Wright Outdoor Solutions in West Des Moines

Wright Outdoor Solutions

(515) 987-0800 www.wrightoutdoorsolutions.com

8000 Raccoon River Dr, West Des Moines, Iowa 50266

Equipment and Capabilities: Stump Grinder

Tree Services: Large Trees, Stump Removal, Cabling Bracing, Tree Assessments

Credentials and Trust: ISA Certified

Customer Experience: Affordable

We are proud to be employee owned and offer the area’s most complete package of services for the care of your property. Our services include tree care, landscaping and maintenance, plant design and maintenance, lawn care, holiday lights and décor, snow and ice management, and mulch. Our crews are highly trained experts in their fields, and many of our employees are International Society of Arboriculture Certified Arborists and members of the National Association of Landscape Professionals. We are also a member of the Accredited Snow Contractors Association. Additionally, Wright Outdoor Solutions was the first company in Iowa to become accredited by the Tree Care Industry Association.

4.2 from 80 reviews

5 stars
62
4 stars
2
3 stars
2
2 stars
0
1 stars
14

Pros

  • They provided amazing customer service and workmanship, making sure everything was perfect.
  • The crew arrived on time, were professional and competent, and did an excellent job with shaping the tree and cleanup.
  • Brent is described as a real professional with outstanding people skills, earning strong leadership respect.
  • The Wright Outdoor Solutions crew removed two trees with professionalism and left the property spotless.
  • The service was easy to schedule, and the team was efficient, professional, and respectful.
  • Wright Outdoor Solutions consistently delivers good tree trimming, with helpful care tips and thorough cleanup.
  • Jeff and Jackson delivered amazing garden work, transforming the garden into a beautiful late-summer masterpiece.
  • The staff are prompt, hard-working, and courteous, taking good care of customers and properties.
  • They handle challenging removals with skill, delivering impressive results while ensuring safety and cleanup.
  • They provide reliable plant care for offices, with friendly, reliable staff and great customer service.

Cons

Based on reviews representing only 20% of total ratings

  • The reviewer called the scheduling the worst timing ever, saying waking the neighborhood at 5:45 AM was not cool.
  • The reviewer criticized the mulch delivery for disregarding delivery instructions and causing yard damage.
  • The reviewer was disappointed to receive an invoice for the full amount with no compensation for the extra product needed to fix the mistake.

Review Overview

Wright Outdoor Solutions is best suited for suburban and small-acreage properties where there is a mix of established trees, landscape beds, and occasional hardscape work, and where the job requires not just trimming but sometimes structural work, large removals, and precise cleanup. For owners with a moderate to solid budget who want a single provider to handle tree care alongside garden maintenance or planting projects, this company offers a comprehensive service set. Urgency matters: the firm has shown rapid response in emergencies and derecho aftermath, but scheduling reliability can vary, so buyers should plan for some variability and confirm a firm window in writing. Complex jobs, such as rebalancing a canopy, bracing a Y-shaped trunk, or removing trees in tight backyards, are right in Wright Outdoor Solutions’ wheelhouse, and long-term landscape projects (plantings, mulching, and ongoing care) are frequently integrated into their offerings. Those seeking only a quick, one-and-done trim with strict date commitments should proceed with extra caution and explicit timeframes.

Safety and cleanup are the defining non-negotiables in Wright Outdoor Solutions’ work. Across multiple projects, crews are described as wearing appropriate safety gear and operating with professional restraint when near structures, power lines, and neighbor property lines. Several front-yard jobs showcase careful canopy work, bracing installations, and precise pruning that preserves tree health while maintaining aesthetics. Cleanup consistently emerges as a standout: branches and debris are hauled away, driveways and streets are swept, and the yard often looks undisturbed once the job is complete. In cases where a garden or lawn is involved, crews have demonstrated the ability to protect plantings and keep work from spilling into beds, a hallmark of serious arborist practice. The few negative notes focus on non-tree-related mishaps, like a truck incident or communication gaps, not the technical execution on trees, underscoring that safety and cleanup are generally prioritized when the job scope is clear and managed.

On execution, Wright Outdoor Solutions demonstrates solid arboricultural capability and project coordination. Reviews highlight two-man teams handling demanding tasks, such as removing a large oak, thinning grand maples for better light, or removing a large stump with backfill, while keeping roots, soil, and nearby structures intact. A recurring theme is the company’s ability to deliver on complex tasks with a professional demeanor, whether it is installing structural bracing on a Y-shaped Linden or performing Emerald Ash Borer treatments with a certified arborist on site. Customer comments also point to practical, hands-on expertise in pruning, thinning, and dead-wood removal on multiple species (ash, maple, serviceberry, oaks), plus the capacity to rework a plan if the landscape demands shift mid-project. Overall, the technical track record supports choosing Wright for serious tree work rather than cosmetic-only pruning.

Communication and scheduling are the true Achilles’ heel in a few reviews. While many homeowners report easy scheduling, timely site visits, and proactive coordination with neighbors, others recount missed calls, last-minute notices, or scope changes that alter price and impact timing. A few customers experienced price shifts after proposals were signed, or delays in getting plans and designs executed, which erodes confidence in the booking process. These inconsistencies matter, especially when the project involves multiple facilities, access constraints, or coordination with utilities. The caution here is not to abandon Wright Outdoor Solutions outright, but to insist on a detailed, written scope, a concrete timeline, and a single point of contact who commits to updates in real time. Doing so minimizes the risk of misalignment between expectations and field execution.

