(904) 292-9226 customtreesurgeons.com
2601 Rolac Rd, Jacksonville, Florida 32207
Equipment and Capabilities: Crane, Stump Grinder
Emergency and Storm: 24 Hour Emergency Response, Quick Response
Tree Services: Works Near Structures, Large Trees, Dead Tree Experience, Stump Removal
Credentials and Trust: Long Established
Customer Experience: Free Estimates, Affordable
Custom Tree Surgeons in Jacksonville, FL, offers expert tree services with over 35 years of experience. We provide accurate tree removal estimates, tree cutting estimates, and tree stump removal estimates, including residential tree stump removal estimates tailored to your needs. Our skilled team specializes in tree trimming, tree removal, stump grinding, and emergency tree services to keep your property safe and beautiful. Whether you need routine maintenance or urgent assistance, count on us for professional, friendly service you can trust. Contact Custom Tree Surgeons today for a free estimate and expert care that stands the test of time!
4.9 from 460 reviews
Based on reviews representing only 3% of total ratings
Custom Tree Surgeons (Jacksonville, FL) is best suited for homeowners who face large, technically demanding removals or trims in tight spaces, especially around homes, pools, decks, fences, and even near power lines. This is a practical pro for single-family properties where the tree work could affect the structure or landscaping, and for sites that demand careful planning rather than a quick, cosmetic trim. The company shines on complex jobs: multiple trees, tall pines or oaks, limbs over roofs, or trees wedged between structures that require a crane, bucket, or highly coordinated crew. Budget-minded buyers who want premium outcomes without overpaying will find CTS competitive, often beating several quotes while delivering work that stands up to the most exacting arboricultural standards. For urgent scenarios, storm damage, imminent risk, or emergency limb removal, CTS’s readiness and ability to mobilize quickly makes it the sensible choice when time matters.
From a safety standpoint, CTS operates with the confidence of a true tree-surgery outfit. Reviews consistently note the use of proper PPE, careful equipment handling, and a disciplined approach to work near buildings, fences, and utilities. The crews deploy cranes, booms, and grinding equipment as the job demands, and they take pains to protect the turf and surrounding vegetation, laying down plywood to spare lawns, tidying yard perimeters, and staging trucks so that driveways and access points aren’t blocked longer than necessary. The emphasis on speed and safety is not at the expense of precision; supervisors map out plans, communicate clear go/no-go points, and the crews execute with surgical care, even under pressure. For a homeowner facing a precarious tree placement or a leaning specimen, this safety discipline translates into real peace of mind.
Cleanup is where CTS frequently distinguishes itself. A recurring thread across reviews is that the site is left cleaner than before, with debris hauled away promptly, stumps ground to a level grade, and residual trimmings swept or blown from driveways, roofs, and yards. The company’s use of multiple trucks and a coordinated crane-and-ground crew means work progresses without leaving a trail of branches or wood chips behind. Neighbors often remark on the pristine aftermath, a tangible signal that the operation was thorough rather than perfunctory. If a property owner has landscaping, irrigation, or delicate plantings close to the work zone, CTS’s meticulous cleanup process reduces the risk of collateral damage and saves hours of post-job reorganization.
Price and value are central to the CTS decision. The consensus is that CTS offers fair, competitive pricing relative to the scope of what is delivered. Numerous reviewers report quotes that beat the competition, sometimes by significant margins, while still achieving high-quality outcomes, especially for large removals, stump grinding, and complete debris removal. The value proposition strengthens when the quote includes stump grinding, full site cleanup, and haul-away, as many clients report that the “extras” are built into the price rather than tacked on later. That said, a few reviews recount slower-than-expected follow-ups or quotes that didn’t materialize as promised; in those cases, it pays to confirm scheduling and to secure written estimates with clear scope and price. Overall, for durable tree work with predictable results, CTS tends to deliver better value than many peers.
Reliability and communication emerge as a mixed bag in some accounts, yet remain the defining trait for most customers. The best experiences describe rapid responses to inquiries, punctual arrive-and-on-site timing, and proactive updates from Steve Baker and the crew. The team’s ability to coordinate complex operations, such as removing trees near homes, around utilities, or in restricted yards, and to follow up with precise cleanup often earns top marks. However, there are a handful of reviews where callers waited days for a return call or faced scheduling hiccups. The practical takeaway is straightforward: verify the planned start date in writing, get a single point of contact, and confirm access requirements (gates, pets, parking, and any HOA constraints) to minimize friction. When CTS is aligned on communication, the process is smooth and predictably reliable.
