(904) 641-1131 www.bigbenstree.com
2717 St Johns Bluff Rd S, Jacksonville, Florida 32246
Equipment and Capabilities: Crane, Stump Grinder, Chipper
Emergency and Storm: Storm Cleanup, 24 Hour Emergency Response, Quick Response
Tree Services: Large Trees
Credentials and Trust: Long Established, ISA Certified, Insured
Customer Experience: Affordable
Big Ben's Tree Service provides trusted, professional tree care across Jacksonville, Mandarin, Orange Park, and surrounding communities. With certified arborists and modern equipment, we handle tree removal, trimming, stump grinding, and emergency storm cleanup safely and efficiently. Our local team is committed to protecting your property and enhancing curb appeal. Whether it’s hurricane prep, storm response, or routine maintenance, Big Ben's Tree Service is the name homeowners trust for reliable, affordable, and expert tree care in Northeast Florida.
4.3 from 127 reviews
Based on reviews representing only 18% of total ratings
Big Ben’s Tree Service in Jacksonville, FL is best suited for properties with significant tree assets, including large oaks and historic specimens, where the job is complex or high-stakes. It is a strong fit for homeowners and property managers facing urgent needs (post-storm removals, limbs threatening structures, or limbs overhanging roofs) and for jobs that demand heavy equipment such as cranes or large ground crews. The company tends to favor mid-to-upper-budget projects where safety, speed, and a comprehensive cleanup are non-negotiable. It is not the bargain-bin option for cosmetic pruning; it shines when the stakes are high, the trees are tall or risky, and the landscape demands meticulous protection of structures and surrounding plantings.
Safety and cleanup standards matter here more than almost any other home service. The reviews repeatedly highlight a professional, safety-forward approach: crews bring state-of-the-art equipment, carefully stage operations to protect the house and landscape, and deploy crane-capable teams when limbs are over houses or fences. The best evidence is the family of reports about removing 60-foot-plus trees with precision, then dismantling sections in place to avoid collateral damage. The company often leaves properties with gear and debris removed, gutters blown clean, and driveways returned to pre-job conditions. That level of diligence is not incidental; it’s a core capability that makes Big Ben’s a dependable choice for high-risk removals and wind-prone seasons in Northeast Florida.
Cleanup effectiveness is a recurrent strength, but not an absolute guarantee. The overwhelming majority of reviews praise thorough debris removal and yard restoration, sometimes to the point of leaving the scene looking better than before. Clients cite blown-off roofs and driveways, raked grounds, and even removal of cuttings from neighbor yards as evidence of a job done right. Yet a small number of reviewers note lapses, sawdust on vehicles, residual debris, or, in a few cases, challenges with neighbor property damage and follow-up “in the shadow” of large removals. The prudent approach is to treat cleanup as part of the contract: insist on complete haul-away, street cleaning when work touches public space, and a written plan for stump grinding or leaf ridges if those services are needed. When the crew is on site, confirm expectations in writing and request a final walk-through to ensure every square foot is tidied.
Scheduling reliability and communication are a mixed bag, though the performance leans strongly toward decisive, action-oriented service. Several reviews recount punctual arrivals, on-site leadership from Ben himself, and rapid estimates that translate into fast mobilization. The flip side, communication gaps and occasional no-shows, appears in a meaningful minority of experiences. The safest takeaway: Big Ben’s typically executes with urgency and competence, but it pays to lock a concrete start date, identify a single point of contact, and confirm any schedule shifts in writing. For urgent or multi-property jobs, request proactive updates and a designated supervisor who can coordinate with tenants, neighbors, and power utilities as needed.
Work quality and capabilities justify the premium for many clients. The company’s repertoire ranges from precision trimming of large, high-value trees to decisive removals of dangerous, leaning, or storm-damaged specimens, often using cranes to spare nearby structures. Reports describe a team that understands tree health, pruning strategies that balance wind resistance with long-term vitality, and a calm, confident presence in challenging conditions. Repeat customers emphasize reliability, informed recommendations, and a willingness to walk through the “why” behind every cut. The price tag is consistently described as fair or competitive for the level of equipment, expertise, and safety discipline offered. Yet it is fair to note the occasional critique about overreach or pricing surprises; the best defense is a detailed scope of work, a written bill of materials, and a pre-project arborist assessment when necessary.
