New East Tree Services & Landscaping in Lynn

New East Tree Services & Landscaping

(978) 570-7660 www.neweasttreema.com

11 South St #3, Lynn, Massachusetts 01905

Equipment and Capabilities: Bucket Truck, Chipper, Stump Grinder

Tree Services: Works Near Structures, Large Trees

Emergency and Storm: 24 Hour Emergency Response, Quick Response

Credentials and Trust: Long Established

Customer Experience: Affordable

NEW EAST TREE SERVICE has been providing tree removal services to homeowners and businesses in MA for over 15 years. We have the knowledge and experience to handle any tree removal project, big or small. We understand that tree removal can be a daunting task, which is why we take the time to assess each job individually and create a custom plan of action. We also offer a free consultation so that you can get to know our team and ask any questions you may have about the process.

4.8 from 187 reviews

5 stars
176
4 stars
2
3 stars
2
2 stars
0
1 stars
7

Pros

  • They were professional, efficient, and did an excellent job removing the tree.
  • The team was punctual, worked safely, and left the property clean afterward.
  • They completed the work quickly and with great care, even in tight spaces.
  • Leo and his crew were courteous, respectful of the property, and easy to work with.
  • They offered fair prices and provided good value for tree removal services.
  • They cleaned up thoroughly and left the yard looking cleaner than before.
  • They communicated clearly and kept customers informed throughout the process.
  • They used reliable equipment and followed safety protocols to protect workers and surroundings.
  • They handled challenging jobs near power lines without causing any damage.
  • They were responsive to requests and flexible with scheduling.

Cons

Based on reviews representing only 5% of total ratings

  • They were described as “one of the most unprofessional” services, with promises of work that were never fulfilled.
  • A reviewer warned to stay away after a deposit was paid and the project was canceled with no refund.
  • A customer called the company a “horrible business,” citing unprofessional handling when asked for proof of insurance and no response.

Review Overview

New East Tree Services & Landscaping is best suited for residential properties in the Greater Boston area that demand careful navigation around structures, power lines, and tight spaces. The company shines on complex removals and substantial pruning where access is restricted, often in yards with obstacles like fences, garages, or ornamental plantings. For homeowners with a moderate to strong budget who want professional results without premium upcharges, New East offers solid value. Urgency is their ally: responsive estimates, rapid scheduling, and the ability to mobilize quickly for post-storm cleanup or emergency branch removals make them a practical first call when time matters.

Safety and cleanup standards are the hallmark of New East’s operation. Multiple reviews highlight a rigorous approach to personal protective gear, including helmets, gloves, earmuffs, and face shields, and the use of specialized equipment such as forest bucket trucks and remote-control stump grinders. The crew’s cohesion and technique are repeatedly praised: work is performed with awareness of nearby structures, power lines, and driveways, and plans are adjusted to protect gardens and hardscapes. Cleanup is not an afterthought but an integral part of the process; yards routinely emerge looking cleaner than before, with debris cleared, sawdust removed, and even used logs left behind by design at the homeowner’s request. This is not a service that tolerates sloppy work or ragged endings.

In terms of work quality, New East Tree Services consistently delivers thorough, efficient results. Clients recount rapid removal of large trees in constrained spaces, pruning of overhanging limbs, and precise pruning to preserve sight lines or enhance views. The crews often complete multimillion-pound jobs in a single day, grinding multiple stumps and tidying the site to the point where the property looks untouched except for the absence of trees. Even in challenging scenarios, near houses, fences, or utility lines, the team demonstrates a calm, coordinated approach, sometimes relying on climbing techniques rather than heavy machinery to minimize collateral damage. The consistency across hundreds of reviews points to a dependable track record: professional conduct, sharp execution, and a steady focus on meeting homeowners’ specific instructions.

