Ruby's Tree Service in Lansing

Ruby's Tree Service

(517) 371-8733

611 Terminal Rd, Lansing, Michigan 48906

Equipment and Capabilities: Stump Grinder

Tree Services: Lot Clearing

Emergency and Storm: 24 Hour Emergency Response, Quick Response

Credentials and Trust: Family Owned

Customer Experience: Free Estimates, Affordable

Tree services -Tree Removal -Tree Trimming -Stump Grinding -Lot/Land Clearing -Bush removal and trimming -Residential and Commercial work

4.2 from 53 reviews

5 stars
42
4 stars
1
3 stars
0
2 stars
0
1 stars
10

Pros

  • They offer the best price and get the job done exactly as promised.
  • They are solid on price and deliver reliable results.
  • Ruby's Tree Service is the best tree service in the Lansing area.
  • The team arrives on time and completes work quickly.
  • They perform an excellent cleanup after the trees are removed.
  • The family-owned crew does a fantastic job and is highly recommended.
  • They are professional, friendly, and easy to work with.
  • They handle large or difficult removals safely and efficiently.
  • Their estimates are fair and the pricing is reasonable.
  • They consistently leave customers happy and willing to hire them again.

Cons

Based on reviews representing only 19% of total ratings

  • They left a mess scattered in the yard and refused to clean up, after cutting down a neighbor’s trees.
  • They left half the trees uncut and promised to return, but seven months later the job was still not completed.
  • They were awful, rude, and disrespectful, starting work at 7 AM on a Saturday and disrupting the neighborhood, and they were rude when contacted.

Review Overview

Ruby’s Tree Service in Lansing is best suited for single-family properties with multiple large trees or trees in challenging spots, where speed, cost-effectiveness, and solid cleanup matter more than polish or crane-intensive logistics. For homeowners facing urgent removals or major trimming near structures, Ruby’s consistently delivers fast estimates and swift on-site work. The company tends to work well for budgets ranging from modest to moderately aggressive, especially when the goal is to remove hazardous trees or clear space quickly without paying crane fees or lengthy delays. In short, this outfit suits practical, value-driven homeowners who want reliable results without overpaying.

When the job is sizable or technically tricky, Ruby’s shows a readiness to tackle complexity. Multiple reviews cite removal of towering oaks and maples, trees positioned perilously close to houses, fences, and power lines, and even delicate tasks like moving a rope swing or coordinating nearby hedges. The crew’s performance on large removals, often finishing within a day or two and using stump grinding where needed, demonstrates a capacity to manage high-stakes work without collapsing under risk. The team’s family-owned, hands-on approach tends to translate into decisive field performance: experienced personnel on site, clear sequencing, and a track record of finishing substantial jobs in a practical timeframe.

Safety and cleanup standards are central considerations here. The strongest testimonials emphasize comprehensive cleanup, protective ground cover, thorough debris removal, and even detailed post-job tidying with blowers and bins. Several customers recount yards that were left “better than found” and trees ground and chipped with attention to driveway and windows. That said, a minority of reviews highlights inconsistent cleanup or cross-neighborhood mess, underscoring the reality that safety and site control hinge on clear prior agreement and supervision. The prudent expectation is that the agreement includes full site protection, cover for windows and lawns, and a precise plan for any debris dispersion. When these elements are in the contract, Ruby’s consistently meets the high standards demanded by tree work.

Value and pricing emerge as a distinguishing factor, consistently tipping in Ruby’s favor relative to many Lansing options. Numerous reviewers describe pricing as fair, reasonable, or unbeatable, with speed and efficiency reinforcing the perceived worth. There are occasional counterpoints where others quoted higher prices or where apparent miscommunications led to concerns about cost. The practical takeaway: Ruby’s tends to deliver competitive prices for substantial work, but written scope and a defined price cap are essential. Confirm exactly what’s included, stump grinding depth, cleanup breadth, and any additional pruning or limb removal, to avoid price creep after work commences.

Reliability and communication show a clear polarity. The most dependable experiences feature prompt estimates, courteous scheduling, and on-time crews who communicate clearly from the first call through project completion. Several reviewers praise the office workflow, the professionalism of the estimator, and the quick follow-through that keeps projects moving. Yet there are notable exceptions: missed appointments, failed follow-ups on estimates, and inter-personal friction in a handful of cases. For property owners, the lesson is straightforward, screen for a single point of contact for the project, insist on a written estimate with a defined timeline, and request confirmation of day-of-arrival expectations to minimize miscommunication.

In a practical decision framework, Ruby’s Tree Service is a solid recommendation for most Lansing homeowners facing sizable removals or routine trimming where safety, cleanup, and cost are the core criteria. It’s particularly compelling for properties with trees in precarious positions, where a quick, efficient crew can mitigate risk and minimize collateral damage. Prospective clients should prioritize a clear contract that codifies safety protocols, ground protection, and a comprehensive cleanup plan, while also confirming the exact scope of work and the final price before any branch is cut. If there is a requirement for emergency response, near-term scheduling, or rapid stump grinding, Ruby’s frequently earns a place at the top of the shortlist.