In sum, Big Ben’s Tree Service is the decisive choice for property owners who confront large, complex, or dangerous tree work in Jacksonville. It excels when the objective is structural protection and long-term landscape health, delivered with technical skill, modern gear, and a cleanup standard that leaves the site tidier than it started. For storm-season readiness or emergency situations where a tree threatens a home or neighbor, this company is often the fastest path to a safe resolution. The key to a seamless experience lies in tight upfront planning: lock in a clear start time, assign a single point of contact, secure written estimates and scope, and specify a thorough cleanup and property-protection plan. When those guardrails are in place, Big Ben’s consistently proves itself as a high-caliber, safety-first arborist team that homeowners can trust with the most challenging tree work Jacksonville has to offer.
Crane-assisted removal for trees that can't be conventionally climbed or sectioned - ideal for extremely large, hazardous, or tightly situated trees.
Crane-assisted removals are a defining capability for this Jacksonville-area service, allowing them to handle very large trees safely. Customers repeatedly note using the crane to lift and remove individual sections of giant oaks, often over fences or right up to and away from homes. The crane is also used to extract limbs or trees that are pressing on roofs or near structures during storm cleanup, enabling safer, quicker work. On-site leadership, frequently with Ben directing the lift, ensures precise, efficient placement of heavy sections. Cleanup after crane operations is thorough, with debris removed and the property left in great condition.
Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.
Stump grinding is a standard part of their removal projects, routinely paired with crane-assisted or large-tree work in the Jacksonville area. The grinder is brought in after the main removal to finish the job, and customers report fast, efficient grinding that leaves the yard clean. In at least one instance, stump grinding was included at no extra charge, showing a willingness to bundle services for value. Feedback consistently notes careful work near homes and thorough debris cleanup, with crews leaving driveways, roofs, and streets clear. This stump-grinding capability is available across Jacksonville, including Mandarin and Orange Park, as part of their comprehensive tree care in Northeast Florida.
On-site wood chipping turns bulky brush and branches into manageable mulch. Efficient cleanup and an option to keep the chips for your garden.
Chipping and on-site grinding are core capabilities, with crews feeding cut branches into a chipper to rapidly reduce material from large trees and keep work areas manageable. They often pair this with crane-assisted limb removal, enabling fast, careful processing and efficient debris clearance. Stump grinding is also a routinely offered part of the service, done on site to finish the job cleanly. In Jacksonville, Mandarin, and surrounding areas, customers consistently note thorough cleanup—debris removed, roofs and driveways blown clean, and even street cleanup—reflecting a strong commitment to leaving properties tidy after chipping and grinding.
Ready to respond after high winds, ice storms, or heavy snow bring trees and limbs down across your property.
Storm cleanup is a core capability, with proven ability to manage high-risk removals during storms in Jacksonville and Northeast Florida, including using a crane to lift large wind-damaged trees away from homes. They have removed or safely lowered trees damaged in storms and kept yards tidy, with debris cleared, gutters blown, and even street areas swept clean after the work. The crew’s professionalism, safety focus, and state-of-the-art equipment enable fast, efficient storm response, even when weather slows schedules. Some feedback notes scheduling and communication hiccups, but the overwhelming pattern highlights rapid response, thorough cleanup, and property protection during storm cleanup efforts.
Available around the clock for dangerous situations - a tree on your roof, a limb blocking your driveway, or a trunk threatening to fall. Day or night.
Emergency readiness is clearly demonstrated by rapid storm-response in the Jacksonville area, with feedback patterns showing same-day or within-hours on-site assessments after dangerous conditions arise. Customers often note that Ben himself arrives to coordinate crews, sometimes deploying cranes to lift and remove large limbs or entire trees safely over roofs and structures. Cleanup is a consistent part of the service, with debris removal and even gutter blowing leaving properties looking as though work never happened. This emergency_24hr capability extends across Jacksonville, Mandarin, Orange Park, and surrounding Northeast Florida, reflecting a track record of fast mobilization, expert field leadership, and thorough, property-safe storm cleanup.
Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.
Proactive communication during weather-related delays shows their quick-response mindset, with crews updating homeowners as schedules shift. In urgent storm or hazard cases, Ben himself has shown up within hours to assess the situation and lead the crew. Estimates and scheduling are typically prompt, with Ben coming out to provide the quote and arranging work quickly, sometimes the next day or the same afternoon. They deploy heavy equipment like cranes to remove large, dangerous trees near homes, finishing the job efficiently and leaving the property clean. In Northeast Florida communities—Jacksonville, Mandarin, and Orange Park—the pattern of quick response, professional execution, and thorough cleanup is noted by customers.
Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.
Large-tree work is a hallmark, with customers describing removal and careful trimming of towering specimens—60-foot trees and 100-year-old oaks—often in tight spaces that require crane-assisted access. They consistently deploy cranes and state-of-the-art equipment to lift sections over fences or houses, delivering precise removals and shaping that preserves the surrounding landscape. Storm and hurricane-related scenarios are frequent, with feedback praising rapid response, safe limb removal, and thorough cleanup that leaves yards and even neighboring properties looking neat. Overall, customers highlight professional, safety-minded crews led by Ben, who communicate well and ensure debris-free results after complex large-tree work.
A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.
A long-established capability comes through in a multi-decade track record of service across Jacksonville and Northeast Florida. Many clients note they’ve relied on Big Ben’s for 20 years or more, with Ben himself often on site to lead estimates and complex removals. Feedback consistently highlights professional crews, on-time arrivals, state-of-the-art equipment including cranes, and thorough cleanup that leaves properties tidy and safe. The pattern of repeat referrals and ongoing work for hurricane prep, storm response, and routine maintenance speaks to a durable, trusted presence built over years.
Employs one or more ISA-certified arborists - credentialed professionals who've passed rigorous testing in tree care science and best practices.
The ISA-certified arborist capability is evident in the Jacksonville area through a consistent display of advanced tree-health knowledge and skilled pruning, removal, and stump work. Customers describe Ben and his crew as true arborist experts, noting that they explain the rationale behind recommendations, discuss tree health, and execute complex removals—often using cranes when needed—with precision. Safety is repeatedly emphasized in practice, with crews performing work carefully around structures and delivering thorough cleanup that leaves properties looking pristine. Across Northeast Florida, repeat homeowners and property managers consistently report reliable, punctual, and professional service from the ISA-certified team.
Carries proper liability and workers' compensation insurance. If something goes wrong on your property, you're protected.
Insured status underpins Big Ben's Tree Service’s ability to handle high-risk removals and storm cleanup in Jacksonville and surrounding communities with confidence for homeowners. In the area, customers repeatedly note professional crews, state-of-the-art equipment, and a safety-first approach that aligns with being insured during large-tree removals, crane work, and debris cleanup. Several reviews highlight crane-assisted removals of substantial trees, demonstrating the capacity to manage dangerous situations while protecting property. The insured capability also supports reliable, thorough cleanup and respectful, communicative service, leaving yards in good condition after complex jobs.
Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.
Affordable pricing runs through their Jacksonville-area tree care, from removal of large oaks and storm-damaged trees to trimming and stump grinding with modern equipment. Reviews consistently highlight fair or competitive pricing, with customers noting phrases like "great price" and "pricing is competitive" even for crane-assisted jobs. In urgent storm cleanup scenarios, the service is fast and thorough, delivering value for money as crews complete multi-tree removals quickly. Clear communication and professionalism further enhance value, with timely estimates, updates, and meticulous cleanup that leave properties looking as good as new. While some customers acknowledge they may not be the cheapest option, the prevailing pattern is competitive pricing combined with high-quality, safe workmanship and reliable service in Northeast Florida.