds quick, cosmetic cuts and demands seasoned judgment, careful technical planning, and efficient crew work.

Safety and cleanup standards loom large in tree work, and Hathaway’s reputation aligns with that emphasis, when the job is within their wheelhouse. Several clients praise crews that execute large removals with methodical precision, using a crane to control the fall and to protect nearby structures, an approach that minimizes risk and limits collateral damage. The same set of reviews repeatedly notes thorough ground cleanup, with branches, leaves, and debris removed and the site left orderly. In the most demanding cases, customers attest to crews moving quickly, working cleanly, and leaving neighboring yards looking as though the work never occurred. The vigilance here is real: for complex removals, insist on a clearly defined containment and cleanup plan, and verify that protection mats or ground barriers will shield driveways and lawns during equipment access.

Yet safety and cleanup vary with crew assignment and job specifics, so it pays to separate the exemplary performances from the occasional hiccup. One review highlights a problematic experience where trucks damaged a driveway and a promised fence repair and driveway pressure washing never fully materialized. That contrast isn’t the norm, but it does illustrate the practical truth: in high-stakes removals near hardscape, a written plan and explicit liability coverage matter. Prospective clients should request a documented safety protocol, confirm insurance coverage, and specify property-protection measures, driveway pads, tarps, and any required off-site staging, so the project team can protect hard surfaces and adjacent landscaping as part of the contract.

In terms of service scope, Hathaway distinguishes itself by handling large-tree removals with demonstrated capability and by accommodating legitimate material-use requests. Several homeowners praise the crew for leaving behind useful wood pieces or for cutting trunk sections to size for unique projects, such as playground enhancements. They also repeatedly emphasize prompt, tidy work, fast enough to clear the site without leaving residual mess. Beyond removals, customers note options to haul away brush, chips, or entire loads of mulch, with several reporting favorable pricing and a straightforward pickup experience. This breadth can be a strategic advantage for property owners who want one contractor to cover both the removal and the subsequent material reuse or disposal logistics.

Disposal and material-exchange options show two faces. On the positive side, the operation competes well on mulch and wood products, offering convenient curbside pickup, an honor-system mulch drop, and easy access to chips and logs. On the flip side, some experiences describe a pay-for-service model that can feel ambiguous or inconsistent (for example, price variations by vehicle type and informal payment arrangements). This isn’t universal, but it does underscore the need for a written scope of disposal services and a clear price schedule before work begins. For property owners who plan to reuse chips or require on-site material, these options can offset costs and reduce debris, but they should come with explicit terms so everyone shares the same expectations.

Reliability and communication are mixed notes to weigh. The majority of reviews sing praise for timely estimates, professional crews, and reasonable charges, with many clients calling Hathaway “the go-to” for repeat removals on the same property. Yet there are instances of missed appointments or insufficient follow-up, reminding potential clients that scheduling discipline varies with crew availability. The practical takeaway is straightforward: secure a guaranteed window in writing, request a designated point of contact, and confirm a rollback plan if weather or access constraints threaten the schedule. A proactive approach to communication helps ensure the operation’s momentum isn’t lost on a project that often hinges on precise timing and safe execution around neighbors and utilities.

In sum, Hathaway Tree Service represents a capable, value-driven choice for Rochester homeowners facing complex, large-scale removals where safety, efficiency, and meticulous cleanup are non-negotiable. Properties with heavy, high-risk removals near structures, or sites requiring crane assistance, will likely see the strongest return on investment. For owners pursuing routine pruning or small-diameter removals, the company can still deliver, but the result hinges on aligning expectations with crew skill and on a clear written plan that codifies protection measures and cleanup standards. A prudent decision plan includes a written scope, proof of insurance, a defined safety protocol, and explicit disposal terms.

Actionable guidance for decision-making: insist on a pre-project walk-through and a detailed written plan that outlines the removal sequence, equipment use, and protective measures for driveways and nearby structures. Ask for references about similar jobs, especially those involving large trees situated near homes or playgrounds. Require a binding schedule with contingency language in case of weather delays, and request a post-work cleanup commitment that specifies the level of debris removal and the condition of the site. When these elements are in place, Hathaway Tree Service offers a practical, capable option that can deliver confidence, efficiency, and solid results where it matters most in tree work.

Equipment and Capabilities

Crane

Crane-assisted removal for trees that can't be conventionally climbed or sectioned - ideal for extremely large, hazardous, or tightly situated trees.

In Rochester, MN, Hathaway Tree Service demonstrates standout crane capability, enabling the removal of very large trees with the lift working over houses. Customers describe a job where two giant trees were removed using a crane over homes, performed by a skilled, efficient crew. They accompany the lift with thorough cleanup, walking the neighborhood to gather branches and debris. This pattern aligns with their focus on respecting property, neighborhood time, and delivering safe, professional service.

Tree Services

Works Near Structures

Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.

Crane-assisted work near structures is a core capability, enabling safe removal of large trees in close proximity to homes, decks, and play areas. Customers describe crews using a crane to remove sizable trees right over houses, including an 80-foot oak near a playhouse and hot tub, with careful rigging and professional execution. After the job, they’re often praised for thorough cleanup and leaving the yard tidy; one reviewer noted you can barely tell they were there. At the same time, some feedback points to access-related risks and the importance of clear communication and post-job restoration when work involves proximity to structures, such as driveway damage concerns and follow-up cleanup.

Large Trees

Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.

Large-tree work is a core strength, with crane-assisted removals performed in tight spaces and near structures. One Rochester-area project involved an 80-foot oak, about 32 inches in diameter at the base, leaning toward a house and near a children's play area and deck, removed by a skilled three-person crew with a crane operating over the property. Customers consistently describe professional, careful, and efficient service, with thorough cleanup that leaves the yard looking better than before. Backed by a long-running, family-owned operation with certified arborists and licensed, insured staff, Hathaway emphasizes safety and respect for property in large-tree projects in Rochester, MN.

