(904) 544-9669 bigbranchtreeservice.com
5184 Carter Spencer Rd, Middleburg, Florida 32068
Equipment and Capabilities: Crane, Stump Grinder
Tree Services: Dead Tree Experience, Large Trees, Works Near Structures
Credentials and Trust: Family Owned, Long Established, Licensed, Insured
Emergency and Storm: Quick Response
Customer Experience: Affordable
Big Branch Tree Service is a family owned and operated company serving Jacksonville, FL and the surrounding counties. We are fully licensed and insured to take care of any commercial and residential tree care needs you may have. With over 20 years of experience in the tree service industry, we have the first-hand knowledge and skills necessary to provide you with the safest and best quality service. Founded in 2009 by Chris Klaas, Big Branch Tree Service strives to always make sure the customer is happy and that the job is always done as safely as possible.
4.9 from 239 reviews
Based on reviews representing only 2% of total ratings
Big Branch Tree Service in Middleburg, Florida, is best suited for residential properties with mature, substantial trees, where job complexity can run from careful pruning and trimming to multi-tree removals in tight spaces. The service shines for homeowners facing high-stakes projects near structures, fences, driveways, and utilities, where precision matters as much as speed. For HOAs or condo associations managing dozens of trees, the company’s ability to coordinate crews, equipment, and cleanup at scale is a major asset. In terms of budget, Big Branch tends to deliver solid value, often beating competing quotes while delivering professional workmanship and superb cleanup. Urgency matters too: when a storm or a limb threat demands immediate action, Big Branch has repeatedly shown up quickly with the right mix of personnel and gear.
Safety and cleanup standards are non-negotiable with this crew, and the reviews make that clear. The team consistently protects lawns, gardens, and hardscapes with protective mats or boards, even when heavy machinery must traverse fragile turf. They spot potential hazards, septic tanks, drain fields, and delicate plantings, and adjust plans to keep them intact. Cleanup stands out as a defining strength: debris is hauled away, leaves and dust are blown off roofs and driveways, and the yard often looks better than before the work began. A rare misstep is noted in one report where lift pads weren’t cushioned on the grass, but the vast majority of jobs show meticulous surface protection and thorough post-job restoration. That track record makes safety and cleanup a predictable, dependable feature rather than an afterthought.
Execution is where Big Branch earns its reputation as a practical, “get it done right” outfit. The crew operates like a well-oiled machine, with foremen guiding coordinated teams that bring tall lifts, cranes, grapplers, stump grinders, and haul-away capacity to the site. Multiple testimonials describe completing large removals in a single day with zero collateral damage to homes, fences, or landscaping. The company can handle trees near power lines or roofs, and they routinely remove, grind, and haul away dozens of tons of debris with precision. The choreography, two, three, or more trees down in hours, then immediate cleanup, reassures property owners that a complex job can be finished quickly without turning a yard into a construction zone. When a job requires special access or a multi-stage approach, the crew explains the plan at the outset and then executes it with tight coordination.
Communication, quotes, and professional conduct underpin the trust many customers place in Big Branch. The estimator presence, Doug, James, and others, appears repeatedly as knowledgeable, practical, and forthright about what can be done and for what price. The written estimates are detailed, with scope clearly defined and no invisible add-ons. Office staff, Carlee in particular, are praised for responsiveness and keeping customers informed from first contact through project completion. On-site leadership from foremen like Mark and Chris ensures that crews stay aligned, questions are answered, and any concerns about neighboring properties or utilities are addressed before work begins. While a tiny fraction report slower responses or a scheduling hiccup, the overwhelming experience centers on punctual arrivals, clear expectations, and dependable follow-through.
Pricing and scope in practice reflect a strong value proposition for most customers. Big Branch frequently wins bids on price while delivering more work than competitors often quote, removing multiple tall trees, grinding several stumps, and performing comprehensive cleanup. Several reviews specifically note that the price is fair or below other estimates and that the team does not sacrifice safety or cleanliness to hit a lower number. In tricky or constrained settings, near fences, on narrow driveways, or across HOA landscape, Big Branch negotiates access with minimal disruption and preserves structural elements. The ability to preserve delicate landscaping, offload debris efficiently, and still deliver fast turnarounds translates into real value, especially for homeowners dealing with storm aftermath or insurance-driven updates.
