(763) 439-0380 familytreeservicellc.com
Equipment and Capabilities: Stump Grinder
Tree Services: Works Near Structures, Large Trees
Emergency and Storm: Storm Cleanup, 24 Hour Emergency Response, Quick Response
Customer Experience: Free Estimates, Affordable, Cleanup Included
_Family Tree Service LLC_ Exclusive Arborist Service Very fine quality. Owner operator run business. You get to talk with/meet the owner upon your initial call, at the in-person estimate or consultation, and on the day of the work. That same person (myself) will either be the one pruning/removing your trees, or overseeing directly the work done by a high level member of my team. All work is done to my level of expectation, and I personally see to that. Travis R Isaacson owner/operator
4.9 from 140 reviews
Based on reviews representing only 2% of total ratings
Family Tree Service in New Hope, Minnesota is best suited for homeowners facing mid to large size tree tasks where health, structure, and site safety take precedence over the absolute lowest price. The company thrives with single-family properties and smaller multi-tree yards, especially where urgency exists, storm response, branch hazards near roofs or power lines, or a quick removal to open a driveway or protect a pool. For landowners managing several trees or rental properties, their demonstrated reliability, consistent scheduling, and straightforward communication make them the practical first call. They are especially strong when climate and weather create risk scenarios that demand experienced assessment and careful execution, all while keeping costs fair and transparent.
Safety and cleanup standards are where Family Tree Service genuinely earns its reputation. Reviewers repeatedly note professional PPE use, controlled work zones, and attention to not disturbing adjacent plants or structures. The crew’s setup, cones, clear boundaries, and organized equipment, signals a disciplined approach to preventing damage to landscaping, fences, or neighboring yards. Post-work cleanup is not an afterthought but a defining trait: branches and debris are neatly removed, the ground is swept, and even fragile garden plantings are protected during rigging and cutting. Even in tight spaces, the crew demonstrates a careful hand, choosing pruning or removal strategies that minimize risk to the homeowner’s property and to the tree’s remaining vitality. Those moments when a job could become disruptive are handled with a promise of thorough, thorough cleanup, which is a non-negotiable in tree work.
Pricing and quotes from Family Tree Service reinforce the perception of dependable value. Inquiries often begin with rapid, image-based assessments, followed by ranges or estimates that closely match on-site findings. The consensus is that pricing remains fair and competitive, with multiple reviewers describing it as “affordable” or “reasonable” for the quality delivered. Importantly, the company emphasizes no-pressure sales and a willingness to explain options, from trimming strategies that preserve a tree’s health to removal plans that protect structures and yards. Several customers highlight itemized quotes and the ability to adjust the scope after seeing the work, reducing the risk of surprises and aligning expectations with outcomes.
In terms of performance, Family Tree Service consistently demonstrates practical arboriculture: they cut with respect for tree health, manage overhanging limbs near houses and fences without compromising structure, and, when needed, perform removals with attention to minimizing collateral damage. The team is described as knowledgeable, able to explain why a limb should be removed rather than cut back aggressively and able to tailor pruning to preserve form and vigor. Several stories illustrate responsive decision-making under pressure: a maple trimmed instead of shortened radically upon health-based advice, or a large spruce removed cleanly with post-cut cleanup. It’s clear they view tree work as a craft, not a series of quick hacks, and they often return to verify outcomes or address follow-up concerns, maintaining trust through education and transparency.
Reliability and customer handling are standout features, but a few caveats merit attention for those planning with more complex expectations. A small number of reviews mention high-pressure or inconsistent in-person behavior, with one note about perceived rudeness and another about subcontracted work treated as the company’s fault by a reviewer. These are outliers in a sea of positive feedback and a reminder to confirm crew composition and supervision in advance. The dominant pattern is direct engagement from Travis or Nicole, clear communication, and a willingness to revisit an issue to ensure satisfaction. For property managers or families with tight timelines (such as opening a pool, preparing for an inspection, or coordinating with neighbors), these contingencies are manageable by requesting explicit scheduling, on-site supervision, and a written scope that guards against scope creep.
Overall, the verdict is decisive: Family Tree Service is the practical choice for owners who demand arborist-level judgment, careful execution, and meticulous cleanup at a fair price. Ideal scenarios include trimming that preserves tree health while preventing future conflicts with structures or lines, removal of hazardous or dead trees with minimal landscape disruption, and urgent post-storm work where speed must meet safety. The company’s strengths, clear, responsive communication; transparent, itemized pricing; and a proven commitment to safety and thorough cleanup, make them the recommended option for New Hope and nearby communities. For those whose top priority is the absolute cheapest bid or who require 24/7 non-stop service regardless of risk, alternatives may exist, but they will likely compromise the tree-health-first approach that Family Tree Service consistently delivers. In this market, their blend of practical arboriculture, respectful client interaction, and predictable results marks them as a trusted partner for protecting both trees and property.
Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.
Stump grinding is integrated into their tree removal workflow, delivering results where the stump is ground down below grade and effectively invisible. They’ve shown flexibility by addressing an additional stump upon request, not limiting the work to the original tree. Cleanup after grinding is consistently thorough, with debris cleared and the yard left neat. Customers describe the pricing for stump grinding and related services as fair and affordable, reinforcing good value. Overall, the service is noted as professional, careful with landscaping, and efficiently executed in the New Hope area.
Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.
Near-structure work is a standout capability, with frequent trimming and removal performed within inches of houses, fences, and even power lines. Customers highlight that branches close to roofs, walls, and property boundaries are carefully pruned back without damage to structures or adjacent landscaping. The arborist emphasizes preserving tree health while addressing safety, explaining why certain cuts are avoided and offering safer alternatives when a limb near a structure could pose risk. Work in tight spaces is paired with meticulous cleanup and protection of gardens and hardscapes so debris or equipment doesn’t harm the home. Quick response and clear scheduling further support near-structure tasks, reducing disruption and ensuring precise work around sensitive surroundings.
Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.
They routinely tackle large-tree removals in tight yards and right up against homes or fences, with careful planning and professional execution. Canopy work is common too—lifting and removing large limbs from live oaks and other big trees while protecting nearby structures and landscaping. Customers consistently note honest assessments of health and risk, no overselling, and clear scheduling when large-tree work is needed. Storm damage or emergencies are handled quickly, with same-day or next-day availability and safe, efficient removal. Stump grinding and thorough cleanup are typically included, leaving the yard looking neat. As an owner-operated team based in New Hope, MN, they bring a personal focus to large-tree projects and deliver fair pricing with strong customer care.
Ready to respond after high winds, ice storms, or heavy snow bring trees and limbs down across your property.
Rapid post-storm response is a hallmark of Family Tree Service in New Hope, MN, with customers consistently noting same-day or next-day dispatch after storms. They tackle dangerous storm-related hazards—such as large branches leaning on houses or power lines—and quickly remove or prune until the area is safe. Cleanup is thorough and included in the service; crews haul away debris, trim back storm damage, and even grind stumps when requested, leaving yards tidy. The team communicates clearly through the process, offering quick estimates from photos or in-person assessments and coordinating to minimize disruption near structures. Clients repeatedly emphasize fair pricing and a professional, respectful approach, and the owner-operator model ensures the work aligns with a high standard Travis personally oversees.
Available around the clock for dangerous situations - a tree on your roof, a limb blocking your driveway, or a trunk threatening to fall. Day or night.
Rapid, around-the-clock readiness is evident in emergencies, with crews often arriving the same day or within hours, even after hours like Friday evenings. In urgent cases such as branches over roofs or power lines, Travis and his team quickly assess the situation—often using customer-provided photos—and mobilize to remove hazards and secure the site. The service footprint around New Hope and nearby communities shows consistent ability to respond to storm damage and urgent needs, with customers noting fast quotes, prompt arrivals, and thorough cleanup. The owner-operated model ensures the person making the call remains directly involved on-site, delivering clear communication and tree-health focused decisions without pressure. Cleanup and post-emergency care are standard, with crews taking care to protect landscaping and leave the property tidy.
Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.
Rapid response is a standout capability for this local arborist team. In the New Hope area, customers consistently describe quick replies and fast mobilization—often same-day or next-day service for trimming, removal, or storm-related issues. There are numerous accounts of reaching out and having a crew arrive within hours or the very next day to assess and begin work. The quoting process itself is designed to speed things up, with initial guidance provided via photos or text followed by a prompt in-person estimate when needed. Communication is repeatedly praised as fast and clear, with the owner and team staying engaged from the first contact through project completion. Taken together, this quick-response pattern helps minimize downtime and stress for homeowners facing urgent tree needs in and around New Hope.
No charge for coming out to assess the job and give you a price. Know what you're getting into before committing.
Free estimates are a core, complimentary service, with many clients in the New Hope/Brooklyn Park area getting a quote quickly after reaching out. Several reviews highlight the ability to start with photos—texting pictures of the tree can yield a price range that aligns with the in-person quote when they visit. Turnaround is notably fast, with reports of free estimates within 24 hours and work often scheduled shortly after. The estimates are described as fair and competitive, and customers frequently note they appreciate a no-pressure approach. Responsive communication—via phone, email, or text—helps keep the process clear and timely.
Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.
Affordable pricing is a core capability, with customers repeatedly describing quotes as fair and value-driven while receiving high-quality arborist work in New Hope, MN, and nearby areas. The owner/operator model means you speak directly with Travis from the first call through the estimate and the job, ensuring accountability and consistently reasonable pricing. Quotes are often quick and hassle-free—photos sent ahead yield a range, and on-site visits confirm estimates that feel fair, with little to no pressure to upsell. The service range—trimming, removal, stump grinding, storm and emergency cleanup—gets praised for affordable pricing paired with solid workmanship and thorough cleanup. Customers highlight honesty, health-focused recommendations, and fast responsiveness, including same-day or quick-turnaround service after storms, which enhances value and helps keep costs reasonable.
All debris - branches, logs, and brush - is hauled away as part of the job. No pile left behind for you to deal with.
Cleanup is included with every job and carried out to a high standard, not treated as an afterthought. Feedback patterns show thorough removal of branches, wood, chips, and other debris, with crews hauling it away and leaving the yard clean. They protect landscaping and nearby structures during work and often follow up to address any remaining mess, ensuring nothing is left behind. Stumps are ground and removed where requested, and the overall cleanup tends to be detailed, even after storm or emergency work. Customers consistently note fair pricing that includes cleanup, with many highlighting the professional, tidy finish as a major part of the service.