Overall, Ruby’s Tree Service stands as a practical, capable option for Lansing residents who want speed, reliable execution, and honest pricing, delivered by a family-owned team that tends to treat yards with respect. The best-fit clients are those who value straightforward communication, visible commitment to cleanup, and a realistic expectation of what can be accomplished in a day or two without resorting to cranes or outsized equipment. With clear expectations set in advance, scope, protection, cleanup, and post-work review, Ruby’s can be a dependable partner for keeping trees healthy, safely removed, and properties tidy.

Equipment and Capabilities

Stump Grinder

Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.

Stump grinding is a core capability of Ruby’s Tree Service, with crews bringing a stump grinder to the site and often finishing the grinding the same day as removal. They’ve handled large stumps—such as large maples or oaks—and commonly wrap up grinding and debris cleanup by around 4:30pm to 5:00pm. This pattern reflects fast, thorough, and neat work in residential and commercial settings across the Lansing area, including North Lansing.

Tree Services

Lot Clearing

Full-scale land clearing for new construction, overgrown acreage, or development prep. Trees, brush, and stumps - all of it gone.

Lot clearing is handled by removing multiple trees and clearing dense areas, including tall oaks, with stump grinding to ready the site for next steps. Crews arrive efficiently and tackle tough spots near structures, often completing the work in a single visit when possible. Cleanup is consistently emphasized, leaving driveways and yards neat and the site ready for use. In the Lansing area, this family-owned operation delivers residential and commercial lot clearing with affordable pricing and quick response, making it a practical choice for preparing land.

Emergency and Storm

24 Hour Emergency Response

Available around the clock for dangerous situations - a tree on your roof, a limb blocking your driveway, or a trunk threatening to fall. Day or night.

Emergency work is a standout capability for Ruby's Tree Service. In the Lansing area, they’re frequently quick to respond to urgent calls, with on-site visits the next morning and, when needed, complete removal and stump grinding within a single day. The intake process is efficient—customers note fast assessments, prompt estimates, and rapid scheduling—followed by a skilled crew that works quickly and leaves the area clean. They regularly handle high-risk scenarios, like trees near houses or power lines, with careful planning and decisive execution. Overall, their emergency capability is evidenced by rapid responses to urgent situations, quick on-site work, and thorough cleanup in the Lansing area.

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Rapid response is a hallmark of this Lansing-area tree service, with crews ready to mobilize quickly after contact. Customers frequently note on-site work starts promptly—often the next morning or within hours, such as a team arriving at 10am the day after the call or 8:30am the following morning to tackle large removals. In emergencies, they respond fast to remove dangerous trees and clear debris, finishing jobs in a single day when possible. Cleanup is consistently thorough, leaving yards cleaner and neater than found, with equipment and care used to protect driveways and property. Across residential and commercial projects in Lansing, their quick turnaround is paired with reliable service and fair pricing, earning repeat calls from satisfied customers.

Credentials and Trust

Family Owned

A business built and run by family, often passed down or grown from the ground up. Personal accountability and pride in every job.

Family-owned leadership and multi-generational crews drive Ruby's Tree Service to handle complex removals, trimming, stump grinding, and lot clearing with hands-on guidance. Customers report reliable quotes and prices, prompt on-site service, and rapid execution—delivering what was promised with efficient cleanup. The onsite teams often include Earl and his sons, with Ruby coordinating from the office, creating a cohesive, accountable experience from quote to completion. This approach serves both residential and commercial clients in Lansing, including quick emergency responses and careful, neat results that respect property boundaries. Overall, the consistently favorable feedback points to a trusted, locally rooted service that combines affordability, speed, and personal accountability.

Customer Experience

Free Estimates

No charge for coming out to assess the job and give you a price. Know what you're getting into before committing.

Free estimates are provided on-site, with the estimator often arriving promptly—sometimes the next morning—to assess the job and give a clear, reasonable quote. The quotes are consistently described as competitive or fair, and in at least one case the estimate fell between three other bids, underscoring a straightforward, transparent process. After the estimate, scheduling and mobilization tend to be swift, with large removals or stump grinding often starting soon after approval and moving efficiently toward completion. This pattern—quick onsite assessment, transparent, reasonable pricing, and prompt follow-through—reflects the strong emphasis on free estimates and dependable service in the Lansing, Michigan area.

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable pricing makes it possible for Ruby's Tree Service to perform tree removal, trimming, stump grinding, bush removal and trimming, and lot/land clearing for both residential and commercial work in the Lansing area. Several customers highlight best price and reasonable estimates, noting that the price is fair and the crew delivers what they promise. They act quickly and efficiently, completing complex jobs and leaving yards clean, with praise for fast response, on-time arrivals, and thorough cleanup. As a family-owned operation, they emphasize value and honesty, with reports of unbeatable prices and solid workmanship that keep customers returning.