TruGreen Lawn Care in Hickory Hills

TruGreen Lawn Care

(833) 418-5004 www.trugreen.com

7650 W 99th St, Hickory Hills, Illinois 60457

Customer Experience: Affordable

TruGreen provides local, affordable lawn care in the Hickory Hills area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our Hickory Hills community and loyal customers every day. Place your trust in America’s #1 lawn care company by calling TruGreen today at 833-418-5004.

4.6 from 817 reviews

5 stars
690
4 stars
58
3 stars
16
2 stars
6
1 stars
47

Pros

  • TruGreen consistently keeps lawns healthy and weed-free.
  • The technicians are knowledgeable, courteous, and highly professional.
  • David Marquez delivers thorough, informative service and clearly explains the treatments.
  • Jorge Morales keeps lawns beautiful and pest-free.
  • Cedric Pitts is an outstanding technician who explains issues patiently and follows up.
  • Jamel Newsom is punctual, friendly, and very knowledgeable.
  • John Brown is thorough, explains the process, and does not rush.
  • Michael Mazylewski is a trusted, personable expert who cares for trees, shrubs, and lawns.
  • Elijah is professional, patient, and makes customers feel comfortable.
  • Luis Farje is punctual, efficient, and delivers outstanding results.

Cons

Based on reviews representing only 8% of total ratings

  • One reviewer was not satisfied and felt TruGreen took advantage of customers, noting that gated access was blocked and full charges were billed anyway.
  • A reviewer claimed TruGreen ruined their lawn, leaving both the backyard and front yard dead, with communication described as nearly impossible.
  • A customer wished they could give zero stars, accusing TruGreen of ignoring calls, making empty promises, and having non-existent appointments.

Review Overview

TruGreen Lawn Care in Hickory Hills, Illinois is best suited for single-family properties with mid-to-large lawns that require ongoing weed control, fertilization, perimeter treatments, and mosquito or pest defense. The service shines for owners who want a predictable, hands-off approach to lawn care and shrub health over the long haul, and who are comfortable with a recurring schedule rather than a one-off fix. It is especially well-matched for households seeking steady improvement in turf density and weed suppression on a modest-to-good budget, where the emphasis is on sustained results and professional oversight rather than bespoke landscape architecture. For properties with complex irrigation systems, large-scale tree removals, or urgent, one-day landscape emergencies, TruGreen’s strengths lie elsewhere: the program is designed around routine maintenance, with the deepest value found in years of consistent care rather than in quick, episodic interventions.

Safety and cleanup standards matter immensely in tree work, and they matter equally in TruGreen’s turf-and-landscape practices. The most dependable technicians arrive with a clear plan, ring the doorbell to secure entry, and explain what is being applied and why. Across hundreds of reviews, the hallmark is visible: treatments are carried out with a professional overview, and the vast majority of crews leave properties in good order, with gates secured and lawns undamaged by careless neglect. Where concerns arise, they tend to center on small gaps, areas not covered during a missed visit, lingering notifications that arrive late, or hoses and equipment left in paths that interrupt outdoor enjoyment. Yet the prevailing pattern shows a company that backs up its work with follow-up, re-treatments when needed, and open channels for questions, all of which is essential for a service that relies on chemical applications near edible plants, flowering beds, and children’s play spaces.

From a practical arborist’s perspective, the most valuable asset behind TruGreen is the consistency and expertise of the crew. Several technicians repeatedly cited, names that recur with praise, embody a mix of thoroughness, clear explanations, and a respectful approach to customers’ properties. The best reports describe technicians who tailor visits to the yard’s specifics, discuss longer-term care plans, and take time to walk the property edge-to-edge, including sides of houses and perimeter zones that influence turf health. A notable strength is the willingness to adjust and to address questions on the spot, with many customers expressing preference for a few trusted technicians to ensure continuity. That said, some reviews highlight variability when different techs visit; in those cases, the customer experience hinges on proactive communication and the branch’s ability to match a preferred specialist to a property.

Performance and value are the core reasons why many homeowners stay with TruGreen for years. The overwhelming majority report thicker, greener turf, fewer weeds, and improved vigor after aeration, seeding, and targeted weed-control regimes. Mosquito and pest defenses, when administered by skilled technicians, frequently deliver noticeable relief, enabling outdoor living with far fewer bites and interruptions. The service is often described as diligent and knowledgeable, with techs offering practical tips for home care and maintenance between visits. Yet there are legitimate cautions: a handful of reviews recount perceived overpayments or incomplete applications, and a minority describe difficulty securing timely answers or confirmations during busy seasons. The message is straightforward, TruGreen provides strong, measurable results when the plan is executed as agreed; the risk lies in miscommunication about scope, timing, or coverage gaps that can undermine perceived value.

The safety posture for customers with edible gardens or flower beds deserves emphasis. A recurrent concern in reviews is the possibility of drift or inadvertent spray exposure to vegetables or ornamentals if the service scope isn’t clearly defined for each visit. The prudent buyer treats this as a non-negotiable point: verify and document exactly which areas are included in the treatment, request explicit instructions about protecting beds and pollinator-friendly zones, and insist on a plan that minimizes drift. In practice, this often means requesting low-drift formulations when possible, flagging any edible plant areas to the technician, and ensuring that applications near gardens are timed to reduce risk. The best operators respond with transparent explanations and a concrete plan for safeguarding non-target areas, which reinforces trust in a service that routinely touches both turf and landscape.

In sum, TruGreen Hickory Hills is a pragmatic choice for property owners who prize reliability, ongoing lawn improvement, and courteous, knowledgeable technicians who communicate clearly and show up prepared. The program works best when approached as a long-term partnership: establish a preferred tech, lock in a predictable schedule, and use the mobile notifications and doorbell protocol to coordinate access. For budget-conscious buyers, the key is to embrace a clearly defined scope of work, review the treatment calendar in advance, and stay engaged with the account to curb any drift between expectations and delivered services. The company’s true strength is seen in the garden-variety grit of its specialists, those who ring the bell, explain the rationale behind each treatment, and stay with a property through multiple seasons, steadily turning a average yard into one that draws compliments.

Final recommendations: property owners should frame TruGreen as the core, ongoing lawn-and-landscape partner for suburban homes with moderate-to-high lawn-care demands. Before the first appointment, outline the exact boundaries of service, confirm which zones (including the side yard, garage perimeter, or backyard beds) are included, and request a preferred technician if possible. Ensure the notification settings are active and that gate access is arranged to prevent missed visits. If a problem arises, whether a missed area, a late notice, or a perceived overcharge, address it promptly with the local branch (5575 is repeatedly cited as a reliable reference point) and demand a corrective visit or a detailed explanation. When used with diligence, TruGreen delivers a robust, professional, and enduring improvement to lawns and shrubs, with a service ethos that makes it one of the most trustworthy options for serious yard care in Hickory Hills.

Customer Experience

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordability stands out in Hickory Hills TruGreen, with many customers highlighting reasonable rates and solid value. They often note the company will work within a budget, tailoring plans to fit specific lawn needs without sacrificing results. The breadth of services—fertilization, weed control, aeration, overseeding, tree and shrub care, and mosquito defense—offers cost-effective ways to keep the lawn and exterior landscape healthy. Regular customers who have stayed with TruGreen over the years point to pricing flexibility alongside dependable, high-quality care.