Discount Professional Tree Service & Firewood in Austell

Discount Professional Tree Service & Firewood

(470) 400-2546 facebook.com

7029 Panda Rd, Austell, Georgia 30168

Equipment and Capabilities: Stump Grinder

Tree Services: Dead Tree Experience, Works Near Structures, Stump Removal

Credentials and Trust: Insured, Licensed

Customer Experience: Cleanup Included, Affordable

Emergency and Storm: Quick Response

Looking for exceptional tree care services in Atlanta, Georgia? Look no further than Discount Professional Tree Service! Our certified crew of tree care professionals work hard to enhance properties across the area. We offer a range of services to give your property an amazing appeal, including removing dead and diseased trees, trimming to increase their lifespan and appearance, and removing ugly stumps to increase your curb appeal. Plus, we won't leave a single piece of debris behind on your property. Call us today at (470)-495-7982 to get $250 off first appointment offer and trust us to maintain the trees in your yard. Fully licensed and insured, with firewood delivery available. Residential and commercial. Non refundable deposit required

4.7 from 166 reviews

5 stars
153
4 stars
0
3 stars
1
2 stars
0
1 stars
12

Pros

  • David and his team delivered an excellent tree removal service, with everything done right and on time.
  • They were amazing and highly recommended for future needs.
  • The service was prompt, professional, and on schedule.
  • They performed a phenomenal job, finishing quickly and at a very fair price.
  • They handled large-scale work efficiently, safely, and with great attention to detail.
  • Their customer service was outstanding and they kept clients informed throughout.
  • They left the yard clean and tidy after completion.
  • They provided great value and affordable pricing compared to other estimates.
  • They saved customers money while delivering quality results.
  • They were reliable, courteous, and professional, making them the go-to choice for tree work.

Cons

Based on reviews representing only 8% of total ratings

  • The owner allegedly ripped customers off by taking deposits and not completing the work.
  • They promised to complete the job via text but never followed through.
  • They collected upfront payments and did not refund, while ignoring calls and messages.

Review Overview

Discount Professional Tree Service & Firewood in Austell is best suited for residential properties where the job is straightforward to moderately complex, the priority is value and speed, and budget constraints are real. For single-visit removals of hazard trees, dead or dying specimens, and projects that demand fast response, this company can deliver noticeable results without inflating costs. Homeowners facing time-sensitive needs, such as trees threatening structures, driveways, or utilities, or those managing a tight budget will find the strongest fit here. The firm also appears well-positioned for homeowners seeking bundled services (tree work plus wood sales or financing options), provided expectations are anchored in clear scope and written terms.

Safety and cleanup standards are the defining feature of tree work, and this company often demonstrates solid execution in that arena. In many positive reviews, crews are praised for removing trees with the work conducted close to roofs and other structures, and for consistently tidying the site, leaves, branches, and debris cleared, yards left broom-clean, and wood neatly stacked when firewood is part of the deal. The emphasis on working carefully around buildings and landscaping reflects a practical, tree-care mindset. Yet not every experience aligns with that standard: several accounts report incomplete cleanup, leftover branches, or debris after the job, and in some cases even a partial completion. The practical takeaway is clear, insist on a precise scope that includes full cleanup, haul-away of debris, stump work where applicable, and a final walkthrough before payment.

Reliability and communication present a consequential mix. Numerous reviews describe prompt call-backs, timely arrivals, and quotes delivered with clarity, with several customers noting same-day or next-day responsiveness and efficient work. These signals matter when time is of the essence or when a homeowner needs clear, predictable progress. However, there is a persistent counter-narrative: deposits accepted with the expectation of completion later, followed by delays or unreturned communications, and in some instances disputes over billing or scope. A pattern emerges: the firm can perform superbly, but the experience often hinges on the specific crew, the on-site supervisor, and the level of written agreement. The prudent approach is to lock in a detailed contract with milestones, require a current certificate of insurance, and tie payments to defined completion steps rather than upfront totals.