Value is another differentiator, though not at the expense of safety or quality. Reviewers frequently describe New East as "competitive" or "best price in town," with many noting fair, transparent pricing and no surprise add-ons. Several accounts specifically mention favorable winter pricing, which can be a meaningful advantage in the New England off-season when demand is lower and crews are more available. The company’s willingness to provide written quotes and to share a certificate of insurance on request further cement its rep for straightforward, professional dealings. That said, a minority of reviewers report disputes over deposits or scheduling lapses; these are far from the norm, but they underscore the importance of securing written terms, confirming insurance documentation, and locking in a schedule before work begins.

Scheduling reliability and communication are generally strong with New East, though a few reviews signal variability. When Leo or Leonel is involved, responses tend to be prompt, estimates arrive quickly, and crews arrive on time with a clear plan. The team’s logistical prowess is evident in stories of tight-turnaround projects, aggressive pruning programs, and storm-response calls that arrive within hours of a request. However, isolated reports of missed appointments or delays remind prospective clients to confirm dates in writing and to maintain a channel for timely updates. Overall, the company earns high marks for responsiveness, with management actively steering expectations and following up to ensure satisfaction.

Bottom line: for homeowners facing complex pruning and removal on a tight lot, especially when the job is near structures or power lines, New East Tree Services & Landscaping is a reliable, safety-forward choice that consistently delivers clean sites and transparent pricing. The best-fit property types are single-family homes and small commercial properties with challenging layouts, where access is limited and precision matters. The ideal job scope includes large removals, heavy pruning, stump grinding, and post-work cleanup where leaving the yard neat is non-negotiable. Budget-conscious buyers will find considerable value in their competitive pricing, particularly during winter, while those seeking an ironclad, no-surprises contract should insist on written estimates and a current COI before work commences.

In practice, a prudent plan is advised: request a formal written estimate, confirm insurance coverage, and specify cleanup expectations in the contract. If the job involves removing multiple large trees or working in a tight space, have a detailed access plan and a stepwise approach to protect plant beds and lawn. Ask for a point of contact on the job and a clear timeline, and verify whether stump grinding, wood reuse, or debris disposal preferences can be accommodated. With those guardrails, New East Tree Services & Landscaping stands out as a practical, capable partner for keeping trees safe, landscapes intact, and properties clean, exactly what homeowners should demand from a skilled arborist when safety and precision count most.

Equipment and Capabilities

Bucket Truck

Uses an aerial bucket truck for safe, efficient access to tall or hard-to-reach branches. Faster and more stable than climbing for many jobs.

Their fleet includes a forest bucket truck that enables reaching tall trees and working safely around utilities in Lynn, MA and nearby areas. Customers routinely note the bucket operator’s skillful maneuvering between electrical wires, allowing precise cuts in tight spaces and near structures. In some very tight sites, the team adapts by climbing to prune or remove trees when a bucket isn’t feasible, still delivering careful, efficient work. Overall, the bucket truck capability contributes to fast, safe removals with thorough cleanup and minimal disruption to property.

Chipper

On-site wood chipping turns bulky brush and branches into manageable mulch. Efficient cleanup and an option to keep the chips for your garden.

The on-site wood chipper is a core capability, allowing branches to be chipped into mulch right at the job site and speeding cleanup. Customers consistently note precise, safe operation in tight spaces and near power lines, often praising the crew’s ability to maneuver with the bucket truck while chipping. Chipping works in tandem with stump grinding and whole-tree removals, enabling fast processing of large quantities of debris and leaving the property noticeably cleaner. In Lynn, MA, this approach is paired with competitive pricing and thorough, tidy cleanup that customers repeatedly highlight as a strong part of the service.

Stump Grinder

Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.

Stump grinding is a core capability noted for speed and thoroughness, frequently delivered in the same visit as tree removal. They handle large stumps and multiple stumps in tight spaces where bucket trucks can’t reach, leaving surrounding areas undisturbed. A remote-controlled stump grinder is used, enabling precise grinding with minimal risk to nearby structures, landscaping, and utilities. In standout projects, customers report grinding three XL stumps quickly and, in larger jobs, grinding up to nine stumps after removing many trees. Cleanup after grinding is consistently praised, with yards left neat and ready for the next landscaping steps.

