Maltby & in Stoughton

Maltby &

(781) 344-3900

614 Park St, Stoughton, Massachusetts 02072

Equipment and Capabilities: Crane, Bucket Truck, Aerial Lift

Tree Services: Dead Tree Experience, Stump Removal, Tree Assessments, Cabling Bracing, Works Near Structures, Large Trees

Credentials and Trust: Long Established

Customer Experience: Affordable

Maltby & Company has been serving the arborcare needs of New England's diverse landscapes for over 75 years. Built on hard work, family values and a love of the outdoors, we continue to strengthen that foundation with cutting edge technology, authentic customer service and pride in our talented team of professionals. Our certified arborists are experts in the industry, providing skilled, safe and eco-conscious tree care and plant healthcare services. Maltby serves residential, commercial and municipal customers throughout New England.

4.8 from 60 reviews

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Pros

  • They are a trusted, family-owned tree service known for safety and professionalism.
  • They complete work efficiently, with careful planning and excellent cleanup.
  • They leave yards clean with no debris after their work.
  • They use a large crane and skilled crew to handle challenging removals safely.
  • They provide clear communication, detailed quotes, and are easy to work with.
  • They show respect for customers' property, parking, and neighbors.
  • They consistently receive high praise and strong recommendations.
  • They offer expert arborist advice and care for tree health.
  • They are reliable, prompt, and deliver high-quality results.
  • They go above and beyond, sometimes saving pets and ensuring customer satisfaction.

Cons

Based on reviews representing only 7% of total ratings

  • They criticized Maltby for scheduling a chainsaw job at 7 a.m. in a residential neighborhood, suggesting it was driven by profit and unnecessary.
  • They stated Maltby never called the client back for two weeks.
  • They complained that Maltby showed up unannounced after weeks of communication to finish removing lumber, leaving the job incomplete and not notifying in advance.

Review Overview

Maltby & Co is best suited for Boston-area homeowners facing high-stakes arboriculture: large, historic, or structurally sensitive trees, properties with limited access, and projects that demand crane-assisted removals or precise, risk-aware pruning. The company’s pedigree as a family-run operation with multiple generations in the trade translates into a discipline for complex work rather than routine maintenance. For sites where speed is less important than safety and outcome, and where a robust budget is available to ensure top-tier results, Maltby stands out. If the job involves a near-structure removal, a tree over a home, or work near power lines, Maltby’s approach is precisely what a discerning homeowner should seek. For those with simply a cosmetic trim or a bargain-basement price target, this outfit may not be the first choice; for everything else, Maltby is the benchmark.

Safety and cleanup are the sinews of Maltby’s operation, and they matter here more than in nearly any other home service. The reviews repeatedly highlight meticulous planning, careful crane work, and a disciplined on-site routine. Crews “plan things out, move carefully,” and coordinate with the homeowner to avoid surprises. After work, the yard is returned to its prior condition, often so thoroughly that leaves no trace of heavy equipment, indeed, branches are removed, debris is cleared, and even leaf blowers and rakes finish the job. In instances of large removals, the crew has left properties spotless, sometimes laying mats to protect lawns and ensuring a clean perimeter around driveways and landscaping. Where safety is non-negotiable, Maltby delivers the level of control and containment that reduces risk for the crew and for neighbors.

The quality of work and the process speak volumes about the company’s capabilities. Clients repeatedly describe a service sequence that begins with a knowledgeable walkthrough, a clear plan, and a detailed, line-item quote. The team is comfortable handling monumental tasks: a 60-ton crane lifting large oaks over a house; work near power lines; or stabilizing aging specimens with cabling and health assessments. Arborists and climbers who appear on site are deft, patient, and communicative, explaining what they’ll do, answering questions, and then executing with precision. The company’s willingness to engage in advanced tree care, resistograph checks for decay, targeted pruning to remove dead wood, and ongoing maintenance for historic trees, demonstrates a depth of expertise that goes beyond routine removal. The crane work, especially, is described almost as a performance in safety and efficiency, performed by operators who treat the job as a high-trust operation rather than a last-minute scramble.

Reliability and communication are core strengths, though not flawless in every instance. The overwhelming majority of reviews praise prompt responses, thorough estimates, and dependable scheduling. Quotes arrive quickly, often with clear, actionable options that allow homeowners to select the level of service that fits their priorities. On-site teams, Arlen, Doug, Ryan, and others, are repeatedly commended for punctuality, courtesy, and a calm, professional demeanor under demanding conditions. Cleanliness after completion is a common thread: crews tidy up, remove debris, and leave no obvious signs of work. Still, there are isolated notes about communication gaps or delays in follow-through after a project, underscoring the importance of explicit agreement about timelines, access, and post-work coordination. In practice, these are the exceptions rather than the rule, but they should be part of any decision maker’s due diligence.