Stump Removal

Full stump extraction, root and all - not just grinding. Ideal when you need the area completely cleared for construction, landscaping, or replanting.

Stump removal is a demonstrated capability, with projects where an existing stump was removed even when not in the original scope, and at no extra charge. Pattern of feedback highlights a professional, careful crew and thorough cleanup, leaving the yard looking as good or better after stump or tree work. They can tackle challenging removals near structures, including large trees that require crane-assisted work, while keeping disruption to a minimum. Located in Rochester, MN, Hathaway Tree Service has a long history since 1947 as a family-owned, licensed and insured operation, offering free estimates.

Credentials and Trust

Family Owned

A business built and run by family, often passed down or grown from the ground up. Personal accountability and pride in every job.

Rooted in Rochester, Minnesota, Hathaway Tree Service has been family-owned and operated since 1947, and customers consistently note the reliability that comes from a long-standing, multi-generational operation. The crews, including Certified Arborists and expert tree technicians, are described as professional, careful with property, and thorough in cleanup, often leaving yards looking better than before. The family-owned approach shows in their willingness to help neighbors, such as cutting trunk pieces to size for a preschool natural playground and ensuring complete cleanup after removals. They handle challenging crane-assisted removals near homes with professionalism and timely, reasonably priced service. Their local leadership also supports sustainable practices through a 100% wood recycling site, reflecting a community-focused ethos inherent to the family-owned model.

Long Established

A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.

Established in 1947 and still family-owned, Hathaway Tree Service has built deep roots in Rochester, MN. Their certified arborist-led crews handle large-tree removals with cranes near structures, delivering precise work. Across jobs, customers praise efficiency, careful handling, and thorough cleanup at reasonable prices. They complement removals with a 100% wood recycling site and a brush-dump facility, offering convenient post-work options. While a small number of experiences describe issues like driveway damage or scheduling gaps, the broad pattern shows a long-established, trusted local outfit.

Insured

Carries proper liability and workers' compensation insurance. If something goes wrong on your property, you're protected.

Careful operation near homes and structures is evident in feedback, with crews using cranes to remove large trees over houses while keeping the property safe. A strong emphasis on cleanup is repeatedly noted, with mentions of thorough debris removal, raking up sticks, and even stump removal at no extra charge. Customers describe the team as professional, timely, and careful, with reasonable pricing and quick response, suggesting reliable risk management and property protection aligned with insured capability. In Rochester, Minnesota, Hathaway Tree Service has been family-owned since 1947 and is licensed and insured, underscoring a long-standing commitment to safe, liability-conscious service.

Licensed

Holds all required state and local licenses to operate legally as a tree service. A basic but important box to check before hiring.

Licensed and insured, Hathaway Tree Service demonstrates the capability to manage complex removals near structures. Led by Certified Arborists and expert tree technicians, the crew is repeatedly noted for safe crane-assisted removals of very large trees over homes, while prioritizing property protection and thorough cleanup. Feedback patterns show professionalism, timely service, and meticulous yard restoration, indicating licensed work translates into reliable, repeatable results. With a long family-owned history since 1947 and a 100% wood recycling site plus a brush dump, the operation combines licensed capability with community-minded, environmentally conscious practices.

Customer Experience

Free Estimates

No charge for coming out to assess the job and give you a price. Know what you're getting into before committing.

In Rochester, MN, customers report that free estimates are delivered quickly, enabling timely decisions before work begins. The typical pattern is a speedy estimate followed by prompt, professional service and clear communication from the team. Several comments note that final charges match the initial estimate, indicating transparent pricing and budgeting. Overall, the free-estimate capability is consistently described as efficient and reliable, aligning with Hathaway Tree Service's reputation for timely and skilled work in the local area.

Cleanup Included

All debris - branches, logs, and brush - is hauled away as part of the job. No pile left behind for you to deal with.

In Rochester, Minnesota, cleanup is a core part of Hathaway Tree Service’s offering, with many customers noting that their yards end up as neat or neater than before the job. Crews are repeatedly described as thorough, removing branches, leaves, and debris and leaving the site tidy after work. They are praised for proactive cleanup after large jobs, sometimes walking the neighborhood to collect every piece of debris and even handling stump removal at no extra charge. While a few customers mention driveway residue or tire marks from large trucks, the overall pattern emphasizes a strong commitment to leaving properties clean and orderly. This is complemented by examples where unexpected cleanup, such as removing an extra stump, was completed beyond the original scope.

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

In Rochester, Minnesota, affordability for large-tree work is evident, with crane-assisted removals near structures delivered efficiently and with thorough cleanup. Pricing is described as fair or reasonable, with quotes often aligning with final charges and mulch or pickup services offering strong value. The self-serve mulch site and brush disposal options are highlighted for low costs and straightforward access, including competitive mulch prices and easy drop-off. Overall, residents in the Rochester area see Hathaway Tree Service as a cost-effective choice for tree removal, cleanup, and related services, supported by a pattern of affordable options across the board.

Emergency and Storm

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Rapid response to service requests and quick estimates are a consistent hallmark of Hathaway Tree Service in Rochester, MN. Customers report crews arriving promptly and completing removals or brush work quickly, including large-tree jobs that require cranes to work over homes. Cleanup is thorough and efficient, with branches and debris cleared and yards left in good condition. The combination of fast mobilization, clear communication, and flexible services (such as brush dumping and mulch pickup) demonstrates a strong quick-response pattern for this Rochester area tree service.