Tree Services

Works Near Structures

Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.

Tight-space tree work is a core strength, with frequent projects right up against houses, garages, fences, and even near power lines in the Lynn, MA area. Customers describe careful, precise removals and pruning in proximity to structures, often when trees are touching or close to utilities, while leaving the yard tidy. When a bucket truck can’t reach due to closeness to structures, the crew climbs or works around tight angles to complete cuts safely, such as in narrow backyards or between two houses or a fence. They prioritize safety with protective gear and meticulous cleanup, ensuring debris is cleared and the property is left cleaner than before. This combination of near-structure capability, responsiveness, and thorough cleanup demonstrates their ability to handle challenging removals in Massachusetts without damaging surrounding property.

Large Trees

Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.

Large-tree removals are handled with precision and speed, even in tight urban spaces. One job involved a 60-foot-tall tree in a narrow backyard between a house and a fence, completed in about three-and-a-half hours with no debris left behind. Equipment and safety-first practices enable work near structures and power lines, including a forest bucket truck and a bucket operator who can maneuver between wires; crew members wear helmets, gloves, earmuffs, and face shields. They regularly remove multiple large trees on residential and commercial properties while keeping driveways accessible and leaves surroundings clean and undisturbed. Stump grinding is thorough, often using remote-controlled machines, and they can handle many stumps in a single project, with options to leave logs or have them removed per the customer’s request.

Emergency and Storm

24 Hour Emergency Response

Available around the clock for dangerous situations - a tree on your roof, a limb blocking your driveway, or a trunk threatening to fall. Day or night.

Emergency 24/7 readiness is evident in the rapid, around-the-clock responses customers in Lynn, Massachusetts report when dangerous trees threaten access or safety. In a notable urgent scenario, a tree about to fall and block an exit prompted an attempt to mobilize the crew that night, followed by a dawn arrival. By about 6 a.m., after a quick update, the team was on site and, within 40 minutes, had the hazard cleared and debris removed. Across multiple calls, the crew demonstrated safety-minded, efficient work in tight spots near structures and power lines, with thorough cleanup that left properties tidy. Their equipment—including a forest bucket truck and wood chipper—supports fast, effective emergency removals throughout Massachusetts.

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Swift response is a hallmark of their service, with clients noting rapid replies to inquiries and estimates provided within 24 hours. They consistently arrive on time or early and move quickly through the job, even in tight spaces where a bucket truck isn’t feasible. In emergencies, they mobilize fast—one client reported a tree issue handled within hours and the crew on site the next morning. Backed by a full equipment lineup (forest bucket truck, wood chipper, stump grinder), they can deploy quickly and clean up efficiently for homeowners across Lynn, MA and the surrounding area.

Credentials and Trust

Long Established

A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.

Over 15 years of operation in Massachusetts have forged a long-established capability to tackle diverse tree removal and landscape projects with consistency and reliability. A common thread in feedback is a professional, efficient crew that arrives on time, works safely, and leaves yards cleaner than before, even in tight spots between structures or near power lines. They demonstrate versatility across residential and commercial settings, handling large removals, stump grinding, pruning, and urgent, rapid-response tasks, often under challenging conditions such as winter weather. Equipment such as forest bucket trucks, wood chippers, and stump grinders—paired with protective gear and careful maneuvering—allow them to operate in constrained spaces and around utilities. Pricing is repeatedly described as fair and competitive, reflecting value for quick turnaround, high-quality work, and careful cleanup across Lynn and neighboring towns.

Customer Experience

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable pricing is a core capability, with frequent feedback noting competitive, fair, or best-in-town prices for tree removal, pruning, and stump grinding while the work quality remains high. Even in tight spaces or near power lines, they deliver fast, safe, and thorough results at a price many customers call very reasonable. Cleanup after the job is consistently thorough, leaving yards cleaner than before and reinforcing the value of choosing an affordable option. In urgent situations across Massachusetts, customers report rapid response and prompt service at affordable rates, showing that speed and savings can go hand in hand.