For property owners deciding when to hire, the answer is clear: choose Big Branch when safety, thorough cleanup, and near-adjacent work matter most, and when the project demands both scale and finesse. If the scenario involves high-visibility, near-structures, or utilities where one miscalculation can cause expensive damage, this team’s risk management, validated by extensive field experience, is the prudent choice. For HOA managers juggling multiple units, or for clients needing rapid response after a storm, Big Branch’s combination of scheduling reliability, fleet capability, and policy-driven professionalism makes it the sensible default. And when a quoted price is close to, or lower than, competitors, the decision to lock in Big Branch becomes even more compelling.
In short, Big Branch Tree Service stands as the practical, performance-driven option for Middleburg-area clients who demand top-tier safety, immaculate cleanup, and efficient execution, even in complex, space-constrained environments. The crew’s track record of protecting yards, coordinating large crane-and-lift operations, and leaving properties looking “as if they were never there” is hard to beat. For property owners prioritizing risk mitigation, predictable outcomes, and honest communication, Big Branch isn’t merely a good choice, it’s the benchmark against which every other local tree company should be measured.
Crane-assisted removal for trees that can't be conventionally climbed or sectioned - ideal for extremely large, hazardous, or tightly situated trees.
Crane and tall-lift capabilities are a core part of their recent jobs in the Jacksonville metro area, including Middleburg and Clay County. Customer feedback patterns show they can remove tall trees and heavy limbs that are near structures, driveways, fences, or power lines, often in tight spaces, with a coordinated team and specialized equipment like a crane, bucket lift, and grappler. They take care to protect lawns and driveways by laying nylon mats and grass pads, and they sometimes place boards under lift pads to further safeguard the yard. Cleanup after crane work is consistently praised as thorough, with debris hauled away, stumps ground, and the property left looking immaculate. Overall, the combination of crane-enabled reach, safety focus, and efficient, well-coordinated crews is repeatedly highlighted as the hallmark of their service in this area.
Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.
Stump grinding is routinely part of their removal work, with customers often having multiple stumps ground along with large trees. They can handle stump grinding in tight spaces near houses, fences, and other structures, coordinating with crane or lift work as needed. Protective measures are consistently noted—pads or boards are laid to shield the grass and landscaping while machinery operates. Cleanup is thorough, with stumps ground and debris hauled away, leaving the yard neat and level. In the Middleburg/Clay County region, clients report quick, professional stump grinding as part of fast, efficient overall tree service.
Specialists in the safe removal of dead, dying, or diseased trees. Dead trees are unpredictable - experience and caution matter.
Removing dead trees is handled with safety-first precision, able to drop large dead trees near homes, fences, or power lines. Customers report high efficiency, often removing multiple dead trees in tight spaces within hours, with careful planning to protect structures and landscaping. They emphasize yard protection, using pads under equipment and boards to shield grass and avoid disturbing nearby plantings or septic systems. Heavy equipment such as cranes, tracked lifts, grapplers, and stump grinders are deployed to reach tall dead trees and grind the stumps, with debris hauled away and orderly cleanup. As a local service in Middleburg, they serve Jacksonville and surrounding counties with quick response and professional dead-tree removal, consistently leaving properties clean and ready for use.
Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.
Large-tree removal is a core capability in Middleburg and the surrounding Jacksonville area, where crews regularly tackle tall oaks and pines near homes, fences, and even power lines. Feedback shows multiple-event jobs involving seven to twelve large trees removed with stump grinding, all while protecting lawns and landscaping with pads, boards, and nylon mats. They deploy heavy equipment—crane, tall bucket lift, grappler, stump grinder, and haul-away trucks—to reach high branches and work safely in tight spaces. Cleanup and site protection are consistently emphasized, with yards left clean and often looking as if they were never there. The approach also includes proactive site awareness, such as marking septic tanks and avoiding prized plants, using dunnage to prevent ruts, and delivering minimal disruption across Clay County communities.
Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.
