Twin Oaks Landscape in Ann Arbor

Twin Oaks Landscape

(734) 213-6911 www.twinoakslandscape.biz

4100 S Maple Rd, Ann Arbor, Michigan 48108

For over twenty years Twin Oaks Landscape has provided the Washtenaw County with expert landscaping, snow removal, landscape maintenance services, drainage services. Twin Oaks Landscape also has experience as a hardscape contractor installing and designing retaining walls, outdoor firepits, gazebos, pergolas, stone staircases and walkways, paver patios and more. We have experienced landscape designers and hardscape contractors on staff, who can help you create the outdoor entertaining space you've always wanted. Based in Ann Arbor, we also provide landscaping services to Dexter, Saline, Milan, Brighton, and Ypsilanti as well as the surrounding communities.

4.8 from 87 reviews

5 stars
79
4 stars
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3 stars
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2 stars
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Pros

  • They were great and showed up on time.
  • Chris was great at staying on schedule even with last-minute requests.
  • Chris explained everything thoroughly before starting and kept everyone informed about timing.
  • Chris has communicated very well.
  • They did a great job and were responsive to questions via email.
  • Joe and his team did a fantastic job with power washing and sanding the patio; they were professional and easy to work with.
  • The Twin Oaks teams have been super helpful and professional with big and small projects.
  • Outstanding service and attention to detail.
  • They completed an extensive landscaping and drainage project for a commercial building.
  • The patio looks amazing.

Cons

Based on reviews representing only 5% of total ratings

  • They warned that long-term contracts for seasonal work are restrictive, with outrageous prices and a lack of customer service or urgency.
  • They felt the price was expensive and that they had recently felt gouged.
  • They noted damage caused by the equipment used.

Review Overview

Twin Oaks Landscape is best suited for Ann Arbor homeowners with multi-faceted landscape challenges, especially those dealing with drainage woes, hardscape installations, and integrated irrigation or planting programs. This firm shines when the project calls for planning, soil-water management, and durable, long-lived results rather than a quick, low-cost fix. Typical clients are homeowners with mid-to-high budgets who value quality over bargain pricing, and who want a reliable partner to guide complex jobs from assessment through final reveal. Urgency is welcome, but the real strength lies in steady execution and clear communication across a broad scope of work, certainly not a firm aimed at last-minute, budget-only “get-it-done” projects.

Safety and cleanup standards are central to Twin Oaks’ value proposition, and these considerations deserve top-tier emphasis in tree-related work as well. Reviews repeatedly highlight punctual arrival, professional conduct, and a disciplined approach to protecting surrounding plantings, lawns, and hardscape edges. Cleanups are consistently thorough, with crews leaving yards free of debris and minimizing collateral damage to neighboring areas. There are credible cautions about occasional equipment-induced damage and invoices that reflect extra hours, underscoring the need for a documented safety plan and a precisely scoped job. Prospective clients should insist on a written site-protection plan, confirm protection of irrigation lines and root zones, and ensure the staging and machine footprint are tailored to the yard’s sensitivity before any heavy equipment enters the space.

Communication and project management stand out as Twin Oaks’ core strengths. Chris, in particular, is praised for staying on schedule, explaining options in plain terms, and validating timing before mobilization. The team’s responsiveness is well documented, with rapid answers to questions and a proactive approach to adjusting plans when needed. This is the kind of reliability that translates into less frayed nerves for homeowners handling drainage work, softscape updates, or new patios, where the plan must evolve without devolving into confusion. Across multiple jobs, the company demonstrates the discipline to keep customers informed from start to finish, delivering on promises and maintaining momentum even when weather or supply hiccups occur.

Quality emerges as the through-line across services, especially drainage work, irrigation maintenance, and hardscape installation. Twin Oaks’ depth of experience with water management translates into tangible, lasting improvements: swales and trench drains that move water away from foundations, integrated underground drainage tied to gutter systems, and patio or walkway installations that hold up under Michigan weather. Neighbors frequently praise the aesthetic and functional upgrades, with explicit notes about durability and the absence of recurring erosion or water issues. Price sensitivity exists, but the consensus is that the value aligns with the quality of materials and the thoroughness of planning. A few reviews cite higher costs or caution about long-term contractual commitments, so the prudent path is to treat engagements as collaborative endeavors with a clearly written scope, milestones, and exit terms if necessary.

From a practical arborist perspective, the company’s demonstrated strength is winding water management into the landscape in a way that protects tree health and soil stability. Many projects involve regrading, drainage redirection, and landscape work that reduce standing water around roots and foundations, which is precisely what preserves trees over time. The most compelling case studies describe improvements that curb root suffocation and soil saturation, while still delivering visually appealing yard enhancements. Yet the occasional critique about crew sizing or scope creep serves as a reminder: tree- and root-sensitive work demands precise planning, appropriate equipment, and firm scope boundaries. For any operation involving significant root zones or near established trees, request explicit protection measures, plan for minimal soil compaction, and verify the presence of crew members trained in working carefully around root systems.

In the end, Twin Oaks Landscape represents a solid, dependable option for Ann Arbor residents who want sophisticated landscape results, backed by reliable scheduling, responsive communication, and a clear emphasis on protecting property during the project. It is a fit for properties that demand more than cosmetic improvements, sites where drainage, soil health, and durable hardscapes matter as much as aesthetics. It is not the place for those chasing the absolute lowest bid or for projects requiring impulsive, last-minute escalation without a comprehensive plan. Read the contract closely to avoid ambiguous terms around seasonal work or hourly charges, and insist on a detailed scope that binds materials, timelines, and cleanup expectations. For property owners seeking a partner who translates years of horticultural and drainage expertise into practical, lasting improvements, Twin Oaks Landscape stands out as a capable, customer-focused choice.