Horton's Tree Service in Livonia

Horton's Tree Service

(734) 422-1634 www.hortonstreeservice.com

9400 Middlebelt Rd, Livonia, Michigan 48150

Equipment and Capabilities: Crane, Stump Grinder

Emergency and Storm: Storm Cleanup, 24 Hour Emergency Response

Tree Services: Works Near Structures, Large Trees, Stump Removal

Credentials and Trust: Long Established, Insured

Customer Experience: Affordable

For over 40 years, Horton's Tree Service has been dedicated to the health and beauty of your landscape. Serving the Livonia area since 1980, we offer comprehensive tree care solutions, from precise trimming and shaping to complete tree removal and stump grinding. We also specialize in shrub trimming and removal. When storms strike, you can rely on our prompt and professional emergency services. Rest assured knowing that we are fully insured with both workers compensation and liability coverage.

4.3 from 96 reviews

5 stars
74
4 stars
2
3 stars
4
2 stars
3
1 stars
13

Pros

  • Horton's Tree Service is professional, thorough, and prompt in responses.
  • They clean up the site completely and leave the area cleaner than before they started.
  • The crew is safe, efficient, courteous, and highly skilled to handle storm-damage jobs.
  • They offer excellent value with fair pricing and strong service.
  • They arrive on time and communicate clearly about scheduling.
  • They go above and beyond, often removing extra debris and ensuring full cleanup.
  • They treat customers' property as if it were their own, with careful work and respect.
  • They are reliable and highly recommended by customers.

Cons

Based on reviews representing only 21% of total ratings

  • The reviewer expresses extreme dissatisfaction due to property damage from Horton's crane equipment used on a neighbor's land, including cracked pavement and backyard damage.
  • The reviewer describes Horton's customer service as horrible with slow response times and notes the owner never returns voicemails.
  • The reviewer states Horton's never returns calls, even when the price is good.

Review Overview

Horton's Tree Service in Livonia is best suited for residential properties with serious tree work, including large removals, storm aftermath, and situations where heavy equipment or crews are needed to safely manage canopy reduction around structures, wires, or tight spaces. The company consistently shines for homeowners facing high-stakes jobs: multiple mature trees, limbs over roofs or power lines, or situations requiring rapid response. Their pricing is frequently described as competitive or “great value,” making them a practical choice for mid-range to robust budgets that can absorb a major removal or stump-grinding project. For urgent storm scenarios, Horton's is particularly compelling, customers repeatedly highlight fast mobilization, decisive execution, and a willingness to accommodate tight schedules or emergency calls. Non-emergency work, however, can drift into longer lead times, so prospectors should align expectations with workload realities.

Safety and cleanup stand out as core strengths. Several reviews laud the crew’s disciplined approach to risk management, noting precise cuts, careful limb lowering, and protection of surrounding property. The use of cranes and heavy equipment is common for challenging removals, especially near houses, fences, or lines, with many reports describing careful planning and on-site oversight that minimizes collateral damage. Cleanup is consistently thorough: debris removal, leaf blowing, stump grinding, and even additional services like gutter blowing or tarp applications appear as routine in many jobs. Yet a notable caveat persists: when a high-demand or emergency job is prioritized, communication lapses or scheduling shifts can occur. The prudent approach is to insist on a written scope, a single point of contact, and explicit confirmation of access and neighbor coordination before work begins.

Cleanup quality feeds directly into the perceived reliability of Horton's. Reviewers repeatedly mention leaving the yard “cleaner than before,” and several accounts celebrate quick, meticulous finish work that minimizes the typical post-removal mess. The crews’ ability to salvage usable wood for customers and to coordinate efficient, multi-tree removals further reinforces their reputation for thorough housekeeping. That said, the same feedback loop reveals that when projects are delayed or rescheduled, customers can experience frustrating lapses in follow-up. The company’s responsiveness varies; some customers report proactive communication and prompt estimates, while others recount missed calls and long waits for a schedule. In practice, this translates to: expect excellent cleanup and professional execution once on site, but shield the process with written timelines and confirmations to avoid miscommunications.

Value and pricing emerge as a clear differentiator, particularly for larger, more complex removals. Many clients praise Horton's for delivering top-tier results at a price that beats local competitors, with phrases like “great price” and “best value” frequently appearing. The ability to mobilize a sizeable crew quickly and to perform multiple concurrent tasks often translates into substantial savings because of reduced time on site. Customers also appreciate transparent, fair bidding and the willingness to negotiate a reasonable price for substantial work, including stump grinding and root removal. However, the flip side is that a few reviews document premium expectations or unmet pricing communications when storms inflate demand. The takeaway: secure a firm written estimate that captures scope, permit needs, and any contingency fees, then compare against comparable bids to confirm true value.