When trees near structures are involved, Big Branch Tree Service shows strong near-structure proficiency by removing or pruning without damaging homes, fences, decks, or roofs. Customers consistently note protective practices before work, such as laying pads or boards to shield grass and landscaping and using nylon mats to protect lawns during lift and equipment placement. They bring in cranes, lifts, and grapplers to carefully reach tall limbs over houses or near power lines, coordinating movements to avoid contact with buildings. The crews also safeguard sensitive features like septic tanks and azaleas, and they adapt around fences and other obstacles to minimize disruption. Cleanup is meticulous, with debris hauled away and the yard left looking neat, often as if they were never there. In the Middleburg area and surrounding Clay County communities, these near-structure capabilities are a recurring reason residents choose Big Branch and rely on them for repeat work.
A business built and run by family, often passed down or grown from the ground up. Personal accountability and pride in every job.
The family-owned approach shows in how the team treats customers as valued neighbors—from the initial contact through completion and cleanup. Customers consistently note clear, proactive communication, with Doug the estimator walking the yard to explain options and Carlee handling scheduling and insurance details. They demonstrate safety-minded, property-protective practices, such as laying pads or boards to protect the grass and carefully coordinating work near structures or power lines. The crews operate like a close-knit, well‑oiled team, delivering thorough cleanups and leaving yards looking better than before. Repeat customers and strong referrals—going back for multiple jobs and praising future use—underscore the family’s commitment to reliable, fair, and considerate service across Jacksonville, Clay County, and surrounding NE Florida areas.
A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.
Dating back to its founding in 2009, this family-owned operation has built a long-established presence across the Jacksonville area, including Middleburg and surrounding Clay County. Feedback consistently highlights the ability to tackle large tree removals near structures, using cranes, lifts, stump grinders, and coordinated crews to complete complex jobs efficiently. Customers emphasize safety and property protection, noting protective yard pads or boards under equipment and careful work to avoid damage to lawns, fences, and landscaping. Cleanups are described as thorough and meticulous, with debris hauled away and even fine details like returning decor or fence panels addressed. The pattern of repeat use, strong word-of-mouth recommendations, and quick response during storms demonstrates a trusted, enduring choice for tree care in the region.
Holds all required state and local licenses to operate legally as a tree service. A basic but important box to check before hiring.
Licensed and insured capability underpins Big Branch Tree Service’s safety-focused, professional approach. Customer feedback consistently highlights careful protection of lawns and structures—use of nylon mats, protective pads, and boards under equipment—especially when removing large trees near houses, fences, or power lines. The experience is marked by punctual, courteous crews, clear on-site planning, and cleanup that leaves yards immaculate. Clients note that licensing and insurance documentation is provided as part of the engagement, and that work near sensitive features like septic tanks, azaleas, and neighboring properties is handled with extra care.
Carries proper liability and workers' compensation insurance. If something goes wrong on your property, you're protected.
Insurance coverage and risk management underpin their operations, with customers noting safe, near-house work even when large trees, cranes, or lifts are involved. A consistent pattern is heavy emphasis on protecting the client’s property: pads or boards under equipment, nylon mats to shield grass, careful avoidance of septic tanks and nearby azaleas, and thorough site cleanup. They also provide insurance documentation as part of the quoting process, demonstrating transparency and readiness before work begins. Combined with licensed status and a long track record of safe, tidy, professional service, this explains why clients repeatedly say they would hire Big Branch again and would recommend them.
Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.
Rapid response is a common thread in feedback, with customers noting quick replies to inquiries and prompt quotes. One reviewer specifically mentioned that they showed up within a week after approving the quote and completed the work in a few hours, illustrating fast mobilization. Crews arrive as scheduled, protect lawns with mats or boards, and begin work promptly with the right equipment, often finishing cleanup quickly. Office and field staff are praised for clear, courteous communication and thorough follow-through, highlighting responsiveness from first contact through project completion.
Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.
Pricing consistently comes up as affordable and competitive in the Clay County/Jacksonville area, with clients noting quotes that beat rivals for similar tree work. Value is demonstrated by the scope included for the price: removal of large trees, stump grinding, trimming, and debris haul-away, while crews protect yards and landscaping. They handle tight spaces and near-structure removals with cranes, bucket lifts, grapplers, and stump grinders, enabling fast, efficient work even near power lines. Cleanup and site protection are repeatedly highlighted, with boards under equipment, yard mats to safeguard turf, and thorough post-job cleanup that minimizes any follow-on repairs.