(773) 342-4009 www.cityscapelandscape.com
Credentials and Trust: Family Owned, Long Established
Emergency and Storm: Quick Response
Customer Experience: Affordable
Cityscape Landscape has been proudly serving Chicago residents since 1984. Family owned for forty years Cityscape Landscape provides landscape and paver installation. At Cityscape Landscape, we pride ourselves on our quality and attention to detail. Our Bucktown location allows us to quickly service Uptown to the South Loop and all neighborhoods in between. If you’re looking to revamp your urban living space, our certified technicians are standing by to complete the task. In addition to plants, flowers and perennials we carry Unilock & Techo-bloc pavers as well as a full line of natural stone. Our design team boasts over 180 years of experience, you can rely on Cityscape Landscape
4.6 from 135 reviews
Based on reviews representing only 9% of total ratings
Cityscape Landscape is best suited for Chicago properties where the owner wants a design-forward outdoor upgrade that blends hardscape, planting, drainage, and utilities, even on tight city lots. This outfit shines on projects that require planning, coordination with multiple trades, and a long attention to detail rather than quick cosmetic fixes. It is an ideal fit for mid-to-high budget jobs that aim to transform yards into functional living spaces, think elevated patios, integrated lighting, irrigation and drainage improvements, and screened or private backyard areas. Owners of townhomes, condos with common outdoor spaces, and single-family homes who value layout mastery, material quality, and durable plant choices will get the most consistently strong outcomes. For urgency, it works best when the client can commit to a thoughtful plan and a realistic timeline; the company is capable of fast mobilization on select jobs, but the team’s strength is in meticulous execution, not last-minute rushes.
Safety and cleanup stand as non-negotiables with Cityscape Landscape. Across the best-reviewed projects, daily site cleanup is standard practice, with crews tidying work areas and protecting surrounding hardscape and soil. The company emphasizes careful grading, drainage work, and protection of adjacent structures, which is especially important when utilities, irrigation lines, or low-voltage lighting are in play. When major drainage or flood-control challenges exist, the team openly coordinates with plumbers and electricians to ensure systems are installed correctly and safely, rather than cobbling something together. Several projects explicitly note that hardscapes and plantings were installed with substantial safety awareness, and post-completion follow-up tends to address any residual concerns promptly, reinforcing the expectation that a Cityscape project will leave the site clean, dry, and ready for use.
Complex projects that involve multiple trades are where Cityscape consistently earns confidence. Reviews depict extensive grading, stone foundation work, and multiple layers of hardscape installed around existing structures, all coordinated with subs such as electricians, plumbers, and even welders. In one example, a front-yard transformation included pavers, privacy shrubs, and built-in seating after careful planning, with on-site supervision and design input from Ed Joyce to ensure every detail held together. In another case, a large HOA-scale renovation required layout planning, drainage improvements, irrigation, lighting, and even a play area, executed by a team that remained engaged from concept through completion. The takeaway: for projects that demand a holistic outdoor living space rather than a single element, Cityscape delivers the integrated, multi-discipline skill set that property owners must rely on to avoid mismatches between design intent and on-the-ground reality.
Communication quality is a decisive factor in predicting satisfaction, and Cityscape’s track record shows both strengths and risks. Several reviews celebrate timely responses, clear proposals, and ongoing check-ins; Mary, Ed, Tim, and Brian appear repeatedly as dependable liaisons who translate vision into diagrams, schedules, and concrete next steps. Yet a subset of experiences highlights inconsistent follow-through, delayed estimates, or missed connections, which can derail a project if not managed proactively. The company’s vast capabilities and busy schedule can lead to uneven responsiveness depending on who is assigned and how the project’s scope is defined upfront. For best results, secure a single point of contact, insist on written estimates and a formal schedule, and confirm availability during the tendering stage to avoid the “ghosted” impression that some reviewers reported.
Value, scope, and long-term performance are where Cityscape tends to earn true loyalty. Dozens of reviewers praise the company for transforming drab or problematic spaces into durable, attractive outdoor rooms, from parkways and front yards to back patios with stonework, lighting, and irrigation, often within the client’s budget and with a strong sense of design intent. Several projects emphasize durability and low-maintenance planting choices that survive Chicago’s climate, while others celebrate the careful integration of drainage systems that reduce or eliminate standing water and soggy patches. The team’s ability to stage complex installations, paired with responsive post-install service, such as prompt fix-ups after drainage issues or plant replacements when necessary, helps justify a premium for clients who want a landscape that functions well for years rather than just looking good for a season.
