(763) 383-8489 naturescapelawncare.com
701 Cliff Rd E, Burnsville, Minnesota 55337
Naturescape is proud to offer fully-guaranteed lawn and landscaping services at less than do-it-yourself prices. Our trained and licenced specialists use the highest-quality products to keep your lawn, trees and shrubs healthy and attractive. If you ever have any concerns, we will address them within 72 hours free of charge. We'd be happy to have you as our customer, and we look forward to working with you.
3.3 from 73 reviews
Based on reviews representing only 45% of total ratings
Naturescape Lawn & Landscape Care in Burnsville, Minnesota is best suited for homeowners with straightforward yard tasks on modestly sized properties. The firm appears most appropriate for routine lawn maintenance, basic pruning of small to mid-size trees, and landscape upkeep where the scope is predictable and the schedule can be accommodated without rush. For single-family homes with suburban yards and budget-conscious plans, this company can deliver dependable service on a turn-by-turn basis. However, the mixed performance reflected in the ratings signals that projects requiring high precision, large-scale arboriculture, or urgent turnaround may expose the homeowner to uneven results. In short, this is a practical option for simple, low-stress jobs, not a go-to for high-stakes tree work or emergency callouts.
Safety and cleanup standards deserve top-line scrutiny with any tree-related project, and the feedback for this company underscores that emphasis. Tree work carries elevated risk to crews and property, so a driver-turned-pruner crew should demonstrate disciplined safety practices: certified PPE, fall protection for elevated work, proper rigging and trunk protection, and containment to prevent collateral damage to driveways, lawns, and landscaping beds. Cleanup is not an afterthought but a measure of operating discipline: debris removal, clean chip piles, and turf protection after work. The absence of consistent cleanup or evidence of thorough debris removal can leave owners facing trip hazards, re-sodding costs, or clawed-up turf. Prospective clients should demand a written safety plan, a firm site-cleanup commitment, and a post-job walk-through to confirm that all chips, cut branches, and mower debris are removed.
The review mix suggests reliability and communication are notable problem areas. A sizable portion of clients report inconsistent scheduling, missed deadlines, or unclear lines of communication. When a project hinges on a precise scope, especially for pruning, removal, or structural work on trees, continuous updates, a single point of contact, and clearly defined milestones are not optional, they’re essential. Owners should push for an explicit written scope, a concrete timeline, and a designated supervisor who can provide real-time progress reports. If delays or changes arise, the contract should specify how adjustments are handled and priced. In practice, this means treating the engagement as a project with accountability layers, rather than a loose, hourly labor arrangement.
Pricing and scope clarity are central risk factors to guard against with Naturescape. Given the uneven review profile, there is a real chance of price drift or scope creep on larger jobs. The prudent approach is to obtain multiple bids for any significant tree work, insist on itemized estimates, and require a pre-work assessment that identifies hazards (deadwood, rotted limbs, soil conditions) and a clear plan for pruning weight, removal, or crane/rigging needs. Demand a written warranty on workmanship and a documented cleanup protocol, including how yard damage will be repaired if it occurs. For hardwood or storm-damage scenarios, verify whether the crew has access to the equipment and personnel capable of safe, controlled removal, details that are not often guaranteed in a mixed-review contractor.
A practical decision framework helps property owners extract value without inviting risk. First, verify credentials and safety infrastructure: current liability and workers’ comp insurance, a valid business license if applicable, and, where possible, an ISA-certified arborist on staff or overseeing critical pruning. Second, require a detailed scope with measurements, species considerations, and the exact services performed (pruning height, removal method, disposal). Third, secure a binding schedule with milestones and a single point of contact, plus a written plan for debris removal and property protection. Fourth, ask for recent customer references and photographs of comparable projects, ideally in Minnesota winter-to-summer conditions, to assess how the crew handles variable weather and ground conditions. Fifth, insist on a no-surprises contract: all additional charges must be disclosed up front, with a cap on extras unless a new scope is mutually agreed. Sixth, consider a staged approach, start with a smaller project to gauge reliability and safety before entrusting a larger, risk-heavy job.
In weighing the decision, the prudent homeowner will treat Naturescape as a capable option for uncomplicated landscape tasks, not a guaranteed solution for complex arborist work or urgent emergencies. If the choice is to move forward, approach the engagement with rigorous guardrails: a clear scope, documented safety practices, and a firm cleanup standard. The company’s best value appears to lie with routine care and modest, predictable pruning, areas where expectations can be calibrated and met with consistent effort. For anything beyond that, or for trees with structural risk, hire with eyes wide open, and lean toward firms with demonstrable reliability, specialized arborist credentials, and a proven track record of safe, thorough cleanup in the Burnsville area.