Value, reliability, and a broad service network are where Wright Outdoor Solutions earns credibility. The company consistently receives praise for professional staff, dependable service, and strong long-term relationships with clients who rely on them for garden maintenance, plant care, and repeat tree work over years. Several reviews celebrate the ability to go beyond tree care, offering garden transplants, mulching programs, and plant replacements, indicating a practical one-stop shop that respects a yard’s overall health and appearance. The firm’s capacity to handle large or hazardous removals, nurse-tatient pruning, stump grinding, and site cleanup all contribute to a tangible value proposition for property owners who want ongoing landscape support alongside tree work. While some customers report dissatisfaction, the positive, recurring testimonials about safety-conscious crews, thorough cleanup, and consistent results dominate the feedback.

The bottom-line decision guidance is clear. Wright Outdoor Solutions is a strong match for property owners who want a capable, full-service outdoor contractor with proven arboricultural know-how, especially when projects involve large trees, structural work, or integrated landscape tasks. Prospective clients should come prepared with a clearly defined scope, written estimates, and a binding schedule to protect against last-minute changes. Insist on a dedicated project lead and a written plan for safety protocols, access, and cleanup, both during and after the job. If the aim is to have a single, trusted team handle design-to-install, tree removal, pruning, and seasonal maintenance, Wright Outdoor Solutions can deliver, but only with precise communication and a documented timeline. Finally, remain mindful of brand confusion with Wright Tree Care; confirm the service lineage and the division handling the job to ensure expectations align with the correct company. In the right scenario, Wright Outdoor Solutions proves itself as a practical, knowledgeable arborist partner for discerning homeowners.

Equipment and Capabilities

Stump Grinder

Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.

Grounds a large stump in a front yard with a dedicated stump grinder and backfills the area with dirt to restore a level surface. Customers praise the professional, friendly crews and thorough cleanup, noting that debris is removed and the yard looks great after the job. The service is described as fairly priced, with reasonable rates for residential stump grinding in the West Des Moines area. Overall, Wright Outdoor Solutions demonstrates reliable, efficient stump grinding as part of its arborist-led tree care, with emphasis on safety, cleanup, and customer satisfaction.

Tree Services

Large Trees

Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.

Large-tree work is a core capability, with proven success removing very large trees from challenging residential spaces. They regularly tackle enormous oaks and large-maple trees in backyards, delivering precise pruning, safe removals, and thorough cleanup. Cabling and bracing are applied to stabilize trees with structural needs, including Y-shaped trunks. Stump grinding and backfilling are part of the service, with clean removal of debris and restoration of the site. In the West Des Moines area, customers value the safety, punctuality, and professional, courteous crews that handle these large-tree projects.

Stump Removal

Full stump extraction, root and all - not just grinding. Ideal when you need the area completely cleared for construction, landscaping, or replanting.

Stump removal and grinding is a clearly demonstrated capability in West Des Moines, Iowa, with reports of removing large stumps and backfilling with dirt. Crews handling this work are described as professional, safety-conscious, and thorough, consistently delivering clean sites with debris removed. Pricing for stump removal is generally described as fair or reasonable by clients. Feedback indicates they can tackle challenging stump jobs—such as large front-yard stumps—and complete the work with meticulous cleanup as a priority.

Cabling Bracing

Installs steel cables or braces to support weak branch unions, co-dominant stems, or leaning trunks - extending the life of a tree you don't want to lose.

Cabling and bracing to stabilize tree structure is a clearly demonstrated capability. In a front-yard Linden tree case, a two-man Wright Outdoor Solutions crew installed a bracing cable to support the Y-shaped trunks. The crew arrived on time, were professional and competent, and left the tree well-shaped with clean-up completed. Customers also report fair pricing and a high level of workmanship and safety during the work. Overall, feedback patterns show precise, careful bracing work paired with reliable customer service for tree-support solutions.

Tree Assessments

Offers professional evaluation of your trees' health, structure, and risk level. Useful before buying property, after storm damage, or when a tree just doesn't look right.

Their tree assessment capability is anchored by on-site evaluations led by ISA-certified arborists who assess health, structure, and risk before any work begins. Feedback shows the assessments translate into targeted actions, such as canopy pruning, deadwood removal, and installing cables to support Y-shaped trunks. Clients consistently note safe, professional execution and thorough cleanup after the plan is put into place, with crews using proper safety gear and leaving properties tidy. The team’s rapid response to storm damage demonstrates an ability to quickly assess hazards and mitigate risk to protect homes and surrounding areas. Taken together, patterns in the feedback indicate a strong capability to translate formal assessments into integrated tree care and maintenance plans tailored to each property.

Credentials and Trust

ISA Certified

Employs one or more ISA-certified arborists - credentialed professionals who've passed rigorous testing in tree care science and best practices.

ISA-certified arborist capability is evident in Wright Outdoor Solutions' approach to on-site tree assessments and planning for care and removal projects around West Des Moines. Customers note that a certified arborist provides initial consultations, followed by detailed, clear proposals that outline recommended services. They describe canopy pruning and the installation of bracing cables to support structurally sensitive trees, reflecting credentialed arborist skill in the field. Safety and professionalism are repeatedly highlighted, with crews wearing appropriate gear and leaving sites clean. Reports of tree health work, including treatments and ongoing maintenance for large trees, suggest arborist-led care aimed at preserving and improving tree health in residential settings.

Customer Experience

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable pricing is a clear strength in Wright Outdoor Solutions’ Des Moines metro service area, with many customers noting fair and reasonable rates for tree care, stump grinding, and landscape services. The full range of offerings—from tree care and cabling to landscaping, lawn care, mulch, and seasonal snow management—lets West Des Moines homeowners address multiple needs with one cost-efficient partner. Feedback frequently highlights that prices are fair and reasonable, and that work is performed efficiently and professionally, contributing to strong perceived value. While a few customers report scheduling or communication hiccups and pricing disputes, the overall pattern shows affordability paired with quality results across the Des Moines area.