Reliability and communication can swing the decision heavily. The company earns high marks for punctuality, professionalism, and courteous crews who explain options on site and adapt to evolving job conditions. In many stories, the owner or foreman maintains on-site presence to supervise critical steps and to reassure property owners, an important factor when the work influences the structural integrity of nearby buildings or utilities. Yet several reviews reveal a pattern of delayed or inconsistent follow-up, missed return calls, and scheduling gaps, sometimes extending over weeks or months. The most credible interpretation is that Horton's excels when a job is moving and crews are in place, but readers should anticipate potential delays for non-emergency or smaller projects. Prospective clients are advised to secure a clear point of contact, confirm a written schedule, and maintain regular check-ins as a safeguard against communication lapses.

The practical takeaway for a decision-focused property owner: Horton's Tree Service is a compelling option for large-scale residential work in Livonia where safety, speed, and meticulous cleanup matter most. They perform well on storm damage, near-structure removals, and stump grinding, delivering value that often undercuts nearby competitors. Prospective clients should enter a contract with explicit expectations for timing and communication, especially if the project hinges on non-emergency availability or a tight deadline. For HOA-heavy neighborhoods or multi-tree sites, Horton's can coordinate with oversight requirements and deliver a professional, safety-forward crew that treats the site as if it were their own. However, to avoid frustration, secure written estimates, designate a single contact, and insist on scheduled dates and progress updates, particularly during peak storm seasons when demand can shift priorities.

In sum, Horton's Tree Service serves a specific, high-value niche well: significant removals, complex canopies, and urgent storm-related work on residential properties where structure and utility proximity require experienced hands and robust cleanup. The company stands out for safe execution, thorough site restoration, and pricing that often makes sense against the alternative of DIY risk or slower, less capable outfits. Customers who prioritize safe, decisive work and a near-flawless cleanup will find Horton's a strong match. Those with a tendency toward needing consistent, highly proactive communication should enter the engagement with explicit, written assurances and a clear chain of command to avoid the infrequent but real disconnects that color some experiences. For properties in Livonia and the surrounding area, Horton's remains a practical, capable choice for demanding tree work, provided the project is defined, scheduled, and monitored with disciplined, proactive communication.

Equipment and Capabilities

Crane

Crane-assisted removal for trees that can't be conventionally climbed or sectioned - ideal for extremely large, hazardous, or tightly situated trees.

Crane-equipped operations enable Horton’s Tree Service to lift and remove large trees even when space is tight. Feedback shows they routinely deploy a 15-ton crane truck along with other heavy equipment to maneuver around houses, power lines, and between structures, lifting high branches and trunks as needed. This capability helps them complete challenging removals efficiently, often with thorough cleanup that leaves the yard ready for planting. There is at least one instance where crane work caused pavement cracking and yard damage, underscoring the importance of careful planning and site coordination. In the Livonia area, this crane capacity is a key factor in handling storm damage and risky removals while maintaining professional service.

Stump Grinder

Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.

Stump grinding is delivered as a core part of Horton's removal package, typically after the tree is felled. Customers note that they bring heavy equipment to grind out the remaining stumps, leaving a clean slate that lets you reseed or replant right away. The work is described as fast and thorough, with crews handling large stumps and challenging sites while maintaining safety. Cleanup is consistently highlighted as exceptional, with the area left cleaner than it was before they arrived. Based in Livonia, Michigan, Horton's stump grinding capabilities are proven across the service area.

Emergency and Storm

Storm Cleanup

Ready to respond after high winds, ice storms, or heavy snow bring trees and limbs down across your property.

Storm cleanup is a core capability, with crews mobilizing quickly to remove fallen trees, limbs, and debris after severe weather. Customers report prompt on-site response and careful work around roofs and power lines, often within hours or the same day. They deploy cranes, 15-ton crane trucks, lifts, and other heavy equipment to safely remove large trees over houses and wires and to grind stumps after removal. Cleanup is thorough—debris is racked and blown away, and damaged roof areas or gutters are addressed, with crews sometimes tarp­ing exposed sections to protect property. In Livonia, Michigan and the surrounding area, this team handles storm-related removals with speed and safety, consistently prioritizing the client’s property and leaving the site cleaner than before.

24 Hour Emergency Response

Available around the clock for dangerous situations - a tree on your roof, a limb blocking your driveway, or a trunk threatening to fall. Day or night.