Value, price, and risk management form a nuanced picture. Maltby is often described as not the cheapest option, but consistently among the best in terms of safety, quality, and long-term results. Several reviews frame the price as competitive given the level of expertise and the scale of equipment, especially the use of a large crane, that standard tree services rarely match. The caution is clear: cutting corners on safety or skimping on cleanup invites regret on both cost and risk. For homeowners prioritizing a durable, aesthetically excellent outcome, Maltby’s combination of skilled arborists, sophisticated equipment, and careful site management justifies the premium. When compared with lower bids from less thorough outfits, Maltby’s work tends to pay for itself in fewer revisits, better tree health outcomes, and a lower chance of property damage.

In practical terms, Maltby & Co should be the first call when the situation involves high risk, high complexity, or long-term tree health considerations. Prospective clients should come armed with a clear scope of work and a preference for safety-first methods: request a site walkthrough, insist on a written plan, and confirm access logistics and noise expectations. For properties with limited space or near structures, demand a crane-based plan and an explicit cleanup commitment. If the project involves historic specimens or trees requiring ongoing care, ask about resistograph testing, cabling, or targeted pruning to preserve vigor while reducing hazard. Above all, expect a careful, disciplined approach: the team will evaluate health, plan containment of debris, and execute with an emphasis on public safety and neighbor considerations. Maltby & Co remains a practical, dependable choice for those who refuse to compromise on safety, cleanliness, and the long-term vitality of their trees.

Equipment and Capabilities

Crane

Crane-assisted removal for trees that can't be conventionally climbed or sectioned - ideal for extremely large, hazardous, or tightly situated trees.

Crane capability is the cornerstone of their large-tree work, enabling safe removals near houses and other structures. Customers recount employing a 60-ton crane to lift large oak trees directly over homes, with careful planning, precise execution, and meticulous cleanup. Several reviews highlight a nearly 160-foot crane reach for distant or tall trees, performed by skilled climbers and a coordinated crew using headsets for clear communication. Work near driveways, power lines and other structures is routinely handled with safety, permits when needed, and coordination with local authorities. Based in Stoughton, MA, Maltby & Co brings a long-standing crane heritage to New England, with roots claimed in pioneering crane use for tree removal since the 1950s. Overall, customers consistently note professionalism, safety, efficiency, and respect for property when Maltby deploys its crane-equipped teams.

Bucket Truck

Uses an aerial bucket truck for safe, efficient access to tall or hard-to-reach branches. Faster and more stable than climbing for many jobs.

Aerial access via bucket truck is a core capability showcased by Maltby & Co in Stoughton, MA. Customer feedback highlights the bucket truck as essential for reaching high limbs and performing aerial lift pruning on mature trees near driveways and roadways. The bucket truck also proves valuable in time-sensitive, delicate tasks, including a notable rescue of a cat stranded high in a tree where the bucket operator safely retrieved the pet. Crews coordinate to protect property, such as laying mats for the truck to avoid lawn marks and leaving the worksite clean with minimal debris. Overall patterns show the bucket truck enabling efficient, safe access that complements Maltby’s crane work for near-structure removals and complex tree care across New England.

Aerial Lift

Uses a towable or tracked aerial lift for high-reach work without the need for a full crane. More versatile in tight spaces while still reaching significant heights.

Aerial lift capability is central to Maltby & Co's tree care, enabling safe, precise work from a crane or bucket truck in challenging landscapes. In one job, a 60-ton crane lifted several large oaks directly over a house, with careful planning, coordinated operation, and a clean finish. Customers consistently note thorough preparation and cleanup, with crews laying mats for truck access and leaving properties free of debris. Aerial lift pruning is routinely performed on mature trees near roads and structures, with crews like Arlen and Hiram handling the work and providing post-work health notes. The bucket truck has even been used for emergencies, such as rescuing an indoor cat from a tree, illustrating safe access and responsive service. This crane-centered capability reflects Maltby’s long history in New England, dating back to the 1950s when crane-based removals became a hallmark of the company in the region.

Tree Services

Dead Tree Experience

Specialists in the safe removal of dead, dying, or diseased trees. Dead trees are unpredictable - experience and caution matter.

Dead-tree work is performed with crane-assisted precision when needed, including cases that require lifting large dead trees over homes to safely remove them. Operations are planned and executed carefully, with crews removing dead branches, transporting away debris, and leaving yards clear and tidy. Near-structure removals are handled with exceptional caution and clear communication, including coordination to protect property lines and ensure safety. Health assessments inform decisions on deadwood and stability, with techniques like resistograph decay checks and targeted cabling/bracing to stabilize remaining trees or prevent future hazards. With a long history serving New England, Maltby & Co is repeatedly trusted for reliable, neat, and thorough dead-tree removal and related arborcare.

Stump Removal

Full stump extraction, root and all - not just grinding. Ideal when you need the area completely cleared for construction, landscaping, or replanting.

