Lush Industries in Andover

Lush Industries

(612) 386-0783 www.lushmn.com

Credentials and Trust: Family Owned

Customer Experience: Affordable

We take great pride in our experience, expertise, quality work, and the customer service that we provide to meet the needs of our customers. It is our mission to provide excellent workmanship and to achieve complete customer satisfaction from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

4.7 from 64 reviews

5 stars
59
4 stars
0
3 stars
1
2 stars
0
1 stars
4

Pros

  • They are the best.
  • They provide great service every time.
  • Lush Landscaping is professional, courteous, and dependable.
  • They are consistently on time and easy to book with.
  • They communicate from start to finish with excellent updates.
  • They go above and beyond to fix issues and keep systems running smoothly.
  • Chris and Chris form a fantastic, knowledgeable, and friendly team.
  • They deliver outstanding customer service at fair prices.
  • They listen to needs and offer thoughtful, effective solutions.
  • They leave customers highly satisfied and eager to refer others.

Cons

Based on reviews representing only 8% of total ratings

  • The reviewer criticized the management as terrible, noting the manager yelled at them and hung up the phone.
  • They found the services overpriced.
  • The landscaping crew was described as a completely different story, implying poor workmanship.

Review Overview

Lush Landscape & Irrigation is best suited for single-family homes and suburban lots where the priority is a reliable, well-managed irrigation system and cohesive landscape improvements rather than boutique, high-ornament projects. For properties with complex irrigation layouts (10+ zones, multiple controllers, or recent deck/landscape renovations), and for homeowners who want fast turnarounds, dependable troubleshooting, and proactive maintenance, Lush is a strong match. Budget-conscious clients who still demand solid quality will find value in their quoted work and the steady stream of follow-up support; urgent startup or repair needs tend to be prioritized, with technicians often arriving promptly and staying until the system is reliably back online.

Safety and cleanup standards stand out as a practical differentiator. The work ethic demonstrated by Chris and Chris, paired with a broader team that consistently minimizes lawn disruption and leaves tidy work sites, creates a predictable, low-risk experience. In irrigation repairs, breakers and hoses are replaced with care, and adjustments to heads and controllers are performed with an eye toward preventing future damage or tripping hazards around edgings and newly installed sod. When Lush undertakes larger yard projects, the cleanup is frequently noted as thorough: grading is addressed to reduce trip hazards, and existing plantings are protected where possible. In short, the company treats site safety and post-job tidiness as non-negotiables, a level of professionalism that matters when heavy equipment, trenching, or extended outdoor projects are involved.

Reliability and craftsmanship are the core strengths. The recurring pattern across reviews is a team that shows up prepared, communicates clearly, and delivers practical, explainable results. Technicians are praised for diagnosing issues quickly, replacing aging sprinkler heads, relocating components, and recalibrating controllers so the system runs exactly as intended. The standout reputation for “Chris and Chris” reflects a partners-in-crime dynamic that translates into consistent performance: upfront pricing, transparent explanations, and proactive follow-through. Homeowners repeatedly note that problems are not just fixed but explained, often with demonstrations of how to operate timers and adjust settings, so customers gain lasting confidence in their own systems.

The company’s communication and client-service record is solid, albeit with some variance in management experiences. Scheduling is easy, with online options and responsive phone support that many customers describe as reliable and courteous. The positive testimonials emphasize detailed attention to maintenance routines, startups, blowouts, and seasonal adjustments, plus follow-ups when issues reappear. There are a few critical voices about management or single-visit expectations that weren’t met, or crews that didn’t align with a broader project vision. Yet even in those cases, the owners’ willingness to engage, address concerns, and even issue refunds where warranted demonstrates accountability that is rare in this industry. For decision-makers who prioritize accountability and a clear line of communication, Lush delivers where it counts.

Pricing and value present a practical mix of strength and caution. The majority of reviews describe pricing as fair to reasonable, with several accounts of budget-friendly, upfront quotes and no-surprises billing. The flip side includes occasional notes of “overpriced” or misaligned expectations from shop talks that didn’t translate into the final bill. The pattern, however, is that the team tends to deliver substantial value: quick, high-quality installations and repairs that reduce future maintenance and prevent recurring issues. The key precaution is to secure a detailed written estimate before work begins and to insist on a defined scope of work, so there is a solid baseline if adjustments are needed mid-project.

For property owners deciding whether to hire Lush, the practical bottom line is clear. For irrigation-centric needs, startups, blowouts, repairs, and seasonal adjustments, Lush offers a dependable, technically proficient team with a track record of rapid diagnostics and durable results. For landscape upgrades or sod work attached to irrigation installations, expect work that is efficient and well-coordinated, though be prepared to navigate occasional variability in crew focus or management communication. The best-fit homeowner is one who values direct, knowledgeable instruction, can tolerate occasional scheduling nuances, and wants a partner who will stand behind the work with accountability and follow-through.

In actionable terms, approach Lush with explicit goals and verifiable expectations. Request a single point of contact for your project, a detailed scope of work, a written timeline, and a concrete warranty for materials and labor. Confirm the exact number of zones, the controller(s) involved, and any compatibility considerations with existing landscape features or recent changes (e.g., new sod, updated fencing, or deck installations). If a large landscape upgrade accompanies the irrigation work, insist on a phased plan that minimizes turf destruction and ensures proper drainage. Finally, reserve judgment on long-term value until a full season of operation proves the system’s reliability and the crew’s consistency in maintenance and communication. Lush Landscape & Irrigation is a strong, capable partner for the right project profile: irrigation-forward work on practical, mid-to-large properties where speed, technical competence, and accountable service matter most.

Credentials and Trust

Family Owned

A business built and run by family, often passed down or grown from the ground up. Personal accountability and pride in every job.

Based in Andover, Minnesota, this family-owned operation has owners who routinely join on-site to oversee irrigation installations, maintenance, and repairs. Customers consistently report being treated like family, with courteous crews, flexible scheduling, and responsive communication from start to finish. They explain every step in plain terms, offer upfront pricing, and tailor solutions to each yard—from sprinkler start-ups and blowouts to full landscape and irrigation upgrades. Long-term relationships and neighbor referrals reflect a trusted, dependable service across years of service. When concerns arise, owner involvement and accountability shine, including instances where the owner personally addressed issues and took steps to ensure satisfaction.

Customer Experience

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable pricing is frequently highlighted by customers in Andover, Minnesota, with examples like sprinkler blowouts for $80 and maintenance services offered at a very reasonable price. Pricing is often upfront and transparent, and several customers report saving money after assessments or by accepting clearer, more affordable options. The reviews consistently pair affordability with high-quality workmanship, courteous and knowledgeable staff, and reliable service across irrigation, maintenance, and landscaping needs. Overall, the pattern shows customers view the company as delivering excellent value for cost, reinforcing affordability as a core strength in this local market.