Considering this company for a project requires clear expectations about service area, scope, and communication cadence. Cityscape is well-suited for urban sites and HOA environments, with examples of successful collaborations with associations and multi-unit developments. However, some reviews indicate geographic limitations, as well as variability in the speed of responses to initial inquiries. Prospective clients should verify service boundaries, request a dedicated project manager, and solicit a fixed timeline and warranty terms in writing. When a tree or root-related issue surfaces, Cityscape can coordinate with an arborist as needed, demonstrating a pragmatic approach to tree-related tasks, whether removal, trimming, or root management, without forcing clients to self-manage risky steps. In short, Cityscape Landscape delivers exceptional capability for design-driven, multi-element outdoor transformations in Chicago, with the caveat that engagement and communication discipline at the outset strongly shape the overall experience and final value.
A business built and run by family, often passed down or grown from the ground up. Personal accountability and pride in every job.
Forty years of family ownership underpin Cityscape Landscape's approach, with the owners actively guiding projects from initial design through installation. Customer feedback consistently shows easy communication, responsive scheduling, and hands-on involvement from the owners, with Ed Joyce and Brian Coogan frequently visiting sites to review plans and ensure budgets are met. The Bucktown base enables rapid service across neighborhoods from Uptown to the South Loop, and clients praise design-driven work that transforms tight city spaces—front yards, backyards, and parkways alike—through detailed sketches, proposals, and on-time execution. Long-term relationships and repeat engagements are common, with homeowners trusting Cityscape for maintenance over years and returning for follow-up upgrades. They coordinate multi-discipline work—bringing together electricians, plumbers, and welders as needed—and are consistently praised for quality, problem-solving, and respectful, neighbor-friendly project management.
A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.
Having served Chicago since 1984 as a family-owned operation, Cityscape Landscape demonstrates a long-established capability to tackle urban spaces across neighborhoods from Bucktown to the South Loop and everywhere in between. The pattern of feedback shows they deliver end-to-end design-to-install work, including pavers, natural stone, plantings, drainage, and irrigation, often coordinating multiple trades for complex city projects and HOA developments. Clients consistently praise clear communication, staying on budget, on-time project completion, and thorough cleanup, with many reports of responsive post-install follow-up and maintenance. Their work spans front yards, backyards, parkways, and large city courtyards—from Lincoln Park and Roscoe Village to Hyde Park and West Town—showing an ability to transform small city lots into usable, resilient outdoor spaces. The recurring return of clients for ongoing maintenance and repeat projects signals a trusted, long-established Chicago landscape partner capable of designing, building, and maintaining high-quality outdoor environments.
Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.
Rapid response is a defining strength in their service pattern, with numerous clients noting quick replies to inquiries, fast scheduling, and timely bids. In Chicago's Bucktown area and surrounding neighborhoods, reviewers consistently describe the team as extremely responsive from first contact through design and installation. Projects often move quickly once engaged, with examples of same-day consultations, proposals ready within days, and work starting promptly—sometimes completing in a matter of days. Even complex multi-step renovations—such as patios, drainage, lighting, and irrigation—benefit from proactive, ongoing communication that keeps timelines on track. Overall, the quick-response capability is reinforced by frequent client praise for timely updates, punctual crews, and efficient execution.
Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.
A budget-conscious approach underpins Cityscape Landscape's design-to-install work across Chicago, with a Bucktown base that supports rapid service from Uptown to the South Loop and all neighborhoods in between. Clients consistently report staying within budget while achieving high-quality outdoor transformations, noting fair pricing, transparent bids, and thoughtful cost-saving design options. Their end-to-end capabilities cover design, paver installation, drainage and irrigation, lighting, and maintenance, pairing durable materials with practical, affordable layouts. With projects across West Town, Lincoln Park, Roscoe Village, and Hyde Park, the team’s responsive communication and reliable scheduling help keep costs predictable and outcomes long-lasting.