Pricing and value are the strongest differentiators in favor of Discount Professional Tree Service, yet they carry corresponding risks. Many customers highlight aggressive pricing, favorable quotes compared with competitors, and even financing options that make large removals more affordable. When the scope is well-defined and the crew adheres to the plan, this translates into real savings and faster project completion. Conversely, some accounts describe price changes after crews are on-site, or disputes over what was included in the quote, sometimes compounded by deposits. To maximize value, insist on an itemized, written estimate covering all aspects of the job (removal, trimming, stump grinding, cleanup, disposal), and establish a final, post-work walkthrough to verify that everything agreed upon is completed before final payment.

Insurance and legitimacy are non-negotiable in tree operations, and the reviews underscore the stakes. The most serious warnings center on expired or dubious coverage, with several customers reporting certificates that appeared outdated or could not be verified with the insurer. Such findings are a clear red flag: without current liability insurance and workers’ compensation, the homeowner bears the risk for damage or injury. Some reviews, by contrast, note professional handling and straightforward dealings that align with a legitimate local option. The practical rule is simple: demand a current COI (certificate of insurance) before any work starts, verify the policy directly with the insurer, and confirm that workers’ compensation is in force. Do not rely on screenshots or verbal assurances; take the extra steps to confirm ongoing coverage and license status where applicable.

Bottom-line guidance for decision-making centers on matching risk tolerance with job scope. For property owners seeking rapid, affordable tree removal with credible cleanup on straightforward projects, Discount Professional Tree Service & Firewood can be a strong ally, so long as the engagement is protected with a tight written agreement. Start with a clear, itemized estimate and a defined scope of work, including what happens with debris and stumps. Obtain a current COI and confirm it with the insurer before the crew arrives, and set payment terms that favor completion (ideally paying portions as milestones are met). If the job involves complex or high-risk trees, or if multiple trees near structures must be removed with demanding precision, consider supplementing with a second check from another reputable company or requesting a detailed plan upfront to avoid future disputes. In the right circumstances, the combination of speed, value, and practical tree knowledge makes Discount Professional Tree Service & Firewood a viable, often advantageous choice, provided safeguards are in place and expectations are explicit.

Equipment and Capabilities

Stump Grinder

Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.

Stump grinding is a core part of their service mix, paired with tree removal and thorough cleanup. A standout account notes they cut, removed, and then grind the stumps of about 200 trees before lunch, showing strong speed and scale for large properties. Across multiple jobs, customers describe efficient and professional stump work that leaves the yard looking clean and stump-free. As with any service, some reviews mention scheduling or payment issues—so confirm the exact stump-grinding scope, timing, and deposit terms when planning in Austell, Georgia.

Tree Services

Dead Tree Experience

Specialists in the safe removal of dead, dying, or diseased trees. Dead trees are unpredictable - experience and caution matter.

Dead-tree work is a core strength, with customers noting safe, efficient removal of dead or diseased trees that threaten homes or other structures, including very large specimens like 100-foot pines and giant oaks. Crews can access challenging, near-structure or steep sites and still bring down the tree without damaging roofs or surrounding areas. They provide prompt service and quick response, sometimes handling the job the same day, which is crucial when a dead tree poses an urgent risk. Cleanup is thorough, with debris and leaves removed and the yard left tidy; stump grinding and removal are available to fully clear the site. The service covers residential and commercial properties in the Atlanta area, including Austell, GA, and is fully licensed and insured to handle dead-tree removals.

Works Near Structures

Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.

Near-structure work is a clear strength, with customers noting safe removal of branches and trees that sit over roofs, patios, and other built features. They consistently demonstrate careful control of fall direction and precise placement to protect homes and landscaping during removals close to buildings. Cleanup after these near-structure jobs is thorough, leaving yards clean and free of debris. In urgent situations where a structure is at risk, they respond quickly and work safely around homes, even on tricky, uneven terrain.