In the end, Custom Tree Surgeons stands out as the premier choice for Jacksonville property owners who value safety, decisive capability, and a near-flawless cleanup record, paired with cost-conscious pricing. The firm regularly handles emergency drops, hazardous removals, and multi-tree projects with a level of organization that most competitors struggle to match. For properties with tight spaces, near roofs, or near utilities, CTS brings the right toolkit, cranes, climbers, and ground crews working in concert to protect structures and landscapes. For homeowners who prioritize getting the job done right the first time, with minimal disruption and a yard that looks undisturbed after the crew leaves, Custom Tree Surgeons is the go-to recommendation in the Jacksonville market. The one prerequisite is clear communication: secure written estimates, confirm scheduling, and maintain a direct line to the supervisor on site. If those conditions are met, the decision is straightforward: CTS is the practical, capable choice for serious tree work in this region.
Crane-assisted removal for trees that can't be conventionally climbed or sectioned - ideal for extremely large, hazardous, or tightly situated trees.
Crane-assisted removals are a core capability that lets Custom Tree Surgeons tackle very large trees safely, even when space is tight or structures are close by. When a massive oak near a home proved difficult after a storm, they brought in a crane (Southern Crane) to lift and lower sections in a controlled, safe manner. The crane work is integrated into a coordinated effort with ground crews, boom trucks, and stump grinders, delivering fast, thorough cleanup. In Jacksonville, FL, crews demonstrate they can work in tight spaces near houses, fences, and power lines while protecting lawns and landscaping. They also plan carefully, often laying plywood to shield the yard and ensuring drops are executed with precision and minimal disruption.
Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.
Stump grinding is delivered with depth and precision, with many customers noting that stumps are ground well below grade and the area is left level for landscaping. Crews typically perform stump grinding as part of a full removal package in Jacksonville, followed by meticulous cleanup that leaves no visible debris. Reviews frequently mention grinding stumps and roots near structures or fences and even near power lines, accomplished by skilled operators and well-maintained equipment. Across the board, the pattern of feedback shows stump grinding paired with thorough cleanup and efficient service, leaving yards clean and the landscape ready for the next phase.
Available around the clock for dangerous situations - a tree on your roof, a limb blocking your driveway, or a trunk threatening to fall. Day or night.
Emergency readiness is demonstrated by rapid, coordinated action: estimates and plans arrive quickly, scheduling happens promptly, and crews mobilize fast after a call. In urgent scenarios such as limbs over a roof or trees down near structures or power lines, they prioritize the emergency and deploy a crew with the equipment needed, including cranes. Response is consistently swift after storms, with work often completed within 24 hours of initial contact and on-site assessments provided quickly. Crews are professional and safety-conscious, protecting landscaping and neighboring properties, and they leave the scene with thorough cleanup. Across Jacksonville, this pattern shows a reliable 24-hour emergency capability to stabilize hazards and remove dangerous trees quickly and safely.
Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.
Rapid engagement is a consistent hallmark of Custom Tree Surgeons’ service, with inquiries answered quickly and written estimates delivered within hours of contact. In urgent situations like storms or branches threatening structures, they mobilize fast, deploying the necessary equipment and crews and often starting work within 24 hours of the initial call. In Jacksonville, FL, customers repeatedly note prompt scheduling and on-site visits—frequently the same day or the next day after the estimate—and staff who return calls promptly. On-site work is executed efficiently and safely, with crews arriving on time and moving quickly to remove hazards, followed by thorough cleanup that leaves properties looking neat. Across a range of jobs—from emergency removals to routine trimming—the pattern demonstrates a reliable, fast-response capability that homeowners in the area repeatedly rely on.
Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.
