(888) 924-8873 turfmasterslawncare.com
1614 Hillcrest Rd, Norcross, Georgia 30093
Credentials and Trust: Long Established
Turf Masters is a lawn care company providing lawn fertilization and weed control, tree & shrub care, aeration, aeration and seeding, growth regulators and fungicides. Serving the southeast since 2002, we have more than 30,000 happy customers with beautiful lawns.
4.6 from 400 reviews
Based on reviews representing only 11% of total ratings
Turf Masters Lawn Care of Norcross is best suited for single-family homes and larger suburban lots in the Norcross area where the primary need is ongoing lawn health, reliable weed control, and shrub care, pursued on a practical, long-term plan rather than a one-off fix. The company shines for properties with moderate to extensive weed pressure, mixed Bermuda or Zoysia turf, and a calendar-driven maintenance routine. It is a strong fit for homeowners who want steady value, predictability in service, and a willingness to work within a mid-range budget over several months or years. Urgency matters less here; the work is typically preventive or corrective over a season, not an emergency tree or structural-removal scenario.
Safety and cleanup standards matter as much as any arborist would demand. The reviews consistently show technicians who announce arrival, ring the doorbell, and take care to minimize collateral damage, gate controls, yard furniture, and plantings, during applications. Several technicians are praised for avoiding spray drift around garden plots, and for keeping pets and patios clear during treatment. The strongest safety signals come from notes about technicians who reclose gates, avoid spraying onto edible crops, and explain exactly what will be applied. Yet the handful of negative reports remind that safety and cleanup are only as good as consistent field practices and reliable supervision; when a crew is inconsistent or miscommunicates, even well-intentioned applications can create short-term damage or drift concerns. The practical takeaway: insist on clear pre-service notifications, explicit product names, and a firm on-site plan that keeps gates shut and pets safe.
On the service front, Turf Masters benefits from a large roster of capable technicians who consistently deliver thorough, courteous, and knowledgeable care. Techs like Jawan, Patrick, Esteban, Kauljuan, Tosin, Hunter, and Stephen frequently receive praise for arriving on time, explaining the planned treatments, leaving detailed notes, and following up to address questions or concerns. Customer sentiment leans toward valuing consistency, having a familiar tech who understands the yard’s history and can tailor applications to the property, paired with proactive communication. There are, however, persistent caveats: scheduling can drift, some accounts report billing confusion or misapplied services, and there are a few long-running complaints about responsiveness. The prudent approach is to request a single, named technician for your route, secure written service windows, and insist on timely, proactive confirmations for every visit.
Results-wise, the company generally delivers greener, weed-controlled lawns, with many reviews reporting substantial knockdowns of persistent weeds, thicker growth, and noticeable improvements in turf health over months. The outcomes tend to materialize most clearly after multiple treatments, with customers often noting that their lawns look healthier and less weed-choked after sustained care. Yet there are outliers: a subset of customers reports turf damage or stagnation after a season, sometimes blaming over-application, fungus mismanagement, or misdiagnosis of underlying soil or drainage issues. In Georgia’s climate, fungicides and fertilizer regimens must be tuned to turf species, soil condition, and seasonal stress. The practical guidance: use Turf Masters as a long-game partner, not a quick-fix shop, and demand a pre-season turf and soil evaluation from a supervisor to set realistic milestones and guard against over-application.
Communication and accountability are the company’s defining weak spot and strongest opportunity, depending on the customer’s experience. The most favorable reviews describe transparent, proactive communication: advance notices, door-to-door greetings, written notes, and responsive follow-ups when issues arise. In contrast, the negative voices point to inconsistent scheduling, surprise charges, and even misbilling, with some customers feeling left without resolution after service hiccups. This dichotomy suggests that success hinges on establishing a clear service agreement and a reliable point of contact. The recommended practice is to lock in a named tech, require advance scheduling with a guaranteed service window, and insist on written post-service reports highlighting what was treated and why. If problems occur, escalate quickly to a manager and reference the contract terms to avoid billing disputes.
Bottom line: Turf Masters Norcross is a competent, value-driven choice for homeowners who want sustained lawn improvement, dependable weed control, and shrub-care across a multi-year horizon. It works best when approached as a partnership with a stable technician, explicit safety protocols, and disciplined scheduling. The company’s strength lies in its field crews’ professionalism, practical advice, and willingness to explain treatments and to tailor approaches as the lawn evolves. The risk lies in occasional miscommunication, scheduling gaps, or billing friction that can undermine trust if not addressed promptly. For property owners who can manage expectations and insist on clear, written coordination, Turf Masters delivers consistent, real-world results that make a lawn look healthier, denser, and noticeably weed-free.
Practical next steps for a prospective client: before signing, request a dedicated account contact and a consistent technician for your route. Ask for a written treatment plan with product names, application dates, and a clear success timeline, including what constitutes a successful weed-control milestone and when a follow-up visit will occur if results lag. Establish a pre-service gate-and-pet policy, and ensure a plan is in place to protect edible plantings from drift. Finally, seek a service guarantee or a documented revision window for your first season, so peace of mind accompanies the yard’s transition from overgrown weeds to a green, healthy carpet. In a market with plenty of choices, Turf Masters Norcross stands out for practical turf knowledge, reliable day-to-day performance, and a willingness to invest in your yard’s long-term health, so long as communications stay tight and expectations stay grounded in Georgia’s growing seasons.
A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.
Long-established Turf Masters Lawn Care of Norcross has delivered comprehensive lawn and landscape services in the Southeast since 2002, including fertilization and weed control, tree and shrub care, aeration and seeding, growth regulators, and fungicides. The steady pattern of feedback shows reliable, professional execution—technicians arriving on time, notifying homeowners, clearly explaining treatments, and leaving detailed notes. Customers repeatedly report greener lawns with fewer weeds and healthier shrubs and trees across years and multiple properties, illustrating durable turf health improvements. The combination of a broad service menu and consistent, communicative care supports long-term relationships and a proven capability to manage lawns in Norcross and surrounding areas.