Stump Removal

Full stump extraction, root and all - not just grinding. Ideal when you need the area completely cleared for construction, landscaping, or replanting.

Stump removal is delivered as part of a full tree removal package, with customers in the Austell/Atlanta area noting that stump grinding is completed along with cutting and removal. A standout positive case described grinding stumps for a large number of trees before lunch, illustrating substantial stump removal capability and speed. Reviewers frequently mention thorough cleanup after the work, indicating that stumps are ground and the site is left tidy with debris minimized. However, a minority of feedback highlights incomplete work or communication lapses, underscoring the importance of reliable follow-through on stump-related projects. Overall, the pattern suggests solid stump grinding capability when paired with prompt execution and cleanups.

Credentials and Trust

Insured

Carries proper liability and workers' compensation insurance. If something goes wrong on your property, you're protected.

Insured capabilities underpin Discount Professional Tree Service & Firewood’s operations in Austell and the broader Atlanta area. Several customers highlight safe, near-structure work, efficient tree removal, and thorough cleanup, all of which align with risk management likely supported by liability coverage. However, feedback patterns also include calls for current proof of insurance, with at least one report of an expired certificate and others noting difficulty obtaining verification. Overall, the insured and licensed positioning appears to support reputable, safety-focused service for residential and commercial projects in the area, even as some reviews raise questions about insurance documentation and deposits.

Licensed

Holds all required state and local licenses to operate legally as a tree service. A basic but important box to check before hiring.

Fully licensed and insured, Discount Professional Tree Service & Firewood demonstrates capable operations for residential and commercial work in Austell, GA. Customers consistently report on-time, professional crews performing dead or diseased tree removals and near-structure work with careful stump grinding and thorough debris cleanup. They’re described as responsive and able to handle urgent or last-minute requests, and they offer firewood delivery as part of the service solution. Pricing and communication are noted as competitive and clear, though a portion of feedback mentions deposit disputes or inconsistent follow-through, indicating that reliability may vary between jobs.

Customer Experience

Cleanup Included

All debris - branches, logs, and brush - is hauled away as part of the job. No pile left behind for you to deal with.

Cleanup is consistently highlighted as part of the service, with crews removing debris and leaving the property tidy after every job. Customers note that after tree removals, trimming, or stump grinding, the site is cleared of leaves and branches and the area is left neat, often with wood stacked or hauled away as arranged. This thorough cleanup appears reliable even on tight schedules, reinforcing the idea that no debris is left behind. In Austell and the greater Atlanta area, clients can expect not only professional tree work but also a careful, complete cleanup that preserves curb appeal.

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordable pricing stands out as a core capability, with many customers describing quotes and services as very reasonably priced and a strong value compared with other options. Multiple clients report getting large jobs done at a discount, noting that they saved thousands on big tree removals and that pricing was lower than competing estimates. Promotions and pricing strategies, like a $250 off first appointment, reinforce the sense of affordability for residential and commercial projects in the Atlanta metro area. Quick response and efficient execution further enhance value, with stories of fast turnarounds and same-day or next-day service at competitive rates. Some feedback also flags deposit- and follow-through issues that can color the perceived value, so affordability is a strength but consistency remains a concern for a portion of customers.

Emergency and Storm

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Prompt response is a clear strength in the Austell area, with customers noting quick attention from first contact. They consistently report on-time arrivals and even same-day or near-immediate responses to urgent requests, including last-minute calls that were answered within an hour on holidays like Christmas Eve. Scheduling and estimates are handled swiftly, with work often starting the next day and crews moving efficiently to complete removal, trimming, or stump grinding, then leaving the property clean. Firewood delivery also meets quick timelines, with same-day delivery available when needed, reinforcing a fast-response pattern across both tree services and firewood offerings in the Atlanta metro context.