Emergency readiness is evident in rapid response to storm damage in Livonia, MI, with customers describing prompt on-site work and a strong focus on safety. During urgent situations, crews mobilize quickly, using cranes and other heavy equipment to reach trees over roofs and near power lines and to remove hazardous limbs. Several reviewers note they can handle emergency removals within a day or within a 24-hour window, prioritizing pressing threats and coordinating thorough cleanup. The experience emphasizes professional, courteous crews, clear communication, and meticulous cleanup even under time pressure. Taken together, these patterns reflect a dependable 24-hour emergency capability for urgent tree and storm cleanup in the Livonia area.

Tree Services

Works Near Structures

Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.

Near-structure work is a defining capability for Horton's Tree Service in the Livonia area, with crews regularly handling removals that involve homes, roofs, and utility lines. Customer feedback consistently highlights their ability to remove trees that overhang structures, often using crane trucks and other heavy equipment to access tight spaces without compromising surrounding property. The pattern shows careful, professional execution, strong safety practices, and thorough cleanup, even when storms demand rapid response. There is also a noted risk in a few cases where crane-based work caused property damage or communication gaps, underscoring the importance of coordination with neighboring properties and clear scheduling for work near structures. Overall, Livonia-area homeowners rely on Horton's for precise near-structure removals, stump grinding, and post-job cleanup, often during time-sensitive storm scenarios.

Large Trees

Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.

In Livonia, Horton's Tree Service has demonstrated strong large-tree capabilities, including removing huge trees over homes and near power lines using cranes and other heavy equipment to complete the job safely. Customers note professional, thorough crews and prompt responses, with cleanup that leaves the area spotless after large removals. They can remove multiple large trees in a single visit and grind stumps to leave a clean slate ready for planting. They’ve quickly responded to storm-related emergencies, removing fallen limbs and working carefully around structures and utilities.

Stump Removal

Full stump extraction, root and all - not just grinding. Ideal when you need the area completely cleared for construction, landscaping, or replanting.

In Livonia, stump removal is a core capability, with complete stump grinding performed after tree removal to leave a smooth, plantable surface. Customers consistently report thorough, efficient stump work using heavy equipment, often enabling immediate reseeding or new plantings. Stump grinding is integrated into broader removal projects, adept at navigating space around structures and other obstacles while prioritizing safety and cleanup. The on-site cleanup is repeatedly praised, with debris removed and the work area left cleaner than it was before.

Credentials and Trust

Long Established

A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.

With more than four decades of service in the Livonia area since 1980, Horton's Tree Service demonstrates a long-established capability to manage complex tree care projects. Customer feedback patterns consistently show professional, thorough crews performing precise trimming, shaping, full removals, stump grinding, and shrub work, followed by meticulous cleanup. During storms, they are repeatedly described as prompt and reliable, able to mobilize heavy equipment and cranes to handle trees near structures or power lines with safety and efficiency. Affordability and value recur in comments across jobs of all sizes, with many thanks for fast, courteous service and cleanup that leaves yards in good condition. While scheduling and communication timing can vary during peak storm periods, the overall pattern reflects a seasoned, trusted operation that clients turn to for critical emergency needs and routine maintenance alike.

Insured

Carries proper liability and workers' compensation insurance. If something goes wrong on your property, you're protected.

High-risk removals near homes and power lines are handled with professional, safety-first precision, often using cranes and heavy equipment to protect structures. Customer experiences emphasize prompt, thorough communication and a smooth, stress-free process from the initial contact through final cleanup, even during urgent storm responses. Cleanup and stump grinding are consistently thorough, leaving yards cleaner and ready for follow-up work like reseeding. Taken together, these patterns illustrate a strong insured capability in Livonia, reflecting reliable liability protection and a safety-conscious approach when managing complex tree-care jobs.

Customer Experience

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Competitive pricing shows up consistently in feedback, with many noting Horton's Tree Service is affordable and delivers strong value. For large, high-risk jobs near homes and power lines, customers report excellent value, mentioning great prices and quick, thorough work that includes removal, stump grinding, and cleanup. The breadth of services—trimming, shaping, removal, stump grinding, shrub work, and emergency response—often comes with pricing described as fair or better than nearby options, making it accessible for both routine and storm-related needs. Several comments highlight discounts and overall affordability, including mentions of senior discounts and quotes that beat other providers. Even in urgent storm scenarios, reviewers indicate they achieve cost-effective results without sacrificing thorough cleanup and safety.