Handling work near structures is a defining strength, with frequent success removing large trees and limbs that sit over roofs, between houses, or close to pools and fences. They routinely deploy cranes or booms to reach tight gaps and lower heavy sections with precision, reducing risk to surrounding buildings and utilities. Site protection is evident in the feedback—crews lay down plywood to protect lawns and driveways, carefully navigate yards, and leave landscaping undamaged. Cleanups are consistently thorough, with stumps ground, debris hauled away, and neighbors reporting little to no sign of the work afterward. In urgent situations, they respond quickly to storms or hazards near the home, coordinating efficient, safe removals that prioritize the safety of the structure and occupants. Overall, their approach combines careful planning, advanced equipment, and meticulous cleanup to manage near-structure tree work effectively.
Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.
Large-tree work is a core strength, with frequent removals of 70+ foot trees and massive oaks that sit near homes, fences, or power lines. Crews regularly deploy cranes and large booms, and they’ve even brought in dedicated crane support to execute difficult take-downs safely. Jobs are completed quickly and cleanup is meticulous, often leaving the yard looking as if the tree was never there. They emphasize safety and property protection, using measures like plywood to shield lawns and careful maneuvering to avoid damage to surrounding landscaping or structures. In Jacksonville, this team also shines in emergencies and storm response, with fast on-site assessments and rapid mobilization to secure unsafe trees.
Specialists in the safe removal of dead, dying, or diseased trees. Dead trees are unpredictable - experience and caution matter.
Dead-tree removal is handled with surgical precision, often using a crane to bring down hazardous dead trees even when they sit close to a house or other structures. They grind the stumps and haul away all debris, leaving the yard looking clean and as if the tree was never there. Customers repeatedly note fast response and clear communication from the initial estimate through completion, enabling quick, safe treatment of dangerous dead wood. Safety and property protection are a clear focus, with crews taking precautions and using protective measures to avoid damage to landscaping or nearby structures. In emergencies and after storms, they respond promptly to remove dead trees and restore safety and curb appeal across Jacksonville.
Full stump extraction, root and all - not just grinding. Ideal when you need the area completely cleared for construction, landscaping, or replanting.
Stump removal is a core capability, with the crew routinely grinding stumps and roots after tree removal and hauling away all debris. Customers report stump grinding that goes well below grade, leaving the yard flat and ready for reseeding or landscaping. The service is thorough even in tight spaces or near structures, with equipment like cranes used to reach stubborn stumps without damaging nearby features. Cleanup is consistently praised, with driveways and lawns blown and raked clean and no trace of stumps remaining. In Jacksonville, the combination of fast turnarounds, fair pricing, and meticulous stump removal sets Custom Tree Surgeons apart in handling stump-related needs.
A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.
Their long-established presence in Jacksonville is evident in more than 35 years of steady, reliable tree care, with many clients noting prompt, accurate estimates and dependable scheduling. In neighborhoods from Deerwood to Mandarin and Julington Creek, they handle everything from near-structure removals to crane-assisted cuts and stump grinding, always prioritizing safety and thorough cleanup. Feedback patterns show a consistent emphasis on professional crews, courteous service, rapid storm or emergency response, and cleanup that leaves properties looking undisturbed. Pricing is described as fair and transparent, and the team serves both homeowners and local businesses, reinforcing the impression of a durable, established operation.
No charge for coming out to assess the job and give you a price. Know what you're getting into before committing.
Free estimates are a consistent and valued part of their service in the Jacksonville area, with quotes provided quickly after initial contact. Many customers report receiving a written estimate the same day a crew member visits, and several note that the price is competitive or among the lowest they explored. The pattern across neighborhoods such as Deerwood, Mandarin, and surrounding areas is prompt responsiveness and clear, transparent pricing that leads to scheduling within days. Reviewers often mention getting a fair, easily comparable quote before work begins, covering removal, trimming, stump grinding, and debris cleanup. This emphasis on fast, no-hassle estimates helps them secure timely tree service across North Florida and South Georgia communities served from Jacksonville.
Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.
Affordability is a standout capability, with Jacksonville-area customers repeatedly noting that Custom Tree Surgeons offers the best price or one of the lowest prices among tree services. They couple this with fast, clear pricing—estimating quickly and often providing quotes the same day—to help homeowners plan without surprises. Several reviews highlight that their prices are not only low but fair and competitive for the scope of work, including stump grinding and removals near structures, with some customers reporting they beat competing bids by thousands. Taken together, the pattern shows customers value the combination of affordable pricing, thorough cleanup, and efficient execution—making them a go-to option in Jacksonville for affordable tree trimming, removal, and stump work.