Stump removal is delivered with the same precision and safety that Maltby & Co brings to their arborcare across New England. Clients report that their stump removal and reseeding work comes out perfect, with thorough cleanup and no leftover debris. They handle large stumps and trees with heavy crane capacity—one client described a 60-ton crane lifting large oaks directly over a house, with careful planning and safe execution. In towns like Natick, they coordinate with authorities when needed, lay protective mats for lawns, and return properties to pre-work condition after the job. From their base in Stoughton, MA, Maltby & Co has a 75-year reputation for professional, safe stump removal delivered to residential, commercial, and municipal customers across New England.

Tree Assessments

Offers professional evaluation of your trees' health, structure, and risk level. Useful before buying property, after storm damage, or when a tree just doesn't look right.

Rigorous tree health and safety assessments are a core capability, delivered by Maltby & Company’s certified arborists in Stoughton, MA and across New England. Clients rely on on-site evaluations to decide when pruning, cabling, treatment, or removal is needed, especially for trees near structures, driveways, or utility lines. They employ detailed health checks, including resistograph decay assessments, to identify internal decay and guide treatment or removal decisions. Pre-job planning, safe execution, and meticulous cleanup are consistently highlighted, along with clear, thorough reporting that keeps homeowners and property managers informed about tree health and recommended actions. This evidence-based approach supports residential, commercial, and municipal projects throughout New England, reflecting long-standing expertise and a commitment to safety and quality.

Cabling Bracing

Installs steel cables or braces to support weak branch unions, co-dominant stems, or leaning trunks - extending the life of a tree you don't want to lose.

Cabling and bracing is a core capability at Maltby & Co, with customers in Massachusetts and across New England turning to them to stabilize trees that pose risk to nearby structures. In a home project, they cable-stabilized two redbud trees and thinned a Stewartia, delivering superb results and showing precise care to preserve the trees’ form. Clients consistently note careful planning, clear communication, and thorough cleanup when cabling and bracing work is performed, even in tight spaces or near driveways. With a long history serving the region from Stoughton, Maltby brings seasoned arborists and a strong safety mindset to cabling and bracing, balancing tree health with risk management.

Works Near Structures

Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.

Crane-enabled near-structure work is a standout capability, with clients noting the ability to lift large oaks directly over homes using a 60-ton crane. Work is planned meticulously and executed with care, moving loads safely and delivering clean, precise results. Property protection is prioritized—crews lay mats for equipment, leaf blow and rake debris, and leave yards clean with no marks or debris. Communication is strong and proactive, with clear process explanations, prompt quotes, and coordination for safety requirements such as police detail when needed. In addition to crane work, aerial lift pruning and other near-road, near-structure tasks show their ability to safely manage trees adjacent to houses and utilities while preserving health.

Large Trees

Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.

Large_tree work is demonstrated by deploying a 60-ton crane to lift and remove very large trees, including oaks, directly over homes with careful planning and precise execution. Customer feedback patterns emphasize safe, efficient, and neat results, with crews trimming or removing large trees and then leaf-blowing, raking, and clearing the yard so no debris remains. They routinely handle near-structure and tight-space scenarios, coordinating access, rigging, and safety logistics, sometimes even coordinating police details to protect occupants and property. Locally in Stoughton, Massachusetts, and throughout New England, Maltby & Co leverages its crane-enabled capabilities to serve residential, commercial, and municipal customers with reliable, high-quality tree care.

Credentials and Trust

Long Established

A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.

Maltby & Company has built a long-established capability in arborcare across New England, backed by more than 75 years of hands-on experience serving residential, commercial, and municipal clients. The pattern of feedback shows a family-run operation trusted across generations, with customers praising knowledge, professionalism, and dependable service. Notably, their crane-assisted removals—up to a 60-ton lift of large oaks over homes—illustrate a history of tackling complex, high-skill projects, and they are frequently credited with pioneering crane-based tree removal dating back to the 1950s. Across reviews, safety, thorough cleanup, and respectful treatment of property appear as consistent hallmarks of the Maltby team. Repeated client relationships and referrals in New England reflect a durable, trusted capability to plan, execute, and complete tree care with minimal disruption.

Customer Experience

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable, high-value tree care is a defining capability Maltby & Co delivers for residential, commercial, and municipal customers across New England. Customer feedback patterns show consistent, transparent pricing with quotes that are competitive and reflect strong value for the level of skill and safety provided. They handle complex removals near structures with precision, including using a 60-ton crane to lift large oaks directly over homes, while maintaining careful planning and clean work. Clients repeatedly note neat cleanup, protection of lawns and landscaping, and minimal disruption to daily routines. This blend of affordability, professionalism, and reliable results is evident across towns in Massachusetts—from Natick and Chestnut Hill to Back Bay and Newton—where repeat customers and referrals underscore value.