(630) 530-8885 naturescapelawncare.com
262 Eisenhower Ln N, Lombard, Illinois 60148
Customer Experience: Affordable
Credentials and Trust: Licensed
Naturescape is proud to offer fully-guaranteed lawn and landscaping services at less than do-it-yourself prices. Our trained and licenced specialists use the highest-quality products to keep your lawn, trees and shrubs healthy and attractive. If you ever have any concerns, we will address them within 72 hours free of charge. We'd be happy to have you as our customer, and we look forward to working with you.
4.3 from 71 reviews
Based on reviews representing only 18% of total ratings
Naturescape Lawn & Landscape Care in Lombard is best suited for suburban residential properties where the main needs are ongoing lawn care, weed management, and shrub treatments rather than high-stakes, immediate tree work. It serves homeowners who want a predictable, budget-conscious program: regular fertilization, weed suppression, and mosquito control as part of a cohesive yard-care plan, often across more than one local property. The company appears to be a practical fit for households that can commit to a scheduled maintenance cycle and are comfortable with a mid-range price point that undercuts larger national firms. Urgency or crisis work is less clearly supported by the reviews, suggesting that this is a solid choice for planned upkeep rather than urgent, crisis-driven tree trimming or removal projects.
From a horticultural standpoint, the evidence favors steady, long-term value when Naturescape executes its lawn and shrub program. Reviewers repeatedly credit noticeable improvements in grass health, density, and weed suppression, with several reporting lawns that stay lush across seasons and resist weed blooms. The company’s mosquito control also earns praise for reducing outdoor pests at a reasonable price. Positive experiences tend to highlight knowledgeable specialists, prompt service, and reliable communication, with customers often noting that the team follows through on visits and provides ongoing support. For property owners who measure return on investment by visible turf and shrub health over time, the track record leans toward convincing performance.
Safety and cleanup standards emerge as a decisive concern in this evaluation. The strongest caution rests on instances of overspray that damaged flowers and perennials under decking, alongside promises of replacement that were not fulfilled. Such outcomes underscore a friction point: what looks like effective lawn treatment can risk ornamental beds if proper precautions aren’t observed. On the other side, there are reports of considerate practices, advance notifications for sensitive situations (pets, children) and contractors who seem prepared to discuss coverage and protection plans. Given that tree and shrub work carries greater risk to ornamentals, it is essential to demand explicit safety protocols: a written containment and protection plan, post-treatment cleanup, and a guarantee that any collateral plant damage will be addressed promptly and fairly.
Reliability in scheduling and accountability is the area where experiences diverge most sharply. A solid strand of reviews speaks to long-term relationships built on dependability: consistent service, responsive follow-up on concerns, and staff who go “over and above” in customer care. Yet there are equally pointed accounts of misbilling, unreturned calls, and delays in completing promised treatments or refunds. This inconsistency matters to tree and shrub work, where delays can compound issues in a landscape or lead to avoidable damage if a critical pruning or treatment is postponed. The prudent approach is to insist on a clearly defined service calendar, a single point of contact, and written assurances about fulfillment timelines, with escalation steps if promises aren’t kept.
The quality and demeanor of field personnel also drive the decision. Several reviews praise the technicians’ knowledge, courtesy, and effectiveness in identifying weed issues or tree/shrub needs, with specific names like Dai, Tim, and Khali singled out for competence. Customer service staff, the voice of the operation, receive mixed marks: warmth and helpfulness in many interactions, but notable dissatisfaction in others when issues surface. For property owners contemplating tree or shrub work, the takeaway is to request a primary technician who can visit regularly, plus a manager who will stand behind the plan with timely updates and accountability. That structure tends to translate into better outcomes than a rotating, impersonal crew.
In sum, Naturescape offers a pragmatic, budget-aware option for mid-size residential landscapes that prioritize lawn health and shrub care over urgent tree work. The positives are clear: visible turf improvements, effective weed control, responsive staff when issues are managed properly, and cost advantages relative to some competitors. The caveats are equally clear: safety and post-work cleanup must be explicit, and reliability requires vigilance. For owners weighing this firm against other local providers, the recommended stance is to engage with a concrete, written plan that governs scope, protection measures for ornamentals, and a guaranteed follow-through on any promised repairs or replacements. If those guardrails are in place, Naturescape can deliver durable lawn and shrub performance at a competitive price.
Actionable steps for a decision-minded homeowner: first, request a written scope that distinguishes lawn care, shrub treatment, and any tree services, with explicit protections for planting beds and ornamentals. second, obtain a defined schedule and a single point of contact, plus a commitment to a proactive notification protocol before visits. third, insist on a performance guarantee that covers plant material damage and a clear process for remediation if overspray or application errors occur. fourth, confirm insurance coverage and safety practices, including equipment, PPE, and post-treatment cleanup standards. fifth, compare with a short list of local arborists for true tree trimming or removal projects, but still consider Naturescape for integrated lawn-and-shrub care where the landscape’s health hinges on consistent maintenance rather than episodic, high-risk pruning. With disciplined expectations, this Lombard outfit can be a reliable partner in maintaining a vibrant, pest-minimized, weed-controlled yard.
Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.
Affordable pricing is a core capability, with Lombard customers frequently noting that NatureScape's lawn and landscape care costs are lower than competitors while still delivering robust results. The approach includes a fully guaranteed service at less than do-it-yourself prices, supported by trained, licensed specialists who use quality products to treat lawns, trees, and shrubs. Customer observations consistently point to value through weed control that keeps lawns weed-free, greener turf from fertilization, and mosquito control at very reasonable rates. When concerns arise, the company commits to addressing them within 72 hours at no extra charge, reinforcing a dependable, cost-effective service model that locals in Lombard rely on.
Holds all required state and local licenses to operate legally as a tree service. A basic but important box to check before hiring.
Licensed, trained specialists deliver comprehensive lawn and landscape care using high-quality products to keep your Lombard lawn, trees, and shrubs healthy and attractive. Their capabilities include weed control, fertilization, mosquito control, and tree and shrub treatments, with additional services like snow removal when needed. A strong satisfaction guarantee backs their work, and customers report professional, responsive service with concerns addressed within 72 hours at no extra charge. They consistently communicate ahead of visits and respond to issues, a pattern that has built long-term trust among Lombard-area customers.